Organisational Behaviour

UNIT-1
OUTLINE
1.Meaning & Concept of Organization

2.Features

3.Defining OB

4.Nature of OB

5.Scope of OB

6. Importance of OB

7. Managerial Roles

8.Contributing Disciplines to OB

9.Challenges & Opportunities

 MEANING & CONCEPT
Organization:Organization is the structural framework of duties
and responsibilities required for a person in performing various
functions within the company.

It is a consciously, coordinated social unit ,composed of two or

more people ,function on relatively continuous basis to achieve a
common goal or set of goals.

Behaviour is way of action or external reaction to environment.

 FEATURES
• Composition of interrelated individuals.
• Deliberate and conscious creation
• Achievement of common objective
• Division of work
• Coordination
• Co-operative relationship
• Performance
ORGANIZATIONAL BEHAVIOUR
Organizational behavior (often abbreviated OB) is a field of
study that investigates the impact that individuals, groups,
and structure have on behavior within organizations, for the
purpose of applying such knowledge toward improving an
organization’s effectiveness.

The study of human behaviour in organizational settings, the

interface between human behaviour and the organizational context,
and the organization itself.
Nature of Organizational Behaviour
1. OB is a part of general management and not the whole of
management. It represents behavioural approach to management.
2. OB contains a body of theory, research and application associated
with a growing concern for people at the workplace. It helps in
understanding human behaviour in work organizations.
3. OB is a human tool for human benefit. It helps in predicting the
behaviour of individuals.
Nature of OB (Cont.d)
4. OB is inter-disciplinary field of study. It tries to synthesize
knowledge drawn from various behavioural and social sciences
such as Psychology, Sociology, Anthropology, Political-science,
Economics, etc. In fact, OB is an applied behavioural sciences.
5. OB involves three levels of analysis of behaviour-individual
behaviour, group behaviour and behaviour of the organization itself.
Nature of OB (Cont.d)
6. OB is an action-oriented and goal-directed discipline. It provides
a rational thinking about people and their behaviour
7. OB is both a science and an art. The systematic knowledge about
human behaviour is a science. The application of behvioural
knowledge and skills clearly leans towards being an art.
8. OB seeks to fulfil both employees’ needs and organizational
objectives.
Scope of Organizational Behaviour: (Key
Elements)
1. People:
They differ in their knowledge, attitude, intelligence, capacity,
skill, memory and so on. Managers should identify the individual
differences before assigning work.
1. Structure:
without structure it is difficult to secure effective coordination of
the departmental activities.
1. Technology:
constitutes the tools employed in an organisation for achieving its
objectives, including the machines, work processes, software,
tools, gadgets, etc.
Scope of Organizational Behaviour: (Key
Elements)
4. Environment:
- It can be defined as the social factors outside an organisation that
affect its employees. It includes cultural, economic, technological,
political and legal factors.
IMPORTANCE OF OB
✓ It not only makes an individual a better
employee of an organization but makes better
person with positive attitude.
✓ It contributes towards better quality of life.
✓ It provides a road map to our lives in organization.
✓ The field of OB uses scientific research
to help us understand and predict organizational life.
✓ OB helps us influence organizational events in
order to influence the environment in which we live.
✓ OB helps an individual understand himself and others better to
improve the interpersonal relations.
IMPORTANCE OF OB (Cont.d)
✓ Manager in a business establishment is
concerned with getting things done through delegation.
✓ The field of OB is useful for maintaining cordial industrial
relations.
✓ The subject of OB is also useful in the field of marketing.
✓ The most popular reason for studying OB is that the reader is
interested in pursuing a career in management and wants to
learn how to predict behaviour and apply it in meaningful way
to make organization more effective.
 Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles
Contributing Disciplines to the OB
Contributing Disciplines to the OB
Field (cont’d)
Contributing Disciplines to the OB
Field (cont’d)
Contributing Disciplines to the OB
Field (cont’d)
Contributing Disciplines to the OB Field
(cont’d)
● Management:Management disciplines contribute to organizational behavior
by providing frameworks, theories, and tools that help understand, analyze,
and manage the complex dynamics within an organization.

● Economics: Economics analyses the allocation of resources and the behavior

of individuals and firms in economic systems. In OB, economics helps
understand how incentives, rewards, and decision-making processes affect
employee behavior and performance. Economic principles are used in OB to
design compensation systems, incentive plans, and cost-effective HR
policies.
Contributing Disciplines to the OB Field
(cont’d)
 CHALLENGE & OPPORTUNITIES
• Responding to Economic pressure
• Responding to Globalisation
• Managing workforce diversity.
• Improve quality and productivity
• Stimulate innovation and change.
• Coping with “Temporariness”
• Balance life and work conflicts.
• Improve ethical behaviour
• Responding to labour shortage.
• Creating a Positive Work Environment
• Improving customer service.