Professional Documents
Culture Documents
Procedure For Quality Delivery Rating
Procedure For Quality Delivery Rating
Work Instruction : To Calcualte the Supplier Quality & Delivery Rating Inline with below Criteria.
In Plant Performance*
A 1 Receipt insp. Rejection 20
2 Line Rejection 20
B Field/ Customer Issues 20
Response on Quality Concerns
C (Time & Actions 20
towards closure)
D Delivery Compliances 20
TOTAL 100
How to marking :
A For Receipt insp. Rejection & line rejection, each lot contain 5marks
B For Field /Customer issue, each lot contain 5marks
C For Response on Quality Concerns ( Time & Action closure ) ,each complaint contain 5marks.
0 mark = Below 79% Delivery rating but line loss at inhouse / customer
18 PSW