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Enabling Manufacturing
Competitiveness and
Economic Sustainability
Proceedings of the 5th International Conference on
Changeable, Agile, Reconfigurable and Virtual Production
(CARV 2013), Munich, Germany, October 6th–9th, 2013
Enabling Manufacturing Competitiveness
and Economic Sustainability
Michael F. Zaeh
Editor
ABC
Editor
Michael F. Zaeh
Institute for Machine Tools
and Industrial Management
Boltzmannstraße 15
D-85748 Garching
Germany
The iwb, the Institute for Machine Tools and Industrial Management of Munich University of Technology is extending a warm welcome to all of
th
you. We are proud to have you here in Munich and we are delighted to host the 5 International Conference on Changeable, Agile,
Reconfigurable and Virtual Production, CARV 2013.
What triggers us to again focus on these subjects? The business environment of manufacturing enterprises is more than ever before
characterized by increasing turbulence and complexity. Hence, the challenges for manufacturing companies arise from the need to design
and realize organizational structures and technical solutions that can quickly and economically react to unpredictable boundary conditions. In
addition to the changeability of internal processes, the agile configuration of supply chains and co-operation networks is indispensable to cope
with the requirements of future markets. The availability of solutions that go beyond flexibility will thus be decisive for the competitiveness. An
efficient interaction between changeable and virtual production is consequently the key for creating sustainable, fast reacting and adaptable
business structures in order to face the future market environment.
- I am very thankful to my esteemed colleagues Prof. Dr. Hoda A. ElMaraghy, Prof. Dr. Waguih ElMaraghy and Prof. Dr.-Ing. Gunther
Reinhart for being my co-chairs supporting me with valuable advice at any time during the preparations for CARV 2013.
- Many thanks go to my 55 colleagues from four continents, who act as members of the scientific committee. You all did a wonderful
job in reviewing papers and giving feedback very precisely and absolutely timely. It was a pleasure to work with all of you.
- Special thanks are to be attributed to our keynote speakers for their invited talks. In my eyes they are a precious enrichment for
CARV.
- We are thankful to Holiday Inn Munich City Centre for their efforts to provide a very nice venue for this conference, being located
within walking distance from the city centre of Munich, and to Springer for being a reliable partner to print these procedures.
- Most of all I owe thanks to Michael Niehues, Thorsten Klein and Fabian Keller, graduate research assistants and PhD candidates at
iwb and Fraunhofer RMV, for doing all the organizational and preparatory work which was necessary to make CARV 2013 a success
and to make your stay in Munich as comfortable as possible. They did a marvelous job and their patience and endurance must be
admired. They really made my life easy.
- Last but not least, I would like to thank all of you for submitting papers and for coming to Munich. CARV can only live with you, not
without you. We are glad that you selected CARV for publishing your precious research results and for sharing them first hand with
us. Following the advice of our reviewers we could accept 77 of your papers.
st rd th
By the way: CARV is coming home. We took off in the year 2005 with the 1 CARV and then again hosted the 3 CARV 2009 and now the 5
nd th
CARV 2013. In between it went across the Atlantic Ocean and took place in Toronto (2 CARV 2007) and in Montréal (4 CARV 2011), both
hosted by Prof. Dr. Hoda A. ElMaraghy and Prof. Dr. Waguih H. ElMaraghy.
Some words about Munich and the venue: The city of Munich is located near the Bavarian Alps, in the heart of Europe. Founded in the year
1158, we are looking back at more than 850 years of history. With more than 1.4 million residents, Munich is Germany´s third largest city and
one of the most popular travel destinations in Germany. Munich is an important industrial, cultural and transportation centre and attracts many
tourists with its elegant shops, fashionable clubs and bars and tasteful restaurants and breweries. The most famous event in the calendar is
st th
the Oktoberfest, which will take place from September 21 to October 6 , 2013.
The Institute for Machine Tools and Industrial Management (iwb) of the Munich University of Technology (German: Technische Universität
München (TUM)) was founded in 1875 and is comprised of the Chair of Industrial Management and Assembly Technology (Gunther Reinhart)
and the Chair of Machine Tools and Manufacturing Technology (Michael F. Zaeh). The iwb is one of the largest production technology
institutes in Germany. The fields of research at the iwb include production management, automation, machine tools, assembly technology and
robotics, manufacturing process, joining and cutting technology. At the iwb, research, teaching and industrial transfer activities are traditionally
focused on these topics.
Thanks to all of you again. Let us have good conversations during the four days of CARV 2013.
Yours sincerely,
Michael F. Zaeh
Manufacturing Systems
Tools and Methods for SMEs to Introduce Mutability in Special Purpose Machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 17
Hendrik Rentzsch, Marcel Tisztl, Tino Langer, Dieter Fischer
A Three Level Model for the Design, Planning and Operation of Changeable Production Systems
in Distributed Manufacturing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .. . . 23
Dominik Tobias Matt, Erwin Rauch, Daniel Fraccaroli
A First Step towards Cross-Platform Integration in Modular Micro-assembly Systems – Concept for
a Process Module Construction Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .. . . . .. . . . .. . . . 35
Raphael Adamietz, Tobias Iseringhausen, Steffen Gerstenberg, Alexander Verl
Statistical Study for Micro Forming Technologies Used for Linked Parts Production. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . 41
Florian Weikert, Jessica Weyhausen, Kirsten Tracht
Specification Technique for the Consistent Description of Manufacturing Operations and Resources. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . 47
Gerald Rehage, Frank Bauer, Jürgen Gausemeier
A Generic Control Concept for the Simulation-Based Verification of Reconfigurable Transport System Models. . . . . . . . . . .. . . . . . . .. .. . 67
Roland Wischnewski, Juergen Rossmann, Oliver Stern
Role of Reconfigurable Manufacturing Systems in Minimizing Import Dependency in the South African Press
Tool Enterprise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Simon Phuluwa, Khumbulani Mpofu, Boitumelo Ramatsetse, Chris Tshawe
Reconfigurable Production Systems – An Appraisal of Applied Production Breakdown Solution Strategies. . . . . . . . .. . . .. . . .. . . .. . . .. . . 105
André Ullrich, Sander Lass, Thomas Hein
The Contribution of Virtual Production Intelligence to Laser Cutting Planning Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . . 117
Rudolf Reinhard, Toufik Al Khawli, Urs Eppelt, Tobias Meisen, Daniel Schilberg, Wolfgang Schulz, Sabina Jeschke
Immersive Presentations: Enabling Engaging Virtual Reality Based Training and Teaching by Merging Slide-Based and
VR-Based Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . 125
Volker Wittstock, Mario Lorenz, Franziska Pürzel, Tino Riedel
Reducing the Development Time of Flexible Metal Forming Tools Using Hardware-in-the-Loop Simulation. . . . . . . . . . . . . . . . . . . . . . . . . 143
Markus Birkhold, Alexander Verl
Optimized Factory Planning and Process Chain Formation Using Virtual Production Intelligence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Max Hoffmann, Kai Kreisköther, Christian Büscher, Tobias Meisen, Achim Kampker, Daniel Schilberg, Sabina Jeschke
Developing a Self-optimizing Robotic Excavator System with Virtual Prototyping Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . 159
Hong-Seok Park, Ngoc-Tran Le
Formal Modelling of Process Planning in Combined Additive and Subtractive Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 171
Behnood Afsharizand, Aydin Nassehi, Vimal Dhokia, Stephen T. Newman
Dynamic Reaction to Fluctuations in Demand through Line Balancing in Commercial Vehicle Manufacturing. . . . . .. . . . . . . . . . . . . . . . . 177
Markus Pröpster, Gunther Reinhart
Toolpath Generation for CNC Milled Parts Using Genetic Algorithms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 189
Wesley P. Essink, Aydin Nassehi, Stephen T. Newman
Human-Robot-Collaboration System for a Universal Packaging Cell for Heavy Electronic Consumer Goods. . . . . . . . . . . . .. . . . .. . . . . . 195
Carola Zwicker, Gunther Reinhart
Approaches for Integration of Agile Procedures into Mechatronic Engineering of Manufacturing Systems. . . . . . . . .. . . . . . . . . . . . . . . . . 225
Thorsten P. Klein, Gunther Reinhart
Towards Alternatives for Agent Based Control in Reconfigurable Manufacturing Systems. . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 237
Kobus Hoffman, Anton H. Basson, Anro le Roux
Table of Contents XI
Performance Assessment of Heterogeneous Engineering Tools along the Development Process of Mechatronic
Manufacturing Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Benny Drescher, Peter Stich, Gunther Reinhart
A New Approach to Interpolation of Tool Path Trajectories with Piecewise Defined Clothoids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Caren Dripke, Friedemann Groh, Matthias Keinert, Alexander Verl
Planning Approach for Designing and Evaluating Product and Production Adaptations to Local
Market Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Gisela Lanza, Stefan Ruhrmann, Emanuel Moser
A Petri-net Based Approach for Evaluating Energy Flexibility of Production Machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . 303
Markus Graßl, Erik Vikdahl, Gunther Reinhart
Introduction of a Quality Oriented Production Theory for Product Realization Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Robert Schmitt, Sebastian Stiller, Björn Falk
Agility Enablers in Manufacturing Systems – Contributions of the Production Network Perspective. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Max Monauni, Stefan Foschiani
End-of-Life Indices to Manage the Demanufacturing Phase during the Product Design Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Michele Germani, Andrea Luzi, Marco Mandolini, Marco Marconi
Concept and Data Model for Assembly Work Content Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . 353
Rulhoff Stefan, Jalali Sousanabady Reza, Deuse Jochen, Emmer Christian
XII Table of Contents
Multi-Criteria Decision-Support for Manufacturing Process Chain Selection in the Context of Functionally
Graded Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 377
Marcus Petersen, Vinzent Rudtsch, Jürgen Gausemeier
Towards Real-Time Computation of Cost of Poor Quality for Discrete Manufacturing Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Sachin Karadgi, Daniel Metz, Manfred Grauer
Development of Lightweight Designs for the Production of Wind Turbine Towers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 443
Mona Goudarzi, Malte Stonis, Bernd-Arno Behrens
Abstract
Products variety and complexity and value generation for individual customers as well as the whole society are discussed.
Dynamic changes in the world economy and their impact on sustainable manufacturing competitiveness are analysed. An
overview of products variety, its sources and drivers and its effect on products design, planning of manufacturing is
presented. The effect of variety on complexity of products and systems is highlighted as well as strategies for managing
and profiting from it. Variety to enhancing customers’ value and the relation between product space and economic
complexity are discussed. A multi-facetted strategy for sustainable competitive manufacturing is presented.
Keywords:
Variety; Complexity; Value
2 VARIETY AND CUSTOMERS’ VALUE airplanes. Products are designed and manufactured to fulfil
perceived needs, which can vary because of differences among
The market volatility and demand fluctuations as well as increased users and intended application. In order to address these
products variety and complexity require agility, adaptability, differences, variety of products is created to meet diversified
responsiveness and effective use of innovative enablers of change. requirements. For example, a BMW series 7 car can have as many
New manufacturing challenges include globalization and shifted and as 1017 possible variants [6]. The concept of variety applies to
fragmented demands, economic, environmental and social products and services alike; the provider seeks to achieve more
sustainability, customer centred-products, mass customization and economic benefit and enhance consumers’ value by offering a wider
personalization, fast developing advanced technologies, and spectrum of choice, more differentiating features and functions, and
increasing complexity of products and their manufacturing systems opportunities for customization and even personalization.
and growing regulatory constraints.
Variety is not always good - more product variants may not serve
A new era of manufacturing is upon us where new business models customers well. In reality, offering more product variants incurs
such as global and dynamic collaborations between companies and expenses from product design to production, inventory, selling and
distributed and mobile manufacturing. As a new global consuming service. Thus, defining the right range of variants with the product
class emerges in developing nations, and innovations spark features combination that precisely targets the needs and resonates
additional demand, global manufacturers will have substantial new with customers’ demands becomes an important issue in variety
opportunities which require different management scenarios. Neither management.
business leaders nor policy makers can rely any longer on old
responses in the new manufacturing era. The market volatility and Product variety can offer the potential to expand markets, increase
demand fluctuations as well increased products variety and sales volume and revenues. However, this positive outcome is not
complexity requires agility, adaptability and effective use of always guaranteed unless variety is well-managed in all stages of
innovative enablers of change and variety management. design, planning, manufacturing and distribution, usage, dismantling
and recycling to reap its full benefit.
Customer-centred strategies are increasingly important. It has been
shown that corporations which focused on the consumers’ value But the variety challenge is larger than just variety of products.
have been considerably outperforming those that focused on the Variety occurs across the entire product life cycle, and is also related
shareholders’ value [3]. to logistics and pre- and after-sales services. Product variants can be
derived by innovating new, or adapting existing products to new
Making value integrates innovation, design and manufacture. It
requirements, scaling current products or changing their modules
requires understanding of how people receive and perceive value
and components. It is necessary to use variety-oriented methods to
from products and services. According to the USA National
Engineering Academy [4], satisfying customer’s needs (utility) and manage variety throughout the product life cycle. Variety induces
wants (emotions) and using technology to ensure compelling more difficulties to assess and control the factors that influence
customer experience during the design, customization, ordering and economical, environmental and social sustainability as a whole. In
use of products proved to be winning strategies. For example, Nokia order to satisfy the user needs but also allow companies to be
makes low cost mobile phones; compared to Apple which created profitable and sustainable, models, methods and tools are needed to
products that appeal to customers’ emotions in addition to function. help companies manage product variety in such context.
As a result, Apple’s market capitalization has reached almost $600 As outlined earlier, product variety creates both challenges and
Billion and Nokia’s has dropped to $15B and declining. Customer’s opportunities for firms. Customers prefer broad product lines and,
value has many dimensions including quality (e.g. AM radios by Sony therefore, marketing managers are rewarded with greater revenue
gave way to FM, and B&W TV lost to colour, HD and 3-D televisions) when they increase product variety. However, this may also
and convenience (e.g. Sony’s Portable Radios, Discman and increase costs and reduce profits.
Walkman were overtaken by multimedia personal electronic devices,
then by Apple’s IPods and iPads with Apps adding even more value).
4 ENABLERS OF VARIETY
Products customization and personalization are on the rise. People
modify and alter products they buy to create more value for Variety management strategies, techniques tools and enablers are
themselves or for re-sale. Owners of high-end sports equipment, classified according to three main activities related to products and
bicycles and motorcycles are known to customize them after market their variants; namely design, planning and manufacturing (Figure
by adding parts and decorative designs. The ability of individuals to 1). Their granularity ranges from parts to products and extends to
design and produce is becoming increasingly easier. For example, the enterprise and market. Each cell contains strategies applicable
with the emergence of new low-cost technologies such as 3D to the region defined by the intersection of two factors.
printing, people can easily be involved in innovating, designing and
making personalised products. Producers are continuously re- 4.1 Commonality
imaging brands and products and enhancing their customized
The notion of grouping and classification to capitalize on similarity
features to stay ahead. All these trends and the proliferation of
products variety and associated complexity call for effective and commonality within a class of products is a pre-requisite of
management strategies and tools. success in managing variety. The principle of not “re-inventing the
wheel” at any level every time a new variant is introduced is the
3 VARIETY MANAGEMENT foundation of any variety management approach. Product families,
therefore, are important when dealing with variants which represent
A comprehensive review of state-of-the-art product variety individual instances in a class of similar products. As products and
management methods has been developed by ElMaraghy et al. [5]. their variants evolve and change over time the boundaries of such
The number of product variants has increased dramatically in recent product families dynamically change as well – a concept that helps
times. Variety can be seen in the simplest of products to large and manage the co-development of product variants and their
complicated products such as appliances, automobiles, and manufacturing systems [7].
Varriety, Complexityy and Value Crea
ation 3
Varriant manageme ent considers th he product, proccess and marke et The naturre and degree of customer involvement diffferentiate
viewws. It includess all measures by which the range r of producct between mass
m customiza ation, extreme customization and true
varriants offered byy an enterprise is controlled and
a the resulting
g personalizaation. Customizzation is an exxercise of confiiguring a
effe
ects throughout their
t life cycle are
e managed. One e of the importannt product byy selecting pre-deesigned moduless and features within
w pre-
objectives is the reduction and management off variety-induced d determinedd scope of offereed variety. Custo omers’ value is enhanced
e
commplexity and its associated
a cost. by configuring the productt that fits their prreferences. How
wever, the
AlG
Geddawy and ElM Maraghy [8] pressented a producct family redesignn resulting product
p is not un
nique. Personalizzation entails moore active
moodel capable of identifying the product family platform and itss and closerr involvement by b customers in defining some or all of
pottential modules which satisfy the constraints expressed in n product fea
atures and, hencce, often results in unique products.
asssembly liaison graphs. It uses Cladistics
C analysis, a hierarchica
al
classification tool, to cluster comp ponents into mo odules and sub- 4.3 Desiign for Variety (DFV)
(
asssemblies up to the core platfo orm. It also defiines the optima al Design forr variety (DFV) is a design strattegy and method dology to
point(s) of product assembly
a differentiation. help desig gners satisfy in ndividual custommer needs, gain n market
shares and d remain compettitive in spite of increased producct variety.
Customers s’ requirements and
a their interdep pendence and in ntegrating
them with families of tech hnological solutiions are importa ant when
designing for
f variety. Quality Function Dep ployment (QFD) is a well-
known tool for identifying customer requirements and a their
ps to product specifications.
relationship s In
ntegrated use of o design
methodologies, such as Design
D Structure
e Matrix (DSM), Module
ce Matrix, Pugh Matrix and TR
Interferenc RIZ supports Design for
Variety is recommended.
r E
ElMaraghy and AlGeddawy
A [10] combined
c
an analyticcal classification
n model with mu ulti-dimensional DSMs to
select the best product variants
v for each h market segme ent while
maximizing g component commonality
c annd modules sh haring. A
summary of o Design for Varriety methods is shown
s in Figure 2.
Figure 1: Variety
V managem
ment strategies map
m [5].
Fig
gure 2: Design methods
m used in DFV
D literature [5].
4.2
2 Mass Custom
mization and Pe
ersonalization There are several enablin ng technologies and design ap pproaches
Maass customization n (MC) means producing
p goodss and services to o which suppport design for Vaariety including: classification
c and grouping
meeet individual customer’s
c need
ds with near mass m production n to form prooducts/parts fammilies, platforms and
a portfolios in
n order to
efficiency and witho
out compromising g cost, quality orr delivery. It aimss capitalize on commonalityy in design features or manu ufacturing
at achieving economy of scope at a cost apprroaching that of o processes, variant-oriented Design and PLM M support tools, Design
D for
ecoonomy of scale by
b delaying produucts differentiationn and capitalizing g maintenanc ce and service ofo product varian nts, Design for assembly,
a
on commonality an nd similarity bettween variants within a producct disassembly, remanufacturing and recyclling of product variants,
mily [9]. The MC concept
fam c permeattes through the whole
w value chainn changeable e and re-config gurable processs plans and production
p
from
m product design to end of life. The variants’ po ortfolio should be e planning for variety me ethods considerring logistics, inventory,
planned such that each
e customer co ould find exactly what
w s/he needs.. maintenanc ce, and variant-se
ensitive capabilityy and capacity plaanning.
Prooduct platforms and product mo odules, incorpora ated into producct
fam
mily architecturess, are established
d to facilitate planning for producct 4.4 Varie
ety-Oriented Ma
anufacturing
varriants. A Produ uct Family Arch hitecture repressents the whole e Several manufacturing parradigms have em merged over the e years in
struucture of the fuunctional elemen nts and their mapping
m into the
e response tot changes in product variety and production vo olume as
diffferent modules, and
a specifies the eir interfaces. illustrated in Figure 3. The
T emphasis shifted from maximizing
Perrsonalization me
eans that produccts are made-to o-measure or to o- production volume and pro ofits through sta andardization and limiting
cusstomers’ personnal specificationss. However, to o achieve some e variety to maximizing thee products varie ety range and achieving
a
meeasures of econoomy, only few pro oduct componen nts are allowed to o economy of o scope using adaptability, flexib
bility, re-configurration and
be manufactured too fit a specific cusstomer body part or specificationss. changeability manufacturin
ng systems attributes. Recently, producers
p
4 H.A. ElMaraghy and W.H. ElMaraghy
are more focussed on maximizing customers’ value through combinatorial assembly is among the proven techniques in
differentiation, mass customization and personalization and using complexity management, as is “versioning,” or re-packaging existing
technology to ensure a compelling customer experience during products for different contexts [13]. The guiding principle is “As few
products design, specification, configuration and use. variants as possible and as many as necessary”.
The observed co-evolution of products and manufacturing systems Frequent and significant changes in product variants affect
offers insight into the ability of manufacturing systems to adapt to manufacturing ramp-up problems regarding parts supplies and
product variety and change as illustrated by ElMaraghy and inventories, tools, fixtures and machines qualification for yield and
AlGeddawy [11]. Companies make important strategic decisions to quality, manufacturing cycle time and line balancing, systems control
manage such co-evolution considering: 1) determining system and integration as well as training. Industry has primarily dealt with
configuration that best fits production requirements over time and for ramp-up issues by trial-and-error, which takes long time for large and
many product variants and generations, and 2) accommodating complicated systems. This is exacerbated by the extent and frequency
production changes by utilizing reconfigurable machines and of changes due to the proliferation of products variants and should be
adjusting production schedules. managed by classification and recognizing similarity patterns.
Many manufacturing strategies have emerged to manage product
variety such as postponement and delayed product differentiation, 5 PROFITING FROM VARIETY
using policies such as making, finishing, assembling, labelling and Companies can benefit from variety as an enabler of innovative
packaging-to-order and introducing the concept of process business models. There are three strategic capabilities that can
platforms. maximize profit from variety which can be captured in economic
models of variety-driven value creation to determine the best variety
extent and parameters which optimize the benefit from offering
variety and minimize its cost [5, 14]. These include: 1) Robust
Process Design to allow manufacturer to reuse or recombine
existing resources to efficiently deliver a stream of differentiated
solutions, resulting in lower manufacturing cost and, hence, lower
variety acquisition costs, 2) Solution space development which is
the capability of the manufacturer to identify customers' idiosyncratic
needs that are not addressed by competitors and target them with
appropriate variety offerings, thus increasing product utility, and 3)
Choice navigation capability of the manufacturer to support
customers in finding the most suitable variant, e.g. by offering well-
designed and easy to use on-line products specification and
configuration systems to minimizing choice complexity and reduce
the cost and effort of customizing products.
their underlying common capabilities, which define a “product in which countries are connected to the products they export, and
space”. This is illustrated in Figure 4. show that it is possible to quantify the complexity of a country’s
economy by characterizing the structure of this network. They were
The concept has been further developed and extended by the
also able to show that the derived measures of complexity are
introduction of the Economic Complexity Index and through
correlated with a country’s level of income, and that deviations from
visualizations of the product tree maps and networks, which have
this relationship are predictive of future growth and prosperity. It is
been condensed in the Atlas of Economic Complexity [17].
claimed that this prediction of future growth for the following decade
beats measures of competitiveness such as the World Economic
Forum's Global Competitiveness Index by a factor of 10.
Japan and Germany rank at the top worldwide in economic complexity.
Figure 5 illustrates the economic complexity space map for Germany
[17]. Germany exports a variety of complex products, including
machinery, automobiles, and medical imaging machines, etc.
Manufacturing competitiveness is all about differentiation which is a economic instruments and policies to pursue sustainable
direct result of innovation and brilliant designs. Innovations should development’’. Sustainability, similar to the topic of complexity,
be fostered and encouraged at all levels of education as well as in presents both major challenges and tremendous opportunities for
the work place. Companies should encourage and reward businesses. Many companies have realised that by investing in
innovative ideas about new or modified products and manufacturing energy-efficiency measures, responding to changing consumer
processes and systems. There are many pre-requisites for buying patterns and ensuring sustainable business practices in their
innovation to succeed including: higher research and development supply chains, they can operate more efficiently and create value in
(R&D) capacity in all sectors of industry, government, universities, new ways. In this process the performance objectives for engineering
and colleges; greater support for R&D by venture capital and private have changed from a triangle: Quality/Cost/Time to a sustainable
sector, more well-educated and highly competent people with the design solution that includes also the environmental and social
appropriate skills and education. impacts as well as energy considerations as illustrated in figure 7.
2. Education, Skills and Training: Competent, educated and skilled
workers and manufacturing systems designers, builders and users
are essential. Continuous education and training-through-life is
needed in this age of rapidly changing technological advances in
order to supply trained workers in the areas needed by industry,
educate engineers and technologist to bridge the gap between
innovation and successful application of manufacturing technologies
and implement competitiveness and productivity enablers.
3. Technological Productivity and Competitiveness Enablers:
Productivity is not just about working harder, it is also about working
smarter and applying enabling technologies and methods to
increase quality, reduce cost, manage variety and complexity, and
meet fluctuating market supply and demand and delivery
challenges. Examples include: a) New manufacturing paradigms of
flexible, changeable, reconfigurable and intelligent manufacturing
systems, b) Mass customization of products and managing product Figure 7: Shift in engineering objectives for sustainability.
variety, c) New advanced sensors technology utilized throughout the
production and supply chain, d) Advanced intelligent machines and
systems, e) Computer-aided design and manufacture, f) Design for 8 DISCUSSION AND CONCLUSIONS
ease of assembly and manufacture, g) Additive manufacturing
The most important issues related to product variety and its
techniques, and h) New business models such as integrating
management were discussed. Competitiveness of companies is
products and service systems, collaborative global companies, etc.
mostly driven by customer satisfaction that most often induces
A sound manufacturing productivity and competitiveness strategy
variety and complexity throughout the product life-cycle. Increased
needs all three pillars to be strong and to work together in order to
demand for customized and personalized products caused a large
succeed; just as a three-legged stool which would not be stable if
growth in the number of companies filling these demands and hence
any leg is missing or is short. These three pillars can be further
leading to more competition amongst them and better value to
strengthened by three important elements that can hold them
consumers. Therefore, it is strategic for companies to adapt their
together for added stability: 1) Government fiscal, training and tax
organization and practices in order to effectively manage variety
incentives policies, 2) Educational programs in Colleges and
throughout the product development processes even if many
Universities which need to get closer to industry and be themselves
internal and external factors are impacted by variety. Families,
adaptable and changeable to ensure that they offer relevant
platforms, architectures are essential concepts in designing,
educational programs, and be customer-centric and provide
planning and producing for variety as product variants evolve over
experiential learning and internships/co-op opportunities and foster
time. While increasing commonality and integration is proven to
entrepreneurial skills, and 3) Industry Leadership as manufacturing
decrease design and manufacturing cost, differentiation and
companies have the responsibility to identify and evaluate new and
modularity have to be considered for enhancing customer
advanced technologies that can benefit their business and invest in
satisfaction. The balance between these competing criteria provides
new technology, advanced equipment, and infrastructure as well as
the ideal product choices and optimum product architecture
its employees training and education.
designed for ease of variety generation. Variety induces additional
7.1 Sustainability and Evolution of Engineering Systems complexities in products and systems which must be carefully
measured and managed to keep cost of offering variety down.
The growing global population, demographic shifts, climate change
and increasing pressure on natural resources have all brought Variety management has to consider the product range, the product
sustainability to the top of the political, social and business agenda. architectures as well as the manufacturing system and the supply
Sustainability is the capacity to endure. Limited attention has been chain in a holistic and integrated manner. Variety management has
accorded to the social dimension of sustainability as envisioned by to be considered in three dimensions: 1) Scope, to cover different
the United Nations Division for sustainable development [19] market segments, 2) Scale, to produce in response to fluctuating
articulated objectives: ‘‘Recognizing that countries will develop their demand ranging from a one variant unit as easily as a high demand
own priorities in accordance with their needs and national plans, of that variant, and 3) Time, so companies can sustain the evolution
policies and programmes. The challenge is to achieve significant of their line of products and its variants.
progress in the years ahead in meeting three fundamental objectives: Understanding customers’ value in the face of wide range of
a) to incorporate environmental costs in the decisions of producers products attributes and possibilities is a challenging issue for
and consumers; b) to move more fully towards integration of social manufacturing industry. Defining the optimum variety level remains
and environmental costs into economic activities; and c) to include, a challenge for many enterprises. Models and tools are needed to
wherever appropriate, the use of market principles in the framing of ensure that they identify the optimal set of products variants and
Tools and Methods for SMEs to Introduce Mutability in Special Purpose Machines 19
3.2 House of Quality After a House of Quality is created, it can be submitted to the
customer describing his request formally by weighting the
Introduction to the Method
customer's requirements. Based on the completed matrix of
The House of Quality is a method used in the Quality Function relationship from the manufacturer’s side and the customer's
Deployment relating to Yoji Akao [8]. The Quality Function weighting, an importance can be derived for each design
Deployment itself is an established method regarding tasks of quality
requirement by multiplying the evaluation of each customer's
control and has been considered for various fields of application, like
requirement with its associated weighting and by summing the
e.g. production processes [9] or software development [10]. Goal of
resulting values.
the Quality Function Deployment is the planning and development of
products to be optimally adapted to the customer's requirements, The derived importance now indicates which design requirements
which is reflected in the method of the House of Quality. In the are particularly essential to fulfil the customer's preferences and
following, after giving a basic introduction to the original method, a gives a formal basis upon which further steps of the product
basic approach will be proposed, how this method is applicable to planning can be facilitated.
support a customer oriented planning and development of mutable
special purpose machines. For further introductory information to the Besides the above stated basic modelling structures of the House of
method please refer to the relevant and extensive literature on the Quality, other structures are feasible, such as the comparison of the
topic, like e.g. [8] or [11]. own product to potential competing products, or the assessment of
The method House of Quality can be used to derive design technical difficulties of design requirements. Ultimately, the actual
requirements, which are optimal with respect to the customer's application is crucial, which modelling structures are useful or
requirements. Therefore the customer's requirements and the necessary and may be supplemented therefore.
design requirements for the circumstances of the case need to be Using the House of Quality for Planning and Development of
collected and compiled in a list. They represent the dimensions of
Mutable Special Purpose Machines
the current case's examination and can be mutually brought into
relationship by arranging customer's requirements as columns and In the research project WPS the House of Quality was considered to
design requirements as rows of a matrix (see Figure 2). provide a partially formal approach to the planning and development
Each cell of the resulting matrix now represents the relationship of a of mutable special purpose machines. With respect to the original
defined customer's requirement with a defined design requirement approach of the House of Quality, the objective is to support the
and will be rated by the manufacturer according to a predetermined planning and development of mutable equipment that is to be
scale. designated as optimal for the customer's preferences, as well as for
Another essential element of the House of Quality are the his assessment of potential change drivers.
correlations of the design requirements, which are stacked in a Using this approach the goal is to assist the planning process
triangle above the list of design requirements and lead by their roof- through a two-step procedure using derivations of the House of
like appearance to the name of the method (see point 4 in Figure 2). Quality. Thereby the first step describes the comparison of variants
For each pair of design requirements exactly one cell in this triangle
and the second step represents an evaluation step.
of correlations exists, in which this pair gets rated. Normally, the
dimension for that evaluation consists of the range positive, negative Comparison of Variants
and no influence, whereas other range values are feasible. This
triangle of correlations formally describes the fact that a combination For the first step of the two-staged approach, the goal is to select
of two design requirements affects the resulting design in the out of a set of possible technologies or strategies within the
evaluated way. treatment area of the manufacturer, those that are optimal for the
customer's requirements, and derive a mutable product variant out
of them. In this approach, technologies and strategies are treated
similar to the design requirements in the original approach, which
differ in the provision of various enablers of mutability and thus
affect specific customer requirements differently. For example, the
manufacturer could provide different types of connectors for the
media supply of technology stations. Should changes of technology
stations be considered as a common scenario by the customer, the
choice of a uniform connector would be conceivable, whereas a low-
cost special connector can be provided if this scenario is considered
unlikely. As technologies several alternatives of real components or
modules that can be supported by the manufacturer are
appreciated, while strategies are rather different approaches that the
manufacturer can employ within product planning and development.
Often this relationship cannot clearly be separated, because various
strategies may affect the use of various components and vice versa.
The technologies and strategies which are taken into account to
derive a product variant are specific to the manufacturer and may
also vary by the given product class.
Lot size and should be chosen either positive or negative according to the
Mutability
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