SPEAKING TEST – EE6

PART 2

UNIT 3 - CARD 1
Student A: You are a shop assistant at FPT shop. A customer wants to buy a
laptop for gaming. Make a conversation to recommend him/ her two different
models. Use the prompts and product description below.

Student B: You are a customer, who wants to buy a laptop for gaming. Make a
conversation with a shop assistant about two different models.

Use the prompts and product description below.

Laptop X Laptop Y

Display 15.6-inch Full HD 15.6-inch Full HD

Processor 3.8-Ghz Intel Core i7 2.5-GHz Intel Core i5

RAM 16 GB 8 GB

Hard drive 1 TB with 256 GB SSD 1 TB with 128 GB SSD

Battery life 10 hours 7.5 hours

 2 USB ports  2 USB ports

Other  SD card reader  2-in-1 card reader (SD,
features MMC)
 Dual-Fan cooling
Price $930 $815

Shop assistant Customer

Greet and offer help

Explain what you are looking for

Show two possible models

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 Ask for some technical specs
(display, processor)

Give technical specs (display, processor)

- Compare two models

- Ask for further technical specs
(storage capacity, battery)

Give the information required (RAM,

hard drive, battery)

- Compare two models

- Ask for the price

Give the price

- Compare the price

- Ask for further features

Mention any further features that might

persuade the customer to buy the laptop.

Decide which laptop to buy or leave

the shop

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A: hello! can i help you?
B: i want to buy a laptop for gaming.
A: oke! we have 2 models for you. Laptop X and Laptop Y.
B: can you tell me about display and processor of them, please .
A: ok ! the display of the Laptop X is 15-inch Full HD and it runs 3.8-Ghz Intel Core
i7.
About the laptop Y, it is 15.6-inch Full HD and runs 2.5-Ghz Intel Core i5.
B : so, the display of the X is as large as the display of the Y and the processor of the
X is speedier and more powerful than the processor of the Y.
A: yes.
B: how about storage capacity and battery life?
A: RAM’s capacity of the Y is 8GB, hard drive is 1 TB with 128 GB SSD and the
battery life is 7.5 hours. About the X, RAM of it is 16 GB, hard drive is 1 TB with 256
GB SSD and battery life is 10 hours.
B: so. Storage capacity of the X is larger than the storage capacity of the Y and the
battery life of the X is longer than the battery life of the Y.
How much are they?
A: the price of the X is $930 and of the Y is $815.
B: the price of Y is cheaper than the price of X.
Can you tell me about other features of them?
A: (the X has 2USD ports like the Y.)
But, the X has ... unlike the Y has .. .
C: okay. I see. I will come back here, soon. Thank you so much!
S: yes. Good bye !

UNIT 3 – CARD 2

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Student A: You and your friend want to buy a new smartphone. Both of you are
in two minds about buying a phone called X. Discuss some main specifications
and features, the pros and cons of X and comes to your final purchasing
decision.

Student B: You and your friend want to buy a new smartphone. Both of you are
in two minds about buying a phone called X. Discuss some main specifications
and features, the pros and cons of X and comes to your final purchasing
decision.

Student A Student B

Lead to the topic of discussion: Review X

Ask about typical specifications of X.

1. Answer:
- Design: Looks like Y, but with glass back and
dual speakers
- Screen: LCD touchscreen
- Processor: hexa-core
- Camera: Single 12 MP rear camera
2. Ask about main features of X.

1. Answer:
- Traditional home button with Touch
ID
- Wireless charging
- The same operating system as Y.
2. Ask about price.

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 1. Answer: 64GB - $799, 256GB - $949
2. Ask for opinions about pros of X.

Giving (at least) 3 pros.

Agree/ Disagree (in what aspects?)

Ask for opinions about cons of X.

Giving (at least) 2 cons.

Agree/ Disagree (in what aspects?)

Come to the final purchasing decision

B: I want to buy a new smart phone and I really like Apple Iphone X.
A: oh really, so I do. And I need some main specifications and features about it.
What do you know about specification of it?
B: yup. It’s made of glass body with stainless steel frame. The screen is 5.8 inches
with super AMOLED touchscreen. It runs A11 Bionic hexa-core. It has a 12 -
megapixel rear camera and 7 megapixel augmented reality front of camera. The
battery life lasts up to 21 hours.
So, do you know about main features of Iphone X?

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A: (the Ip X have some main features such as: face ID, animoji and wireless charging.
About face ID, it enables by TrueDepth camera for facial recognition. And about
animoji, it tracks your facial expression and records what you say. Beside, the Ip X
doesn’t have home button and fingerprint sensor. That’s all about main features I can
know. But i don’t know the price of it. How much is it?)
the Ip X have some main features such as: ....
B: it’s $799 for 64 GB version and $949 for 256 GB version.
So, what do you think about pros of Ip X?
A: well. I think, there are 4 pros:
The first, Animoji is a outstanding feature, it’s fun and shows camera’s power.
The second, impressive facial recognition
The thirst, powerful processor
Beside there, wireless charging is a nice features.
B: good job. I think so.
A: so, can you tell me some cons of Ip X as can you know?
B: according to me,
First, it have glass back, it’s can be fragile.
Second, no home button- no fingerprint sensor mean major adjustments and key
features are harder to reach and use.
The last, it’s too expensive.
A: that’s right. According to me, we need to think about it for a bit because its price is
too much, I afraid we not have enough mo
(or i will buy the one that costs $799 and how about you?
B Me too )

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UNIT 4
Student A: You are a contractor supplying materials for a project of ABC
electronics company. Make a conversation with a subcontractor to get some
information about the progress of the project. Use the following note.

Report Summary

Project name Mobile Charging Project

Project manager Mark Swift

Status Date ……………………………………….

Project duration ………………………………………. months

Delayed time At least 3 weeks

Delayed phases Development

Reason(s) Lack of resources and manning

Spent budget ……………………………………….

Risk/Issues ………………………………………. risks

………………………………………. issue

Student B: You are a subcontractor of ABC electronics company. Make a

conversation with a contractor to clarify some information about the progress of a
project. Use the following note.

Report Summary

Project name ……………………………………….

Project manager ……………………………………….

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 Status Date May 28th, 2022

Project duration 10 months

Delayed time At least ………………………………………. weeks

Delayed phase ……………………………………….

Reason(s) ……………………………………….

Spent budget $400,000

Risk/Issues  2 risks (number 017 & 009)

 1 issues (number 015)

B : hello! Can I ask some questions about the progress report, please ?
A: yes, of course !
B: what was the project name?
B: it was Mobile Charging Project

A: who was the project manager?

B: it was Mark Swift .

A: when was the project reported?

B: it was reported on 21th June, 2015.
A: how long did the project last?
B: it last 10 months.
And How long was the project delayed?
A: it was delayed at least 3 weeks.

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B: When is the delayed phase of the project?
A: The project was delayed during the development phase
B: Why is it delayed?
A: because We Lack of resources and manning

A; how much money was spent on this project?

B: $400.000 was spent on this project.

A: how many ricks and issues did project incounter?
B: this project incountered with 2 ricks and 1 issue.
A: okay. I see. Thank you.
B: Your’re welcome.

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UNIT 5 – CARD 1
Student A: You are a Trainee practicing at Panasonic. You need to leave work
early, but there is an important meeting about the new project. Discuss with
your manager to find a solution.

Student B: You are a manager at Panasonic. A trainee will come to ask for
leaving work early, but there is an important meeting about the new project.
Discuss with her/him to find a solution.

A: hi sir/madam. How are you?

B: I’m good. Thank you!
A: I have a problem want to ask you.
B: ok. What’s wrong?
A: uhmm. My parents are coming to visit me and they will land at the airport at
2h15 p.m. So, would it be ok if I leave work early at 2 p.m, please?
B: ok, no problem…wait, but we will have an important meeting later at 3 p.m.
A: oh. I’m just going to leave of absence about 30 minutes to pick them up to
my house and I will return to the company.
B: alright. Let you go. Drive carefully.
A: Yes sir/ madam. See you then.
B: yeah !

UNIT 5 – CARD 2
Student A: You are an Engineer participating in a project of designing
ventilation system at Violet Tower. You need a lot of new equipment for the job
but you do not have enough money. Ask your Senior Engineer for an advance
payment of $1,000.

Student B: You are a Senior Engineer who are currently working on a project of
designing ventilation system at Violet Tower. One of the engineers will come

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and ask for an advance payment of $1,000. However, according to the company
policies, you can only give him/her $500 in advance. Discuss with him/her to
find the solution.

A: hi sir/madam. How are you?

B: I’m good. Thank you!
A: I have a problem need you to help.
B: ok. What’s wrong?
A: As you know, I’m working on a project of designing ventilation system at
Violet Tower. I’m need a lot of new equipment for the job but I don’t have
enough money. So, I would like to ask you for an advance payment of $1000?
B: I understood that issue. But, according to the company policies, I only can
give you $500 in advance. I’m sorry.
A: ok. I see. Could you give me $500 in advance, and I will pay for remain
money.
B: alright. So, I’m going to give you tomorrow, alright?
A: ok. Thank you so much!
B: no problem.

UNIT 6 – CARD 1

Student A: You are a customer. You have a problem with your . Call
the technical support to ask for help. Here is the problem:

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Student B: You are a technical support officer. A customer is calling you to ask

for help with his/ her . Answer the phone and ask questions to
check the problem and give advice using given cues.

 Lists of analysis

 List of solutions

A: hello, technician support office speaking. How can I help you?

B: hello, I have a problem with my laptop.
A: what exactly is the problem?
B: I can’t connect laptop wirelessly with router.
A: well, I see. The electronic devices or objects interfere with connection
may cause this issue.
B: right. So, how can I fix that?
A: why don’t you move the router to the different location, if it still doesn’t
work, you could position the router off the floor, away from obstacles.
B: ok. I will do that. Thank you so much.

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A: Right. No problem.

UNIT 6 – CARD 2

Student A: You are a customer. You have a problem with your . Call

the technical support to ask for help. Here are the problems:

Student B: You are a technical support officer. A customer is calling you to ask

for help with his/ her . Answer the phone and ask questions to

check the problem and give advice using given cues.

Lists of analysis

List of solutions

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 

B: good morning, technician support officer speaking. How can I help

you?
A: good morning! I have a problem with my laptop.
B: oh. What exactly is the problem?
A: there are some files in the laptop is locked and I can’t open email
attachment on this laptop.
B: ok. I see. High security level may cause this issue
A: so. How can I fix that?
B: well.Why don’t you lower the security level by uninstalling the
antivirus program. If it still doesn't work, could try opening the difference
browsers.
A: ok. I will do that. Thank you so much.

UNIT 8

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Student A: You are an employer of Panasonic Company. You are interviewing a
candidate applying for the position of Service Engineer. Ask him/ her at least 5
questions related to his qualifications, skills, personal characteristics, his/her
knowledge about the company and the post he/ she is applying.

Use the job advertisement given for the specific idea.

Student B: You are applying for the position of Service Engineer in Panasonic
Company and you are being in an interview. Answer the questions of the
employer about your his qualifications, skills, personal characteristics, his/her
knowledge about the company and the post he/ she is applying to prove you
are qualified for the post.

Use the job advertisement given for the specific ideas.

URGENT! SERVICE ENGINEER

(AI machine – Fresh Graduate

Accepted)

PANASONIC VIETNAM CO., LTD.

Hanoi

Job descriptions

- Liaise with Head Quarter on emergency and modification parts and arrange working
schedule
- Prepare technical reports summarizing test results & submit recommendation for
resolving technical issues.
- Responsible for monitoring, trouble shooting, process & quality improvements &
coordination for technical matters.

Job requirements

- Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related

equivalent.
- Fresh graduate to 1 years of technical field service experience maintaining and
repairing industrial equipment or working in the technical team in the manufacturing.
- Strong mechanical and electrical skills.
- Have experience about AI machine is advantage.
- Foreign language: English is a must.

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 - Able to work independently and work under pressure
- Service mind characteristic.

A: Good afternoon! I'm Huy, HR of Panasonic Company. Thanks so

much for coming in.
B: Good afternoon, my name is ... It’s my pleasure. Thanks so much
for meeting with me.
A: of course. So, to get started, i would like to know about your
qualification.
what academic qualification do you have?
B: I have a Bachelor’s Degree in Electrical from Hanoi university of
industry
A: so, what do you know about our company?
B: As far as I know Panasonic is one of the world's largest companies
in the field of electricity and electronics. It was founded in 1918. Its
headquarters are in Osaka, Japan
A: Okay. So, do you have any special skills?
B: I have some skills such as: Strong mechanical and electrical skills,
for monitoring, trouble shooting, process & quality improvements &
coordination for technical matters.
A: So, (how about experience? Do you have any work experience?)
B: I have 1 years of technical field service experience maintaining and
repairing industrial equipment or working in the technical team in the
manufacturing.(ý bên dưới phần mô tả)
A: Okay. And the last question is, why should we hire you?

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B: I think I can meet the job requirements in the company's
advertising. Beside I think I can use my experience and ability to
contribute to the success of the company in the future.
A: We will think more about your request. Thank you for coming to
the interview
B: thank you.
PART 3

UNIT 1 – TOPIC 1
Give an instruction to replace the keyboard of Dell Inspiron laptop based on the
following pictures and given cues.

Equipment  Flat head screwdriver

 Remove/ peripherals (AC adapter, mouse)

Notes
 Use/ razor blade/ scratch

Procedure 1

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 5

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 7

8 Reverse/ steps/ install/ keyboard

Good morning! I’ll show you how to replace the keyboard of Dell
Inspiron laptop.
Before replacing, you need to prepare some equipment, such as flat
head screwdriver and pry tool.
Remember to remove the peripherals like AC adapter and battrery and
using a razor blade may scratch the laptop.
We need to follow 8 steps:
1. First, slide the battery release latches.
2. The second, lift up to remove the battery.
3. The thirst, turn over and open the laptop.

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4. Next, use a spudger to pry out 5 keyboard latches.
5. Then, lift up the old keyboard
6. After that, unplug the keyboard cable.
7. And then, put the new keyboard .
8. Finally, reverse the steps to install the keyboard.
That’s all some steps to replace the keyboard of the Dell.

UNIT 1 – TOPIC 2
Give an instruction to replace the battery of the iPhone X based on the following
pictures and given cues.

 Screwdriver
 Suction cup (iSlack)
Equipment  iOpener
 Tweezers
 Plastic pry tool
Notes  Replacement/loss/water resistance
Procedure

2 iOpener/ soften/ adhesive

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 3

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 8

I’ll show you how to replace the battery of the Iphone X.

Before replacing, we need to prepare some equipment, such as:
Screwdriver, suction cup, iOpener, tweezers, plastic pry tool and
spudger.
Remember that the replacement may cause a loss of the water
resistance.
We need to follow 10 steps:
1. The first, use a screwdriver to remove the screws at the bottom.
2. The second, use an iOpener to soften the adhesive of the phone.
3. the thirst, clip your suction cup onto the screen and use the
plastic pry tool to pry away the screen from the base.
4. Next, lift the screen up 90 degrees.
5. Then, take off the screws holding the battery cable in palace to
the motherboard.
6. After that, use a tweezers to lift up the metal bracket.

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 7. Next, use a pry tool to pry away battery connector and 3 display
connector.
8. Then, pull the battery stripe by using a tweezers.
9. After that, lift out the battery.
10. Finally, reverse the steps to install the battery.
That’s some steps to replace the battery of the Iphone X.

UNIT 2 – TOPIC 1
Base on the diagram, talk about the operation of the air-conditioner.

I going to talk about the operation of the air conditioner. It is use to

control the teamperature in the room. It has five components:
compressor, condenser, metering device, evaporator, drier.
Compressor is use to pressurize the gas. The function of
Condenser is where the hate gas become liquild (releasing its heat
to outside air). The function of Evaporator is where the coolant

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 become gasous (absorbing heat from the surrounding air).
Metering device is used for feeding refrierant into the evaporator.
Drier helps prevent contaminants from flowing through the system.
About the operation process: Low temperature gas will be heated
through the compressor. It will then convert to liquid form at the
condensor and release the hot air outside. After that, this hot water
will be cooled at the metering device. then, at the evaporator, this
water will turn into vapor and release cold air outside. That’s some
information about the air conditional

UNIT 2 – TOPIC 2
Base on the diagram, talk about the operation of the CPU.

I going to talk about the operation of the CPU.

CPU is used to process, calculate and move the data.

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It has 4 components : control unit, logic unit, register and cache
memory
- The control unit is used to direct the whole computer system.
- The logic unit is used to perform integer calculation and bitwise
logic operations.
- The register is used to hold data of the processor.
- The cache memory is used to store program instructions
About the operation process:
- User requests some programs or instructions.
- Then, CPU take data from RAM, reads, calculates and transports
data.
- Next, data travels through the system bus to be processed.
- After that, CPU stores data in system’s memory.
That’s some information about the CPU

UNIT 3
Present a review about Apple iPhone X based on given information in the following
table.
You should give at least 4 pros and 3 cons of the iPhone X.

 Design: Glass body with stainless steel frame

 Screen: 5.8-inch super AMOLED touchscreen
Specifications  Processor: A11 Bionic hexa-core
 Camera: Dual 12 MP rear camera and 7 MP front
camera
Main features  Face ID: Enabled by TrueDepth camera for facial
recognition
 No home button and fingerprint sensor

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  Animoji: Tracks your facial expression and records
what you say
 Wireless charging
Price  64GB - $999
 256GB - $1,149

I’ll give you a short talk on the review of my phone. My phone is a

product of Apple- Ipone X. As you can know, It’s made of glass body
with stainless steel frame. The screen is 5.8 inches with super
AMOLED touchscreen. It runs A11 Bionic hexa-core. It has dual 12 -
megapixel rear camera and 7 megapixel augmented reality front of
camera. the Ip X have some main features such as: face ID, animoji
and wireless charging. About face ID, it enables by TrueDepth camera
for facial recognition. And about animoji, it tracks your facial
expression and records what you say. Beside, the Ip X doesn’t have
home button and fingerprint sensor. it cost $999 for 64 GB version
and $1149 for 256 GB version. I think, It has 4 pros:
The first, Animoji is a outstanding feature, it’s fun and shows
camera’s power.
The second, impressive facial recognition.
The thirst, powerful processor.
The last wireless charging is a nice feature.
But, I think it has 3 cons:
First, it has glass back, it’s can be fragile.
Second, no home button- no fingerprint sensor
The last, it’s too expensive.
UNIT 4
You are an engineer participating in a project of your company. Make a weekly
progress report on this project based on the note below.

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 PROJECT Electronic Eye Control

PROJECT MANAGER Mark Smith

CONTRACTOR Smart Home System Vietnam

DATE May 29th, 2022

PROJECT DURATION 15 months

SCHEDULE -
ACHIVEMENT

DELAYED TIME 1 month – development phase

REASON(S) Lack of resources + manning

REMAINING PHASE(S)

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 - Contractor: Speed-up the remaining phases’ progress
AREAS OF CONCERN
- Manager: Add more resources and manning

I’ll make a weekly progress report on our project.

- The project is security system for Electronic eye control.
- Mr. Martin Ross is project manager.
- The contractor is Cisco System Vietnam
- Today is 21st June, 2017.
- The project is expected to finished after 10 months.
- Up to now, we have finished 2 phases: requirements and
development. The requirements phase was carried out from Jan
to Mar and the Development phase was carried out from Mar to
June, but it was delayed 1 month because of lack of resources
and manning.
- The remaining phase including testing, Demo and Go live are
expected to finish after 5 months from June to Oct.
- The contractor expressed a deep concern about how to speed-up
the remaining phase’ progress. The manager want to add more
resources and manning.
That’s my progress report about our project.

UNIT 6:
Give a short talk about some problems you may encounter with a smart device
and their solutions.

You should talk about the problems and solutions of:

1. Its software
2. Its hardware
3. Connectivity (Wireless connection, GPS)

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I’ll give you a short talk on some problems with the laptop and their
solutions. You may encounter some problems about software,
hardware or connectivity
1. About software: If network rejects password, it must be network
system remembers wrong password. Now, what you need to do
is uncheck the remember password box.
2. If the laptop runs with too much heat blow out from its fans, its
hardware must be a problem. In this case, you need to clean the
hardware. If it doesn’t work, there’s only one thing to do is
replacing the new one.
3. If something is wrong with the connectivity, that you can’t
connect laptop wirelessly with router, electronic devices or
objects interfere with connection may cause issue, why don’t
you move the router to a different location, if it still doesn’t
work, could position the router off the floor, away from
obstacles.
That’s all about some problems with the laptop and solutions I want to
show you.

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