GSUser Guide - Mobile 1.1

GUARDSAFE
BOSS Module Mobile - User Guide
System Version 1.0.1

Document Version 1.1
December 27th, 2023

Mobile App of GuardSafe
Table of Contents
1 DOCUMENT CHANGES HISTORY ............................................................................... 3
2 CONTACT US ................................................................................................................... 4
3 ACCESS & LOG IN GUARDSAFE MOBILE APPLICATION ...................................... 5
4 FORGOT PASSWORD ................................................................................................... 10
5 PROFILE ......................................................................................................................... 14
5.1 CHANGE LANGUAGE ........................................................................................... 16
5.2 LOGOUT APPLICATION ........................................................................................ 18
5.3 CHANGE PASSWORD ............................................................................................ 20
6 HOME .............................................................................................................................. 22
6.1 NOTIFICATION ....................................................................................................... 23
6.2 CHANGE CURRENT OPCO ................................................................................... 26
7 BOSS TICKET STATUS ................................................................................................. 28
8 DASHBOARD................................................................................................................. 30
9 BOSS................................................................................................................................ 33
10 MY TICKET .................................................................................................................... 51
10.1 FILTER TICKET ................................................................................................... 54
10.2 CANCEL TICKET ................................................................................................ 57
11 MY TASK ........................................................................................................................ 60
11.1 FILTER TICKET....................................................................................................... 64
12 MY HISTORY ................................................................................................................. 67
13 QR CODE SCANNER .................................................................................................... 70
VERSION 1.1 CREATED BY MEI

1 DOCUMENT CHANGES HISTORY
No. Date Revision No. Section Changes

1 December 27th, 2023 1.1 BOSS - Checklist function to modify the
checklist by removing a point or
resetting the checklist.
- Feature addition of push
notification to the respective HOD
for the ticket with initial status.

2 CONTACT US
If you are experiencing problems or would like to share your suggestions and criticisms
in using the Mobile Application of GuardSafe (BOSS), kindly contact below PIC:
Name : Chris Simon

Department : IT
Email : chris.simon@wipro-unza.co.id
WhatsApp : +62 812 602 6004
Name : Husin
Department : IT
Email : husin@wipro-unza.co.id
WhatsApp : +62 812 4990 8683
Name : Mei
Department : IT
Email : meidiana.vania@wipro-unza.co.id
WhatsApp : +62 896 3715 7887
Suggestions and criticisms would be very helpful in developing the application on a regular
basis in the future, hence you are encouraged to actively participate in providing constructive
feedback. In case there is no feedback, we conclude that the system is feasible to use and does
not require further development (only maintenance).
Thank You

3 ACCESS & LOG IN GUARDSAFE MOBILE APPLICATION
This chapter will explain the steps or ways to access the GuardSafe Mobile Application.
The GuardSafe mobile application is made available for Android and iOS users. Android users
can download the application from the Google Play Store while iOS users can download the
application from the App Store.
1. Download and install the mobile application on your device.

Android
https://play.google.com/store/apps/details?id=com.outsystemsenterprise.ptunzavi
talis.SafetyApps
Figure 1. Android QR Code
iOS
Coming soon…
2. Open the application, the login screen will be displayed.

Figure 2. Login Screen
3. This step is optional; however, the application has several languages available to be
chosen, which are English, Indonesia, Malaysia, Chinese, Tagalog, Vietnamese,
Burmese, Nepali, and Zulu. The default language for this application is English.

Figure 3. Choose Application Language
4. Key in your Employee ID and Password, then click the login button.

Figure 4. Login Form and Button of GuardSafe
5. After a successful login, the screen will be redirected to the home screen, displayed as
below.

Figure 5. Home Screen

4 FORGOT PASSWORD
This chapter will explain the steps or ways to reset your password in case you forgot
your current password.
1. Click the Forgot password link button which is located at the login screen.
Figure 6. Forgot Password Link Button
2. The forgot password screen will be shown. Enter the email address then click the submit
button. An email will be sent to your mailbox automatically by system.

Figure 7. Forgot Password Form & Button
3. Check your mailbox and find the email for the password reset. The email subject is
“Forgot Password”. Click the reset password link button.

Figure 8. Password Reset Email
4. You will be redirected to the Reset Password page in a browser. Key in the new
password and confirm password, then click the set new password button.

Figure 9. Set New Password

5 PROFILE
This chapter will explain the steps or ways to open the profile menu. Change password,
change language, and logout functions are provided in this menu.
Click the profile menu.
Figure 10. Profile Icon Menu
The profile screen will be displayed.

Figure 11. Profile Screen

5.1 CHANGE LANGUAGE

To change the language, click the language button then choose the language.
Figure 12. Profile - Change Language
Choose the language from the language list then click the ok button. Once chosen, all
display language will be changed to the chosen language.

Figure 13. Choose Language

5.2 LOGOUT APPLICATION

Click the logout button to logout from the application.
Figure 14. Profile - Logout
The confirmation box will be displayed, click the yes link button to logout. You will be
redirected to the login screen.

Figure 15. Logout Confirmation Box

5.3 CHANGE PASSWORD

To change the password, click the change password?’s toggle button.
Figure 16. Profile - Change Password Toggle Button
The change password form will be displayed. Key in your current password, new
password, confirm password, and then click the submit button. Keep in mind that the
password must follow the rules to ensure the one used is a strong password.

Figure 17. Change Password

6 HOME
This chapter will explain the steps or ways to access the home menu. Home is the first
screen that will be displayed after a successful login.
Figure 18. Home Screen

6.1 NOTIFICATION
There are 2 types of notifications that will be displayed:
1) Ticket created with initial status that requires HOD attention to fill in the Reason &
Action.
2) Ticket closed by the Safety Officer.
Click the bell icon located at the right top side of the screen to check the notifications.
Figure 19. Bell Icon
Notifications will be displayed as below.

Figure 20. Notification Screen
The following are the features available to work around the notification screen.
1. Click the area marked with number 1 to mark all notifications as read.
2. Click the area marked with number 2 to delete all notifications.
3. Click the area marked with number 3 to mark clicked notification as read.
4. Click the area marked with number 4 to delete the clicked notification.

Figure 21. Notification Features

6.2 CHANGE CURRENT OPCO

There is a function to change the OPCO to create or work on the ticket if you are
registered to more than one OPCO.
Click the OPCO dropdown. If you are registered only to one OPCO, the dropdown is
disabled (cannot be clicked).
Figure 22. OPCO Dropdown
Choose the OPCO from the list.

Figure 23. OPCO List

7 BOSS TICKET STATUS
Each BOSS ticket has a status adhered to them to indicate the state of the ticket. There
are five statuses available for the Behaviour Observation Safety System (BOSS) ticket, which
are:
1) Initial
Initial is known as need improvement (NI). The status is given to a newly created
ticket with one or more non-compliant items or to a ticket that the Safety Officer
deems requires HOD's attention.
Figure 24. BOSS Initial Ticket Status
2) Cancelled
The status is given to a ticket cancelled by the observer. Only a ticket with “initial”
status can be cancelled.
Figure 25. BOSS Cancelled Ticket Status
3) Check Admin
The status is given to a ticket that has been filled by the HOD and submitted to be
checked by the Safety Officer.

Figure 26. BOSS Check Admin Ticket Status
4) Hold
The status is given to a ticket that cannot be closed due to company’s problems,
such as the equipment is out-of-stock, etc.
Figure 27. BOSS Hold Ticket Status
5) Closed
The status is given to a newly created ticket without non-compliant point or to a
ticket closed by the Safety Officer.
Figure 28. BOSS Closed Ticket Status

8 DASHBOARD
This chapter will explain the steps or ways to access the dashboard menu. Dashboard
is the menu that will provide visual/graphical information from current date to the past 30 days.
Dashboard consists of three sections:
1) Ticket by Status
This will show the total number of tickets created by status. The statuses are initial,
hold, check admin, and closed.
2) Ticket by Area
This will show the total number of tickets created by area.
3) Ticket by Date
This will show the total number of tickets created by date.
Click the dashboard menu.

Figure 29. Dashboard Icon Menu
The dashboard screen will be displayed as below.

Figure 30. Dashboard Screen

9 BOSS
This chapter will explain the steps or ways to create a BOSS ticket. The ticket is created
based on the observation made by the observer towards the observee. The form of the BOSS
ticket is divided into 3 small sections: Detail, Checklist, Summary.
The following are steps to create a BOSS ticket:
1) Click the BOSS menu.
Figure 31. BOSS Icon Menu

2) The 1st section of BOSS ticket creation will be displayed. Fill in the detail form then
click the next button.
Figure 32. BOSS 1st Section

Below are the explanations for each field:

A. Area Detail
• Department : List of departments based on OpCo.
• Area : List of areas according to the chosen
department.
• Sub Area : List of sub areas according to the chosen
area.
B. Observee Detail
• Work Shift : List of work shifts based on OpCo.
• Observee : List of employees possible to be
observed by the observer.
• Observee Employee ID : Employee ID of the chosen observee.
This field is populated automatically.
• Observee Department : Department of the chosen observee. This
field is populated automatically.
C. HOD Detail
• HOD Name : HOD of the chosen sub area / chosen
observee. This field is populated
automatically.
• HOD Employee ID : Employee ID of the HOD. This field is
populated automatically.
3) The 2nd section of BOSS ticket creation will be displayed. To answer the checklist,
swipe it either to the left or right. Swipe left to answer “No” and swipe right to answer
“Yes”.

Figure 33. BOSS 2nd Section - Swipe Checklist
In case required, you can delete the point in a checklist by holding the unwanted point
until the delete pop-up screen is showing as the below. Click the yes button to delete.

Figure 34. Delete Point in Checklist Confirmation
You can click the reset button to reset the checklist to what it was.

Figure 35. Reset Checklist
4) You can click on the information button to display the checklist information as the guide
of answering the checklist.

Figure 36. BOSS 2nd Section - Checklist Information Button
5) The checklist information will be displayed in a pop-up. Click the close link button to
close the pop-up.

Figure 37. BOSS 2nd Section - Checklist Information
6) If it is required to attach a photo or video while observing the observee, click the pick
camera button.

Figure 38. BOSS 2nd Section - Attachment
7) Fill in the remarks field to put in the extra stuff you observed while observing the
observe but the point is not yet available in the checklist. This field is optional and not
mandatory to be filled. If the remarks field is filled, it will display one more field, which
is Lifesaving Rule dropdown field.

Figure 39. BOSS 2nd Section - Remarks Field
8) Choose the Lifesaving Rule for the filled remarks. Keep in mind that this field only
show if the remarks field is filled.

Figure 40. BOSS 2nd Section - Lifesaving Rule Dropdown Field
9) Click the next button to continue to the final section.

Figure 41. BOSS 2nd Section - Next Button
10) The 3rd section of BOSS ticket creation will be displayed. Click on the Lifesaving Rule
icon to view the LSR information.

Figure 42. BOSS 3rd Section - Lifesaving Rule Icon Information
11) Fill the feedback field if required. This field is optional and not mandatory.

Figure 43. BOSS 3rd Section - Feedback Field
12) Click the submit button to create the ticket.

Figure 44. BOSS 3rd Section - Submit Button
13) The confirmation box will be displayed, click the yes link button to create the ticket.

Figure 45. Create Ticket Confirmation Box
14) Once the ticket is created successfully, there will be an email sent automatically by the
system to the respective HOD for the ticket with initial status or if there is one or more
non-compliant items. The below image shows the example of the email for the BOSS
ticket.

Figure 46. BOSS Ticket Email
Besides that, the respective HOD will receive the below push notification in their
mobile device.

Figure 47. HOD Task Push Notification

10 MY TICKET
This chapter will explain the steps or ways to access my ticket menu to see the tickets
that you have created in the GuardSafe Mobile Application.
Click on My Ticket menu.
Figure 48. My Ticket Menu Icon
My ticket screen will be displayed as below. Click on the ticket to open the ticket detail.

Figure 49. My Ticket Screen
The ticket detail will be displayed as below.

Figure 50. Ticket Detail

10.1 FILTER TICKET

Click the tunnel icon to filter the ticket.
Figure 51. Filter Icon
Fill in the ticket status and/or area, then click the filter link button.

Figure 52. Filter My Ticket
The result will be displayed as below. Click the reset link button to reset the view.

Figure 53. Filter Result

10.2 CANCEL TICKET

Keep in mind that only initial ticket can be cancelled, hence only on initial ticket the
button will be visible.
Click on the initial ticket to be cancelled.
Figure 54. Initial Ticket
Click the cancel button to cancel the ticket.

Figure 55. Cancel Ticket Button

The confirmation box will be displayed, click the yes link button to cancel.
Figure 56. Cancel Ticket Confirmation Box

11 MY TASK
This chapter will explain the steps or ways to access my task menu for HOD to perform
required tasks on the initial/NI tickets.
Click on My Task menu. There is a task counter-notification that shows how many tickets are
required to be done.
Figure 57. My Task Menu Icon
My task screen will be displayed as below. Click on the ticket to open the ticket detail.

Figure 58. My Task Screen
To work on the task, fill in the reason and action fields, then click the send button.

Figure 59. Task Reason and Action

The confirmation box will be displayed, click the yes link button to submit the task.
Figure 60. Submit Task Confirmation Box

11.1 FILTER TICKET

Click the tunnel icon to filter the ticket.
Figure 61. Filter Icon
Fill in the ticket status and/or area, then click the filter link button.

Figure 62. Filter My Task
The result will be displayed as below. Click the reset link button to reset the view.

Figure 63. Filter Result

12 MY HISTORY
This chapter will explain the steps or ways to access my history menu for HOD to check
the tickets that have been worked on.
Click on My History menu.
Figure 64. My History Menu Icon
My history screen will be displayed as below. Click on the ticket to open the ticket detail.

Figure 65. My History Screen
You can check which position your ticket is in now on the approval section.

Figure 66. Ticket Detail

13 QR CODE SCANNER
This chapter will explain the steps or ways to access the QR code scanner. Once the QR
is successfully scanned, it will open the ticket adhered to the QR without searching for the
ticket.
Click the QR code scanner button.
Figure 67. Scanner Menu Icon
The scanner reader will open, scan the QR code.

--FIN--

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GUARDSAFE

BOSS Module Mobile - User Guide

System Version 1.0.1

December 27th, 2023

1 DOCUMENT CHANGES HISTORY ............................................................................... 3

3 ACCESS & LOG IN GUARDSAFE MOBILE APPLICATION ...................................... 5

4 FORGOT PASSWORD ................................................................................................... 10

5.1 CHANGE LANGUAGE ........................................................................................... 16

5.2 LOGOUT APPLICATION ........................................................................................ 18

5.3 CHANGE PASSWORD ............................................................................................ 20

6.1 NOTIFICATION ....................................................................................................... 23

6.2 CHANGE CURRENT OPCO ................................................................................... 26

7 BOSS TICKET STATUS ................................................................................................. 28

10.1 FILTER TICKET ................................................................................................... 54

10.2 CANCEL TICKET ................................................................................................ 57

11.1 FILTER TICKET....................................................................................................... 64

13 QR CODE SCANNER .................................................................................................... 70

VERSION 1.1 CREATED BY MEI

1 DOCUMENT CHANGES HISTORY

No. Date Revision No. Section Changes

VERSION 1.1 CREATED BY MEI

Name : Chris Simon

VERSION 1.1 CREATED BY MEI

3 ACCESS & LOG IN GUARDSAFE MOBILE APPLICATION

1. Download and install the mobile application on your device.

Figure 1. Android QR Code

2. Open the application, the login screen will be displayed.

VERSION 1.1 CREATED BY MEI

Figure 2. Login Screen

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Figure 3. Choose Application Language

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Figure 4. Login Form and Button of GuardSafe

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Figure 5. Home Screen

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Figure 6. Forgot Password Link Button

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Figure 7. Forgot Password Form & Button

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Figure 8. Password Reset Email

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Figure 9. Set New Password

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Click the profile menu.

Figure 10. Profile Icon Menu

The profile screen will be displayed.

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Figure 11. Profile Screen

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5.1 CHANGE LANGUAGE

Figure 12. Profile - Change Language

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Figure 13. Choose Language

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5.2 LOGOUT APPLICATION

Figure 14. Profile - Logout

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Figure 15. Logout Confirmation Box

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5.3 CHANGE PASSWORD

Figure 16. Profile - Change Password Toggle Button

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Figure 17. Change Password