Brain Injury Association of Missouri Office and Program Administrator Job Description Program Manage Information and Referral

services to survivors of brain injury, their families, and healthcare professionals. (3 - 5 calls average per day) Provide information via telephone, email and in-person. Maintain accurate resource information. Compile statistics and prepare reports of I & R calls. Assist Executive Director with direct-service programs Work with participants, presenters, exhibitors and others involved with the BIA-MO Annual Conference, Wilderness Camp, support groups and other direct-service programs. Manage details of the various programs. Maintain electronic and paper files for each program. Oversee recreational programs for survivors and their families Assist with implementation of monthly recreational activities. Coordinate distribution of donated tickets. Design, produce and distribute event invitations. Manage RSVPs and ensure adequate supplies and supervision for each activity. Assist with Educational, Outreach and Advocacy programs Update website, including changing text, uploading pictures and adding resource links. Work with printer and mailhouse on production of newsletters, brochures and other publications. Take pictures or coordinate (donated) photography services at agency programs and events. Maintain files such as photo release forms, pictures with persons and events identified, and samples of BIA-MO printed material. Be involved in Brain Injury Awareness Day and other advocacy efforts through clerical assistance, detail coordination and active participation. Schedule BIA-MO representatives at health fairs and other community events, may also include being the BIA-MO representative. Other duties as assigned by Executive Director Office General office duties Answer organization phone and assist callers. Open and distribute incoming mail. Prepare outgoing mail. Maintain supplies for all aspects of agency operation. Troubleshoot malfunctions of equipment. Direct volunteers (5 office volunteers currently) Provide appropriate assignments and supervise for accurate completion.
Office and Program Administrator Job Description 9/12/11

Office (continued) Manage receipt and payment procedures Prepare deposit of checks and credit card transactions. Prepare bills for payment. Enter donations in database. Produce thank you letters. Maintain electronic and paper files for donations and expenditures. Maintain mailing lists Update Excel, Word and database files to ensure current, accurate and consistent information. Assist Executive Director with fundraising programs such as grants, special events, membership program, annual gifts and direct mail. Provide clerical support for fundraising efforts. Track responses to requests such as auction items received, sponsorship commitments, designated donations, etc. Work at BIA-MO special events. Encourage financial support for BIA-MO programs from volunteers, support group members, survivors of brain injury and their families, BIA-MO members, health care professionals and potential supporters. Other duties as assigned by Executive Director Qualifications Bachelor Degree (Marketing, Social Work, Psychology, Communications, Public Policy or similar major). Experience working in office environment. Computer experience needed: MicrosoftWord, including formatting, mailmerging, inserting files and pictures, and working with textboxes. Excel and database experience also needed. Helpful computer knowledge: PowerPoint, website software, and QuickBooks or other accounting packages. Volunteer management experience helpful. Personal qualities: highly organized, detail oriented, self-starter, good problem-solver, able to multi-task, team player, can work independently, and reliable. Ability to lift up to 40lbs. Salary and Benefits $30,000 annual salary Two weeks paid time off. 37 hour work week (M F 9:00 am 5:00 pm, except for special events or projects.) How to Apply Send cover letter and resume to Maureen Cunningham, Brain Injury Association of Missouri, 10270 Page Avenue, St. Louis, MO 63132, MCunningham@biamo.org, or fax to: 314-426-3290. No phone calls please.
Office and Program Administrator Job Description 9/12/11