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ENGLISH IN TOURISM
English in Tourism is a course In two books written for trainee and
working hotel and reception staff who wish to improve their command of English when dealing with the variety of tourists who use English as a means of communication .

Check In
Covers the likely situations that front reception staff have to deal with, induding bookings by telephone, telex or fax, checking in and out, room service, complaints etc.

May I Help You?
Deals with the general areas of restaurants, bars, food etc and includes menus, wine lists, ordering, silver service and cookery terms. Both books have the following features:

• a self access approach, allowing students who may not have time
to attend classes to work on their own an introduction • • for teachers on classroom exploitation

ten units covering language presentation and comprehension work; listening for understanding; listening and responding; and wfitingexercisE!-S using letters, telexes and faxes, as well as taking orders


a series ot realistic contexts set in a wide variety of countries
realistic recording material exposing students tothe accents of differing nationalities lnternational Certificate Conference's Catering Industry syllabus of the English for the Hotel and and a

• a ~anguage syllabus based broadly on specifications

a key to the exercises together with tape1ranscripts separate grammar summary
reproduced

Front c.over photograph International

by kind permission 01 Holiday Inns

ISBN 0-13-280397-6

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