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EmergencyInformation

MAIN

BirdFluupdatesEarthquake&TsunamiUpdates

Police:Tel:999PoliceHotlineTel:62250000
PoliceStations/PoliceCentres
EpicWebsiteservesoutemergencyinformation
Onlinesearchforoutstandingtrafficoffences
TrafficWatch:Tel:18002222233
TrafficPolice:Tel:65470000
-Illegalparkingofvehicles:TrafficPoliceTel:65471818
TrafficFines
-Searchtrafficoffences-bydriver
-Searchtrafficoffences-bylocal-registeredvehicle
-Searchtrafficoffences-byforeign-registeredvehicle
-SearchMalaysianTrafficFines-check&payfines
Ambulance:Tel:995Ambulance(non-emergency)Tel:1777
-Emergencyambulancestatisticsfor1sthalf2005
-Steadyriseinnumberofambulancecalls

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-WaitingtimesatPublicSectorEmergencyDepartments
FireBrigade:Tel:995
24-hourwaterservice(pipes):Tel:18002846600
24-hourelectricitysupplybreakdown:Tel:18007786666
24-hourpipedgassupplybreakdown:Tel:18007521800
24-hoursewerageservice(damagedsewers):Tel:18002824336
24-hourHDB&TownCouncilmaintenancecontact:
-OutsideHDBflat:
TheTownCouncilisin-chargeofthemanagement
andmaintenanceofthecommonareasoutside
yourHDBflat.(e.g.corridorlightingdefects,
staircase,voiddecks,etc.)
-----------------------------------------------------------------------
-InsideHDBflat:
ForurgentrequestsforareasinsidetheHDBFlat
thatrequireimmediateattention(e.g.total/partial
wallcollapsed,severecolumncracks)
24-hourFoodOutlets
StreetLighting&fixtures
LandTransportAuthority(LTA)Tel:18002255582
FlightInformation:Tel:18005424422(automated24-hrservice)
Bogusmonks/nuns:Tel:67444635(SingaporeBuddhistFederation)
SingaporeAirportFlightInformation
Hospitals:
AdamRoadHospitalTel:64667777
AlexandraHospitalTel:64722000
AngMoKioHospital:Tel:64538033
BalestierMedicalCentreTel:62533818
CamdenMedicalCentreTel:68362015
ChildGuidanceClinic,Inst.ofHealthTel:64353879
EastShoreTel:63447588
GleneaglesTel:64737222
InstituteofMentalHealth&WoodbridgeHospital:63892200
24-hremergencyservice:63892222
KKWomen's&Children'sHospital:Tel:62934044
MountAlverniaHospitalTel:63476688

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MountElizabethHospitalTel:67372666
Helpline:18007389595
NationalUniversityHospitalTel:67795555
RafflesHospitalTel:(65)63111111
TanTockSengHospitalTel:62566011
ThomsonMedicalCentreTel:62569494
SingaporeGeneralHospitalTel:62223322/63214311(A&E)
OTHERS
Abortion
-ApprovedAbortionInstitutions
Accommodation
COMPLAINTSABOUTREALESTATEAGENTS
Youmaylodgecomplaintsaboutrealestate
agentswiththeInstituteofEstateAgents.
568GangesAve#02-100Singapore150568.
Tel:(65)63231770Fax:(65)63231779E-mail:
secretariat@iea.org.sg.Website:Instituteof
EstateAgents
Adoptionofbabies
-babiesfromChina
approachMCYSaccreditedagencies:
1.FeiYueCommunityServices
Tel:(65)65668257Email:adoption@fycs.org
Website:www.fycs.org
2.TouchCommunityServices
Tel:(65)63179995Email:adoption@touch.org.sg
-babiesfromothercountries
approachMCYSaccreditedagencies:
1.FeiYueCommunityServices
Tel:(65)65668257Email:adoption@fycs.org
Website:www.fycs.org
2.TouchCommunityServices
Tel:(65)63179995Email:adoption@touch.org.sg

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3.StudentsCareService
4.ThyeHuaKwanMoralSociety
5.CareCornerFamilyServiceCentre
6.TRANSCentre(BukitTimah)
7.SingaporeAmericanCommunityActionCouncil
8.SBLVisionFamilyServiceCentre
AidsHelplines
-24-hrAIDS&STDHelpline:Tel:62541611
-DSCClinic:Tel:62521324(personalcounselling)
-AIDSInfo&Counselling:Tel:62540212(byActionforAIDS)
Tue/Thu/Fri:6.30pm-9.30pm

AnonymousHIVtestingisdonebyActionfor
AidsattheDSCClinicinKelantanLaneon
Wednesdays,from6.30pmto8.30pm,andon
Saturdays,from1pmto4pm.
Airlines
SingaporeAirlines:(65)62238888
CustomerAffairs:customer_relations@singaporeair.com.sg
AirFrance
AmericanAirlines
BritishAirways
CathayPacific
ChinaAirlines
Emirates
EVAAir
Finnair
GarudaIndonesia
GulfAir
IndianAirlines
KLM
KoreanAir
Lufthansa
MalaysianAirlines
NorthwestAirlines
Qantas
ScandinavianAirlines
SilkAir
SwissInternational
ThaiAirways
UnitedAirlines

Tel:(65)67376355
Tel:(65)68397766
Tel:(65)68397788
Tel:(65)65331333
Tel:(65)67372211
Tel:(65)67353535
Tel:(65)62261533
Tel:(65)67333377
Tel:(65)62505666
Tel:(65)67382500
Tel:(65)62254949
Tel:(65)67377622
Tel:(65)65342111
Tel:(65)62455600
Tel:(65)63366777
Tel:(65)63363371
Tel:(65)68397788
Tel:(65)62352488
Tel:(65)62254488
Tel:(65)68232010
Tel:(65)18002249977
Tel:(65)68733533

AlcoholicsAnonymous:Tel:64750890
AutomobileAssociationofSingapore(AAS):Tel:67372444

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-AAS24-hourEmergencyRoadService:Tel:67489911
BabySafetyEquipment:Tel:63941546
-KKWomen's&Children'sHospital,ChildSafetyCentre
BBQPits&Chalets
-BookNTUCChalets&BBQPitsonline
-BookanNParksbarbecue(BBQ)pitatanyAXSstation
Bites&Stings
-managementofbites&stingsfromseacreatures,includingstonefish,catfish,
jellyfishandstingrays
CALLtheDrug&PoisonInformationCentre(DPIC)
Tel:64239119(24-hourhotline)
Forfirst-aidtipsandmoreinformation,visitdpic.sgh.com.sg
BrochuresforTourists
Togetfreecopiesofmaps&brochureson
Singapore,includingSingaporeOfficialGuide,
pleaseclickHERE.
BusGuide
SBSTransitBusGuide-byroadname
SBSTransitBusGuide-bylandmark
Cashcard:Tel:62741322
Chalets
-BookNTUCchalets&BBQpitsonline
CommunityMediationCentres/Ad-hocVenues(fordisputes/conflicts)
CreditCards:
AmericanExpressTel:62998133/67322244/67352069
24-hrserviceTel:18002950500
WheretofindAmericanExpressinSingapore:
At320OrchardRoad,TangPlaza,Singapore
238864,OpenDailyfrom9amto9pm,and
SingaporeChangiAirport,Terminals1and2.
Open24hours,365daysayear.
DinersCardTel:62927055
24-hrserviceTel:62944222
JCBTel:67340096
VisaTel:18003451345

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24-hrserviceTel:18003451345
MastercardTel:65332888
24-hrserviceTel:18001100113
NETS(Cashcard):Tel:62741322
Seriouscreditcarddebtproblems?
ContactCreditCounsellingSingaporeSociety
for:
-generalcreditmanagementinformation
-creditcounsellingand
-whereapplicable,adviceondebitrepayment
plan.
Website:www.ccs.org.sg
Cash:
AmericanExpresshasanExpressATMinTerminal1attheChangiAirportand
emergencycashbycardandchequeatitsoffice.
Clinics(24hours)
CENTRAL
Care24-hrMedicalCentre
(Care-ToaPayoh)
HorizonMedicalcentre
(Horizon-UpperThomson)
MedihealthBishan24-hrClinic&
Surgery
(Medihealth-Bishan)
SOUTH
SilverCrossMedicalCentre
(SilverCross-HollandAve)
NORTH
GeneralOutpatientClinic
(General-AngMoKio)
SilverCrossFamilyClinic
(SilverCross-Yishun)
EAST
GracePolyclinic
(Grace-EastCoast)
Tampines24-hrfamilyClinic
(Tampines-Tampines)
YSLBedok24-hrClinic&Surgery
(YSL-Bedok)
Life-LinkClinic&Surgery
(Life-Link-PasirRis)

Tel:63563633
Tel:62502692
Tel:62583212

Tel:64622818

Tel:64592385
Tel:67599181

Tel:64470400
Tel:67867228
Tel:62452684
Tel:65834402

Counselling
AssociationofWomenforAction&Research
CareCornerMandarinCounsellingCentre
Counselling&CareCentre
FeiYueCounsellingCentre
SamaritansofSingapore
ShanYouCounsellingCentre

http://www.getforme.com/Info_emergency.htm

1800-7745935
1800-3535800
6536-6366
6563-1106
1800-2214444
6741-9293

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SingaporeActionGroupofEldersCounselling
Centre(SAGE)
SingaporeAssociationforMentalHealth
SeniorsHelpline

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1800-3538633
1800-2837019
18005555555

PregnancyCrisisService
Tel:(65)63399770
Mon,Wed,Fri,Sat:9am-5pm
Tue,Thu:9am-9pm
Forunmarriedmothers&mothers-to-be
Abortions
YouthCrisisHotline:62526300(11am-10pmdaily)Fortroubledyouths
Crematorium
MountVernonCrematoriumcloseson30Jun2004
NewMandaiCrematoriumandColumbariumComplex(MCC)
From1July2004,thepublicusingtheMountVernonCrematorium
bookingofficetelephonenumber(62844416)willheararecorded
messageinformingthemofthenewcrematoriumatMCC.This
recordedmessagewillbeplayedforaperiodofsixmonths.
ThepubliccanalsocalltheNEA's24-hourCallCentreontel:1800
CALLNEA(18002255632)forinformationaboutcremation
arrangements.
DebtProblems
Seriousdebtproblems?
ContactCreditCounsellingSingaporeSociety
for:
-generalcreditmanagementinformation
-creditcounsellingand
-whereapplicable,adviceondebitrepayment
plan.
Website:www.ccs.org.sg
Directory
-Companies,businesses&brands
DrivingLicence-Foreign
-Conversionofforeigndrivinglicence
ERPHotline:Tel:18005535226
FinancialAssistanceRequired
CommunityDevelopmentCouncils
FamilyServiceCentres
MinistryofCommunityDevelopment&Sports

1800-3441234
1800-8380100
1800-2587619

FinancialIndustryDisputes
-FinancialIndustryDisputesResolutionCentrelaunched
Flood-proneareasinSingapore

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Flood-proneareasinSingaporereducedby15
footballfields

More.....
Flowers&Gifts
FlightInformation:Tel:(65)18005424422
Fooditems
-FooditemsindividualtravellersmaybringintoSingapore
Handphones

PolicelaunchonlinedatabaseofIMEI
numbersofstolenhandphones

HITScontainstheIMEInumbersof
handphonesthathavebeenreported
stolen.Thissystemallowsthepublicto
verifyifthehandphonetheyintendto
purchaseisstolenornot.....
More.....
Helplines
Healthline

Tel:18002230313

Parentline
(Parentswithchildcareproblems)
PregnancyCrisisService
(Face-to-facecounselling)
Teensline

Tel:62898811
Tel:63399770
Tel:62214949

HireACar:
Chauffeuredandself-drivecarsareavailable.

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SintatTel:62952211
HertzTel:67344646
AvisTel:67371668
PresidentialPacificLimousineTel:63399288
BudgetRent-A-CarTel:64729339
HireAMinibus:LionTouristTel:67339897
Hotspots
-WirelessBroadbandHotspots
InformationTechnology(IT)
-InfocommDevelopmentAuthorityOfSingapore
71ScienceParkDriveSingapore118253
Tel:(65)67782211Fax:(65)67789641
Website:ida.gov.sg
Lost&Found

Publictransportoperatorstohandlelost
&foundproperties
"Witheffectfrom1January2007,the
publicbusandtaxicompanies,namely,
SBSTransitLtd,SMRTBusesLtd,
ComfortTransportationPteLtd,YellowTopCabPteLtd,CityCabPteLtd,
SMRTTaxisPteLtd,Trans-Cab
ServicesPteLtd,SmartAutomobilePte
LtdandPremierTaxisPteLtd,will
handleallpropertiesfoundintheir
vehiclesandhandleallreportsonlost
andfoundpropertiesmadebytheir
customersanddrivers..."
More.....
LuggageRepair
Maids
-Maidswithemploymentproblemsshouldcomplainto:
MinistryofManpower'sForeignWorkersUnitatTel:(65)63171298
MapsforTourists
Togetfreecopiesofmaps&brochureson
Singapore,includingSingaporeOfficialGuide,
pleaseclickHERE.
Mosquitoes,rats,cockroachesetc.

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-NationalEnvironmentAgency(NEA)Tel:18002255632
News-Reportbreakingnews
-MediaCorpTel:(65)68222268
NotariesPublic-List
PhoneBook-Online

PhoneNos.CallSearchTel:67777777(toenquirephonenumbers)
PublicHolidays
RealEstateComplaints
InstituteofEstateAgents(IEA)
Address:568GangesAvenue#02-100Singapore160568
Tel:63231770
Fax:63231779
Email:secretariat@iea.org.sg
Website:iea.org.sg
RenovationComplaints

RenovationandDecorationAdvisoryCentre(RADAC)
Address:2JurongEastStreet21,#03-156/57IMMBuilding,
Singapore609601
Tel:65659929
Fax:65653271
Website.radac.org.sg
SAFETYMarkonhouseholdproducts
-Record15,000householdproductsregisteredwithSAFETYmark
SamaritansofSingapore(SOS):Tel:18002214444(24-hrcounselling)
SchoolHolidays
SchoolTerms
SeniorCitizens
SeniorsHelpline18005555555
Settling-InAssistance:
Forforeignerswhointendtowork,studyandliveinSingapore
Tel:18003238402
ShoppingComplaints
Thosewhoencounterunsatisfactoryretailerexperiencesmaycontact:

Fortourists:
1.SingaporeTourismBoard(STB)

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Address:1OrchardSpringLane,Singapore247729
Tel:67366622
Website.stb.com.sg
2.RetailPromotionCentrePrivateLimited(RPC)
Address:Blk528AngMoKioAve10#02-2387Singapore560528
Tel:64586377
Foranyonewhowantstoseekredress:
SmallClaimsTribunal
ApolloCentre#05-00No.2HavelockRoadSingapore
Tel:(65)65356922Fax:(65)64355994
Tel:(65)64355937(teleresponse)
-TheSmallClaimsTribunals:Howtofileaclaim
AlsoforConsumerComplaints
ConsumerAssociationofSingapore(CASE)
Address:UluPandanCommunityBuilding#05-01,170GhimMoh
RoadSingapore279621
Tel:64631811
Fax:64679055
Website:case.org.sg
SingaporeCivilDefenceForce
FireEngine/Ambulance995
Non-EmergencyAmbulance1777
GeneralEnquiries62800000
HomeTeamNationalServiceeServicesCentre18002255367
FireHazards/Enforcement18007344308
CDEmergencyInformation18002865555
SingaporeTourismBoard

STBTouristInformationCentreisnowsituatedatourcorporateoffice:

TourismCourt
1OrchardSpringLane
Singapore247729
Touristline:1800-736-2000(toll-freeinSingaporeonly)-24hourhotline
Openinghours:8.30amto5.00pm(MondaytoFriday)
8.30amto1.00pm(Saturday)

Threeothervisitorcentresprovidetouristinformation,aswellas
ticketbookingstoevents,attractionsandlocaltours.Detailsareasfollows:

SingaporeVisitorsCentre@SuntecCity
3TemasekBoulevard
#01-35/37/39/41SuntecCityMall
Singapore038983
Tel:1800-332-5066(toll-freeinSingaporeonly)
Openinghours:8.00amto6.30pm(daily)

SingaporeVisitorsCentre@LiangCourt
Level1,LiangCourtShoppingCentre
177RiverValleyRoad
Singapore179030
Tel:6336-2888
Openinghours:10.30amto9.30pm(daily)

SingaporeVisitorsCentre@H20Zone
160OrchardRoad

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OrchardPoint@H20Zone
Singapore238842
Tel:1800-738-8169(toll-freeinSingaporeonly)
Openinghours:11.00amto8.30pm(daily)

Formoreinformationonevents,festivalsandattractions,pleasevisit
http://www.newasia-singapore.com.
SocialServiceAssistance
FamilyServiceCentresHelplineTel:18008380100
Societies-Registration
-Automaticregistrationofsocietiesfrom1Sep2004
SocietyforPreventionofCrueltytoAnimals(SPCA):
Tel:62875355
Spam
Website:www.antispam.org.sg
Stings&Bites
-managementofbites&stingsfromseacreatures,includingstonefish,catfish,
jellyfishandstingrays
CALLtheDrug&PoisonInformationCentre(DPIC)
Tel:64239119(24-hourhotline)
Forfirst-aidtipsandmoreinformation,visitdpic.sgh.com.sg
Strayanimals
Agri-foodandVeterinaryAuthorityTel:18004761600
TaxiService:ComfortCablinkTel:65521111
TheCabTel:65522828
CiticabTel:65522222
TIBSTaxisTel:65558888
TaxiService:Lost&FoundTel:65535351
TimeAnnouncement:1711
TradeEnquiries:Tel:64434449/64434450
TrafficFines
-Searchtrafficoffences-bydriver
-Searchtrafficoffences-bylocal-registeredvehicle
-Searchtrafficoffences-byforeign-registeredvehicle
-SearchMalaysianTrafficFines-check&payfines

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Travel-AgencyComplaints
NationalAssociationofTravelAgents(NATAS)
Address:133NewBridgeRoad,#10-03ChinatownPoint,
Singapore059413
Tel:65340187or65340947
Fax:65344726or65357187
Website:natas.com.sg
Trees,grass,etc.
-NationalParksBoard(NPB)Tel:18004717300(officehoursonly)
WaterTides
-WaterTides
Websites
-SingaporeWebsites
WirelessHotspots
-WirelessBroadbandHotspots
-ThreeyearsoffreeWi-FiforSingaporefrom1Dec2006

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