GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
STUDENTS’ SKILLS AND COMPETENCE IN LABORATORY
OPEARATIONS
An Undergraduate Thesis
Presented to
the Faculty of the College of Business and Management
Guimaras State University
McLain, Buenavista, Guimaras
In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Hospitality Management
by:
Shamie [Link]
Cheka T. Estañol
Warlene May F. Galotera
Ma Faith B. Gambalan
October 2024
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Chapter 1
INTRODUCTION
Background of the Study
Hospitality industry is vulnerable due to the close
contact with guests and the array of workplace processes. It
is a broad category of fields within the service industry
that includes lodging, food and beverage service, event
planning, theme parks, travel agency, tourism, hotels,
restaurants and bars. This industry requires a competent and
skillful individuals or professionals to carry out a given
task inside and outside of the industry.
Skills and competence are essential and essential in
today’s workforce, as it needs employees who are qualified
and professional and have the character and mindset to meet
the demands and challenges of a rapidly changing economy and
society (Fleming, 2018).
Bachelor of Science in Hospitality Management (BSHM) is
a degree program that delivers education to people who are
interested to build a career in the leisure industry
involving the planning, development, implementation and
control of culinary and accommodation/billeting operations
(LPU Davao, 2019). This program professionally trains and
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
equip students with competencies that are needed to execute
tasks on food production and accommodation operations and
food – beverage service operations. The program prepares the
students to become highly competent hospitality management
practitioners serving their constituents and those in allied
professions while demonstrating high ethical and moral
standards and the utmost in technical competence. The
program include laboratory or practical training experiences
that may enhance students understanding and skills towards
their task and responsibilities. In laboratory experiences,
students may learn to use tools, equipment and facilities.
In today’s case, graduates of hospitality management
who are seeking entry-level jobs in the industry face the
dilemma of keeping abreast and aligning their skills with
the needs, requirements and expectations of the industry.
Skills and competence are primary concern for job seekers
and employees nowadays. According to the Philippine Chamber
of Commerce and Industry’s Human Resources Development
Foundation Inc. (PCCI HRDF), employers are also hesitant to
recruit new graduates because they lack the necessary skills
and training (Fleming, 2016).
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Thus, the researchers are interested to conduct this
study to assess the level of skills and competence of the
BSHM students of Guimaras State University in practical
trainings and laboratory operations, also to find out the
weak competencies to be addressed and developed. Hence, this
study was undertaken.
Statement of the Problem
This study was conducted to determine the Bachelor of
Science in Hospitality Management student’s skills and
competence in laboratory operations in the Guimaras State
University for the Academic Year 2023-2024.
Specifically, it sought to answer the following
questions:
1. What are the student’s skills in laboratory
operations when they are taken as a whole and when
classified according to age, sex, year level, and monthly
family income?
2. What is the level of students’ competence in
laboratory operations when they are taken as a whole and
when classified as to age, sex, year level, and monthly
family income?
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
3. Are there significant differences in the students’
skills in laboratory operations when they are classified as
to age, sex, year level, and monthly family income?
4. Are there significant differences in the students’
competence in laboratory operations when they are classified
as to age, sex, year level, and monthly family income?
5. Is there a significant relationship between
students’ skills and competence in laboratory operations?
Null Hypotheses
Based on the aforementioned problems the researcher
advanced the null hypothesis that:
1. There are no significant differences in the Bachelor
of Science in Hospitality Management student’s skills in
laboratory operations when classified as to age, sex, year
level, and monthly family income?
2. There are no significant differences in the level of
Bachelor of Science in Hospitality Management student’s
competence in laboratory operations when classified as to
age, sex, year level, and monthly family income?
3. There is no significant relationship between
Bachelor of Science in Hospitality Management student skills
and competence in laboratory operations?
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Theoretical Framework
This study was anchored on the experiential learning
theory by Kolb (1984), emphasizes that learning is a
continuous cycle involving concrete experience, reflective
observation, abstract conceptualization, and active
experimentation. Furthermore, explain how students acquire
skills and competence through hands-on practical training in
laboratories and how students observe and learn from role
models, such as instructors or peers, in laboratory
settings. It highlights the role of observational learning
and self-regulation in skills development. In information
security education, learning experiences that involve hands-
on experimentation are extremely important.
David Kolb's Experiential Learning Theory is a well-
known theoretical framework that can be applied to your
research on "Students' Skills and Competence in Practical
Trainings and Laboratory Operations." Kolb's theory is based
on the concept of experiential learning and consists of four
stages, often represented in a cycle: Concrete Experience
(CE): This stage involves experiencing a specific event or
activity, like practical training or laboratory work.
Reflective Observation (RO): After the experience, students
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
reflect on what they've learned and observed during the
practical training or laboratory operation. Abstract
Conceptualization (AC): In this stage, students create
theories, models, or concepts based on their reflections,
relating the experience to existing knowledge. Active
Experimentation (AE): Finally, students test their new ideas
or concepts in practical situations, which could be another
round of practical training or laboratory operations.
Conceptual framework
This study aimed to determine the skills and competence
in laboratory operations of Bachelor of Science in
Hospitality Management (BSHM) Students.
The researcher conceptualized the interrelationship
among the variables such as age, sex, year- level and
monthly family income.
As to age, it was perceived that older students have
greater experience, dedication, and commitment when it comes
to practical trainings and laboratory operations.
As to sex, it perceived that male respondents perform
better and have good performance in practical trainings and
laboratory operations compared to male.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
As to year level, it perceived that higher year
respondents have greater learning acquired experience in
laboratory and training than the lower year students.
As to monthly family income, it perceived that the
students with high monthly family income gained more
experiences.
The researchers assume that the positive relationship
between student’s skills and competence in practical
trainings and laboratory operations, it means that if the
students are skillful they are also competence in practical
trainings and laboratory operations.
Research Paradigm
Independent Variables Dependent Variables
Profile of the
respondents
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Skills in Laboratory
Operations
Competence in
Laboratory Operations
Figure 1. Diagram illustrating the relationship between the
independent and dependent variables.
Significance of the Study
The result of this study will be beneficial to the
following:
University President. The result of this study may
provide guidance to our university president with the end
view of coming up with evidence-based recommendations to be
undertaken to meet the required skills and competence in the
course and eventually, improve the program of studies.
Faculty. The findings of the study will lead the
teachers to create activities and intensive trainings to
meet the skills and competence intended to their field of
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
specialization and subsequently assisting in its long-term
sustainability.
Students. The result of this study will serve as guide
to the students enrolled in the course to strengthen their
effort in meeting the competency skills intended for the, in
their field of work.
Researchers. The result of this study is beneficial to
the researchers to gain information on the status of skills
and competence of the students as this will serve as guide
in improving the competency skills of the students and so
they will be more skillful in doing their job
responsibilities in industries.
Future researchers. The findings and results of this
study can be used as a good source of information for the
future researchers. This study can serve as a basis for
their future research. They can also gather data from this
study.
Definition of terms
This study utilized terms that needs to be defined for
clarity and understanding.
Students’ Competence. Competencies are a set of skills
that are needed to carry out a particular role. Competency
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
levels were designed to enable teachers to determine the
competency levels attained by students (Ministere Education,
2022).
As used in this study, this term refers to the level of
competence of Bachelor of Science in Hospitality Management
students in practical trainings and laboratory operations.
Students’ Skills. The ability to use one’s knowledge
effectively and readily in execution or performance
(Merriam-Webster Dictionary, 2023).
As used in the study, this term refers to the level of
skills of Bachelor of Science in Hospitality Management students
in practical trainings and laboratory activities.
Scope and Limitation of the Study
This study was conducted to determine the students’
skills and competence in laboratory operations of Guimaras
State University for the academic year 2023-2024. This study
considered the independent variables such as age, sex, year-
level and monthly family income while the dependent
variables focused on the student’s skills and competence in
practical training and laboratory operations. The
descriptive research design was utilized to describe the
BSHM student’s skills and level of competence. The students
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
of BSHM officially enrolled for the academic year 2023-2024
was considered as the respondents of the study. The
statistical tools used in this study were frequency count,
percentage and mean scores for descriptive analysis. For
inferential statistics, the researcher used the Mann-Whitney
U-test and Kruskall Wallis H-test, Chi-square, and
spearman’s rho. All the statistical computations was
computer-processed using statistical package for Social
Science (SPSS) software, set at .05 level of significance.
The results of this study will be utilized by the researcher
for student’s skills and level of competence in practical
trainings and laboratory operations.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Chapter 2
REVIEW OF RELATED LITERATURE AND STUDIES
This chapter presents the literature and studies
that have connections on the present investigation. This
chapter is divided into four parts, namely: (1)
Conceptual Literature, (2) Foreign Related Studies, (3)
Local Related Studies, and (4) Relevance of Related
Literature and studies.
Conceptual Literature
On Students Skills
A skill was defined as an ability, coming from
one’s knowledge, practice, aptitude, and etc. to do
something well or the learned capacity to carry out pre-
determined results. So, a skill is something learned in
order to be able to carry out one or more job functions.
Many employers are hesitant to acquire fresh
graduates wherein hospitality management graduates are
more remarkable if they have the necessary skills and
knowledge the industry demands in today’s workforce. The
talent needs by the industry makes this study on
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
employability skills relevant leading towards
identification of best practices and gaps in relation to
graduate career preparation to match demands and
expectations creating pressures on the educational
institutions. This study specifically determined the
profile of the students and human resource practitioner
as well as the employability skills in terms of
emotional intelligence, teamwork, stress and time
management, problem solving, strategy innovation and
communication skills necessary in the hospitality
industry (Mesa, 2023).
Skills is the result of efforts of students and
academic sector to gain specific skills such as soft,
hard, technical and transferable (Pologies,2022).
Studies on employability skills of the hospitality
students presented that identification of the
hospitality management students’ generic skills are
vital as it predicts their propensity to succeed in
their profession (Gevvan and Tan, 2021) where in this
set of expertise is directed to communication,
analytical, leadership and interpersonal skills.
The rise of globalized tourism and leisure
activities has increased the attention paid to
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
developing hospitality human resources, and stimulated
demand for hospitality and tourism education. Given a
fast-changing business environment, hospitality and
tourism education institutes are undergoing reforms in
response to changes in demand for hospitality skills and
competencies critical to the success of the
organization.
This study examines hospitality management
students’ expectations and acquisition of knowledge and
skills through the use of a Virtual Field Trip (VFT)
platform. In total 135 students in Australia responded
to pre- and post- open-ended questionnaires. The pre-
questionnaire sought students’ expectations of knowledge
and skill acquisition, whereas the post-questionnaire
sought their perceptions of actual acquisition of
knowledge and skill after engagement with the VFT. The
empirical material was thematically analyzed using the
textual analysis program Leximancer, facilitating an
iterative process moving between codes and participants’
responses. Concept maps were generated thus visualizing
thematic relationships. Findings reveal VFT provides a
technology-enhanced solution to practice-based knowledge
and employability skill acquisition that is successful
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
in supporting assessment tasks and enhancing learning
outcomes. Students also reported improvements in their
knowledge about the functioning of hotels and an
increase in their abilities to operationalize food and
beverage systems after using the VFT. Hence, VFT can be
an effective technological learning tool for the
acquisition of knowledge and skills in hospitality and
other fields. (Anoop Patiar, Sandie Kensbock, Pierre
Benckendorff, R Robinson, S Richardson, Y Wang, A Lee,
2021).
On Students’ Competence
Sometimes, people are confused about the
differences between a competency and a learning
objective. In short, learning objective can be defined
as what the teachers want from the learners to know and
competency can be defined as how the teachers can be
certain they know it. Competencies refer to skills or
knowledge that leads to superior performance. They are
measurable skills, abilities and personality traits that
identify successful employees against defined roles
within an organization.
Given that hospitality students are the main
prospective labor source in the industry, employees,
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
academicians, and practitioners agree that improving
competences is central to the education, training, and
development of hospitality employees (Gibbs & Slevitch,
2018).
Competency is the ability to perform a task which
covers aspects of knowledge, skills and attitude which
can be derived from experiences and process of learning
(Kamin, Ysuri Bin, 2017).
Competence is a pressing need for students in the
21st century. Digital competence is a pressing need for
students in the 21st century. The present study is a
systematic review of the literature on university
students’ digital abilities. The methodology consisted
of selecting documents (n=126) from three different
databases (Scopus, Web of Science and ERIC) via peer
review. The documents were selected for inclusion
following predefined criteria and then analyzed using a
qualitative analysis software ([Link]). Digital
competence is made up of several elements (information
skills, content creation, communication, ethical skills,
problem solving, technical skills/use and strategic
skills). We identified that the most frequently-used
terms in the literature are digital literacy and digital
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
competence. However, the terminology used varies among
authors. We also found that most authors do not believe
that young people actually have the digital abilities
that they are assumed to have. In other words, students
do not have a high level of digital competence.
Educational institutions therefore need to help them to
develop this competence, which is so necessary in the
context of 21st century education(Anna Sánchez-Caballé,
Mercè Gisbert Cervera, Francesc M Esteve-Mon, 2020).
Related Studies
Foreign Studies
Mallilin (2019), conducted a study on competency
skills and performance level of faculties in the higher
education institution (HEI). One of the measures on the
performance of the faculties is their competency levels
and skills. This is true with their profession since
teacher is the noblest among all professions. Teacher or
lecturer involves challenges on their technical teaching
as innovators to the young minds. The study examines the
profile of the respondents and their competency skills
and performance level of the faculty in the higher
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
education institutions (HEI) in terms of communication,
planning and administration, teamwork, strategic action,
and self-management. The study employs quantitative
descriptive approach and method of research because this
approach collects the data that attempts in a
quantifiable approach and information for statistical
analysis of the competency skills and performance level
of the faculties in the Higher Education Institution
(HEI). Purposive sampling is utilized in the study
because this kind of sampling is subjective, selective
and judgmental in choosing the number of respondents
needed in the study. It is a non-probability method used
in choosing the population of the study. The subjects of
the study are the different faculties in the Higher
Education Institution (HEI). They are lecturers, module
coordinators and program leaders. This is conducted for
the period 2019-2020. The study comprised of thirty (30)
respondents only results shows that there is no
significant relationship between the profile of the
respondents and their competency skills and performance
level keywords: competency skills, performance level,
faculties in Higher Education Institution (HEI),
Communication Competency, Planning and Administrative
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Competency, Teamwork Competency, Strategic Action
Competency, Self- Management Competency.
Roshita Abdul Razak, Nurhazani Mohd Shariff, Noor
Azimin Zainol, Jasmine Zea Rashid Radha, Rozila Ahmad,
2018) conducted a study to investigate competencies for
hospitality students’ perspective. Competencies are
perceived as essential for student’s future career.
Educational providers need to consider industry
requirements when planning related educational program.
Thus, a continuous effort must be carried out to
identify relevant competencies from the hospitality
management student’s perspective. The research was
carried out using questionnaires that were administered
to thirty students from year three and year four of
bachelor hospitality programme in University Utara
Malaysia.
Albrahim (2020), conducted a study on online
teaching skills and competencies. This study shed light
on the skills and competence required for teaching
online courses in higher education. The study started
with an overview of the issues related to online
learning and teaching. Reviewing and analyzing
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
literature in this topic were performed to confine
skills and competencies that instructors need to
effectively teach in online environments. These skills
and competencies are classified into six categories: (a)
pedagogical skills, (b) content skills, (c) design
skills, (d) technological skills, (e) management and
institutional skills, and (f) social and communication
skills.
Quinn and Hollywood (2019), conducted a study on
Faculty and student perceptions of the importance of
management skills in the hospitality industry. The
purpose of this study was to gain an understanding of
faculty and student perceptions of the importance of
resource, interpersonal, information, systems, and
technology management competencies in the hospitality
industry Background The increasing complexity and
technological dependency of the diverse hospitality and
tourism sector raises the skill requirements needed, and
expected, of new hires making education and competency
development a strategic priority. Identifying the skills
needed for hospitality graduates to succeed in a sector
that is continuously being impacted by digitalization
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
and globalization must be a continual process predicated
on the desire to meet ever-changing industry needs. This
study seeks to update and further explore an
investigation started a decade ago that examined the
skills and competencies valued by hiring managers in the
hospitality industry. Methodology The Secretary’s
Commission on Achieving Necessary Skills (SCANS),
comprised of representatives from business, labor,
education, and government, developed the framework, of
workplace competencies and foundation skills used in
this study. This research used a survey methodology for
data collection and descriptive and inferential
statistical methods during the analyses. The data for
this study were collected from faculty, staff,
hospitality industry stakeholders, and students of a
Department of Hospitality & Tourism Management located
at a small eastern Historically Black University (HBU).
An electronic survey was sent to169 respondents and a
total of 100 completed surveys were received for an
overall return rate of 59%. Contribution this study
provides research on a population (first-generation
minority college students) that is expanding in numbers
in higher education and that the literature, reports as
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
being under-prepared for academic success. This paper is
timely and relevant and can be used to inform
hospitality educators so that they can best meet the
needs of their students and the companies looking to
hire skilled graduates. Findings The findings of this
study indicate there is inconsistent agreement among
academicians and students regarding the importance of
SCANS-specific competencies in hospitality graduates. At
the same time, there is no argument that industry skills
will be critical in the future of hospitality graduates.
Overwhelmingly, participating students and faculty found
all of the SCANS competencies important with the highest
ranked competencies being interpersonal skills, which,
given the importance of teamwork, customer service
skills, leadership, and working with cultural diversity
in the hospitality industry, was expected. Additionally,
participating students indicated their strong agreement
that internships are effective at building professional
skills. Finally, the hospitality students included in
this study who were enrolled in a skill-based curriculum
were confident that their program is preparing them with
the necessary skills and competencies that they will
need for their future careers. Recommendations for
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Practitioners Higher education hospitality programs
should be exploring the skills valued by industry,
teaching faculty, and the students to see if they are
being satisfied. Recommendation for Researchers this
research should be expanded to additional institutions
across the United States as well as abroad. This
particular research protocol is easily replicated and
can be duplicated at both minority and majority serving
institutions enabling greater comparisons across groups.
Impact on Society several reports identify gaps in the
21st century skills required for the workplace and the
effectiveness of higher education in preparing graduates
for the workforce. This study helps to propel this
discussion forward with relevant findings and a research
methodology that is easily replicable. Future research
follow-up study of employers is currently being
conducted.
Dionzon and Abarquez, (2020), conducted a study on
the competence among Hotel and Restaurant Management
Students. This study was focused on how well the
students perform the required competency assessment in
food and beverage services, housekeeping, and in front
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
office to determine their competency level. This aims to
determine the level of competencies among hotel and
restaurant management students of Saint Michael College
of Caraga. The descriptive method of research was used
in this study. This study was conducted at Saint Michael
College of Caraga, Nasipit, Agusan Del Norte. The
results showed that the level of competencies among
hotel and restaurant management students under the
college of Tourism, Hospitality and Business
Administration Management Department of Saint Michael
College of Caraga is below the standards. It is
concluded as a low level of competence. Therefore, the
researchers suggested that the school shall provide an
intervention program that will help improve the level of
student’s competency and make the globally competitive.
Local Studies
Tanaleon (2019), conducted a study on the
Competence of Bachelor of Science in Information
Technology (BSIT) Students in Computer Systems
Servicing, ISAT U La Paz, Barotac Nuevo and Dumangas
Campus, Iloilo, Philippines, aimed to determine the
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
level of competency of BSIT students. The descriptive
research design was used in this study. The respondents
of this study were the BSIT Students of ISAT University.
A total of 329 BSIT students were made as the
respondents of this study. There was a high level of
competency of BSIT students of ISAT University, Iloilo,
Philippines. Result of the study revealed that there was
a high level of competency of BSIT students when
classified according to age, sex, year level, campus,
monthly family income and availability of gadgets.
Moreover, there was no significant difference in the
level of competency of BSIT students when classified to
age, sex, year level, campus, monthly family income and
availability of gadgets.
Dorilag (2019), conducted a study on the competency
of Automotive Technology Faculty and Students: Basis for
Institutional Competency Assessment Program, Buenavista,
Guimaras, Philippines, aimed to determine the level of
competency of Automotive Faculty and Students. The
descriptive research design was used in this study. The
respondents of this study were the automotive faculty
and students of Guimaras Stata University. A total of 5
faculty and 72 BIT students were made as respondents of
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
this study. There was a very high level of competency of
automotive technology faculty of Guimaras State
University. Result of the study revealed that there was
a very high level of competency of automotive technology
faculty when classified according to age, educational
attainment, length of service and trainings attended. It
was also shown that there was a high level of competency
of automotive technology students. In addition, there
was a high level of competency of students when
classified according to age, job experience and monthly
family income. Moreover, there was no significant
difference in the level of competency of automotive
technology faculty when classified according to age,
educational attainment, and family income.
Relevance of Related Literature and Studies
The above-mentioned review of related literature
and studies intend to give validation to the
investigation on the Competency Skills Assessment. The
findings of the cited literature, researchers have
parallelism to the present study in terms of the result
pertaining to the skills acquired by the students may
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
influence as well their competencies in practical
trainings and laboratory operations.
Accordingly, competency skills of the students were
necessary to address the demands of the industries so
that they would become globally competitive skilled
workers. Such thorough study on this topic or related to
it should be meticulously done with substantial
information or references.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Chapter 3
RESEARCH METHODOLOGY
This chapter presents the research design,
respondents of the study, data gathering procedure,
validity and reliability of the instrument and the
statistical tools used.
Research Design
This study utilized the descriptive research design.
This design was appropriate since it involves the collection
of data in order to answer the questions. Likewise, it
involves description, analysis and interpretation of
conditions that presently exist.
Since this study determined the level of skills and
competence of BSHM students for academic year 2023-2024, the
descriptive method we’re used. The researcher considered
this as the appropriate design for this study since this
research design allows the researcher to gather information
about the skills and competence of Bachelor of Science in
Hospitality Management students when it comes in practical
trainings and laboratory operations.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Respondents of the Study
The populations of the study consisted of 514 Bachelor
of Science in Hospitality Management Students for SY 2023-
[Link] the respondents of the study will be the
first year to third year Bachelor of Science in Hospitality
Management students.
Table 1. Distribution of the Respondents
Respondents N n %
1st year 158 40 25%
2nd year 179 45 25%
3rd year 177 45 25%
Data Gathering Instrument
To determine the skills and competence of the
students, the researchers will made a questionnaire
which be validated by the panel of validators and tried
out to non-respondents of the study. The researcher will
plan a particular time for the dissemination of the
survey and questionnaire, preferably during a period
when there is no class. Respondents were given enough
time to respond completely the questionnaire. The sample
size will be calculated using Slovin’s formula.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Part 1 of the questionnaire was about the profile
of the students categorized according to age, sex, year
-level and socio- economic status.
Part 2 focused to the skills of the students. Part
3 focused to the students’ competence in laboratory
operations. The respondents were asked to respond either
yes or no and in a scale 1 to 5 in the statements found
in questionnaire.
Validity of the Instrument
July Validation was used to establish the validity of
the Questionnaire. Validity assures the researcher that the
items measure what it intends to measure. It also determined
the facts about the study, determine what evidence we
believe, how important any evidence and what conclusion to
draw from that evidence that evidence. To validate the
clarify and appropriateness of each question in the
instrument, four (4) panelist were selected to do the
validation using the rating scale by Good and scales. Each
question was analyzed whether item was appropriate,
inappropriate or needed revision. All of the recommendation,
suggestions and corrections of the validator was considered
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
in preparation of the final draft to be used for the
reliability of the questionnaire.
Reliability of the Instrument
Reliability is concerned with consistency or the
degree to which the questions used in a survey elicit
the same kind of information each time they are asked.
Reliability is particularly important when it comes to
tracking and comparing results with past internal
surveys and benchmarks from external sources.
Reliability is an extent to which a questionnaire, test,
observation or any measurement procedure produces the
same results on repeated trials. In short, it is the
stability or consistency of scores over time or across
raters.
Data Gathering Procedure
After the research had secured the instrument, they
will prepare permits duly approved by the CBM Dean to
conduct the study for both first year, second year and
third year BSHM students. The researcher then will
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
personally distribute and conduct an assessment to the
respondents.
Statistical Tools
For the analysis of the data, the following
statistical tools were use:
Frequency Count. This was used to get the number of
the responses of the respondents when categorized
according to different variables.
Percentage. This will be used to determine the rate
index of the given variables.
Mean. This will be used to determine the level
skills and competence of the BSHM students.
Rank. This will be used to determine the order of
data points from least to greatest (or vice versa) and
giving each data point an ordinal number.
Chi-Square. This will be used to determine the
level of competence of BSHM students.
Spearman’s rho. When p-value is greater than 0.05
alpha the null hypothesis is not rejected.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Chapter 4
PRESENTATION, INTERPRETATION, AND DATA ANALYSIS
This chapter present the result of the study,
interpretation and data analysis. The finding of the
study was based on the data obtained using research
methods, procedure, interpretation, and analysis of the
data are presented in the stated problems.
Profile of the Respondents
Table 2 shows the respondents in terms of age, sex,
year level, and monthly family income. In terms of age,
the majority of respondents were 18- 25 years old with
128 or 97.7 percent, while 3 or 3.3 percent were 25
years old and above. In terms of sex, the majority
respondents were female with 116 or 88.5 percent and
then male with 15 or 11.5 percent.
In terms Year Level, the majority of respondents
were 3rd year with 66 or 50.4 percent. It was followed
by the respondents of 2nd year with 40 or 30.5 percent.
And lastly the respondents of 1st year with 25 or 19.1
percent.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
In terms of Monthly Income, the majority of the
respondents are 5,000 to 10,000 with 59 or 45 percent,
it was followed by the respondents of 5,000 below with
37 or 28.2 percent, lastly the respondents of 10,000
above with 35 or 26.7 percent.
Majority of respondents were 18-25 years old,
female, 3rd year with monthly family income of 5,000 to
10,00
Table 2. Profile of the Respondents in terms of age,
sex, year level, and monthly family income.
Variable Frequency Percentage
Age
18- 25 years old 128 97.7
25 years old above 3 2.3
Sex
Female 15 11.5
Male 116 88.5
Year Level
1st year 25 19.1
2nd year 40 30.5
3rd year 66 50.4
Monthly Family Income
5,000 - 10,000 37 28.2
5,000 below 59 45
10,000 above 35 26.7
TOTAL 131 100
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Student’s skills in laboratory operations when taken as
a whole
To find out the Students’ Skills in Laboratory
Operations when taken as a whole, the researcher used
the frequency and percentage.
As shown in table 3, results revealed that the
highest skills in laboratory operations as claimed by
the students were “skills about basic laboratory safety
procedure” Rank 1 with the frequency of 107 or 81.7
percent followed by “Managing time when balancing
academic and laboratory operations” with the frequency
of 100 or 76.3 percent then, “Possess good organization
skills in managing laboratory materials and facilities”
with the frequency of 90 or 68.7 percent.
On the other hand, the students claimed that the
least skills in laboratory operations were “Working
under pressure” with the frequency of 59 or 45.0
percent, followed by “Having good problem-solving
skills” with the frequency of 60 or 45.8 percent and
“Possessing strong leadership skills ” with the
frequency of 61 or 46.6 percent.
The result shows that the students proficiency in
basic laboratory safety procedures, time management, and
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
organizational skills indicate that these areas are well
addressed within the curriculum.
The findings also suggest that students have less
confidence in skills like working under pressure,
problem-solving, and leadership.
The result of this study are consistent with the
findings of Smith & Jones (2015), who found that
students with a clear understanding of laboratory safety
protocols were more likely to succeed in laboratory
courses due to increased confidence and preparedness.
Similarly, this result is consistent with the
findings of Brown et al. (2017), who found that
effective time management allows students to juggle
multiple responsibilities, a critical skill for both
academic success and future career readiness.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Table 3. Students’ Skills in Laboratory Operations when
taken as a whole
Items F %
Having skills about basic laboratory safety
107 81.7
procedure
Proficient in using laboratory tools and
81 61.8
equipment
Being able to effectively communicate ideas
81 61.8
in laboratory operations
Effectively follow laboratory steps and
86 65.6
procedures
Working under pressure 59 45.0
Possess good organization skills in managing
90 68.7
laboratory materials and facilities
Managing time when balancing academic and
100 76.3
laboratory operations
Resilient in handling setbacks and
82 62.6
challenges in laboratory operations
Having good problem-solving skills 60 45.8
Possessing strong leadership skills 61 46.6
Student’s skills in laboratory Operations when they are
classified according to age
Table 4 shows the students skills when classified
according to age. As to age, 18-25 years old that have
skills about basic laboratory safety procedure with a
frequency of (105 or 82.0%). And they were proficient in
using laboratory tools and equipment and able to
effectively communicate their ideas in laboratory
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
operations with a frequency of (78 or 60.9%). It was
followed by ages 25 years old above, they are proficient
in using laboratory tools and equipment, able to
effectively communicate their ideas in laboratory
operations, they possess good organization skills in
managing laboratory materials and facilities, can manage
their time when balancing academic and laboratory
operations, they were resilient in handling setbacks and
challenges in laboratory operations, they have good
problem-solving skills and lastly they possess strong
leadership skills with frequency of (3 or 100.0%).
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Table 4. Students’ Skills in Laboratory Operations when
classified according to age
18- 25 years 25 years old
Items old above
f % f %
Having skills about basic laboratory safety
procedure 105 82.0 2 66.7
Proficient in using laboratory tools and
equipment 78 60.9 3 100.0
Being able to effectively communicate ideas in
laboratory operations 78 60.9 3 100.0
Effectively follow laboratory steps and
procedures 84 65.6 2 66.7
Working under pressure 59 46.1 0 0.0
Possess good organization skills in managing
laboratory materials and facilities 87 68.0 3 100.0
Managing time when balancing academic and
laboratory operations 97 75.8 3 100.0
Resilient in handling setbacks and challenges in
laboratory operations 79 61.7 3 100.0
Having good problem-solving skills 57 44.5 3 100.0
Possessing strong leadership skills 58 45.3 3 100.0
Student’s skills in laboratory operations when they are
classified according to Sex
Table 5 shows the students skills when classified
according to their sex. As to sex, most of the respondents
were female. That have skills about basic laboratory safety
procedure with a frequency of (95 or 81.9%), it was followed
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
by student’s that Can manage their time when balancing
academic and laboratory operations with a frequency of 85 or
73.3 percent. Lastly, student’s that possess good
organization skills in managing laboratory materials and
facilities and students who can effectively follow
laboratory steps and procedures with a frequency of 75 or
64.7 percent. While in male, student’s possess good
organization skills in managing laboratory materials and
facilities and can manage their time when balancing academic
and laboratory operations with a frequency of (15 0r
100.0%), and followed by students that have good problem-
solving skills with a frequency of 13 or 86.7 percent.
Lastly, students that have skills about basic laboratory
safety procedure with a frequency of 12 or 80.0%.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Table 5. Students’ Skills in Laboratory Operations when
classified according to sex
Female Male
Items f % f %
Having skills about basic laboratory safety
12 80 95 81.9
procedure
Proficient in using laboratory tools and
11 73.3 70 60.3
equipment
Being able to effectively communicate ideas
10 66.7 71 61.2
in laboratory operations
Effectively follow laboratory steps and
11 73.3 75 64.7
procedures
Working under pressure 10 66.7 49 42.2
Possess good organization skills in managing
15 100 75 64.7
laboratory materials and facilities
Managing time when balancing academic and
15 100 85 73.3
laboratory operations
Resilient in handling setbacks and challenges
11 73.3 71 61.2
in laboratory operations
Having good problem-solving skills 13 86.7 47 40.5
Possessing strong leadership skills 8 53.3 53 45.7
Student’s skills in laboratory operations when they are
classified according to year level
Table 6 shows the students skills when classified
according to their Year Level. As to Year level, most of the
respondents were 3rd year students, that have skills about
basic laboratory safety procedure with a frequency of 60 or
90.9 percent. Then followed by 2nd year students, that have
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
skills about basic laboratory safety procedure with a
frequency of 33 or 82.5 percent, and lastly 1st year
students, that were proficient in using laboratory tools and
equipment and they are able to effectively communicate ideas
in laboratory operations with a frequency of 21 or 84.0
percent. When it comes to 2nd year students, that have
skills about basic laboratory safety procedure with a
frequency of 33 or 82.5 percent. Followed by, students that
can effectively follow laboratory steps and procedures with
a frequency of 30 or 75.0 percent. And lastly, students that
can manage their time when balancing academic and laboratory
operations with a frequency of 28 or 70.0 percent. And for
the 1st year the majority of the students they were
proficient in using laboratory tools and equipment and able
to effectively communicate their ideas in laboratory
operations with a frequency of 21 or 84.0 percent. And
followed by, students that possess good organization skills
in managing laboratory materials and facilities, and can
manage their time when balancing academic and laboratory
operations with a frequency of 20 or 80.0 percent. And
lastly, students that can work under pressure with a
frequency of 18 or 72.0 percent.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Table 6. Students’ Skills in Laboratory Operations when
classified according to year level
Items 3rd Year
1st Year 2nd Year
f % f % f %
Having skills about basic laboratory
14 56.0 33 82.5 60 90.9
safety procedure
Proficient in using laboratory tools
21 84.0 19 47.5 41 62.1
and equipment
Being able to effectively communicate
21 84.0 25 62.5 35 53.0
ideas in laboratory operations
Effectively follow laboratory steps
9 36.0 30 75.0 47 71.2
and procedures
Working under pressure 18 72.0 8 20.0 33 50.0
Possess good organization skills in
managing laboratory materials and 20 80.0 23 57.5 47 71.2
facilities
Managing time when balancing academic
20 80.0 28 70.0 52 78.8
and laboratory operations
Resilient in handling setbacks and
17 68.0 25 62.5 40 60.6
challenges in laboratory operations
Having good problem-solving skills 15 60.0 20 50.0 25 37.9
Possessing strong leadership skills 16 64.0 25 62.5 20 30.3
Student’s skills in laboratory operations when they are
classified according to monthly family income
Table 7 shows the students skills when classified
according to Monthly Family Income. As to monthly family
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
income, most of the students of 5,000 and below have skills
about basic laboratory safety procedure with a frequency of
(35 or 94.6%). Then followed by, students that have good
problem-solving skills with a frequency of 31 or 83.8%. And
then students were able to effectively communicate their
ideas in laboratory operations, can possess good
organization skills in managing laboratory materials and
facilities, can manage their time when balancing academic
and laboratory operations and resilient in handling setbacks
and challenges in laboratory operations with a frequency of
27 or 73.0%. Then followed by 5,000-10,000 that have
effectively follow laboratory steps and procedures with a
frequency of (45 or 75.0%). And then, students have skills
about basic laboratory safety procedure and can
manage their time when balancing academic and laboratory
operations with a frequency of 43 or 71.7%. And lastly, they
were proficient in using laboratory tools and equipment with
a frequency of 42 70.0%. And for the 10, 000 above the
majority were students that possess good organization skills
in managing laboratory materials and facilities and can
manage their time when balancing academic and laboratory
operations with a frequency of (30 or 85.7%). Then, students
that have skills about basic laboratory safety procedure and
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
were proficient in using laboratory tools and equipment with
a frequency of 29 or 82.9%. And lastly, students can
effectively follow laboratory steps and procedures, can you
work under pressure and were resilient in handling setbacks
and challenges in laboratory operations with a frequency of
20 or 57.1%
Table 7. Students’ Skills in Laboratory Operations when
classified according to monthly family income
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
5,000 - 5,000 10,000
Items 10,000 below above
f % f % f %
Having skills about basic
35 94.6 43 71.7 29 82.9
laboratory safety procedure
Proficient in using laboratory
10 27.0 42 70.0 29 82.9
tools and equipment
Being able to effectively
communicate ideas in laboratory 27 73.0 35 58.3 19 54.3
operations
Effectively follow laboratory
21 56.8 45 75.0 20 57.1
steps and procedures
Working under pressure 29 78.4 10 16.7 20 57.1
Possess good organization skills
in managing laboratory materials 27 73.0 33 55.0 30 85.7
and facilities
Managing time when balancing
27 73.0 43 71.7 30 85.7
academic and laboratory operations
Resilient in handling setbacks and
challenges in laboratory 27 73.0 35 58.3 20 57.1
operations
Having good problem-solving skills 31 83.8 11 18.3 18 51.4
Possessing strong leadership
20 54.1 30 50.0 11 31.4
skills
Student’s competence in laboratory operations when taken as
a whole
Table 8 shows the student’s competence in laboratory
operations when taken as a whole.
When taken as whole, the students aged 18-25 years old
were competent with the mean range score of 4.08. Then, the
students of age 25 years old above were competent with the
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
mean range score of 3.93. Next the students with the sex of
female were competent with the mean range score of 4.00.
Then, the students with the sex of Male were competent with
the mean range score of 4.08. it was followed by the 1st
year students, were competent with the mean range score of
4.08. then, 2nd year students, were competent with the mean
range score of 4.06. then, 3rd year students, were competent
with the mean range score of 4.08. And lastly, the students
with the monthly family income of 5,000 – 10,000 were
competent with the mean range score of 4.01. Then, the
students with the monthly family income of 5,000 below were
competent with the mean range score of 4.08. And last, the
students with the monthly family income of 10,000 above were
competent with the mean range score of 4.13.
The study shows that majority of the students were age
18-25 years old and 25 years old above were competent with
the mean range score 3.41-4.20. Next, both female and male
Students were competent with the mean range score 3.41-4.20.
Then, the 1st year, 2nd year and 3rd year students were
competent with the mean range score 3.41-4.20. And lastly,
the students with the monthly family income of 5,000 –
10,000, 5,000 – 10,000 and 10,000 above were competent with
the mean range score 3.41-4.20.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Table 8. Student’s competence in laboratory operations when
taken as a whole
Variable Mean Interpretation
Age
18- 25 years old 4.08 Competent
25 years old above 3.93 Competent
Sex
Female 4.00 Competent
Male 4.08 Competent
Year Level
1st year 4.08 Competent
2nd year 4.06 Competent
3rd year 4.08 Competent
Monthly Family Income
5,000 - 10,000 4.01 Competent
5,000 below 4.08 Competent
10,000 above 4.13 Competent
Student’s competence in laboratory operations when
classified as a whole
Table 9 shows the student’s competence in laboratory
operations when taken as a whole.
When taken as whole, majority of the students were
proficient in using laboratory tools and equipment with the
mean range score of 4.22, which means they were highly
competent. Then, the students were competent of having
skills about basic laboratory safety procedure with the mean
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
range of 4.18. Next the students were competent that they
were able to effectively communicate their ideas in
laboratory operations with the mean range score of 4.15.
The study shows that, majority of the 1st year, 2nd year
and 3rd year students, both female and male with the age of
18-25 years old and 25 years old, with the monthly family
income of 5,000 – 10,000, 5,000 – 10,000 and 10,000 above
were proficient in using laboratory tools and equipment with
the mean range score of 4.22.
Table 9. Student’s competence in laboratory operations when
taken as a whole
Items Mean Interpretation
Having skills about basic laboratory
4.18 Competent
safety procedure.
Proficient in using laboratory tools and Highly
4.22
equipment. Competent
Able to effectively communicate ideas in
4.15 Competent
laboratory operations.
Can effectively follow laboratory steps
4.11 Competent
and procedures.
Working under pressure. 3.83 Competent
Possessing good organization skills in
managing laboratory materials and 4.09 Competent
facilities.
Managing time when balancing academic and
4.02 Competent
laboratory operations
Resilient in handling setbacks and
4.02 Competent
challenges in laboratory operations.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Having a good problem-solving skills 4.03 Competent
Possessing strong leadership skills. 4.08 Competent
Differences in Student’s Skills in laboratory operations
when they are classified according to age, sex, year
level and monthly family income.
There is no significant differences in the
student’s skills in laboratory operations when they are
classified according to the year level. The x2 value of
4.358 and p-value of 0.113 was greater than the level of
significance set. Therefore, the null hypothesis that
there are no significant difference in the Student’s
Skills in laboratory operations when they are classified
according to year level was not rejected.
Moreover, there are significant differences in the
Student’s Skills in laboratory operations when they are
classified according to age (x2-value = 4.625, p-value =
0.032), sex (x2-value = 12.791, p-value = 0.000), and
Monthly Family Income ((x2-value = 12.225, p-value =
0.002). The p-values of each variable are less than the
level of significance set. Therefore, the null
hypothesis that there are no significant difference in
the Student’s Skills in laboratory operations when they
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
are classified according to age, sex, and monthly family
income are rejected.
Table 10. Differences in Student’s Skills in laboratory
operations when they are classified
according to age, sex, year level and monthly
family income.
Profile x2value p-value Interpretation
Age 4.625 0.032 Significant
Sex 12.791 0.000 Significant
YL 4.358 0.113 Not significant
MFI 12.225 0.002 Significant
Differences in Student’s Competence in laboratory
operations when they are classified according to age,
sex, year level and monthly family income.
Table 11 shows that there is no significant differences
in students' competence in laboratory classes when
categorized by age (U = 130.0, p = 0.337), sex (U = 685.5, p
= 0.179), year level (U = 0.458, p = 0.795), and monthly
family income (U = 4.739, p = 0.094). All p-values (0.337,
0.179, 0.795, and 0.094) are higher than the set level of
significance. Therefore, the null hypothesis—that there is
no significant difference in students' competence in
laboratory operations based on these factors—was not
rejected. This implies that students' competence is
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
statistically consistent across age, sex, year level, and
family income categories, and thus the null hypothesis
remains valid.
Table 11. Differences in Student’s Competence in
laboratory operations when they are
classified according to age, sex, year level
and monthly family income.
Profile Mean U-value p-value Interpretation
Age 18- 25 years old 4.08 130.0 0.337 Not significant
25 years old
above 3.93
Sex Female 4.00 685.5 0.179 Not significant
Male 4.08
1st year 4.08 0.458 0.795 Not significant
Year
Level 2nd year 4.06
3rd year 4.08
Monthly 5,000 - 10,000 4.01 4.739 0.094
Not significant
Family 5,000 and below 4.08
Income
10,000 above 4.13
Relationship of Student’s Skills and Competence in
laboratory operations
There is a significant relationship between
students' skills and their competence in laboratory
operations. This indicates that the null hypothesis,
which proposed no significant relationship between
students' skills and competence, was rejected. In other
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
words, an increase in skills corresponds to an increase
in competence, while a decrease in skills leads to a
decrease in competence.
Table 12. Relationship between Student’s Skills and
Competence in laboratory operations
Variable Mean r- value p-value Interpretation
Skills 6.17 0.258 0.003 Significant
Competence 4.07
Chapter 5
SUMMARY, CONCLUSIONS, AND RECOMMENDATION
This chapter present the summary, findings, conclusions
derive from the result of the study and the recommendations.
SUMMARY
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
This study was conducted to determine the Bachelor of
Science in Hospitality Management student’s skills and
competence in laboratory operations in the Guimaras State
University for the Academic Year 2023-2024.
Specifically, this study will seek answers to the
following questions:
1. What are the student’s skills in laboratory
operations when taken as a whole and when they are
classified according to age, sex, year level, and monthly
family income?
2. What is the level of students’ competence in
laboratory operations when they are taken as a whole and
when classified as to age, sex, year level, and monthly
family income?
3. Are there significant differences in the students’
skills in laboratory operations when they are classified as
to age, sex, year level, and monthly family income?
4. Are there significant differences in the students’
competence in laboratory operations when they are classified
as to age, sex, year level, and monthly family income?
5. Is there a significant relationship between
students’ skills and competence in laboratory operations?
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
Findings
The findings of the study were as follows:
1. The study shows that majority of the students have
skills about basic laboratory safety procedure with the
highest frequency or average of (107 or 81.7%). They have
enough knowledge about the proper safety procedure during
laboratory operations and they were capable of performing
well during laboratory operations. And can maintain their
selves and facilities clean and safe.
2. The study shows that majority of the students were
age 18-25 years old and 25 years old above were competent
with the mean range score 3.41-4.20. Next, both female and
male Students were competent with the mean range score 3.41-
4.20. Then, the 1st year, 2nd year and 3rd year students were
competent with the mean range score 3.41-4.20. And lastly,
the students with the monthly family income of 5,000 –
10,000, 5,000 – 10,000 and 10,000 above were competent with
the mean range score 3.41-4.20.
3. There is no significant differences in the student’s
skills in laboratory operations when they are classified
according to the year level. Moreover, there are significant
differences in the Student’s Skills in laboratory operations
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
when they are classified according to age, sex, and Monthly
Family Income.
4. There was no significant differences in students'
competence in laboratory classes when categorized by age,
sex, year level, and monthly family income. This implies
that students' competence is statistically consistent across
age, sex, year level, and family income categories.
5. There was a significant relationship between
students' skills and their competence in laboratory
operations. It can be concluded that an increase in skills
corresponds to an increase in competence, while a decrease
in skills leads to a decrease in competence.
Conclusion
1. Majority of respondents were 18-25 years old,
female, 3rd year with monthly family income of 5,000 to
10,000.
2. The study shows that the majority of the students
have skills about basic laboratory safety procedures. They
have enough knowledge about the proper safety procedure
during laboratory operations and they were capable of
performing well during laboratory operations. And can
maintain their selves and facilities clean and safe.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
3. The study shows that majority of the students were
age 18-25 years old and 25 years old above were competent
with the mean range score 3.41-4.20. Next, both female and
male Students were competent with the mean range score 3.41-
4.20. Then, the 1st year, 2nd year and 3rd year students were
competent with the mean range score 3.41-4.20. And lastly,
the students with the monthly family income of 5,000 –
10,000, 5,000 – 10,000 and 10,000 above were competent with
the mean range score 3.41-4.20.
4. The study shows that, majority of the 1st year, 2nd
year and 3rd year students, both female and male with the
age of 18-25 years old and 25 years old, with the monthly
family income of 5,000 – 10,000, 5,000 – 10,000 and 10,000
above were proficient in using laboratory tools and
equipment with the mean range score of 4.22.
5. This study shows both age and year level had no
significant difference on students’ skills in laboratory
operations and the hypothesis was not rejected while both
sex and monthly family income has significant difference and
the hypothesis was rejected.
6. This study shows age, sex, year level and monthly
family income had no significant difference on students’
competence in laboratory operations and the hypothesis was
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
not rejected and further means that it is statistically
acceptable.
7. This study shows the student’s skills and competence
in laboratory operations that there is a significant
relationship between the students’ skills and competence in
laboratory class, this means that the hypothesis was
rejected and further means that there is a significant
relationship, if skills increase the competence will also
increase and if the skills decrease the competence will also
decrease.
Recommendations
Based on the findings and conclusions of the study, the
following recommendations are given:
1. The study suggests that basic laboratory skills
including safety procedures, often taught in introductory
courses. This can lead to a decline proficiency and a higher
risk of errors. Therefore, it is crucial to integrate
regular practice of basic laboratory procedures into all
laboratory courses, regardless of the specific subject
matter. This will ensure that students maintain their
knowledge and skills throughout their educations.
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
2. The study suggests competency assessments should be
integrated into the curriculum, not just final evaluation
but as a continuous process of monitoring and improvement.
It is essential to recognize and address individual learning
needs this can involve providing personalized instructions,
additional resources, or alternative learning strategies to
ensure all students achieve a satisfactory level of
understanding and skills development.
3. The study highlights the need for targeted
interventions to address the proficiency gap between genders
and income levels. This could involve developing tailored
training programs that address the specific needs and
learning style of female and male students. Establishing
mentorship programs that pairs students from different
backgrounds to foster peer support and knowledge learning.
4. The study highlights proficiency in basic tools
usage, the focus should shift to developing advanced skills
and problem-solving abilities. This involves implementing
project- based learning activities that requires students to
apply their knowledge of laboratory tools to solve complex
problems fostering critical thinking and creativity.
Providing training on troubleshooting common issue with
GUIMARAS STATE UNIVERSITY
COLLEGE OF BUSINESS AND MANAGEMENT
Salvador Campus
laboratory equipment and performing basic maintenance task
enhancing student’s practical skills and confidence.
5. The study indicates that it is important to ensure
that all students have strong foundations in core laboratory
skills. This involves regular reinforced and assess basic
safety procedures to ensure that all students are
comfortable and competent in working safely in laboratory
environments. Encourage students to develop problem-solving
and critical thinking skills by incorporating activities
that challenge them to apply the knowledge in real world
scenario.
REFERENCES
Smith, A., & Jones, R. (2015). Laboratory Safety Awareness
in Higher Education: Implications for Science
Education. Journal of Science Education, 22(3), 152-
169.
Brown, P., Davis, L., & White, J. (2017). Time Management
Strategies Among College Students in STEM Fields.
College Student Journal, 51(4), 477-489.