INTRODUCTION See eee nn ee ue andere differentiation. But, most companies today focus on superior quality and/or time which form the core of thai business strategy. Attaining near perfect product quality is seen a8 a principle means of capturing market ere PNlotrer- Tog MOMMA Me Ne Aeron tc) See corey Gust bu eres ed uae eee SagNATURE OF INSPECTION Definition Of Inspection Ingpection has been defined as a funetion whose purpose are to intorpret specifications, verity, eee ROM eee Ree aU ool Rn Ree ee for making necessary correction in the manufacturing procass, Pe ROR liis, NM ae an ne Bn milena a ete BarisNATURE OF INSPECTION Dimensions. Of Product Quality: Sn) a Sao * Serviceability Dee Se no ayNATURE OF INSPECTION INSPECTION Seen + Postmortem operation after the product is manufactured, eee coca kee) QUALITY CONTROL * Contributes to the quality of goods produced. Sec ur CCRT on oc vee * Aims at investigating the root cause for defects identified by inspection.NATURE OF INSPECTION lB aee Uh Ea gt ae | Geena) Detect defects during process Detects trends that might lead to the defects eee te ee er ko na a ces fed Coe eee i ru ed au ee eee ay Coe I Cu Caen CC Sy Provide records for evaluation of individual machines or warker performanceNATURE OF INSPECTION SCOPE OF INSPECTIONS See cca reece Cee Serene Cy ene a ees Sao rst cyNATURE OF INSPECTION DSU eh aoa ced Cue ene erst ei ats ‘At what points in the process, the inspection should be carried out Rasen Re ones a Ree eee Rum oR eae tyQUALITY CONTROL BENEFIT OF QUALITY CONTROL Sere ceca d Dee ete rel Seer ene mare | De et hour AC au a Ld Dees ores encased Oo eI eee a cn cao '* Higher operating efficiency Dee anton! Oe eee ee eae eaQUALITY CONTROL Definition Of Quality Assurance Cree eae eps te coe ee tue Sone a eae ete ee REC eMC. ame La Organization For Quality Control Ce MER Ue aR ue eR Bae oer toedQUALITY CONTROL ENSURING QUALITY Bee ry Se Cay Peers RC) De en time oarSTATISTICAL QUALITY CONTROL (SQC) Jr Tale monies 1e1e3 Statistical quality contre fs the application of statistical techniques to accept or reject products already produced, or to control the process and, therefore, product quality while the part is been made. SQC For Process Control SQC is used for controling quality during production in mass production indusiries which produce ‘standard products. SQC for process control is based on probability theory, that when several identical ete ee rr er ee ieee ee Oe Ree RRC Cees eS GiteSTATISTICAL QUALITY CONTROL (SQC) Eee) No. Of Cases ‘1900 Rrra eaSTATISTICAL QUALITY CONTROL (SQC) CreareSTATISTICAL QUALITY CONTROL (SQC) ees 1 eect Ula} Cee eee eee Eee ie rejection of alot without having to examine the entire fot. In this method samples are taken out and all Carefully inspected to detect defects. On the basis of number of defects found, the lot is accepted or Gee UC ee Me ees cM elk eaSTATISTICAL QUALITY CONTROL (SQC) ADVANTAGES OF Sac Gere c eek eee icy Grea Mae ee nea eee ‘Ensure the maintenance of high standards of qualitySTATISTICAL QUALITY CONTROL (SQC) STU] eee ee Ce ee ree ae ery Units. A-sel of sample units is termed as sample, The sample units are drawn from the lot at random. Coren eee tae ent nears i re Cee eG mC kek ae ee Mena aU ele) CO een tue ou money Cee een ee ec ccTYPES OF CONTROL CHARTS CONTROL CHARTS FOR VARIABLES Deere) * Chant CONTROL CHARTS FOR ATTRIBUTES Dero as er Serre CaioACCEPTANCE SAMPLING TECHNIQUES Pm aie es ane either too costly and time consuming or of destructive nature) ‘sampling inspection is the best Way of estimating the quality of incoming or outgaing lols. Acceptance Sampling By Attributes eee eu ete eee er ea ee Ne Ce ee ae uae ty lot for 100% inspection. The sampling may be single sampling, dauble sampling or sequential sampling Pe ea cul ere ecu eeee ak cucu ea Ls Pee ee ce me ee cesar ren) Bees taKel starsatACCEPTANCE SAMPLING TECHNIQUES An Average Qutaping Quality Curve Ley earns) Sete)ACCEPTANCE SAMPLING TECHNIQUES Operating Characteristic Curve Cen Ce a 1 CO es ig % es 2 Fig Ens i a ir en ea ea re co ee redACCEPTANCE SAMPLING TECHNIQUES TYPES OF ACCEPTANCE SAMPLING PLANS Dene a) Cee re) SL EU]TOTAL QUALITY MANAGEMENT See a eee sn ce ca ce ge ae eC ee eet ae as avy ner ig eure tee een Canute Bete ea ie Seed ue Ree ao en Secon ne et my Meee cree Se eae cae ica ee Seu tee ioe eee aca es FT te ec ae Uae) * Totality of features and characteristics of a product/service that bears on its ability to satisly a stated eeeTOTAL QUALITY MANAGEMENT NEW THINKING ABOUT QUALITY eects Deen cc = Technical oes Seeders ad Sa oa au Sec) Ree rd Sins ic DernierTOTAL QUALITY MANAGEMENT Sea Ree aa ek este eee ato ise Uo alte u DU) Genes Gry Reliability ey iy erg ete ae eo)TOTAL QUALITY MANAGEMENT be A on eo ae a ona a ee as) Geeta onsen ory ener Communication rein, ee) eer BirenTOTAL QUALITY MANAGEMENT BENEFITS OF QUALITY Dene ee es eT Oe cated i} Dereon oc Se eed ee oe en Sees tee) PomeTOTAL QUALITY MANAGEMENT lhe pa er eet ee a eel peek ened) a een tees ey Value for money tat Bett ee ed cree we) ener nd)TOTAL QUALITY MANAGEMENT Definition Of Perceived Quality een ee eee ee Ran os (ofa ate sue ete eee eects ic Pent een at eee te eect Organization For Customer-Driven Quality Chee Ree) Gere ea een a ieeeTOTAL QUALITY MANAGEMENT THREE LEVELS OF QUALITY See Lu CMe Reco mc LC) * Process level © = Meeting the needs of intemal customers, See eg Me ecu Ce eee Meo ic Ai ene aeonsTOTAL QUALITY MANAGEMENT Pie UU a ees n On Ue a Cee ee a) Coheed ts Coreen Ta oes esa Deere eu coneWHAT IS QUALITY MANAGEMENT Seu Re A a) Deere Che rennet) = Total quality management: Including the entire organization (1960s onwards)WHAT IS QUALITY MANAGEMENT WHAT IS QUALITY CONTROL See ee ok) Oe Rete) See ee ce rd Sea nN ek alaeMODERN QUALITY MANAGEMENT Gwen be bialiog Dean eu igeo! Quality means continuous improvement ere Tome ua cr eee es een Pore ee esMODERN QUALITY MANAGEMENT DEMING’S 14 POINTS FOR QUALITY MANAGEMENT ee eee keen ee eRe ee acer ue foe a ete ak ciety [End the practice of awarding the business on price tag alone Geko Necr gure creel nee. Institute training an the job Peer ee kee ey ‘Drive cut fear (Fear of failure, fear of change) [Breakdown barriers between department and individuals Se ines ee oie eter Ce ae ee RL ee aU institute the vigorous program of educating and retraining Define top managements permanent commitment to ever improving quality and productivityMODERN QUALITY MANAGEMENT ool cana =a en gam = AS IL) 1. Lack of constancy of purpose (short term quality program) cu a erg Ce a eae sn Ce en aN CD) eee ncn id Ce ea ee ee Re ioMODERN QUALITY MANAGEMENT DEMING’S WHEEL/CYCLE/ P-0-C-A CYCLE os CyMODERN QUALITY MANAGEMENT iNG'S TRIANGL PRs re icwes oie Pn Cee) een Rone Ear) Cd Cee ae]THANK YOU