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Razer Blade 16 Return Request Letter

Amin Rezaei purchased a Razer Blade 16 laptop on November 19, 2024, but received it in a damaged condition with a malfunctioning battery and improper operating system installation. Despite submitting reports on November 31st, he has not received acknowledgment and is requesting a full refund of $1299. He has included a video and receipt as evidence and warns of escalating the issue if not resolved.

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32 views1 page

Razer Blade 16 Return Request Letter

Amin Rezaei purchased a Razer Blade 16 laptop on November 19, 2024, but received it in a damaged condition with a malfunctioning battery and improper operating system installation. Despite submitting reports on November 31st, he has not received acknowledgment and is requesting a full refund of $1299. He has included a video and receipt as evidence and warns of escalating the issue if not resolved.

Uploaded by

rezaseddighi676
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

No.

23,
Felestin Blvd.,
Yazd,
Iran.

December 2, 2024.
Dear Sir:
On November 19th, I purchased a Razer Blade 16 laptop from your store, order
number #999126. The total cost, including shipping, was $1299. I received the
laptop on November 30th.

I am writing to inform you that the product arrived in a damaged box. Upon
further inspection, I discovered that the laptop’s battery was malfunctioning, the
operating system was not installed properly, and the battery itself was damaged.
It is important to note that I have not used the laptop in any way that could have
caused these defects. On November 31st, I submitted the required reports
through your website, but I have yet to receive any acknowledgment.

As a loyal customer, I request a free return and full refund of $1299 for this laptop.
I have provided my receipt and a video illustrating the product’s malfunction. If
this issue is not addressed, I will have no alternative but to forward this evidence
to the appropriate authorities.

Sincerely,
Amin Rezaei
Enc: Video, Receipt

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