STAR Worksheet
The STAR method is an acknowledged means of responding to interview
questions effectively. Use the STAR method to respond to five common
behavioral questions used in interviews.
Example (from the Responding to Questions video)
How do you normally approach problems? Can you share your process?
Situation A project I was working was well behind schedule.
Task I was asked to analyze the problems and develop potential
solutions.
Action I took a process approach: (Note: Your action should address
the question.)
1. I took time to review schedules, identify the problem,
and searched for root causes.
2. I collaborated with the team to identify the true root
causes for delays.
3. We developed solutions to fast track some activities
and crash others using available resources.
Result In the end, the solution yielded results. We were able to
compress the project schedule by three-weeks, overcome
prior delays, and finish on-time.
STAR Worksheet
Question 1
Can you share an example when you demonstrated leadership skills?
Situation
Task
Action
Result
Question 2
Can you give us an example of how you were able to motivate a project
team member?
Situation
Task
Action
Result
Question 3
Can you give us an example of how you were able to handle a difficult
situation?
Situation
Task
Action
Result
Question 4
How do you effectively work under pressure?
Situation
Task
Action
Result
Question 5
Can you tell us about a time when you had to deal with an unhappy or
STAR Worksheet
angry stakeholder?
Situation
Task
Action
Result