GITS Computer Institute

Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
E-mail Social Networking and e-Governance Services

E-mail
E-Mail dk [Link] :i Electronic mail gksrk gSA Electronic ek/;e ls Hkstk x;k lUns'k E-mail
dgykrk gSA bl lUns'k esa Audio, video,text, images ;k vU; file dks Hkst ldrs gSaA E-mail Hkstus
o çkIr djrs le; ;g t#jh ugha gS] fd ,d le; nksuks client online gksA E-mail receive o send
djus ds fy, E-mail vdkamV gksuk t#jh gSA bZesy dk mi;ksx djus dk eq[; mÌs'; O;fDr;ksa ds
chp lwpukvksa dk vknku&çnku djuk gSA çfØ;k DykabV bZesy [kksyus ds lkFk 'kq# gksrh gS vkSj
çkIrdÙkkZvksa dks esy Hkstus vkSj lR;kfir djus ds lkFk lekIr gksrh gSA
E-mail client loZj ekWMy ij dke djrk gSA igyk E-mail 1971 esa Ray Tomiltonsan us Hkstk FkkA
E-mail Address nks ikVZ esa gksrk gSA
mnkgj.k %& gradrexeducation@[Link]
@ ds igys okys Hkkx dks username o @ ds ckn okys Hkkx dks Domain Name / Host Name dgrs
gSA
Username: ;g user viuh lqfo/kk ds vuqlkj cukrk gSA ;g username ;wfud gksrk gSA username
esa vf/kdre 64 character gks ldrs gSA
Domain name : ;g E-mail service çksokbMj ¼ESP½ gksrk gSA tSls vkius viuh E-mail id gmail
ij cukbZ gS] rks vkidk e-mail address username@[Link] gksxkA
E-mail ls ykHk

 ;g ,d lLrh dE;qfuds'ku service gSA

 E-mail cgqr tYnh ig¡qprk gSA
 E-mail ds lkFk esa ge Attachment (Audio,video,image) Hkh Hkst ldrs gSA
 E-mail dk record Hkh j[k ldrs gSA
E-mail ls gkfu

 E-mail virus dks Hkh contain dj ldrk gSA

 E-mail send o receive djus ds fy, internet vfuok;Z gSA
E-mail client : ,sls application ;k software tks ;wtj dks e-mail dks send, receive,manage,
store o interact djus dh lqfo/kk nsrs gSA e-mail client dgykrs gSA dqN e-mail client tSl%s
Outlook, eudora,Netscape mail, Mozilla thunderbird

1
 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Outlook express : ;g ,d e-mail client gSA ftls microsoft ds }kjk develope fd;k x;k gSA bls
microsoft internet mail and news ds uke ls Hkh tkurs gSA ;gk¡ ge multiple email id ls ykWx bu
gks ldrs gSA ;g ;wtj dks email send, receive o manage djus dh lqfo/kk nsrk gS vkSj lkFk gh
email vkWQykbu ekStwn jgrs gSA vki mUgsa vklkuh ls i<+ ldrs gSA

Structure of E-mail
To: ;gk¡ ij ge Recipient dk mail address fy[krs gSA eryc ftls mail send djuk gSA
CC : CC dk [Link] #i carbon copy gksrk gSA tc gesa ,d gh mail dks vkSj Hkh yksxks dks Hkstuk gksrk
gS] rks ge bl field esa mu lHkh emil address dks fy[krs gSA blesa lHkh email address ,d nwljs
dks fn[kkbZ nsrs gSA
BCC : BCC dk [Link] #i blind carbon copy gSA ;g cc ds leku gksrk gS] ysfdu ;gk¡ ij email
address type djus ls ;g irk ugha pyrk gS] fd ;g email fdlh vkSj dks Hkh Hkstk x;k gSA
Subject : ;gk¡ ij ge vius mail dk title fy[krs gS] fd mail fdlls lEcaf/kr gS A
Message body : ;gka ij ge viuk massage fy[krs gS A
Attachment : ;gk¡ ij ge mu file dks attach djrs gS] ftls gesa e-mail ds lkFk Hkstuk gksrk gS A
Signature : ;g ,d optional field gS] ftlls sender mail ds lkFk - lkFk signature Hkh Hkst ldrs
gS A
Other option : ;gk¡ ij dbZ lkjs vkI'ku gksrs gS tgk¡ ls email dks format fd;k tk ldrk gS A
Send : bl button ij fDyd djus ls email send gks tkrk gS A vkSj sendbox esa email LVksj gks
tkrk gS A ;fn fdlh [Link]'k email send ugha gksrk gS A rks og outbox esa LVksj gks tkrk gS A
E-mail ls lEcaf/kr 'kCn :
Compose : ;gk¡ ls ge u;k email create djrs gS A bl button ij fDyd djrs gh ,d u;k email
ckWDl fn[kkbZ nsrk gS A tgk¡ mail type dj ldrs gS A
Inbox : tks email vki receive djrs gks] bl button ij fDyd djrs gh vkidks fn[kkbZ nsrk gS A
Sendbox : ;gk¡ ij og email fn[kkbZ nsrs gS A tks lQyrkiwoZd vkids }kjk fdlh u fdlh dks Hksts
x, gSA
Draft:- tc vki dksbZ Email type djrs gS] vkSj mls fdlh dks Hkh send ugha djrs gS] rks og email
;gh LVksj gks tkrk gSA
Outbox:- tc dksbZ email lQyrkiwoZd ugh send gks ikrk gS] rks og outbox esa LVksj gks tkrk gSA
Trash:- tc dksbZ email fMyhV djrs gS rks og trash ckWDl esa fn[kkbZ nsrk gSA

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Starred:- tc dksbZ mail important gksrk gS] rks ml email ij star icon fDyd djus ls starred esa
f'k¶V gks tkrk gSA email starred button ij fDyd djus ij lkjs important email ;gk¡ fn[kkbZ nsrs
gSaA
Span:- tc dksbZ vokaNuh; (unwanted/junk) mail gksrk gS] rks og ;gk¡ fn[kkbZ nsrk gSA

E-Mail Protocol
SMTP:Simple Mail Transfer Protocol (SMTP) dk [Link] :i gSA tks TCP dk iksVZ number (by
default) 25 iz;ksx djrk gSA ;g ,d incoming protocol gS tks fd email dks transfer/forword
djus ds fy, ftEesnkj gksrk gSA blfy, ge bls mail transfer agent (MTA) Hkh dgrs gSaA port
2525, 465, 587 vU; port gS tks SMTP iz;ksx djrk gSA
POP3 : pop3 dk [Link] :i Post office protocol version 3 gSA ;g ,d vkmVxksbax Protocol gSA
tksfd TCP dk by default port number 110 dk ç;ksx djrk gSA bls ge mail delivery agent
(MDA) Hkh dgrs gSA E-mail dks reciver rd delivery djus dh ftEesnkjh gksrh gSA
IMAP4 : Imap4 dk [Link] :i Internet message Access protocol version 4 gksrk gSA ;g Hkh ,d
receiving protocol gSA ysfdu bl protocol ds dkj.k vki ,d gh mail multiple device esa
Access dj ldrs gSA tcfd ;g lqfo/kk pop3 eas ugha gSA blesa email server ls fMyhV ugha gksrk gS
client dh device esa download gksus ds ckn Hkh A tcfd pop3 ds case eas email receiver ds ikl
download gksus ds ckn server ls fMyhV gks x;k gSA

Opening Email account

1. lcls igys vius Mobile ;k Computer ds Browser esa tkb,A
2. vc mlesa lpZa djuk gS 'Gmail' vkSj igys fjtYV ij fDyd djuk gS] ftlls ;g ist
[kqysxkA
3. vc Create Account ij fDyd djs]a fQj For myself lysDV djsAa
4. vc ,d u;k ist [kqysxk mlesa lcls igys viuk First name vkSj Last name MkysAa
5. blds ckn dksbZ Hkh ,s Username cukuk gS ¼;kn j[ksa og Username dksbZ vkSj u bLrseky dj
jgk gks] vxj dksbZ vkSj ml Username dks bLrseky dj jgk gS rks uhps dqN nwljs
Username ds fodYi vk tk;saxs] mueas ls fdlh ,d dks lysDV dj ldrs gSa½A
6. vc ,d Password cuk,A ¼ml ikloMZ esa dqN vaxzsth v{kj ¼abc½] dqN fpUg ¼@#$%½ rFkk
dqN vad ¼123½ t#j gksus pkfg,½ fQj Next ij fDyd djsAa
7. blds ckn fdlh ,d Mobile Number ls Verify djkuk gksxk] ckWDl esa uacj Mkys vkSj Next
ij fDyd djsAa
8. vc vkids Mkys x, Number ij ¼OTP½ One Time Password vk,xk mls Mky dj Verify
djsaA

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
9. vc vkidks viuk Q+ksu uacj ¼fcuk Number ds cukuk pkgrs gSa rks bls [kkyh NksM+ ns½a ]
Recovry Email Address ¼vxj dksbZ vkSj Email vdkamV gks rks mldk bZesy ,Mªsl ugha gS
rks [kkyh NksM+ nsa½] tUefrfFk vkSj tsaMj Mkyuk gS] fQj Next ij fDyd djsaA
10. blds ckn Yes I'm in ij fDyd djsAa
11. vc Privacy and Terms [kqysxk mlesa I agree ij fDyd djuk gSA
12. vc vkidk Gmail vdkamV [kqy pqdk gSA ;gk¡ ls Continue djds vius thesy
vdkamV dk ikloMZ] çksQkby QksVks] uke vkfn cny ldrs gSA
Mailbox : Inbox and Outbox
,d esyckWDl ,d remote server ij ik, tkus okys ;k mi;ksxdÙkkZ dh gkMZ Mªkbo ij
MkmuyksM fd, x;s bysDVªkWfud esy lans'kksa dk storage location gSA lkW¶Vos;j bZ&esy çksxzke
vkerkSj ij esyckWDl dks vyx&vyx QksYMjksa eas foHkkftr djrs gSa] fo'ks"k :i ls buckWDl]
vkmVckWDl] Hksts x, vkbVe vkSj gVk, x;s vkbVeA
Inbox- buckWDl ,,d ,slk area gS tgka vki lHkh çkIr esy ns[k ldrs gSaA
Outbox - vkmVckWDl ,d ,slk area gS tgka vkmVxksbax lans'k ;k lans'k tks Hkstus dh çfØ;k
esa gSa ;k tks Hkstus essa foQYk gSa] laxzghr fd, tkrs gSaA
OR
vkmVckWDl ,d vLFkk;h QksYMj gS tks vkids vkmVxksbax bZesy dks rc rd j[krk gS tc rd
fd lans'k Hkstus esa dksbZ leL;k u gksA
Sent mail- Hksts x, esy lHkh Hkst
s s x, ;k lQyrkiwoZd deliver esy ns[kus ds fy, ,d area
gSA
Practical:

 Creating and Sending a new E-mail

 Replying to an E-mail message
 Forwarding an E-mail message
 Searching emails

Attaching files with email

1. daI;wVj pkyw djsa vkSj baVjusV ij ykWx vkWu djsaA
2. ,Mªsl ckj esa vius bZesy gksLV dk osc ,Mªsl Vkbi djsa vkSj vius bZesy vdkmaV ij ykWx bu
djasA
3. u;k bZesy fy[kus ds fy, ^^fy[ks^^ ij fDyd djsaA

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
4. Q+kby attach djus ds fy, vkbdu ij fDyd djsaA ;g fpg~u vf/kdka'k bZesy çksxzkekas esa
isijfDyi çrhd ds :i esa çdV gksrk gSA vkids }kjk Q+kby attach djus ds fy, vkbdu ij
fDyd djus ds ckn vkidh LØhu ij ,d ckWDl ikWi vi gksxkA
5. vius daI;wVj ij tkudkjh czkmt djs]a ml QksYMj ij fDyd djsa ftlesa og Q+kby gS ftls
vki attach djuk pkgrs gSaA tc vkidks vko';d Q+kby fey tk,] rks ml ij fDyd djsa
vkSj fQj ^^vksiu^^ ij fDyd djsAa ;g Q+kby dks vkids vkmVxksbx a bZesy lans'k esa attach
djus dh çfØ;k 'kq: dj nsxkA
6. vius daI;wVj LØhu ij fn'kk&funsZ'k i<+sA ;g lcls vf/kd laHkkouk dgsxk fd Q+kby
lQyrkiwoZd attach dh xbZ FkhA
7. vius bZesy dk VsDLV fy[ks]a vius çkIrdÙkkZ dk bZesy irk Mkysa vkSj fQj ^^Hksts^^ ij fDyd
djsaA
Email Signature
;g Text Format esa ,d ,slk CykWd gksrk gS tks vki ds Email esa igys lss gh Insert jgrk gSA
Email Signature dh igys ls gh Setting dh tkrh gS vkSj ml Setting esa vki vius ckjs esa tks Hkh
tkudkjh nsrs gSa og lHkh Email esa Automatic Insert gks tkrk gSA fdlh Hkh Email Signature esa
viuk uke] vkidk Q+ksu uacj] daiuh dk uke] irk] osclkbV] viuk ilanhnk quote ;k Lyksxu dk
uke fy[k dj j[krs gSA
blds ckn ;fn vki fdlh dks Hkh dksbZ Email Hkstasxs rks Email Text ds var esa ;g Automatic
Insert gks tkrk gS vkSj mlh ds lkFk nwljs O;fDr ds ikl igqap tkrk gSA Email Signature esa vki
viuh bPNk vuqlkj dksbZ Hkh Text j[k ldrs gSaA blds vykok vki bls vkSj vf/kd vkd"kZ.k cukus
ds fy, dksbZ vPNk Quote Hkh 'kkfey gSaA
Signature file : tks O;fDr email send dj jgk gSA og viuh igpku ds fy, mail ds lkFk esa
voiuk uke irk oscklkbV vkfn tkudkjh Hkstrk gSA Signature file add djus ds fy, email
message ckWDl esa ,d icon gksrk gS] tgk¡ ls file import djk ldrs gSA

Social Networking & e-Commerce

Facebook
bldh LFkkiuk 4 Qjojh 2004 dks Cambridge, Massachusetts vesfjdk eas dh xbZ Fkh] ekdZ
tqxjcxZ bl daiuh ds ekfyd gksus ds lkFk lkFk blds CEO Hkh gSA Facebook Inc. ,d vesfjdu
lks'ky ehfM;k vkSj lks'ky usVofdZax ij based daiuh gS] ml oDr bldk uke The Facebook j[kk
x;k FkkA tc bldh ikWiqySfjVh cgqr c<+ x;h rc tkdj 2005 esa bldk uke Qslcqd j[kk x;k
ftldh mez de ls de 13 lky gks jftLVªs'ku dj ds esacj cu ldrs gSa oks Hkh fcYdqy Ýh esa vkSj
,d ckj lnL; cu tkus ds ckn nwljs lnL; cus gq;s Friends, fjysfVOl vkSj nwljs tku igpku ds
yksxksa ls dkaVsDV vkSj ckr dj ldrs gSA

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Qslcqd nwljs Hkk"kk ds lkFk fgUnh esa dke djus dh Hkh lqfo/kk nsrk gSA bl esa jftLVª s'ku dj ysus ds
ckn ;wtj viuk çksQkby cuk ldrk gS vkSj mlesa vius fMVsYl tSls uke] irk vkWD;wis'ku ¼is'kk½]
Ldwy ;k dkWyst uke] fMxzh DokfyfQds'ku] LVsVl] vius fopkj fy[k dj iksLV dj ldrk gSA
vius Qhfyax vkSj beks'kal dk Hkh nwljs yksxks rd igqapk ldrk gSA FB u, ÝsaM fyLV esa tksM+ dj
j[k ldrk gS vkSj dHkh Hkh mUgsa eSlst dj ldrk gSA
Twitter
Twitter, Inc. lSu ÝkaflLdks] dSfyQ+ksfuZ;k esa fLFkr ,d vesfjdh lapkj daiuh gSaA daiuh
ekbØksCykWfxax vkSj lks'ky usVofdZax lsok fV~oVj dk lapkyu djrh gSA ;g igys Vine shirt video
,si vkSj isfjLdksi ykboLVªhfeax lsok lapkfyr djrk FkkA ekpZ 2006 esa] tSd MkslhZ] uksvk Xykl] fct+
LVksu vkSj boku fofy;El us fVo~Vj cuk;kA fV~oVj ds fy, ,d NksVs lewg ds fy, ,d a short
messaging systrm dk mi;ksx djus dh bPNk ls vk;k FkkA ;g turk ds fy, 21 tqykbZ 2006 esa
miyC/k FkkA
CEO : Parag Agrawal
fV~oVj ,d eq¶r lks'ky usVofdZax lkbV gS tgka mi;ksxdÙkkZ NksVs iksLV broadcast djrs gSa ftUgs
V~ohV dgk tkrk gSA bu V~ohV~l esa VsDLV] ohfM;ks] QksVks ;k fyad gks ldrs gSaA fV~oVj dk mi;ksx
djus ds fy, mi;ksxdÙkkZvksa dks ,sIl ;k oscklkbV] [Link] dk mi;ksx djus ds fy, baVjusV
dusD'ku ;k LekVZ Qksu dh vko';drk gksrh gSA ;g ,d ekbØksCykWfxax lsok gS& CykWfxax vkSj baLVsaV
eSlfs tax dk ,d la;kstu & iathÑr mi;ksxdÙkkZvksas ds fy, NksVs lans'kksa ds lkFk V~ohV~l iksLV djus]
share djus] like djus vkSj reply nsus ds fy, viathÑr mi;ksxdÙkkZ dsoy V~ohV i<+ ldrs gSaA

Linkedin
Linkedin ,d vesfjdh O;olk; vkSj employment-oriented vkWuykbu lsok gS tks osclkbVksa vkSj
eksckby ,si ds ek/;e ls lapkfyr gksrh gSA 5 ebZ] 2003 dks ykWUp fd;k x;k] ;g IysVQkWeZ eq[;
:i ls is'ksoj usVofdZax vkSj dfj;j fodkl ds fy, mi;ksx fd;k tkrk gS] vkSj ukSdjh pkgus okyksa
dks ukSdjh iksLV djus ds fy, vius lhoh vkSj employers dks iksLV djus dh vuqefr nsrk gSA
Linkedin lnL;ksa ¼workers vkSj employers nksuks½a dks ,d vkWuykbu lks'ky usVodZ esa çksQkby
cukus vkSj ,d&nwljs ls tqM+us dh vuqefr nsrk gS tks okLrfod nqfu;k ds is'ksoj laca/kksa dk
çfrfuf/kRo lnL; fdlh dks Hkh ¼ekStqnk lnL; gks ;k ugha½ dusD'ku cukus ds fy, vkead=r dj
ldrs gSaA fyaDMbu dk mi;ksx vkWQykbu dk;ZØeksa dks O;ofLFkr djus] lewgksa esa 'kkfey gksus] ys[k
fy[kus] ukSdjh iksfLVax çdkf'kr djus] QksVks vkSj ohfM;ks iksLV djus vkfn ds fy, Hkh fd;k tk
ldrk gSA
vki Linkedin ds vUnj vius work ls related ukSdfj;ka <wa<+ ldrs gSa vkSj lh/ks daiuh ls laidZ dj
ldrs gSA vxj vkidh çksQkby fyaDMbu esa vPNh gksxh rks daiuh lkeus ls vkidks tkWc vkWQj
djsxhA vki Linkedin ds vanj viuh ,tqds'ku fMVsy ¼educational details½] vius odZ ,Dlihfj;al
¼work experience ½ dks t:j crk,a rkfd yksxks dks vkids ckjs esa irk py lds] vkidh çksQs'ku
ds ckjs esas irk py ldsA

6
 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Instagram
baLVkxzke ,d vesfjdh QksVks vkSj ohfM;ks lk>k djus okyh lks'ky usVofdZax lsok gS] ftls 2010 esa
dsfcu flLVªkWe vkSj ekbd Økbxj }kjk LFkkfir fd;k x;k Fkk] kvSj ckn esa Facebook Inc. }kjk
vf/kxzfgr fd;k x;kA ,si mi;ksxdÙkkZvksa dks ehfM;k viyksM djus dh vuqefr nsrk gS ftls fQYVj
ds lkFk edite fd;k tk ldrk gS vkSj gS'kVSx vkSj geographical VSfxax }kjk O;ofLFkr fd;k tk
ldrk gSA iksLV dks lkoZtfud :i ls ;k followers ds lkFk lk>k fd;k tk ldrk gSA mi;ksxdÙkkZ
VSx vkSj LFkku ds vk/kkj ij vU; mi;ksxdÙkkZvksa dh lkexzh czkmt+ dj ldrs gSa] VasªfMax lkexzh ns[k
ldrs gSa] tSls QksVks] vkSj vU; mi;ksxdÙkkZvksa dk vuqlj.k djds viuh lkexzh dks O;fDrxr Qh+M esa
tksM+ ldrs gSaA
blesa eSlfs tax QhplZ] ,d gh iksLV esa dbZ best ;k ohfM;ks 'kkfey djus dh {kerk] vkSj LVksjht
Qhpj&blds eq[; çfr;ksxh LUkSipSV ds leku& tks mi;ksxdÙkkZvkas dks vuqØdfed Qh+M esa viuh
content iksLV djus dh vuqefr nsrk gS] ftlesa çR;sd iksLV nwljkas ds fy, pkSchl ?kaVs accessible gSaA
tuojh 2019 rd] stories dk mi;ksx çfrfnu 500 fefy;u yksx djrs gSaA
 tuojh 2011 es]a Instagram us gS'kVSx is'k fd;k rkfd users dks Q+ksVks vkSj ,d&nwljs nksuksa dks
discover esa enn fey ldsA
 twu 2012 esa baLVkxzke us ,si ds vanj ,d VSc ^^explore^^ is'k fd;k] tks yksdfç; rLohjs]
vkl&ikl ds LFkkuksa ij yh xbZ photoes vkSj search dks çnf'kZr djrk gSA
 baLVkxzke dbZ QksVksxzkfQd fQYVj çnku djrk gS ftls users viuh images ij ykxw dj ldrs
gSaA
 'kq:vkr esa ,d purely photo-sharing service] baLVkxzke us twu 2013 esa 15&lsdaM ds ohfM;ks
'ks;fjax dks 'kkfey fd;kA
 ekpZ 2016 es]a baLVkxzke us 15&lsdaM dh ohfM;ks lhek dks 60 lsdaM rd c<+k fn;kA Albums
Qjojh 2017 esa is'k fd;s x;s Fks] tks ,d iksLV esa 10 feuV rd ds ohfM;ks dks share djus dh
vuqefr nsrs gSA
 Reels : users bl lqfo/kk dk mi;ksx djds vf/kdre 15 ¼ckn esa 30½ lsdaM ds ohfM;ks cuk
ldrs gSaA
 baLVkxzke us baLVkxzke Stories ykWUp dh ,d ,slh lqfo/kk tks users dks photos ysus] effects vkSj
layers tksM+us vkSj mUgsa viuh baLVkxzke dgkuh esa add dh vuqefr nsrh gSA users dh dgkuh ij
viyksM dh xbZ Nfo;ka 24 ?kaVks ds ckn lekIr gks tkrh gSaA
Instant Messaging
Whatsapp
OgkV~l,i eSlsatj] ;k OgkV~k,i] ,d varjk"Vªh; Lrj ij miyC/k vesfjdh Ýhos;j] ØkWl&IysVQkWeZ
lasVªykbTM baLVasV eSlsftax vkSj okW;l&vksoj&vkbZih lsok gS tks esVk IysVQkWeZ ds LokfeRo esa gSaA ;g
users dks text messages vkSj vU; voice messages Hkstus] voice vkSj ohfM;ks dkWy djus] vkSj
images, documents, user locations vkSj vU; content lk>k djus dh vuqefr nsrk gSaA OgkV~l,i

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
dk DykbaV ,fIyds'ku eksckby fMokbl ij pyrk gS ysfdu MsLdVkWi daI;wVj ls Hkh ,Dlsl fd;k tk
ldrk gSA service ds fy, lkbu vi djus ds fy, ,d lsyqyj eksckby VsyhQksu uacj dh
vko';drk gksrh gSA
OgkV~l,i isesaV~l ¼WhatsApp Pay½ ,d ih;j&Vw&ih;j euh VªkalQj lqfo/kk gS tks orZeku esa dsoy
Hkkjr esa miyC/k gSA OgkV~l,i dks Hkkjrh; jk"Vªh; Hkqxrku fuxe ¼,uihlhvkbZ½ ls tqykbZ 2017 esa dbZ
cSadks ds lkFk lk>snkjh djus ds vuqefr feyh gS] rkfd users dks Unified Payments Interface
¼UPI½ dk mi;ksx djds bu&,si Hkqxrku vkSj money transfers djus dh vuqefr fey ldsaA
Facebok Messenger
eslat
s j esVk IysVQkWElZ }kjk fodflr ,d baLVsV eSlsftax ,si gSA ewy :i ls 2008 eas Qslcqd pSV ds
:i esa fodflr fd;k x;k FkkA eSlat s j dk mi;ksx lans'k Hkstus vkSj Q+ksVks] ohfM;ks] fLVdj] vkWfM;ks
vkSj Q+kbyksa dk vknku&çnku djus ds fy, fd;k tkrk gS] vkSj vU; users ds lans'kksa ij react djus
vkSj ckWV~l ds lkFk ckrphr djus ds fy, Hkh fd;k tkrk gSA ;g lsok okW;l vkSj ohfM;ks dkWfyax dks
Hkh liksVZ djrh gSA
Telegram
Vsyhxzke ,d Ýhos;j] ØkWl&IysVQkWeZ] DykmM&vk/kkfjr instant messaging service gSA ;g lsok
,aM&Vw&,aM ,fUØIVsM ohfM;ks dkWfyax] VoIP] Qkby 'ks;fjax vkSj dbZ vU; lqfo/kk,a Hkh çnku djrh
gSA bls 14 vxLr 2013 dks ios vkSj 20 vDVqcj 2013 dks ,aMªkWbM ds fy, ykWUp fd;k x;k FkkA bls
14 vxLr 2013 dks ios vkSj 20 vDVwcj 2013 dks ,aMªkWbM ds fy, ykWUp fd;k x;k FkkA nks
vkf/kdkfjd Vsyhxzke osc fVOu ,si] Webk vkSj kWeb Hkh gSaA Vsyhxzke dks 2013 esa Hkkb;ksa fudksykbZ
vkSj ikosy M;wjkso }kjk ykWUl fd;k x;k FkkA
Vsyhxzke Whatsapp vkSj Facebook Messenger dh rjg gh ,d messaging app gS tks baVjusV ds
Åij dke djrk gSA ftl ij vki fcuk fdlh service charge ds Wi-Fi connection ;k cellular
data ds ek/;e ls free esa message Hkst ldrs gSaA
Vsyhxzke accounts VsyhQksu uacjksa ls tqM+s gksrs gSa vkSj SMS ;k Qksu dkWy }Kjk lR;kfir gksrs gSaA
¼54½ Accounts ds fuekZ.k ds fy, ,d IOS ;k ,aMªkWbM fMokbl dh vko';drk gksrh gS] Hkys gh
IysVQkWeZ dk mi;ksx djus dk bjknk D;ksa u gksA [17] [15] Users vius account esa dbZ fMokbl
tksM+ ldrs gSa vkSj mu lHkh ij lans'k çkIr dj ldrs gSaA dusDVsM fMokblksa dks vyx&vuc ;k
lHkh dks ,d lkFk gVk;k tk ldrk gSA associated uacj dks fdlh Hkh le; cnyk tk ldrk gS vkSj
,slk djrs le; user's ds laidZ automatically :i ls u;k uacj çkIr djsx a sA
Introduction to Blogs
,d CykWx oYMZ okbM osx ij izdkf'kr ,d disussion ;k informational website gS ftlesa vlrr]
vDlj information diary-style text entires gksrh gSA iksLV vkerkSj ij fjolZ dkykuqØfed Øe esa
iznf'kZr gksrs gSa] rkfd lcls gky dh iksLV osCk ist ds 'kh"kZ ij lcls igys fn[kkbZ nsA

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Blog xwxy dk ,d izksMDV gS tks dh osclkbV dh rjg dke djrk gS ;g xwxy }kjk nh xbZ Ýh
lfoZl gS CykWx ds tfj, vki viuh ckrksa dks iwjh nqfu;k ds lkFk 'ks;j dj ldrs gSA Blog ,d ,slh
osclkbV gS ftls fcYdqy Ýh esa cuk;k tk ldrk gS vkSj ftl izdkj dksbZ osclkbV dke djrh gS
mlh izdkj bls dke esa yk;k tk ldrk gSA Blog cukdj ml ij gj jkst iksLV Mkyuk] ifCy'k
djuk vkSj mls vPNs ls fMtkbu djuk Blogging dgykrk gS Blog ij ge fdlh Hkh fo'k; ij fy[k
ldrs gS vkSj lkFk gh baVjusV dh nqfu;k esa dne j[k ldrs gS Blog ds tfj, vki vkWuykbu iSls
Hkh dek ldrs gS tSls cgqr ls yksx iSlk dek jgs gSA
Basics of E-commerce
E-commerce esa flQZ izksMDV o services dks gh internet ds ek/;e ls [kjhnuk o cspuk 'kkfey ugha
gS] cfYd xzkgdksa o O;kikfj;ksa ls laidZ cukuk] vius izksMDV dk foKkiu djokuk Hkh 'kkfey gS tc
dksbZ company vius O;kikj dks online ysdj vkrh gS] rks mls viuh osclkbV ] vius izksMDV o
services ds ckjs esa iwjh tkudkjh nsuh gksrh gSA rkfd dksbZ Hkh company dh service o muds izksMDV
ds ckjs esa tkudkjh ys ldsA ?kj cSBs vkMZj o payment dj ldrk gSA
E-commerce ls Customer dks ykHk %

 xzkgd fdlh Hkh le; ?kj cSBs gh fdlh izksMDV ;k services ds ckjs esa tku ldrk gSA vxj
og bPNqd gS] rks og vkMZj Hkh dj ldrk gSA
 izksMDV ds ewY; dks fofHkUUk osclkbV ij rqyuk dj ldrk gSA
 xzkgd dk le; cprk gSA
E-Commerce ls Company dks ykHk %

 vius izksMDV ;k services dks nqfu;k ds izR;sd Customer dks sell dj ldrk gSA
 Labour dk [kpkZ o foKkiu dk [kpkZ de gksrk gSA
Types of E-Commerce :

 B2B (Buisness to Buisness) : tc dksbZ daifu;ks ds chp esa gksrk gsa rks ,slk O;kikj B2B
dgykrk gSA
 B2C (Buisness to Customer) : tc dksbZ company viuk izksMDV fdlh xzkgd dks lh/ks sell
djrh gSA rks ,slk O;kikj B2C dgykrk gSA
 C2C (Consumer to Consumer) : tc xzkgd internet ij lh/ks ysu&nsu djrs gS] rks ,slk
O;kikj C2C dgykrk gSA
 C2B (Consumer to Buisness) : Consumer lh/ks company ls tqM+s gksrs gSA Consumer
vius product dks sell djrs gSA
Netiquettes

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
;g internet ij buQkesZ'ku ;k communication djrs le; gksus okys O;ogkj dks crkrk gS] fd ,d
nwljs ls ckr djrs le; dkSu lh ckrksa dk /;ku j[kuk pkfg,A
1. vHknz ¼inapporpriate½ Hkk"kk dh ctk; Professional Hkk"kk dk iz;ksx djsA
2. ckj&ckj ,d gh ckr dks u nksgjk,A
3. ckrphr djrs le; ,d nwljs ls lEekutud 'kCn dk iz;ksx djsAa
4. Message dks Hkstus o mÙkj nsrs le; grammer, spelling =qfV t:j psd djsA
5. iwjk lans'k Capital letter esa u fy[ksA vko';d letter dks gh capital esa fy[ksAa
6. fdlh group dks Tokbu djrs le; mlds fu;eksa dks t:j i<+sA
7. vokPNuh; lUns'k u HkstsA
Overview of e-Governance Services
Railway Reservation
Hkkjrh; jsyos Hkkjr ljdksj ds jsy ea=ky; ds ownership esa ,d oS/kkfud fudk; gS tks Hkkjr dh
jk"Vªh; jsyos [Link] dks lapkfyr djrk gSA ;g vkdkj ds fglkc ls nqfu;k dh pkSFkh lcls cM+h
jk"Vªh; jsyos [Link] dk izca/ku djrk gS] ftldh dqy ekxZ yackbZ 31 ekpZ 2022 rd 67]956 fdeh
gSA
Vªsu esa vkjke ls lQj djuk gks rks yach nwjh dh ;k=k ds fy, yksx rhu rjg ls fjtosZ'ku djok
ldrs gSa] igyk] jsyos ds fjtosZ'ku dkmaVj ls] nwljk rjhdk gS fdlh jsy fVdV ,tasV ds ikl tkdj
vkSj rhljk rjhdk gS [kqn ls IRCTC ;k vU; cqfdax ,si ls] dbZ ckj O;Lr :V gksus ds dkj.k daQeZ
fVdV feyuk eqf'dy gks tkrk gSA bZ&xousZl dh co/[Link] }kjk izR;sd ;k=h dks ijs'kkuh eqDr
rjhds ls jsyos dh lsok,a] iznku djus ds fy, izkIr fd;k tkrk gSA ;g lsokvksa vkSj uhfr;ksa dks
vf/kd ikjn'khZ] vklku vkSj de Hkz"V cukrk gSA fiNys dqN o"kksZ esa Hkkjr ljdkj }kjk 'kq: fd, x,
dqN ,fIyds'ku tks jsyos dh dk;Z{Kerk dks vkSj vf/kd dq'ky cukrs gSa] uhps fn, x, gSa%
1. CRIS (Centre For Railway Information System)
2. Rail Saarthi
3. UTS On Mobile
Passport
gky ds o"kksZ es]a Hkkjr ljdkj us lkoZtfud lsokvksa ds forj.k esa lq/kkj ds fy, bZ&xousZl ds ;qx dh
'kq:vkr djus ds fy, dbZ igy dh gSaA National e-Governance Plan (NeGP) esa dbZ mPPk izHkko
okyh bZ&xousZl ifj;kstuk,a 'kkfey gSa ftUgsa Mission Projects (MMP's) ds :i esa igpkuk x;k gSA
,slh gh ,d ifj;kstuk Hkkjr esa ikliksVZ lsokvksa esa lq/kkj ij dsafnzr gSA
fons'k ea=ky;] Hkkjr ljdkj dk Passport Seva Programme (PSP) izHkkx] Central Passport
Organization (CPO) vkSj blds ikliksVZ dk;kZy;ksa] Passport Seva Kendras (PSKs) ds usVodZ ds

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
ek/;e ls ikliksVZ lsok,a iznku djrk gS( vkSj Post Office Passport Seva Kendras (POPSKs) A
izoklh Hkkjrh;ks@fons'kh ukxfjdksa dks dkalqyj] ikliksVZ vkSj ohtk lsok,a ih,lih fMohtu }Kjk
fons'kksa esa Hkkjrh; fe'kuksa vkSj iksLVksa ds ek/;e ls iznku dh tkrh gSaA
Hkkjrh; ikliksVZ dk text Union Lrj ij ckbZl vuqlwfpr vkf/kdkfjd Hkk"kkkvksa esa ls nks ¼fganh vkSj
vaxzsth½ esa print gksrk gSA
Types of Passport

 Ordinary Passport (Dark Blue cover)

 Official Passport (White cover)
 Diplomatic Passport (Maroon cover)
eHospital [ORS]
e-Hospital ,fIyds'ku vLirkyksa ds vkarfjd dk;Zizokg vkSj izfØ;kvksa ds fy,] ,d Hospital
Management Information System (HMIS) gSA ;g ou&LVkWi lek/kku ejhtks]a vLirkyksa vkSj
MkWDVjksa dks ,d gh fMfTkVy IysVQkeZ ij tksM+us esa enn djrk gSA ,fIyds'ku dks HL7,
SNOMED-CT, ICD10 vkSj LOkkLF; vkSj ifjokj dY;k.k ea=ky; (MoHFW) }lkjk izdkf'kr esVk
MsVk vkSj MsVk ekudksa (MDDS) tSls global healthcare ekudksa ds vk/kkj ij fodflr fd;k x;k gSSA
SaaS (Software as a Service) ekWMy ds ek/;e ls dsaUnz ljdkj@ Lok;Ùk@lgdkjh vLirkvksa dks
DykmM ij e-Hospital miyC/k djk;k tkrk gSA
osclkbV QkWj e-Hospital- [Link]
 vkWuykbu iathdj.k [Link] (ORS) ,d vkWuykbu iksVZy gS] ftlesa vk/kkj okys ukxfjd Hkkjr ds
fofHké jkT;ksa vkSj dsna z 'kkflr izns'kksa ds vLirkyksa esa appointment ds fy, ukeakdu dj ldrs gSA
bl lsok ds ek/;e ls fdlh Hkh ljdkjh vLirky esa OPD appointment, ySc fjiksVZ vkSj jä
miyC/krk izkIr djuk vkWuykbu vkSj vklku gks x;k gSA
 u, ejht dks iathÑr eksckby uacj ds lkFk vk/kkj uacj dh vko';drk gSA flLVe UIDAI ls
eKYC MsVk dk mi;ksx djds jksxh ds personal fooj.k izkIr djsxkA

 ;fn jksxh ds ikl vk/kkj uacj gS ysfdu eksckby uacj iathÑr ugha gS] rks vk/kkj dkMZ esa fn[kkbZ
nsus okys jksxh dk uke irk gksuk pkfg,A verification ds ckn] jksxh dks vU; personal fooj.k
ntZ djus dh vko';drk gksrh gSA
 ;fn jksxh ds ikl vk/kkj uacj ugha gS rks O;fäxr eksckby uacj] uke] firk dk uke] ekrk dk
uke vkfn ntZ djuk gksxkA
Unified Mobile Application for New-age Governance, ,d eksckby ,si gS] tks dsanz vkSj jkT;
ljdkj dh lsokvksa rd igqap ds fy, Hkkjr ljdkj }kjk Ministry of Electronics and Information

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 GITS Computer Institute
Add.- 73/74 Basanta Vihar AVC. 03 (Near Sanskar Bhavan) Jhunsi, Prayagraj
Contact:+91- 7881124848, 8869870249 Email:gradrexeducation@[Link]
Technology o National e-Governance Division (NeGD) dh ,d fMftVy bafM;k igy gSA ,si
13 Hkkjrh; Hkk"kkvksa dks liksVZ djrk gS vkSj ,aMªkWbM] vkbZvks,l vkSj foaMkst ds fy, miyC/k gSA
meax lHkh Hkkjrh; ukxfjdksa dks dsanz ls ysdj LFkkuh; ljdkjh fudk;ksa rd dh vf[ky Hkkjrh;
bZ&xousZal lsokvksa dk mi;ksx djus ds fy, ,d ,dy platform iznku djrk gSA
UAN ;k Universal Account NUmber ,d vf}rh; 12-digit la[;k gS tks deZpkjh Hkfo"; (EPF)
ds izR;sd lnL; dks mlds EPF [kkrs ds fy, vkoafVr dh tkrh gS rkfd EPF [kkrksa esa muds funds
ds ckjsa esa tkudkjh izkIr dh tk ldsA
meax ,si ,d unified application gS ftldk mi;ksx dbZ vf[ky Hkkjrh; bZ&ljdkjh lsokvksa dk
ykHk mBkus ds fy, fd;k tk ldrk gS tSls fd vk;dj nkf[ky djuk] vk/kkj vkSj Hkfo"; fuf/k iz'u
cukuk] xSl flysM
a j dh cqfdax] ikliksVZ lsok] vU;A
Digital Locker

fMftykWdj ,d Hkkjrh; fMftVyhdj.k vkWuykbu lsok gS tks bysDVªkWfud vkSj lwpuk izkS|ksfxdh
ea=ky; (MeitY), Hkkjr ljdkj }kjk fMftVy bafM;k igy ds rgr iznku dh tkrh gSA fMftykWdj
[Link]=ksa ds ewy tkjhdrkZvksa ls fMftVy izk:i esa Mªkbfoax ykblsl
a ] okbu iathdj.k] vdknfed
ekdZ'khV tSls [Link] nLrkostksa@[Link]=ksa rd igqapus ds fy, izR;sd vk/kkj /kkjd dks DykmM esa
,d account iznku djrk gSA ;g legacy documents dh LdSu dh xbZ izfr;ksa dks viyksM djus ds
fy, izR;sd account dks 1GB storage space Hkh iznku djrk gSA
fMftykWdj dk mi;ksx djus ds fy, Users ds ikl vk/kkj uacj gksuk pkfg,A lkbu&vi ds fy,]
vk/kkj uacj vkSj vk/kkj&iathÑr eksckby uacj ij Hksts x, OTP dks ntZ djuk gksxkA
e-signing documents ds fy, ,d associated lqfo/kk Hkh gSA lsok dk mÌs'; physical nLrkostksa ds
mi;ksx dks de djuk] iz'kklfud [kpksZa dks de djuk] bZ&nLrkostksa dh [Link] iznku djuk]
ljdkj }kjk tkjh nLrkostksa rd lqjf{kr igqap iznku djuk vkSj fuokfl;ksa ds fy, lsok,a izkIr djuk
vklku cukuk gSA

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