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Consensus DM

Consensus Decision Making (CDM) is a collaborative approach where all stakeholders seek mutual agreement on decisions rather than relying on majority votes, fostering group unity and harmony. The process involves framing the problem, discussing diverse opinions, identifying concerns, selecting a direction, and reaching a final decision, while also monitoring outcomes. However, CDM can lead to drawbacks such as groupthink, excessive optimism, and stereotyping of dissenting members.

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Ananya Singh
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29 views3 pages

Consensus DM

Consensus Decision Making (CDM) is a collaborative approach where all stakeholders seek mutual agreement on decisions rather than relying on majority votes, fostering group unity and harmony. The process involves framing the problem, discussing diverse opinions, identifying concerns, selecting a direction, and reaching a final decision, while also monitoring outcomes. However, CDM can lead to drawbacks such as groupthink, excessive optimism, and stereotyping of dissenting members.

Uploaded by

Ananya Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Consensus Decision Making

A type of decision in which all affected parties (stakeholders) search for ways to reach
agreement on a course of action to address an issue or set of related issues. In consensus
Decision-Making participants take decisions by mutual agreement rather than by majority
vote.

It is generally observed that CDM results in good problem solving approach. Though it
may not be considered the model decision making process by each member, it typically leads
to a high degree of group unity and harmony. CDM is focussed on group discussion where
everyone's opinions are sought and understood and the resulting solution respects every
opinions.

Process of Consensus Decision Making

Figure 1 Process Consensus decision making

Advantages of Consensus Decision making-

1. It provides a wide platform for gathering diverse perspectives of employees on variety of


topics.

2. Builds up a sense of cooperative and shared decision base on mutual discussion and
understanding.

3. An inclusive decision can be reached with the help of consensus. It reflects the integrated
willingness of the entire group.
4. It is an agreement in the true sense. It leads to improved quality of outcomes that empower
the group or community to move forward to create their future together.

Hartnett’s CODM Model

Figure 2 Harnett’s CODM Model

1. Frame problem-The causes of the challenge are diagnosed and proposed before the group.

2. Group Discussion-Opinions and views of all members are asked for to invite a whole gamut
of information on the topic.

3. Identify underling concerns-Aim is to recognise the root cause of the problem and the
resultant impact.

3. Select direction- Discussions at large lead to choosing a particular course of action based on
the different views.

4. Proposals- Discussions result in a set of proposals directed at reaching a decision.

6. Preferred solution- Group goal is to emphasise and identify the most important solution for
the existing problem.

7. Monitor- It is important to supervise and scrutinise the outcomes of the discussion and the
most apt method to resolve the issue.

8. Final decision- The most crucial step wherein the final consensus on the discussion is to be
made.
CDM drawbacks

1. May result in groupthink - yearning to reach a consensus may cause people to ignore
indications that the proposed decision is a bad idea.
2. Group may become exceedingly optimistic and engage in risk-taking.
3. It may result in stereotyping of the in-group to ignore out-group members who may
oppose or challenge the group's ideas.

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