Business Analysis Case Study
Introduction:
In today’s fast-paced business environment, the role of a Business Analyst (BA) is crucial for
bridging the gap between the stakeholders' needs and the solutions provided by IT teams.
This case study explores a real-world example of business analysis in action, showcasing the
key challenges faced by the BA, the methodologies used to overcome them, and the ultimate
impact on the business.
Scenario Overview:
Company XYZ, an e-commerce platform, was experiencing inefficiencies in their order
processing and customer satisfaction. The company sought to implement a new Warehouse
Management System (WMS) integrated with their existing.