Abdul Hadi

Business Analyst
CA | abdul.h@mytechinbox.com | 501-261-9482
SUMMARY
 3+ years of experience as a Business Analyst with a good understanding of Business Requirement gathering, Business
Analysis, and Business Process Modeling.
 Proficiency in Software Development Life Cycle (SDLC), Agile, and Waterfall Methodologies.
 Good Knowledge of Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Requirements
Traceability Matrix (RTM).
 Well-versed in project management tools like MS Project for project planning, Project scheduling.
 Proficient in designing and deploying data visualizations using Tableau and Power BI.
 Proficiency in conducting Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, and SWOT analysis.
 Good experience in documentation using MS - Office Tools like Word, Excel, PowerPoint, and Visio.
 Ability to conduct Joint Application Development (JAD) sessions for requirements gathering, and analysis.
 Proficient in Microsoft Excel (Pivot table), SAP ERP system, Yardi Voyager, business planning and development,
investigating, and analyzing.
 Good knowledge of create defect tracking using HP Quality Center, and Jira and review them in subsequent iterations of
the application development process.

EDUCATION
Master of Business Administration in Information Technology | Westcliff University, Irvine, CA
Bachelors in Business Administration | IQRA University, Karachi, Sindh, Pakistan

SKILLS
Methodologies: SDLC, Agile/Scrum, Waterfall
Documentation: FRD, BRD, SRS
Project Management Tools: MS Project, MS Excel, MS SharePoint
Visualization Tools: Tableau, Power BI
Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT
analysis
Tracking/Other Skills: Jira, Microsoft Visio, HP Quality Center, JAD, Rational ClearQuest, RTM, UAT
Soft Skills: Time management, Leadership, Management, Problem-solving, Negotiation,
Decision-Making, Documentation and Presentation, Verbal communication
Operating System: Windows, Linux 
EXPERIENCE
Unum, CA | Jan 2023 - Current
Business Analyst

 Responsible for updating project status using MS Project and maintaining the Dashboard.
 Use MS Office for analysis, presentation, and documentation throughout the project.
 Preparing Dashboards using calculations, and parameters in Tableau.
 Provide Gap Analysis, SWOT analysis, Cost/benefit analysis, and understanding of the business perspectives on many
financial and operational issues.
 Involve maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
 Work efficiently with stakeholders to understand business requirements and translate them to application design within
the ERP system.
 Analyses the business processes and mapped to SAP functionality.
 Manage functional and non-functional business requirements and new request requirements using Jira.
Yunus Textile Mills Ltd, Karachi, Sindh | March 2020 - March 2021
Business Analyst
 A vertically integrated textile mill that is a one-stop solution for Home Textiles | 5,001-10,000 employees
 Performed complex analyses such as trend analysis, what-if analysis, and forecasting using ERP.
 Interacted with the customer to propose a time and action plan, and worked accordingly to satisfy the customer's needs.
 Created and maintained weekly reports detailing sales analysis, budgeted v/s actual pricing, and export documentation.
 Created pivots and data manipulation functions through Excel to help analyze Earned Value Management System.
 Actively led customer accounts, worth $10 million in sales annually.
 Coordinated with the production department to maintain strong follow-up on timely & smooth shipments.
 Worked with the product development team, production managers, and other internal leadership to identify needed
resources and ensure their timely delivery.
 Worked with Oracle to enhance team collaboration.

Itinfolab Technologies, India (Remote Work) | April 2018 - Feb 2020

Business Analyst

 Utilized Waterfall methodologies to effectively assist with the planning and implementation of business and software
development plans.
 Delivered all key documentation for the above including Business Case, BRD, FRD, Use cases, Business Rules, and Process
flows.
 Designed and developed Power BI visualization solutions with business requirement documents and plans for creating
interactive dashboards.
 Conducted Statistical Modeling of data on how providers submit outpatient authorizations using Pivot Tables in Excel.
 Participated in or coordinated process improvement sessions to re-design as necessary current practices to take
advantage of SAP.
 Maintained an ERP system by providing programming updates, module creations, user support, and troubleshooting.
 Created functions, triggers, views, and stored procedures using MySQL.
 Managed processes for strategic planning initiative using SWOT analysis to bring the mission into clear focus.
 Used HP Quality Center as a repository for requirement analysis, designing test cases, Executing test cases, Bug tracking,
and reporting.
 Worked autonomously, exhibited good communication skills, and demonstrated strong problem-solving abilities.