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Group Dynamics and Behavior: Mcom BM

The document discusses the concept of groups, defining them as two or more independent individuals who interact towards a common goal, and highlights the importance of group dynamics in influencing member behavior and shaping attitudes. It outlines the advantages and disadvantages of group decision-making, types of teams, sources of power, and organizational politics. Additionally, it presents various strategies for conflict resolution within groups.

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Dixit Kumar
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59 views24 pages

Group Dynamics and Behavior: Mcom BM

The document discusses the concept of groups, defining them as two or more independent individuals who interact towards a common goal, and highlights the importance of group dynamics in influencing member behavior and shaping attitudes. It outlines the advantages and disadvantages of group decision-making, types of teams, sources of power, and organizational politics. Additionally, it presents various strategies for conflict resolution within groups.

Uploaded by

Dixit Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Group dynamics and

behavior
Module 3
MCOM BM
Concept of Group
Bartol and Martin define a group as "two or more independent
individuals who interact and influence each other in collective
pursuit of a common goal.”
The main features of a group are as follows

It consists of two or more independent individuals.

The members of a group interact and influence each other in collective pursuit of a common goal.

The members of a group may share common values and norms

The behaviour of one member of a group is influenced by the behaviour of other members of the group.

Groups can be of any size-large or small

Groups may be formal or informal.


Concept of Group Dynamics
The social process by which people interact face to face in small
Groups is called Group dynamics.
Group dynamics is a field of study concerned with the interactions and
forces operating in groups.
Role of Group dynamics:
❖ Influence on the behavior of individual members
❖ Shaping of attitudes, values and beliefs
❖ Influence on group morale
❖ Opportunity to be leader
Types of Groups

Primary & Formal & Permanent &


Small & Large Temporary
Secondary Informal
Groups
Groups Groups groups
Advantages of Group Decision making
❖ More Information than individual
❖ Groups have wider range of knowledge than an individual
❖ Generate great number of alternatives
❖ Increase Acceptance
❖ Greater Creativity
❖ Understand the decision better
❖ Less chances of conflicts
Disadvantages of Group Decision making

❖ Group decisions may result from social pressures


❖ Great pressure towards conformity
❖ Top level management pressure can reduce staff participation
❖ People can easily avoid responsibility
❖ Dis agreement may lead to conflict
❖ Domination by few members in group
❖ Members may more interest in winning argument than
determining best alternative
Group Decision making
Types of teams
❖ Problem solving teams
❖ Self managed teams
❖ Functional teams
❖ Cross functional teams
❖ Virtual teams
Sources of Power

Formal Power Informal Power


❖ Legitimate ❖ Expert
❖ Coercive ❖ Referent
❖ Reward ❖ Charismatic
❖ Information ❖ Interdependence
Types of Organisational Politics/Tactics
❖ Social Exchange
❖ Alliances
❖ Close association with higher authority
❖ Selective Services
❖ Control of Information
❖ Power & Status symbol
❖ Power Play
❖ Network
Strategies to resolve conflict
❖ Avoiding (lose - lose situation)
❖ Smoothing (lose - win situation)
❖ Forcing (Win - lose situation)
❖ Compromising (No Clear outcome)
❖ Confronting (Win - win situation)

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