1.

Letter to the University Librarian for Remote Access to Online Resources idioms, gestures, or tone due to unfamiliarity with another culture often leads to communication
gaps.
To
The University Librarian, To overcome cultural barriers:
[University Name],
[University Address].  Encourage cultural sensitivity and awareness through training.
 Use simple, clear language and avoid jargon or idioms.
Subject: Request for Remote Access to Online Library Resources  Show empathy and respect for other cultures.
 Seek feedback to ensure understanding.
Respected Sir/Madam,  Develop open-mindedness and patience during cross-cultural communication.
 Role of Body Language in the Communication Process (300 words)
I am a student of [Your Course Name], currently enrolled in [Semester/Year], and I would like to  Body language plays a crucial role in the communication process as it conveys non-verbal
bring to your attention the increasing need for remote access to the university’s online library cues that support or sometimes contradict spoken words. It includes facial expressions,
resources. gestures, posture, eye contact, tone of voice, and other physical movements. Studies
suggest that a significant portion of communication is non-verbal, making body language
Due to academic research and study requirements, students often need to access e-books, journals, essential for effective interaction.
databases, and other digital materials outside campus hours or from remote locations.  One key function of body language is reinforcement—it strengthens the message being
Unfortunately, the current access system limits availability only within the university network. delivered. For example, a smile while greeting someone enhances warmth and friendliness.
This poses difficulties, especially for students who reside far from the campus or those pursuing Similarly, gestures like nodding indicate agreement or active listening, while folded arms
distance education. may signal defensiveness or discomfort.
 Facial expressions are powerful indicators of emotions. Happiness, anger, surprise, or
Therefore, I humbly request that remote access facilities be provided to all registered students confusion can be communicated instantly through the face, often more accurately than
through secure login credentials or a VPN-based system. This initiative will significantly enhance words. Eye contact is another important element. It shows confidence, interest, and
academic productivity, encourage self-learning, and support ongoing research activities. honesty. Lack of eye contact might be interpreted as disinterest, nervousness, or
dishonesty.
I sincerely hope you will consider this request and take steps to enable remote access at the earliest.  Posture and movement also reflect attitude and engagement. An open posture suggests
receptiveness, while a slouched or turned-away stance can imply boredom or disagreement.
Thanking you, Proxemics—the use of personal space—further communicates levels of comfort and
intimacy in interactions.
Yours faithfully,  Body language is especially important in cross-cultural communication. In some cultures,
[Your Full Name] direct eye contact is respectful, while in others, it may be seen as rude. Understanding these
[Enrollment Number] differences is vital for avoiding misunderstandings.
[Contact Information]
[Date] Communication Styles and Thinker’s Reaction to a Situation (300 words)

Communication styles refer to the various ways individuals express themselves and interact with
others during communication. These styles are influenced by personality, cultural background,
2. Barriers to Listening and Overcoming Cultural Barriers upbringing, and emotional intelligence. The main communication styles are:

Listening is a vital part of effective communication, but several barriers can hinder it. These 1. Passive – Individuals avoid expressing their thoughts and needs directly, often leading to
include physical distractions, psychological barriers (like stress or bias), language differences, misunderstandings or unmet needs.
poor listening habits, and cultural barriers. 2. Aggressive – People express opinions and feelings in a forceful, sometimes disrespectful
manner, often disregarding others.
Cultural barriers arise when people from different backgrounds interpret messages based on their 3. Passive-Aggressive – This involves indirect resistance and hidden hostility while
own cultural norms, values, or language, which may differ from the speaker’s. Misunderstanding appearing passive.

4. Assertive – The most effective style, where individuals express their thoughts and feelings One of the key skills assessed in a GD is communication. Candidates are judged on how
openly, respectfully, and confidently. effectively they express their thoughts, listen to others, and respond with clarity and relevance.
5. Analytical/Thinker – A logical, detail-oriented style focused on facts, accuracy, and This is essential for roles requiring teamwork, negotiation, or leadership.
planning.
GD also evaluates a candidate's teamwork and collaboration. Recruiters observe how individuals
A Thinker communicates in a calm, methodical, and rational manner. They prefer clear, work in a group setting—whether they dominate, remain silent, or contribute meaningfully while
structured, and logical information. When reacting to a situation—especially one that is respecting others' views. The ability to initiate a discussion, support others, and build on ideas is
unexpected or emotional—a thinker will typically: valued highly.

 Analyze the situation before responding. Analytical thinking and problem-solving skills are also assessed. Candidates are expected to
 Avoid emotional outbursts or impulsive decisions. understand the topic quickly, present logical arguments, and offer solutions or conclusions. This
 Ask questions to gather all relevant facts. showcases their intellectual abilities, decision-making skills, and creativity.
 Take time to think through various options and outcomes.
 Focus on finding the most efficient and rational solution. Leadership qualities often emerge during GDs. Candidates who take the initiative, guide the
group constructively, and help maintain focus are seen as natural leaders.
For example, if a problem arises in a workplace project, a thinker will assess data, review
procedures, and consult relevant information before suggesting a solution. They may appear
emotionally detached, but their focus is on accuracy and objectivity.
Write an informal letter to a friend congratulating him/her for being recently appointed as a college
Conversation Between Chief Librarian and a Library Member librarian in Aizawl, Mizoram.

User: Good morning, sir. I wanted to ask about the new arrivals in the fiction section. ChatGPT said:

Librarian: Good morning! Yes, we’ve recently added several new titles. Are you looking for any
particular author or genre? [Your Address]
User: I enjoy mystery and thriller novels. Do you have any new ones by Indian authors? Patna – 800001
Librarian: Absolutely. We’ve got new books by Ravi Subramanian and Novoneel Chakraborty. 22 June 2025
Would you like me to reserve them for you?
User: Yes, please. That would be great. Also, is the digital library access working now? Dear [Friend’s Name],
Librarian: Yes, we’ve upgraded the system last week. You can log in using your membership ID.
Need help with that? I hope you are doing well. I just heard the fantastic news about your appointment as a college
User: I might. I’ll try it at home first. By the way, can I renew two of my borrowed books online? librarian in Aizawl, Mizoram, and I couldn’t be happier for you. Congratulations on this wonderful
Librarian: Yes, online renewals are available now for up to two times per book. Just make sure achievement!
they’re not overdue.
User: That’s very helpful. Lastly, do you plan to organize any reading events this month? Your hard work, dedication, and love for books have truly paid off. I always knew you were meant
Librarian: Yes, we have a storytelling session and book discussion planned for next Saturday. I’ll for a role where your passion for knowledge and helping others could shine. Being a college
register you if you’re interested. librarian is a big responsibility, and I’m sure you’ll handle it with great care and professionalism.

Importance of Group Discussion as an Assessment Tool (300 words) Aizawl is such a scenic and peaceful place. I hope you enjoy your time there and make many new
friends. Do share how your experience has been so far and how you’re adjusting to the new
Group Discussion (GD) is a vital assessment tool used in academic, recruitment, and training environment.
settings to evaluate the overall personality, communication, and interpersonal skills of candidates.
It provides a platform where multiple participants discuss a given topic, allowing evaluators to Looking forward to hearing all the details. Once again, heartiest congratulations and best wishes
observe and assess their abilities in a real-time, interactive environment. for your new journey!

With warm regards,

Your friend,
[Your Address] As most of us come from diverse backgrounds and remote areas, many students face difficulties
Patna – 800001 in understanding certain theoretical concepts and practical applications. Additionally, not all
22 June 2025 students have access to local study centres or proper academic guidance. Free online coaching
classes will not only help us grasp the subjects better but also improve our performance in
Dear [Friend’s Name], examinations.

I hope you are doing well. It’s been a while since we last talked, and I wanted to write to you with In today’s digital learning environment, providing such online support will enhance the quality of
a small suggestion that I think could really benefit you. education and ensure better engagement. We request that these classes be conducted either live or
through recorded sessions, with access to doubt-clearing opportunities.
Lately, I’ve been reading and hearing a lot about the importance of communication skills in getting
good jobs. No matter how qualified or talented we are, strong communication—both spoken and We hope you will consider our request and take necessary steps to help us in our academic journey.
written—makes a big difference during interviews and in the workplace. That’s why I thought of
suggesting you to take up a communication course. Thanking you,

There are many short-term online and offline courses that teach presentation skills, public Yours sincerely,
speaking, interview techniques, and professional writing. These skills can help you stand out from [Your Full Name]
the crowd and boost your confidence too. Enrollment No.: [XXXXXXX]
BLIS Student
I know you’re already working hard, but adding this skill to your profile can really improve your Date: 22 June 2025
chances of getting better job opportunities. Think about it—it’s a small step with a big impact.

Let me know what you think. I’d be happy to help you find a good course if you're interested.
2. (a) Why Listening is Considered the Most Important Communication Skill
Take care and stay in touch!
Listening is considered the most important communication skill because it forms the foundation
Your friend, of effective interaction. It enables a person to understand the message being conveyed, respond
appropriately, and build meaningful relationships. Active listening shows respect, builds trust, and
prevents misunderstandings.

Unlike hearing, which is passive, listening is an active process that involves concentration,
interpretation, and feedback. Good listening skills are essential in education, workplace, and
1. Letter to the Vice Chancellor of IGNOU Requesting Free Online Coaching for BLIS personal life, as they help in absorbing information, resolving conflicts, and encouraging
Students collaboration. Therefore, being a good listener enhances one’s overall communication ability and
personal effectiveness.
To
The Vice Chancellor, 2. (b) What are Communication Styles? Explain How a ‘Socialiser’ Reacts to a Situation
Indira Gandhi National Open University (IGNOU), (10 marks)
Maidan Garhi, New Delhi – 110068
Communication styles refer to the ways individuals interact, express themselves, and respond
Subject: Request for Free Online Coaching Classes for BLIS Students during communication. These styles reflect personality traits and influence how messages are sent
and received. The four main communication styles are:
Respected Sir/Madam,
1. Director (Controller) – Task-focused, decisive, and goal-oriented.
I am a student of the Bachelor of Library and Information Science (BLIS) program at IGNOU. I 2. Thinker (Analyzer) – Logical, detail-oriented, and structured.
am writing this letter on behalf of many fellow students to kindly request the provision of free 3. Relater (Supporter) – Caring, patient, and cooperative.
online coaching classes for the BLIS programme. 4. Socialiser (Expressive) – Outgoing, enthusiastic, and people-oriented.

A Socialiser is energetic, talkative, and friendly. They enjoy group interactions, storytelling, and designed to meet today’s industry and research needs, with qualified faculty, well-equipped
expressing emotions openly. When reacting to a situation—especially a social or group-based classrooms, and digital learning support.
one—a socialiser:
Our library is rich in physical and digital resources, including e-journals and databases. We also
 Responds quickly and enthusiastically. provide various student support services such as career counseling, workshops, sports facilities,
 Focuses on people and relationships more than facts. and cultural activities.
 May act on impulse rather than analysis.
 Tries to lighten the mood or reduce tension through humor. We believe in creating a student-centered environment. You’ll find our faculty approachable, the
 Prefers collaboration and discussion over working alone. administration helpful, and our students cooperative.

While socialisers are great team players and motivators, they sometimes need to be reminded to We encourage you to actively participate in both academic and extracurricular activities. Always
stay focused and organized. Their strength lies in building connections and spreading positivity. feel free to ask questions, share ideas, and make the most of the opportunities here.

We wish you a great beginning and a successful journey ahead. Welcome once again!

3. (a) Explain Barriers to Listening and How Language Barriers Can Be Overcome
(10 marks)
4. (a) Types of Internal Communication and Detailed Discussion of One Type
Barriers to listening are obstacles that prevent effective communication and understanding. (10 marks)
Common barriers include:
Internal communication refers to the exchange of information within an organization. It helps in
1. Physical distractions (noise, environment) coordination, decision-making, and building a strong organizational culture. The major types
2. Psychological barriers (stress, emotions, bias) include:
3. Language barriers (different languages or unfamiliar terms)
4. Lack of attention or interest 1. Vertical Communication (upward and downward)
5. Interruptions or multitasking 2. Horizontal Communication (peer-to-peer)
3. Diagonal Communication (across departments and levels)
Language barriers occur when the speaker and listener do not share a common language or 4. Formal Communication (structured and official)
understanding of vocabulary. These can lead to confusion and misinterpretation. 5. Informal Communication (casual, unofficial)

To overcome language barriers: Detailed Discussion – Vertical Communication:

 Use simple and clear language. Vertical communication flows between different levels of an organization—either upward (from
 Avoid jargon or complex terms. subordinates to superiors) or downward (from superiors to subordinates).
 Repeat and paraphrase important points.
 Use visual aids, gestures, or examples.  Downward communication includes instructions, policies, and feedback from
 Encourage feedback and clarification. management.
 Learn basic words or phrases of the other person’s language when possible.  Upward communication includes reports, grievances, suggestions, and performance
updates from employees.
3. (b) Introducing Your Institution to New Students  Conversation Between Librarian and a New Student
(10 marks)  Student: Good morning, sir. I’m new here and wanted to know about the facilities
available in the library.
Good morning everyone, and welcome to [Institution Name]! Librarian: Good morning! Welcome to the library. We offer a wide range of resources
and services to support your studies.
It’s a pleasure to have you all here. Our institution has a long-standing reputation for academic Student: Thank you. Could you please tell me about the types of books available?
excellence, professional development, and holistic education. We offer a range of programs Librarian: Certainly. We have textbooks, reference books, journals, magazines,
 newspapers, and competitive exam materials. 3. Expository Writing: Provides information, explains a topic, or gives instructions. It is
Student: That’s great. Is there any digital access available? logical, factual, and free from personal opinion.
Librarian: Yes, we provide access to e-books, online journals, and databases through our 4. Persuasive Writing: Aims to convince the reader to agree with the writer’s opinion or take
digital library portal. a specific action. It uses arguments, facts, and emotional appeals.
Student: Can I borrow books to take home? 5. Analytical Writing: Examines and interprets information, often seen in reports or
Librarian: Of course. With your library card, you can borrow up to three books for 14 academic writing. It requires evidence, reasoning, and critical thinking.
days.
Student: Are there reading or study spaces here? Do’s and Don’ts in Group Discussion (GD)
Librarian: Yes, we have a quiet reading hall, computer section, and a group discussion (10 marks)
room.
Student: That’s really helpful. How can I get a library card? Do’s in Group Discussion:
Librarian: Just fill out the registration form at the counter, and you’ll receive your card
within a day. 1. Be well-prepared with knowledge of current topics and issues.
2. Listen actively to others and acknowledge their points.
(a) Importance of Profile: 3. Maintain eye contact with group members, not just the moderator.
A profile is a summary of a person’s background, education, work experience, achievements, and 4. Speak clearly and confidently, using formal and polite language.
interests. It is often used in resumes, job applications, and professional networking sites. A well- 5. Support your views with facts, examples, or logic.
written profile creates a strong first impression, highlights one’s strengths, and quickly informs 6. Encourage participation and build on others’ ideas.
employers or readers about key qualifications and career goals. It helps in personal branding and 7. Stay calm and composed, even during disagreement.
sets the tone for further communication. 8. Stick to the topic and keep your points relevant.
9. Use body language effectively (nodding, sitting upright).
(b) Importance of Profile Skills: 10. Summarize key points if given the chance to conclude.
Profile skills refer to the core abilities and strengths a person possesses, such as communication,
teamwork, problem-solving, and leadership. Mentioning these skills in a profile helps employers Don’ts in Group Discussion:
understand a candidate's potential beyond academic qualifications. They show how well a person
can perform tasks and adapt to work environments. Including relevant skills increases 1. Don’t interrupt others while they are speaking.
employability and helps match the candidate to suitable job roles. 2. Don’t dominate the discussion or speak too much.
3. Avoid arguing aggressively or getting emotional.
(c) Efficient Telephoning: 4. Don’t speak without preparation or factual backing.
Efficient telephoning means using clear, polite, and effective communication while speaking on 5. Avoid negative body language like crossed arms or looking away.
the phone. It involves answering calls promptly, greeting the caller properly, speaking clearly, 6. Don’t ignore others’ opinions or show disrespect.
listening actively, and conveying the message concisely. Maintaining a professional tone, taking 7. Avoid going off-topic or repeating the same point.
accurate messages, and ending the call politely are also important. Good telephone etiquette builds 8. Don’t use slang, informal phrases, or offensive language.
a positive impression and ensures smooth communication. 9. Don’t whisper or have side conversations during the GD.
10. Avoid being silent throughout—participation is essential.
11. (a) Good manners
Good manners help us show respect to others and create a positive impression in social
6. Methods of Writing (10 marks) situations.
12. (b) Good listeners
There are several methods of writing used based on purpose, audience, and content. The main Good listeners make others feel heard and understood, which builds trust and stronger
methods include: relationships.
13. (c) Dignity
1. Descriptive Writing: Focuses on describing a person, place, or event using vivid details. She faced the challenges of life with quiet dignity and never let difficulties break her spirit.
It appeals to the senses and helps the reader visualize the subject. 14. (d) Hard work
2. Narrative Writing: Tells a story or sequence of events. It includes a plot, characters, and Through hard work and determination, he achieved his goal of becoming a successful
a setting, often with a beginning, middle, and end. engineer.

15. (e) Writing skills Today, I would like to share some suggestions on how we can improve our library’s membership
Strong writing skills are essential for expressing ideas clearly and professionally in any and attract more users.
field.
Firstly, accessibility is key. We must ensure that our library is open for longer hours, especially
(a) "To be a good communicator, it is important to be a good listener." – Comment during weekends and evenings, to suit the needs of working professionals and students. Adding
Good communication is a two-way process that involves both speaking and listening. A good ramps and clear signage will also help differently-abled users.
listener understands the speaker's message, responds thoughtfully, and shows respect for others’
views. Active listening helps avoid misunderstandings, builds trust, and promotes meaningful Secondly, the attitude and warmth of the staff play a big role. A friendly, helpful approach
interaction. Without listening, communication becomes incomplete. Hence, being a good listener creates a welcoming atmosphere and encourages users to return. Staff training in user interaction
is essential for effective communication. and support can greatly enhance this experience.

Third, we need to increase the number of books and resources, especially in high-demand areas
like competitive exams, latest fiction, and academic research. A regular update of collections
(b) Difference between 'The Relater', 'The Socialiser', 'The Thinker' and 'The Director' ensures user satisfaction.
These are four communication styles based on personality:
Furthermore, digitisation of the library is essential. Providing access to e-books, online journals,
 The Relater: Friendly, supportive, and loyal. Values relationships and avoids conflict. and remote digital membership will attract tech-savvy users and students who cannot visit
 The Socialiser: Outgoing, talkative, and enthusiastic. Likes interaction and quick regularly.
decisions.
 The Thinker: Logical, detail-oriented, and organized. Prefers facts and analysis. Lastly, promoting the library through social media, workshops, reading events, and partnerships
 The Director: Goal-driven, decisive, and assertive. Focuses on results and leadership. with schools and colleges can boost visibility.

Understanding these styles helps in improving interpersonal communication and teamwork. With these improvements, our library can become more dynamic, inclusive, and user-friendly,
resulting in increased membership and engagement.

Thank you.
(c) Portfolio: Its Importance
A portfolio is a collection of documents that showcase a person’s qualifications, achievements, 4/5. Advantages and Limitations of Using a Questionnaire for Data Collection
skills, and experiences. It may include certificates, resumes, project reports, and work samples. (Approx. 200 words)
Portfolios are important in job interviews, admissions, or professional growth as they provide
evidence of one’s capabilities and progress. A well-organized portfolio reflects professionalism A questionnaire is a data collection tool consisting of a set of questions, used to gather information
and enhances one’s profile. from individuals about their opinions, experiences, or behaviors. It is widely used in research,
surveys, and feedback systems.

Types of questionnaires include:

(d) Importance of Body Language in Communication
Body language is a key part of non-verbal communication. It includes gestures, facial expressions,  Structured (closed-ended): Contains fixed response options (e.g., Yes/No, multiple
posture, and eye contact. It can reinforce or contradict spoken words. Positive body language choice).
shows confidence and engagement, while negative signals can cause confusion or discomfort.  Unstructured (open-ended): Allows respondents to answer freely in their own words.
Effective use of body language enhances clarity, trust, and the overall impact of communication.  Mixed: Combines both types for balanced data collection.

Presentation: Improving Library Membership Advantages:

Good morning everyone, 1. Cost-effective and time-saving: Questionnaires can be distributed to large groups quickly
and cheaply, especially online.
2. Standardized data: Uniform questions ensure consistency in data collection.
 3. Anonymity: Encourages honest and unbiased responses, especially on sensitive topics.  Informational Reports: Present data without analysis (e.g., library usage report).
4. Wider reach: Can be sent across regions, making it easy to gather large-scale data.  Analytical Reports: Provide analysis and recommendations (e.g., performance report).
5. Easy to analyze: Especially when using closed-ended questions with statistical tools.  Progress Reports: Show work completed over a period.
 Research Reports: Present findings from research projects.
Limitations:
Characteristics: Clear structure, objective tone, factual data, headings/subheadings, and formal
1. Limited depth: Closed-ended questions may not capture detailed insights or explanations. language.
2. Low response rate: Many people may ignore the questionnaire, especially online ones.
3. Misinterpretation: Respondents might misunderstand questions, affecting accuracy.
4. Lack of personal interaction: No chance to clarify doubts or explore complex topics.
5. Respondent bias: Some answers may be dishonest or influenced by social desirability. (d) Preparing a Good CV

a) Writing a Good Paragraph A Curriculum Vitae (CV) is a document highlighting a person’s qualifications, skills, and
experiences. A good CV includes:
A good paragraph expresses a clear and complete idea. It begins with a topic sentence that
introduces the main point, followed by supporting sentences that explain, justify, or give  Personal Information
examples. A good paragraph is well-organized, coherent, and unified—all sentences relate to  Career Objective
the main idea. It ends with a concluding sentence that summarizes or links to the next paragraph.  Educational Qualifications
Correct grammar, punctuation, and logical flow are also essential.  Work Experience
 Skills and Achievements
 References (if required)

(b) Features of a Proposal (Including a Draft Proposal for Acquiring Books for the Library) (a) Effective Presentation

A proposal is a formal document suggesting a plan or idea for consideration. Key features include: An effective presentation clearly communicates the intended message to the audience using well-
organized content and confident delivery. It involves planning, understanding the audience, using
 Title and Purpose visual aids (like slides or charts), and maintaining eye contact. The presenter should speak clearly,
 Background Information stay on topic, and engage the audience. A good presentation ends with a summary and encourages
 Objectives questions or feedback.
 Details of the Plan
 Estimated Budget
 Expected Benefits
 Conclusion (b) Some Basic Guidelines for Good Writing

Draft Proposal Example: Good writing is clear, concise, and grammatically correct. Key guidelines include:
Title: Proposal for Acquisition of New Books for Library
Objective: To update and expand the current book collection.  Write with a clear purpose and structure.
Details: Include 100 new titles on digital libraries, AI, and competitive exams.  Use simple, direct language.
Budget: Estimated ₹50,000.  Organize ideas logically with paragraphs and headings.
Benefit: Enhance user satisfaction and support academic learning.  Avoid spelling and punctuation errors.
 Revise and proofread your work.
These practices help make the writing easy to read and effective in communication.

(c) Types of Reports and Their Characteristics

Reports are factual, structured documents used to present information. Types include:

(c) Importance of Portfolio 1. Personal Information:

A portfolio is a collection of documents and samples that highlight a person's qualifications, skills,  Date of Birth: 10 June 1999
and achievements. It may include a resume, certificates, project reports, and work samples. A  Address: Patna, Bihar
portfolio is important during interviews, admissions, or performance reviews as it provides
concrete evidence of one’s abilities and progress over time. 2. Educational Qualifications:

 B.Tech (Mechanical), Bakhtiyarpur College of Engineering, Patna

 Pursuing BLIS (Bachelor of Library and Information Science), IGNOU
(d) Conducting a Survey  12th – Bihar Board, 2017
 10th – Bihar Board, 2015
Conducting a survey involves gathering information from a group of people using tools like
questionnaires or interviews. It helps in understanding opinions, behaviors, or trends. Steps include 3. Work Experience:
defining the purpose, designing the questionnaire, selecting participants, collecting data, and
analyzing results. Surveys are useful in research, marketing, and decision-making processes.  One-year teaching experience
 Apprentice Trainee – HPCL LPG Plant
 Apprentice Trainee – NTPC
 Experience in Oil and Gas Sector
Points to Keep in Mind While Preparing a Portfolio:
4. Skills:
1. Purpose: Know why you are creating the portfolio (job, interview, internship, course, etc.).
2. Relevant Content: Include only relevant documents that support your skills and  MS Office, Library Management Software
qualifications.  Communication and Presentation Skills
3. Organization: Arrange items in a logical order (e.g., personal info → education →  Cataloguing and Classification
experience → certificates → work samples).  Basic Computer Networking
4. Presentation: Make it neat and professional—use clear headings, labels, and proper
formatting. 5. Certificates:
5. Accuracy: Ensure all details (dates, names, marks, etc.) are correct and updated.
6. Evidence of Skills: Include certificates, projects, writing samples, or other proof of your  Internship in Library Science
skills.  Apprentice Completion Certificates from HPCL and NTPC
7. Reflection: If possible, add a personal statement or career goal to reflect your vision.  Digital Literacy Certificate
8. Customization: Tailor the portfolio to suit the specific job or course you're applying for.
9. Clarity and Simplicity: Avoid clutter. Keep the content concise and easy to understand.
10. Digital or Printed: Prepare both digital (PDF format) and printed versions if needed.

Sample Portfolio of Dharmendra Kumar

Name: Dharmendra Kumar

Contact: dharmendra@email.com | +91XXXXXXXXXX
Career Objective: To work in a dynamic library or information center where I can utilize my
technical and academic knowledge in Library and Information Science.