OYO BUSINESS MODEL

Key Partners Key Activities Value Propositions Customer Relations Customer Segments
 Hotels, clubs,  Platform  Well-designed  Self-Serve Platform  Leisure
corporations,  Partnership app  Hotel Travelers
banquet halls  Customer accommodation  Family
 simple and easy-
experience Staff Travelers
 Event to-use app for
 Sales &  Customer Service  Business
organizations booking
Marketing Support Travelers
 Communicatio  Recruitment  speed and  Social Media  Adventure
n platform.  Business reliability in Travelers
 Electronic growth finding hotels,
payment  Communicati bars, theatres
services on  personalized
 Taxi service room features
providers  Holiday packages
 Dinner & discounts
Reservation Key Resources  Discount
Services  Hi-tech app membership
program Channels
 GPS services architecture
  community and  Website and
 In-room Leased and
franchised entertainment mobile application
entertainment
services hotel services  Blogs
properties.  Amenities  Neighbourhood
 Customer Hotels
Database  Student
 Employees Organisations
 Venture
Funding

Cost Structure: Resource Streams:

 Platform development and maintenance costs  Commissions
 Renovation and branding cost  Room Reservation Fee
 IT infrastructure cost  Membership fees
 Marketing and advertising costs  Advertising
 Employees salary costs  Sponsors and Partnerships
 Hotel Partners’ commissions  Consulting Services
 Legal cost
 Other operational and administrative cost