Introduction to Technical Communication - General Q&A
Communication: Definition, Purposes
Q: What is communication?
A: Communication is the process of exchanging information, ideas, thoughts, or feelings between
individuals or groups.
Q: What are the main purposes of communication?
A: To inform, persuade, express emotions, and build relationships.
Process of Communication
Q: What are the main elements in the communication process?
A: Sender, message, medium, receiver, feedback, and noise.
Q: Why is feedback important in communication?
A: It confirms whether the message has been understood as intended.
Types of Communication
Q: What are the different types of communication?
A: Verbal, non-verbal, written, and visual communication.
Q: What is the difference between verbal and non-verbal communication?
A: Verbal uses spoken or written words; non-verbal includes gestures, facial expressions, and body
language.
Technical Communication: Definition, Purposes, Characteristics
Q: What is technical communication?
A: It is a form of communication used in professional fields like science, engineering, and technology
to convey technical information.
Q: What are the purposes of technical communication?
A: To inform, instruct, and document technical processes or products.
Q: What are the characteristics of technical communication?
A: Clear, concise, accurate, audience-centered, and well-structured.
Difference Between Technical and General Communication
Q: How is technical communication different from general communication?
A: Technical communication is formal, objective, and used in professional settings, while general
communication can be informal and used in everyday life.
Q: Why is clarity important in technical communication?
A: To ensure that the information is easily understood and correctly interpreted.