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Nature of Technical Communication

Meenakshi Gupta
Objectives

z Understanding the concept of communication


z The communication process
z The channels of communication
z Nature of technical communication
z Skills
Communication

z Communication is the transfer of information


and understanding from one person to
another person. It is the way of reaching
others with facts, ideas, thoughts and values.
-Keith Davis
Communication- Meaning

z Derived from the Latin word communicare (to


share, to impart, or to commune)
z A dynamic interactive process
z Exchange of meaning and understanding
z Is symbolic
The Communication Process

Source Encoding Channel Decoding


Receiver

Feedback
Channels of Communication

z Downward
z Upward
z Horizontal
z Diagonal
Communication Networks

Chain Wheel All Channels


Nature of Technical Communication

z Is a transmission of technical and


professional information from one individual
to another
z Three important requirements of effective
technical communication are:
1. Subject competence
2. Linguistic competence
3. Organizational competence
Forms of Technical Communication

z Oral Vs. Written


Technical Communication Skills

z Listening
z Speaking
z Wrting
Barriers to Effective Communication

z Improper encoding
z Bypassing
z Frame of reference
z Physical distractions
z Psychological and emotional interference
z Intercultural Differences

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