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Definition

The document defines memos and business letters, highlighting their purposes and formats. Memos are used for internal communication within organizations, while business letters are for external communication with clients and other entities. Key differences include tone, length, format, and distribution methods.

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Yahaya Abubakar takalafiya
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38 views1 page

Definition

The document defines memos and business letters, highlighting their purposes and formats. Memos are used for internal communication within organizations, while business letters are for external communication with clients and other entities. Key differences include tone, length, format, and distribution methods.

Uploaded by

Yahaya Abubakar takalafiya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

1.

Definitions

Memo (Memorandum):
A memo is a short,formal document used for internal communication within an
organization. It is used to Inform, instruct, or request action from employees or
departments within the same organization.

Business Letter:
A business letter is a formal document used for external communication between an
organization and external parties such as customers, suppliers, government agencies,or other
businesses. It follows a specific format and tone.

2.Differences Between Memo and Business Letter

Feature Memo Business Letter


Purpose Internal communication External communication
Recipients Employees within the organization Clients, suppliers, government, other
firms
Tone Informal to semi-formal Formal
Length Brief and concise May be longer and more detailed
Format No address, uses headings like To, From, Includes sender’s and recipient’s
etc. addresses
Salutation/Closing Usually not used Formal salutation and closing (e.g.,
Yours sincerely)
Distribution Posted on noticeboards, emails, memos Sent by mail or email directly to the
recipient
Examples Office notice, meeting reminder Inquiry letter, complaint letter

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