Major medias of written

communication
Presented by:
Erfanur Rahmam Momen
 Medias of written communication

• Personal Letter
• Business Letter
• Memos (Memorandums)
 Personal Letter
Definition
A personal letter is a type of letter (or informal composition) that usually concerns personal
matters (rather than personal concerns) and is sent from one individual to another.
 Business Letter
Definition

A business letter is usually a letter from one company to another, or between such organizations
and their customers, clients and other external parties. The over all style depends on the
relation between the parties and concerned.
 Purpose of Business Letter
• To in form
• To instruct
• To request
• To inquire
• To remit
• To order
• To advise
• To correct managers
• To questions
 Essential of Good Business Letter

Definite Structure Cordiality

Conciseness Correctness
Relevancy Non-superfluity
Competencies Purposive
Simplicity Unity
Clarity Get and hold attention
Popular language Confidence builder and action
Courtesy Oriented
Neutrality Coherence
 Parts of Business Letter

Letterhead Signature identification

Heading I.E.D. Block
Inside address i) I = Initials
Subject heading ii) E = Enclosure
Reference iii) D = Distribution list
Salutation
Body
Complementary close
Signature
 Memos (Memorandums)

Definition:
A memo (memorandums) is a written note or communication especially in business
between people working for the same organization.

A memo is used for internal communication between executives and subordinates

or between officers of the same level.

It is also used as outside communication between two organizations.

 Use of Memos in Business

• To issue instructions to the staffs.

• To communicate policy changes to the staffs.
• To give or seek suggestions to and from subordinates.
• To request help or information.
• To confirm a decision arrived at on the telephone.
• To intimate granting or withholding permission to do something.
• To seek explanation on some matter of conduct, etc.
• To use as future reference.
• To exchange ideas between firms about a particular issue of interest.
 Memo Formats
• Memo head ( corporation’s name and address)
• Date
• File number
• To (receiver’s name with designation)
• From ( sender’s name with designation)
• Subject
• Body (messages)
• Copies information
• signature ( sender’s signature)
Any questions ?
Thank you !