This is Class Notes for Commvault Administration Level-2 online training program
CommVault Professional Training Demo Session Summary
Session Overview
1. Type: Demo session (1 hour)
2. Purpose: Course content overview and Q&A
3. Full Course: 30-hour session covering L1 and L2 operations
Prerequisites
Students should have basic knowledge of:
1. Information technology fundamentals
2. Operating systems (especially Windows - C drive, D drive concepts)
3. Basic networking concepts (LAN, SAN overview)
4. No expert-level knowledge required
Enterprise Backup Market Overview
Major Players (Based on Gartner Quadrant)
Leaders Section:
1. CommVault
2. Veeam
3. Rubrik
4. Cohesity
5. Veritas
CommVault Position
1. Established: 1990s (seasoned company)
2. Maturity: Very mature product with extensive features
3. Target Market: Enterprise/Fortune 500 companies, banking sector
4. Stability: Very stable product for large-scale environments
5. Capabilities: Strong features for both on-premise and cloud backups
Market Segmentation
1. Enterprise Level: CommVault, Veritas (high license cost, big companies only)
2. Mid-size Market: Rubrik, Veeam (cost-effective alternatives)
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3. Job Market: Strong demand for CommVault skills, many MNC openings
Course Content and Structure
Training Approach
1. Theoretical Content: Comprehensive coverage of concepts
2. Lab Demos: Hands-on demonstrations where feasible
3. Materials Provided:
1. Detailed lesson PDF files
2. Slides and screenshots
3. Private YouTube recordings (shared to student email)
4. No Note-taking Required: All materials provided
Special Features
1. Interview Preparation: Questions expected for each topic
2. Mock Interview: Optional constructive feedback session
3. Post-job Assistance: Support during initial job period via WhatsApp
Coverage Limitations
1. SAN Environment: Theory and screenshots only (cannot show live demo)
2. VMware: Theory only (lab setup not feasible)
3. Hyper-V: Full lab demonstrations available
Backup Fundamentals
Why Backup is Needed
Purpose: Create second copy of critical data
Risk Mitigation: Protection against hardware failure, ransomware, disasters
Enterprise Need: Centralized storage solution for large organizations
Personal vs Enterprise Backup
Personal Level:
External drives (USB, external hard disk)
Manual copy-paste operations
Enterprise Level:
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Centralized storage systems
Automated backup tools
Intelligent data management
Fault tolerance requirements
CommVault Architecture
Three-Tier Architecture Components
1. CommServ (Master/Brain)
Primary Functions:
Maintains complete metadata database
Handles job scheduling (automated backups)
Manages restore operations (manual/on-demand)
Acts as administrative console
Coordinates all backup/restore activities
2. Media Agent (Data Mover)
Primary Functions:
Conducts data movement from source to destination
Acts as intermediate between client and storage
Allocates storage resources
Writes client data to storage devices
3. Client (Source)
Definition: Server or machine whose data needs backup Examples:
Oracle database servers
Windows file servers
Linux servers
SQL servers
Office 365 servers
Storage boxes
Function: Hosts agent software for OS/application communication
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Data Flow Process
Job Initiation: CommServ sends requests to both media agent and client
Data Preparation: Client prepares data for backup
Resource Allocation: Media agent allocates storage resources
Data Transfer: Client sends data to media agent
Storage Writing: Media agent writes data to storage device
Storage Types
CommVault supports multiple storage destinations:
Disk Storage: Traditional disk-based storage
Cloud Storage: Cloud-based backup destinations
Tape Library: Tape-based storage systems
Note: Media agent writes to one configured storage type per backup job
CommCell Environment
Definition
Complete infrastructure bundle consisting of:
One CommServ
Associated media agents
Connected clients
Storage components
Scalability Options
Single CommCell Environment:
One CommServ per region/location
Multiple media agents (hundreds possible)
Multiple clients (can exceed 50,000 for large enterprises)
Multiple CommCell Environments:
1. Separate CommServ in different regions
2. Example: HSBC with CommServ in India, China, Europe, USA
3. Independent operation per region
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Scaling Considerations
4. Large Enterprises: Multiple regional CommCell environments
5. Cost-Conscious Organizations: Single CommCell handling multiple regions
6. Media Agent Clustering: Multiple media agents can work together
7. Client Scale: Thousands to tens of thousands per environment
Course Curriculum Coverage
Server/Application Types
8. File System Backups:
o Windows file system
o Linux file system
9. Database Backups:
o Oracle database backup
o SQL Server backup
10. Virtualization Backups:
o Hyper-V (agentless) - with lab demos
o VMware (agentless) - theory only
Operational Skills (L1/L2 Level)
11. CommServ operations and management
12. CommServ upgrades and troubleshooting
13. Media agent configuration and management
14. Media agent upgrades and troubleshooting
15. Hardware refresh procedures
16. Component decommissioning
17. Day-to-day monitoring activities
Key Interview Topics
18. Architecture Question: "What is the architecture of CommVault?"
19. Answer Framework: Three-tier architecture with CommServ, Media Agent, and
Client
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20. Component Explanation: Ability to clearly explain each component's role
Agent-Based vs Agentless Backup
21. Agent-Based: Requires software package installation on target server
22. Agentless: No agent installation required (covered for virtualization)
23. TSM Comparison: Similar to other backup tools requiring agent installation
Career Prospects
24. Job Market: Strong demand in enterprise sector
25. Skill Value: CommVault knowledge alone sufficient for placement
26. Industry Preference: Major MNCs prefer CommVault experience
27. Career Path: L1 to L2 backup engineer progression
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CommVault Backup Product Training - Day 1 Summary
Training Overview
4. Duration: 30 days
5. Focus: Day-to-day operations for backup administrators
6. Target Level: L1 to L2 backup engineers
7. Approach: Real-time scenario-based training
Course Expectations and Benefits
Skills Development Timeline
8. 2-3 days: Ability to set up own lab environment
9. Course completion: Eligible for L2 level job applications
10. Current L1 engineers: Gain hands-on experience for L2 promotion
Lab Environment Setup Options
Option 1: Local Setup
11. Minimum requirement: 16 GB RAM on laptop
12. Install VMware Workstation
13. Create at least 2 virtual machines:
1. One for CommServ
2. One for Media Agent
Option 2: Azure Cloud Setup
14. Microsoft Azure cloud environment
15. Cost involved (charges apply)
16. New subscribers get $200 free credit for 30 days
17. Requires debit/credit card for account creation
CommVault Three-Tier Architecture
Tier 1: CommServ (Console Machine)
18. Role: Coordinates all activities in environment
19. Responsibilities: All administrative activities
Tier 2: Media Agent
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20. Role: Data movement coordinator
21. Functions:
1. Coordinates with storage systems
2. Reports back to CommServ
3. Multiple additional functionalities (covered in detail later)
Tier 3: Client
22. Definition: Machine whose data needs to be backed up
23. Types: Agent-based or agentless
24. Examples: Oracle database server, file systems, any server requiring backup
Environment Types and Use Cases
On-Premise Environment
25. Customer has own data center
26. CommVault setup within on-prem infrastructure
Cloud Environment
27. Complete infrastructure in cloud
28. Backup environment also set up in cloud
Hybrid Environment
Some workloads in on-premise
Some workloads in cloud
CommVault supports all environment types
Practical Training Approach
ABC Bank Example Scenario
Small banking environment
Single backup administrator role
Real-world implementation scenarios
Step-by-step environment setup
Training Structure
Scenario-based learning
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Small and large environment examples
Different deployment models demonstration
CommServ Installation Process
Version Selection Strategy
CommVault Version Policy:
Latest version: 11.3.6
Customer preference: n-1 (one version below latest)
Training version: 11.3.2 (Long Term Support - LTS)
11.3.2 Benefits:
o 5 years of support from CommVault
o Stable release
o Most customers currently use this version
Installation Prerequisites
Server Requirements
Operating System: Windows Server (99% of customers use Windows)
o Windows 2022 or 2019 recommended
o Linux support available from 11.3.2 but rarely used
Resources: Minimum 16 GB RAM, 4 vCPU
Storage: Default 127 GB OS disk
Package Download Process
Official URL: [Link] (redirects from [Link])
Navigation: Home → Media Kits → 11.3.2
Package Type: Full Media Kit
Variants:
o x64: 64-bit Windows (recommended)
o Windows: 32-bit Windows
o Unix: All Linux distributions
Access: Requires login credentials from CommVault support
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ABC Bank Implementation Example
Step-by-Step Process
Initial Setup:
o Backup admin hired at ABC Bank
o Manager requests backup environment setup
o CommVault tool already selected
Server Provisioning:
o Request virtual machine from server team
o Specify Windows Server 2022/2019
o Obtain server details (IP, hostname, credentials)
Package Acquisition:
o Download from [Link]
o Obtain login access through manager/support
o Download 11.3.2 full media kit (x64 version)
Installation Preparation:
o Copy package to target virtual machine
o Extract ZIP file
o Locate [Link] file for installation
Azure Cloud Environment Setup
Virtual Machine Creation Process
Access Portal: [Link]
Prerequisites: Azure subscription (pay-as-you-go or trial)
VM Configuration:
o Resource Group: Create new (e.g., "Commvault environment")
o VM Name: CommServ
o Image: Windows Server 2022
o Size: 4 vCPU, 16 GB RAM
o Authentication: Username/password
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o Network: RDP port 3389 open
o Storage: Default 127 GB OS disk
Cost Considerations
Hourly Rate: Approximately 40 INR per hour
Billing Model: Pay-as-you-go based on usage
Free Tier: $200 credit for new subscribers (30-day validity)
Network Configuration
IP Address Management
Private IP Address:
Used for communication between Azure resources
Changes by default on reboot
Must be set to static for lab consistency
Configuration: Networking → Network Interface → IP Config → Static
Public IP Address:
28. Required for external access (from laptop/workstation)
29. Used in RDP connection
30. Visible only in Azure console, not inside VM
Firewall Settings
31. Lab Setup: Disable firewall for simplicity
32. Production: Keep firewall enabled (corporate requirement)
33. Configuration: Turn off private and public network firewalls
Connection Process
34. Download RDP File: From Azure portal
35. Credentials: Use created username/password
36. IP Address: Automatically uses public IP
37. Access Method: Remote Desktop Protocol (RDP)
Installation Process Overview
Package Preparation
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38. Download Location: Local laptop/workstation
39. Transfer Method: Copy to target virtual machine via RDP
40. File Type: ZIP archive requiring extraction
41. Installation File: [Link] within extracted folder
Next Session Preview
42. CommServ package installation (15-minute demonstration)
43. CommServ configuration
44. Media Agent installation and configuration
45. Windows client configuration
46. File system backup setup
47. File system restore process
48. Linux client configuration and backup
Key Learning Points
Version Management
49. LTS Concept: Long Term Support provides extended stability
50. Customer Behavior: Preference for proven stable versions over latest releases
51. Support Duration: 5 years for LTS versions
Environment Planning
52. Hybrid Support: CommVault handles all deployment models
53. Scalability: Tool supports both small and large environments
54. Real-world Approach: Training based on actual implementation scenarios
Technical Foundation
55. Architecture Understanding: Three-tier model is fundamental
56. Role Clarity: Each tier has specific responsibilities
57. Practical Implementation: Step-by-step approach for real-world deployment
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Commvault Training Session 2 - Infrastructure Setup Notes
Session Overview
29. Second class of Commvault training
30. Focus: Building physical architecture and virtual machine infrastructure
31. Previous session covered: Azure VM installation, software downloading, and copying
Commvault software
Current Status
32. Deployed virtual machine in Azure cloud
33. Commvault package not yet installed
34. Building infrastructure foundation before software deployment
Virtual Machine Deployment Strategy
Operating System Requirements
Component Windows Support Linux Support Customer Preference
Comm Server Required (Always Windows) Supported but rare 99% prefer Windows
Media Agent Supported Supported Mixed usage
Client Machines Supported Supported Multiple clients possible
Virtual Machine Setup Process
1. Media Agent VM Deployment
Purpose: Install media agent package Steps:
35. Access [Link]
36. Navigate to Create > Azure Virtual Machine
37. Select same resource group as comm server
38. Configure VM settings:
1. Name: media-agent (user-friendly naming)
2. Image: Windows Server
3. Size: Minimum 2 vCPUs, 8 GB RAM
4. Credentials: Create username/password for RDP access
5. Port: 3389 (RDP port) must be open
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6. Disk: 127 GB (default)
39. Networking configuration:
1. Use same virtual network as comm server
2. Use same subnet as other VMs
3. Keep remaining options as default
40. Cost: 20 Indian rupees per hour
Post-Deployment Configuration:
41. Set private IP to static:
1. Go to Networking > IP Configuration
2. Change from dynamic to static
3. Ensures IP remains same after reboot
42. Connect via RDP using public IP
43. Disable Windows firewall (lab purposes only)
44. Test network connectivity:
1. Use ipconfig to find private IP
2. Ping comm server IP ([Link]) to verify connectivity
2. Linux Client VM Deployment
Purpose: Demonstrate client backup scenarios Steps:
45. Same initial process as media agent
46. VM Configuration:
1. Name: Linux-client (user-friendly)
2. Image: Ubuntu Server (Linux)
3. Size: 2 vCPUs, 8 GB RAM
4. Authentication: Password-based
5. Port: 22 (SSH) must be open
6. Disk: Increased from 30 GB to 64 GB (OS disk)
47. Cost: 5 rupees per hour
Connection Method:
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48. Linux requires SSH/Putty (not RDP)
49. Download Putty if not available (free software)
50. Connect using public IP address
51. Login credentials: CV admin + created password
Post-Connection Commands:
52. sudo su - - Elevate to root user
53. whoami - Verify current user
54. ip addr - Check private IP address
55. Test connectivity: Ping comm server ([Link]) and media agent
3. Windows Client VM Deployment
Purpose: Windows-based client backup scenarios Configuration:
56. Name: Windows-client
57. Image: Windows Server 2019
58. Size: 2 vCPUs, 4 GB RAM
59. Port: 3389 (RDP)
60. Disk: 127 GB
61. Cost: 6 rupees per hour
Standard Post-Deployment Steps:
62. Set IP address to static
63. Connect via RDP
64. Disable firewall (domain, private, public networks)
65. Test network connectivity using ipconfig and ping tests
Network Configuration Requirements
Critical Network Settings
Static IP Assignment
o Change all VMs from dynamic to static IP
o Required for Commvault functionality
o Prevents IP changes after reboot
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Connectivity Testing
o Perform ping tests between all VMs
o Successful replies indicate proper network communication
o Required before installing Commvault packages
Firewall Configuration
o Disable for lab demonstration
o In production: Configure proper firewall rules instead
IP Address Assignment Example
Virtual Machine Private IP Role
Comm Server [Link] Management server
Media Agent [Link] Backup operations
Linux Client [Link] Client backup source
Windows Client [Link] Client backup source
Cost Management
Important: Stop VMs when not in use
Billing occurs hourly while VMs are running
Use Azure trial account ($200 credit) for learning
Always stop all VMs after lab completion
Alternative Setup: Local Environment
VMware Workstation Option
Free software for personal computer setup
Download from [Link] (Broadcom acquired VMware)
Register with Gmail account (no company account required)
Allows local lab environment without cloud costs
Key Takeaways
Infrastructure setup is foundation before software installation
Proper network configuration essential for Commvault functionality
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Multiple client types supported (Windows/Linux)
Scalability: Can deploy multiple media agents and clients as needed
Cost awareness crucial in cloud environments
Network connectivity testing mandatory before proceeding
Next Steps
Install Commvault packages on prepared infrastructure
Configure backup policies and operations
Demonstrate actual backup and recovery processes
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Commvault Training Session 3 - Package Installation and Configuration Notes
Session Overview
66. Focus on actual Commvault software installation after infrastructure setup
67. Previous sessions covered virtual machine deployment and infrastructure building
68. Current session covers CommServe package installation and Media Agent
deployment
Prerequisites Review
Infrastructure Options
69. VMware Workstation (Local Environment)
1. Permanent solution on personal laptop
2. Requires minimum 8GB RAM
3. Better for slower laptops
70. Azure Cloud (Cloud Environment)
1. Trial subscription provides $200 credit
2. Free for one month
3. Suitable for practice and learning
CommServe Package Installation
Installation Process
71. Connect to Virtual Machine
1. Access [Link]
2. Select CommServe virtual machine
3. Download RDP file and connect
72. Package Preparation
1. Software package size: 10 GB
2. Extract zip file (right-click and extract)
3. Navigate to folder: 11.32/winx64
4. winx64 = Windows version
5. [Link] = Linux version
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73. Installation Steps
1. Right-click setup file > Run as Administrator
2. Select English language
3. Accept license agreement
4. Choose "Install the package on this computer"
5. Create new CommCell
6. Select all roles
Installation Configuration
Directory Paths
Lab Environment
Component Recommended Path Notes
Path
Dedicated drive (D:,
Installation Path C: drive Azure D: drive is temporary
E:)
Warning appears for C:
Data Directory Non-OS drive C:/data directory
drive
Program files
SQL Server Engine C: program files Default location
location
CommServe Production needs separate
Dedicated drive C: drive
Database drive
Local or network
Disaster Recovery C: drive folder Stores DR metadata files
path
Important Notes:
74. Azure VM D: drive is temporary storage (data lost on reboot)
75. Production environments require dedicated drives
76. Lab environment uses C: drive due to limitations
Third-Party Software Installation
Automatically installed components:
77. VC++ (Visual C++)
78. SQL Server
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79. IIS (Internet Information Services)
80. .NET Framework
Post-Installation Configuration
81. Machine Identity
1. Client name: CommServe (default)
2. Host name: Use IP address ([Link]) instead of hostname
3. Required when no DNS resolution available
82. Database Setup
1. Select "Create new database"
2. Wizard handles background configuration
83. Admin Credentials
1. Username: admin (default)
2. Email address: Can use Gmail ID
3. Set password for console access
84. Installation Completion
1. Two URLs provided: Command Center URL and Metrics URL
2. Installation time: Approximately 15-20 minutes
CommServe Console Access
Accessing the Console
85. Go to Start menu > Commvault
86. Open "Commvault Console"
87. Login with admin credentials set during installation
Console Features
88. Process Manager: Shows running services and version details
89. Services Tab: Displays all Commvault services
90. License Information: Trial version valid for 2 months
91. Main Interface: Primary workspace for backup administration
Software Package Management
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Linux Package Download
Why Linux Package Needed:
Client machines or Media Agents may run Linux OS
Cannot install Windows packages on Linux systems
Need Linux variant for cross-platform support
Download Methods
Method 1: Direct Download
Go to [Link] → [Link]
Navigate to Media Kit > 11.32
Select Unix variant platform
Download full package (15 GB)
Method 2: Download Manager
Access 11.32 > Download
Select Media Kit option
Choose download manager approach
Requires Commvault support account credentials
Select Unix type > Linux x64 (64-bit)
Choose maintenance release version
Select full media kit or advanced package selection
Software Cache Creation
Purpose of Software Cache
Repository for different platform packages
Enables remote installation capabilities
Stores Windows, Linux, Solaris, and other OS packages
Cache Setup Process
Copy Software to CommServe
o Place extracted packages in desktop/software folder
o Include both Windows and Linux base packages
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Create Cache via Console
o Open CommServe Console
o Go to Tools > Add or Remove Software
o Select "Copy Software" option
o Browse to software location (C:/Users/cvadmin/desktop/software)
o Job starts in Job Controller
Verify Cache Creation
o Tools > Add or Remove Software > Software Cache Detail
o Check Cache Details tab
o Destination location: C:/data directory/SW
o Verify all packages available
Alternative Cache Method
Download and Sync Cache:
Requires internet connectivity on CommServe
Direct download from [Link]
Use when CommServe has internet access
Manual Method (No Internet):
Download on local workstation
Copy zip files to CommServe desktop
Extract and run copy software job
Media Agent Installation
Prerequisites
Verify Package Availability
o Check Software Cache Details
o Confirm Windows version package exists
o Media Agent VM must be running
Media Agent VM Preparation
o Start Media Agent VM in Azure portal
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o Connect via RDP
o Note: No Commvault packages initially installed
Remote Installation Process (Push Method)
Installation Steps
Identify Target Machine
o Connect to Media Agent VM
o Run ipconfig to get IP address ([Link])
o Use private IP for Azure environment communication
Initiate Remote Installation
o From CommServe Console: Tools > Add or Remove Software
o Select "Install Software"
o Choose operating system version
o Select "Manually select the computer"
o Enter Media Agent IP address ([Link])
Authentication
o Provide server credentials for target VM
o Username format: .\cvadmin (dot slash for no domain)
o Enter target machine password
Package Selection
o Select Media Agent package
o Dependent packages (VSS) selected automatically
o Follow wizard with default options
Installation Execution
o Job appears in Job Controller
o Job type: Install Software
o Software pushed from cache to remote machine
Verification
o Refresh Storage Resources in console
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o New Media Agent appears under Media Agent section
o Right-click > View Install Software to see installed packages
Installation Types
Push Installation
58. Method: Install from CommServe console to remote machine
59. Process: Software pushed from cache to target
60. Advantage: Centralized management
61. Used for: Media Agent installation
Local Installation
62. Method: Manual installation on target machine
63. Process: Copy package locally and run setup
64. Advantage: Direct control
65. Used for: Client installations (covered in next session)
Session Summary
Completed Tasks
66. CommServe package installation and configuration
67. Software cache creation for remote installations
68. Media Agent remote installation via push method
69. Console access and basic navigation
Next Session Preview
70. Disk library policy creation
71. Linux client installation (local method)
72. Windows client installation (local method)
73. File system backup and restore operations
74. Theory components mixed with practical demonstrations
Key Takeaways
75. Installation process requires careful path selection
76. Software cache enables centralized package management
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77. Remote installation streamlines deployment
78. Trial license provides 2 months of functionality
79. Different installation methods suit different scenarios
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Commvault Training Session Summary
Session Overview
This session covered configuration steps after installing Commvault media agent packages,
including disk library setup, storage policy creation, and client package installation methods.
Key Topics Covered
1. Disk Library Configuration
What is a Disk Library?
92. Location where multiple disks are attached
93. Used to store all backup data (file system, Oracle database, SQL server backups)
94. Provides storage location for backup tools to write data
Creating a Disk Library:
95. Access console machine
96. Navigate to: Storage Resources > Library section
97. Right-click > Add > Disk Library
98. Configure:
1. Name: User-friendly name (e.g., "disk like one")
2. Media agent: Select from dropdown
3. Local path: Specify disk path
Important Notes:
99. For Azure VMs: Use C drive only (D drive is temporary storage)
100. D drive data gets erased after reboot
101. Create folders in C drive for mount paths
Mount Path Configuration:
102. Mount path = folder location where backup data is written
103. Can create multiple mount paths within same disk library
104. Recommended to use different drives (E, F) when available
105. For single drive environments, create multiple folders on same drive
Mount Path Validation:
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106. Check Status: Verifies if mount path is online and ready
107. Check Throughput: Tests write/read speeds
1. Runs test with specified file size (e.g., 1GB)
2. Good performance: >100 MB per second
3. Example result: 130 MB per second (very good speed)
2. Storage Policy Creation
What is a Storage Policy?
108. Defines what data to backup
109. Specifies where to backup (disk library/tape library)
110. Sets retention period (how long to keep backup data)
Storage Policy Rules:
111. First copy location (e.g., disk library)
112. Retention period (e.g., 30 days, 7 days)
113. After retention period expires, backup data is automatically cleaned from storage
Creating Storage Policy:
114. Navigate to: Storage Resources > Storage Policies
115. Right-click > New Storage Policy
116. Select "Data Protection" option
117. Configure:
1. Name: User-friendly name (e.g., "fs1monthpolicy")
2. Create storage pool
3. Select disk library
4. Set deduplication options
5. Configure retention days
Storage Pool Types:
118. Regular disk storage pool (non-deduplication)
119. Deduplication storage pool
3. Deduplication vs Non-Deduplication
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Feature Non-Deduplication Deduplication
Data Writing Writes all files separately Writes only unique data
Storage Usage Higher (duplicates stored) Lower (duplicates eliminated)
2 identical 124MB files = 248MB 2 identical 124MB files = 124MB +
Example
stored pointer
Content
No content checking Analyzes file content for duplicates
Analysis
Deduplication Process:
Checks file content for duplicates
Writes unique data only once
Creates pointers/hashing for duplicate files
Requires partition for deduplication database
4. Client Package Installation Methods
Push Install (Remote Installation)
For Linux Client:
From console: Add/Remove Software > Install Software
Select Unix/Linux
Manually select computer
Enter private IP address (e.g., [Link])
Provide Linux server credentials
Select file system package
Follow wizard with default options
Linux Connection Process:
Use SSH/PuTTY (not RDP)
Connect using public IP from external laptop
Use private IP within Azure environment
Elevate to root user: sudo su
Check Linux version: cat /etc/os-release
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Check IP: ip a
Interactive Install (Local Installation)
For Windows Client:
Copy full media kit to target machine
Extract zip file
Run [Link]
Select advanced selection
Choose file system packages
Specify installation path (C drive for Azure VMs)
Configure client details:
o Client name: User-friendly identifier
o Host name: Private IP address of client machine
o CommServe IP: IP address of CommServe machine
Provide CommServe console credentials (not server credentials)
5. Network Configuration
IP Address Usage:
Public IP: For external connections (laptop to Azure VM)
Private IP: For internal Azure VM communications
Within Azure environment: Use private IP addresses
Required Ports:
Component Ports Purpose
All Commvault Infrastructure 8400, 8403 Mandatory base ports
Linux Push Install 22 SSH access for remote installation
Windows Push Install 135, 139, 445 Windows remote access
Port 8401: Required for special cases only
6. Storage Types in Commvault
Three Main Storage Types:
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Disk Library (hard disk symbol)
Tape Library (rectangular box symbol)
Cloud Library (cloud symbol)
Note: 90% of vendors support one or all three types based on customer requirements
7. Installation Methods Comparison
Method Description Use Case
Remote installation from
Push Install Preferred method, easier process
CommServe
Interactive When ports are blocked in secure
Manual local installation
Install environments
Bulk Installation Multiple clients simultaneously Efficient for large deployments
8. Key Requirements
Credentials Needed:
Server credentials: For push installations
CommServe console credentials: For interactive installations
Administrative/root access: Required for all installations
System Requirements:
No reboot required after package installation
Use stable storage (avoid temporary drives)
Proper network connectivity between components
9. Architecture Progress
Completed Components:
CommServe package installation
Media agent package installation
Disk library creation
Storage policy configuration
Client package installation (Linux and Windows)
10. Additional Notes
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Software Cache:
Build cache after console installation
Download from [Link] (requires internet)
Alternative: Manual download and copy for offline environments
Version Releases:
80. Service packages released half-yearly (twice per year)
81. Hotfixes available for critical issues
82. Upgrade processes covered in future sessions
Best Practices:
83. Use descriptive naming conventions for policies and libraries
84. Validate mount paths after creation
85. Test throughput for performance verification
86. Choose appropriate deduplication settings based on requirements
Next Session Preview
87. Custom package creation
88. Bulk installation methods
89. Advanced agent configurations
90. Upgrade processes
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VMware Lab Setup Training Session Summary
Session Overview
This session focused on setting up a home lab environment using VMware Workstation for
Commvault practice, including virtual machine creation, network configuration, and
software installation.
1. VMware Workstation Installation
Download Process
120. Search for "VMware Workstation download" in Google
121. Navigate to [Link] (redirects to [Link])
122. VMware has been acquired by Broadcom company
123. Register with Gmail or personal email account (no company account required)
124. Download is completely free
Installation Steps
125. Download VMware Workstation executable file
126. Run as administrator
127. Follow wizard with default options
128. No license fee required - completely free tool
Post-Installation Applications
129. VMware Workstation Pro (main application)
130. VMware Workstation Player
131. Network Editor (usually not required)
2. Virtual Machine Creation
Creating Windows Server VM
132. Open VMware Workstation Pro
133. Go to File > New Virtual Machine
134. Select Advanced option
135. Choose "I will install the operating system later"
136. Select Windows Server 2022 ISO
137. Configure specifications:
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1. Processors: 2 (minimum)
2. RAM: 2GB minimum (adjust based on host computer)
3. Hard disk: 40GB
4. Network: Bridge network (always select this option)
138. Define storage location for VM files
System Requirements Guidelines
139. If host computer has 8GB RAM: Allocate only 2GB to VM
140. Minimum 2 processors for VM
141. Use realistic disk space allocation
142. Bridge network enables external connectivity
3. Operating System Installation
Windows Server 2022 Installation
143. Right-click VM > Settings > DVD
144. Select Windows 2022 ISO location
145. Power on VM
146. Click "Install Now"
147. Select "Standard Evaluation Desktop Experience" (for GUI)
148. No license key required (evaluation version)
149. Installation takes approximately 15-20 minutes
150. Create administrator password (must remember for future access)
Ubuntu Linux Installation
151. Create new VM with Linux > Ubuntu 64-bit selection
152. Configure similar specifications as Windows VM
153. Select Ubuntu ISO in DVD settings
154. Follow installation wizard:
1. Language: English (default)
2. Continue without updating
3. Use keyboard navigation (Tab and Enter keys)
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4. Format entire disk
5. Create username and password (remember these)
6. Enable OpenSSH (important for external connectivity)
155. Reboot after installation completion
4. VMware Tools Installation
Purpose of VMware Tools
156. Enables file copying between host and VM
157. Improves VM performance and integration
158. Required for enhanced connectivity features
Installation Process
159. VM menu > Install VMware Tools
160. Navigate to DVD drive in VM
161. Run [Link] as administrator
162. Follow wizard with default options
163. Restart VM when prompted
Benefits Demonstration
Can copy-paste content between host computer and VM
Can transfer files directly
Enhanced display and mouse integration
5. Network Configuration
IP Address Management
Windows Static IP Configuration
Open Network and Sharing Center
Click on Ethernet connection
Click Details and screenshot/note:
o Current IP address
o Default gateway
o DNS server
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Go to IPv4 properties
Select "Use the following IP address"
Configure:
o IP address: [Link] (or desired static IP)
o Default gateway: [Link] (from previous screenshot)
o DNS: Same as gateway
Disable and re-enable network adapter
Verify with ipconfig command
Test with reboot to confirm static assignment
Linux Static IP Configuration
Check current IP: ip a command
Run dhclient if no IP assigned
Navigate to: cd /etc/netplan
Edit configuration file: vi [filename]
Find gateway: route -n command
Configure static IP in netplan file:
o IP: [Link]/24
o Gateway: [Link] (from route -n output)
Apply configuration: netplan apply
Verify new IP assignment
Network Connectivity Testing
Use ping command to test communication between VMs
Ensure all VMs can communicate with each other
Test connectivity from host computer to VMs
6. Firewall Configuration
Windows Firewall Management
Option 1: Complete Disable (Lab Purpose Only)
Search for "Firewall"
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Toggle off for:
o Public network
o Private network
Option 2: Enable Specific Rules
Server Manager > Tools > Advanced Security
Inbound Rules > Find ICMP v4
Right-click > Enable rule
Apply to all VMs
Important Notes
Firewall disabling is for lab purpose only
In production: Server administrators manage firewall rules
Ping requires ICMP v4 rule to be enabled
7. VM Management and Organization
VM Naming Convention
CommServ (for CommServ role)
MediaAgent (for Media Agent role)
Linux Client 1, Linux Client 2
Use descriptive names for easy identification
VM Operations
Suspend: Quick resume on next start
Shut Down Guest: Graceful operating system shutdown
Power Off: Hard shutdown (not recommended)
Resume: Restart from suspended state
VM Library Management
Left panel shows VM library
Can navigate between VMs easily
Right-click for management options
Rename VMs for better organization
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8. Commvault Software Installation on VMs
CommServ Installation
91. Install CommServ package on designated VM
92. Process identical to Azure VM installation
93. Detailed steps covered in previous Azure sessions
Media Agent Installation
94. Access Command Center on CommServ
95. Navigate to Manage > Infrastructure > Media Agents
96. Click "Install Media Agent"
97. Enter target VM IP address (e.g., [Link])
98. Provide VM credentials: .\administrator (no domain)
99. Click Install
100. Monitor job progress in Jobs section
101. Verify installation in Infrastructure > Media Agents
Software Cache Configuration
102. Open Command Center
103. Go to Manage > System > Download/Copy Software
104. System identifies latest available version from internet
105. Select local copy option (if using specific version)
106. Provide setup file location after package extraction
107. Click Download to build cache
108. Monitor copy software job completion
109. Verify in Java Console: Tools > Add/Remove Software > Software Cache
Configuration
9. Console Applications
Two Main Consoles
Console Type Name Description
Web-based Command Center Browser-based modern interface
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Console Type Name Description
Desktop Java Console (Console Console) Traditional desktop application
Command Center Features
110. Dashboard: Environment health overview
111. Protect: Applications that can be backed up
112. Jobs: Backup and restore job monitoring
113. Reports: System reporting
114. Monitoring: System monitoring tools
115. Manage: System configuration and infrastructure
Java Console Features
116. Tools > Add/Remove Software
117. Software Cache Configuration
118. Storage Policies management
119. Client computer management
120. More granular configuration options
10. Key Differences: Azure vs VMware Lab
Aspect Azure Environment VMware Lab
Location Cloud-based Local laptop
IP Addressing Public/Private IP concepts Local network IPs
Connectivity Internet required Local network only
Resource Limits Azure subscription limits Host computer resources
Cost Azure charges apply Free after initial setup
11. Connection Methods
Windows VMs
121. RDP (Remote Desktop Protocol)
122. Can connect from host computer using VM IP
123. Can connect from within VMware console
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Linux VMs
124. SSH/PuTTY connections
125. Command line interface only
126. Terminal-based access
Network Access Patterns
127. Host computer can connect to all VMs (bridge network)
128. VMs can communicate with each other
129. External internet access available to VMs
12. Lab Environment Architecture
VM Roles and Purpose
130. CommServ VM: Central management server
131. Media Agent VM: Storage management component
132. Linux Client 1 & 2: Client machines for backup testing
133. Windows Clients: Additional client machines as needed
Setup Sequence
134. Install VMware Workstation
135. Create virtual machines
136. Install operating systems
137. Configure static IP addresses
138. Configure firewall settings
139. Install VMware Tools
140. Install CommServ software
141. Configure software cache
142. Install Media Agent
143. Ready for client installations
13. Troubleshooting and Support
Common Issues
1. Dynamic IP changes after reboot (solved by static IP configuration)
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2. Ping failures due to firewall (solved by firewall configuration)
3. VM connectivity issues (solved by bridge network selection)
Support Options
4. One-to-one sessions available for installation issues
5. TeamViewer remote assistance available
6. Video recordings shared for reference
7. Direct file sharing via Google Drive for ISOs and software
14. Resources and Files
Required Downloads
8. VMware Workstation (free from Broadcom/VMware)
9. Windows Server 2022 ISO (free evaluation version)
10. Ubuntu Linux ISO (free download)
11. Commvault software package
File Sharing
12. All required files available via Google Drive
13. No need to purchase any software
14. Evaluation versions sufficient for lab purposes
Next Steps
15. Set up VMware lab environment following demonstrated steps
16. Install Commvault components (CommServ, Media Agent)
17. Prepare for client installation demonstrations
18. Practice with hands-on exercises for better retention
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Commvault Backup Tool Training - Learning Objectives and Summary
Learning Objectives
By the end of this training session, participants will be able to:
164. Configure VMware Environment for Commvault Installation
1. Set up virtual machine specifications with appropriate CPU and RAM
allocation
2. Configure network settings using bridge network adapter
3. Verify IP address assignment and connectivity
165. Prepare Windows Server for Commvault Installation
1. Disable Windows Defender firewall for lab environments
2. Enable remote desktop access through Server Manager
3. Verify system prerequisites and disk space requirements
166. Execute Commvault Software Installation Process
1. Extract and run Commvault installation packages
2. Configure installation paths for different components
3. Navigate through installation wizard and component selection
167. Configure Commvault Post-Installation Settings
1. Access and navigate the CommCell console interface
2. Understand trial license limitations and activation requirements
3. Identify key console components and user interface elements
Training Session Summary
1. Virtual Machine Setup
VM Specifications:
168. Operating System: Windows Server 2019
169. Processors: 4 cores
170. RAM: 16 GB
171. Storage: 100 GB primary drive
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172. Network: Bridge adapter configuration
IP Configuration:
173. Sample IP address used: [Link]
174. Network type: Private IP address
175. Connectivity: Bridge network enables local computer access
2. System Prerequisites
Security Configuration:
176. Disable Windows Defender Firewall
1. Navigate to Windows Defender Firewall settings
2. Select "Turn Windows Defender Firewall on or off"
3. Turn off firewall for lab purposes
177. Enable Remote Desktop
1. Open Server Manager
2. Access Local Server settings
3. Enable Remote Desktop option
4. Allow remote connections
Storage Requirements:
178. Minimum disk space: 30-50 GB
179. Recommended: 40-50 GB for full installation
180. Additional drive recommended for data directory
3. Software Installation Process
Installation Package:
181. Version: Commvault 11.32
182. Type: Windows version full media kit
183. Format: Compressed package requiring extraction
Installation Steps:
184. Copy software package to virtual machine via RDP
185. Extract installation files
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186. Run [Link] as administrator
187. Select installation language (English)
188. Choose "Install on this computer" option
189. Select "All in one" package installation
Directory Configuration:
Component Recommended Path Notes
Installation Path C: drive Default system drive
Data Directory E: drive Separate drive recommended
Database Path E: drive Per Commvault recommendations
Disaster Recovery Path E: drive Backup file storage location
4. Storage Configuration
Adding Additional Drive:
190. Right-click virtual machine in VMware
191. Select "Settings"
192. Add new SATA hard drive (30 GB recommended)
193. Store as single file
194. Initialize drive using MBR partition style
195. Format as NTFS with volume label "CV data"
5. Installation Components
Package Selection:
196. All-in-one installation includes all required packages
197. Third-party packages automatically selected
198. Installation process duration: Approximately 40 minutes
199. Reboot may be required during installation
6. Post-Installation Configuration
Console Access Methods:
Commvault Process Manager
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o Shows CommServe machine details
o Displays running services status
CommCell Console
o Traditional Java-based console interface
o Requires administrator credentials
Command Center
o Web-based console interface
o Modern management interface
License Information:
Initial installation uses trial license
Trial period: 60 days
CommCell ID displays as "FFFFF" for trial
License activation required for permanent use
7. Console Interface Components
Main Interface Areas:
CommCell Browser: Left navigation panel
Work Area: Main content area
Menu Bar: Top navigation options
Status Bar: Shows timezone, user, and CommCell ID
System Information Display:
Current timezone (Pacific Time Zone in example)
Logged-in user (admin)
CommCell identification number
License status and expiration
8. Additional Configuration
Internet Access Configuration:
Disable IE Enhanced Security Configuration in Server Manager
Turn off enhanced security for both users and administrators
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Prevents internet access blocking issues
9. Remote Access Setup
RDP Connection Process:
Obtain VM IP address using ipconfig command
Launch Remote Desktop Connection from local computer
Enter VM IP address ([Link])
Provide administrator credentials
Establish remote session for software management
10. Best Practices Noted
Environment Preparation:
Always verify disk space before installation
Use separate drives for data and database components
Disable security features only in lab environments
Ensure proper network connectivity before proceeding
Installation Considerations:
Installation time varies based on system specifications
Monitor installation progress for any required reboots
Verify all services start properly after installation
Test console access through multiple interface options
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Commvault Backup Tool Training - Session Notes and Learning Objectives
Learning Objectives
By the end of this training session, participants will be able to:
200. Understand Backup Administrator Role and Responsibilities
1. Identify daily operational tasks of backup administrators
2. Recognize different types of backup requests and priorities
3. Understand team collaboration requirements
201. Navigate Commvault Architecture Components
1. Identify CommServe, Media Agent, and Client roles
2. Understand agentless vs agent-based backup methods
3. Recognize different storage library types
202. Access and Operate Commvault Consoles
1. Launch and navigate Process Manager application
2. Access Java Console and Command Center interfaces
3. Monitor service status and perform basic troubleshooting
203. Manage Commvault Services
1. Start and stop services gracefully
2. Understand service dependencies and order
3. Perform basic service troubleshooting
Training Session Summary
Course Overview and Progress
Training Duration: 30 days total Current Progress: Day 6-7 completed Previous Sessions
Covered:
204. Day 0: Demo session covering backup fundamentals and Commvault market position
205. Day 1: Azure cloud virtual machine creation
206. Day 2: Virtual machine setup for media agent and client
207. Sessions 3-8: Various installation procedures (available in playlist)
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Lab Environment Setup:
208. Platform: Azure cloud or VMware Workstation
209. Reason for Azure: $200 trial credit for new subscriptions
210. Alternative for low-spec systems: Cloud-based virtual machines
Backup Administrator Daily Responsibilities
Morning Tasks:
211. Email Management
1. Check emails from customers/end-users
2. Review requests from internal teams (Linux, Windows, Cloud, Storage teams)
3. Respond to backup configuration requests
212. Team Review Meetings
1. Daily backup team meetings with team lead and manager
2. Discuss immediate attention items
3. Review action plans and pending tasks
213. Ticket Monitoring
1. Monitor ticketing tools (ServiceNow, HP Tool, Salesforce)
2. Handle three types of requests:
Request Type Description Priority Example
Something broken requiring Backup failures, restore failures,
Incidents High
immediate action service outages
Service Requesting services from other New backup configurations,
Medium
Requests (SR) teams or customers retention details
Change Planned modifications to Patching, upgrades, system
Low
Requests environment changes
Backup Configuration Types
File System Backups:
214. Windows file system backup for folders and files
215. Linux file system backup
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216. Requires IData agent installation on client machines
217. Example: Backing up critical video files from specific folders
Database Backups:
218. Oracle database backups
219. SQL Server database backups
220. Additional databases: PostgreSQL, MySQL (covered at basic level)
221. Major focus on Oracle and SQL Server
Virtual Server Backups:
222. VMware virtual machine backups
223. Hyper-V virtual machine backups
224. Agentless backup method (no agent installed in VMs)
Agentless Backup Architecture:
Platform Agent Installation Location Communication Method
Hyper-V Virtual Server Agent on Hyper-V node Direct node communication
VMware Separate VM or physical server with VSC Connectivity to ESX servers
Commvault Environment Components
Three-Tier Architecture:
225. CommServe (Master/Admin Server)
1. Coordinates all backup operations
2. Central management point
3. Houses main database
226. Media Agent (Data Mover)
1. Receives backup data from clients
2. Writes data to storage libraries
3. Handles data movement operations
227. Client Machines
1. Servers whose data needs backup
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2. Can be physical or virtual servers
3. Requires agent installation (except agentless)
Storage Library Types:
228. Disk Library: Local or network-attached storage
229. Cloud Library: Cloud-based storage solutions
230. Tape Library: Physical tape storage (preferred by government/secure environments)
Commvault Console Applications
Process Manager:
Shows CommServe machine details
Displays running services status
Monitors system health
Key Service Categories:
Base Service
CommServe Services
Media Agent Service
Messaging Queue
Workflow
Web Console
Replication Service
Java Console (CommCell Console):
Built using Java/OpenJDK
Resource-intensive application
Requires administrator credentials
Recommended specs: 4 cores, 8GB RAM minimum
Command Center:
Web-based interface
Modern management console
Primary tool for 90% of backup admin tasks
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Service Management Procedures
Graceful Service Stop Procedure:
Open Process Manager
Select all services
Click stop button
Wait for all services to show red status
Services stop in predetermined order
Service Start Procedure:
Click green start icon after services are down
Services start in proper dependency order
Wait for all services to show green status
Best Practices:
Always stop services before system maintenance
Use graceful stop/start rather than forced termination
Stop services before patching or upgrades
Restart services after system reboots
Additional Administrative Tasks
User Administration:
Control console access levels
Create roles for different user types
Assign appropriate permissions based on experience level
Manage fresher vs senior admin access
Security Administration:
Enable encryption for backups
Configure ransomware protection
Implement WORM (Write Once Read Many) features
Prepare for internal and customer audits
Storage Administration:
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Manage disk libraries
Configure cloud libraries
Handle tape library operations (if applicable)
Library management and troubleshooting
Network Administration:
144. Configure backup application ports
145. Set up tunneling for remote connections
146. Handle performance and bandwidth issues
147. Troubleshoot network slowness
Patching and Upgrade Activities
Patching Frequency:
148. Monthly security patches (most common)
149. Quarterly updates (company dependent)
150. Half-yearly major updates
Change Request Components:
151. Downtime Scheduling
o Usually scheduled for weekends
o Plan maintenance windows
152. Documentation Requirements
o Method of Procedure (MOP)
o Action plan with detailed steps
o Rollback plan for failure scenarios
Patching Scope (Backup Admin Responsibility):
153. CommServe server patching
154. Media Agent server patching
155. Virtual Server Agent updates
156. IData agents on client machines
157. Commvault package updates
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Training Deliverables
Knowledge Materials:
158. Real-time demonstrations with slides
159. Terminology definitions document
160. One-line definitions for key concepts
161. PDF study guide for Commvault Professional Services exam
Certification Information:
162. Commvault Professional Services exam available
163. Open book examination format
164. Internet access allowed during exam
165. Study materials provided for exam preparation
Lab Environment Access
Remote Connection Setup:
166. Use Remote Desktop Protocol (RDP)
167. Connect using VM IP address
168. Easier navigation and file transfer
169. Copy-paste functionality enabled
Current Lab Setup:
170. CommServe machine (installed and configured)
171. Media Agent machine
172. Linux Client 1
173. Linux Client 2
Upcoming Training Topics
Next Session Planned Content:
174. Console interface walkthrough
175. CommCell browser and work area exploration
176. Menu options and navigation
177. Linux file system agent installation
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178. Logical architecture concepts:
o Backup sets
o Storage policies
o Subclients
o Plans
Future Training Modules:
179. Disk library creation and configuration
180. Secondary copies (scheduled for training final weeks)
181. Advanced troubleshooting techniques
182. Log file analysis using GX Tail
Technical Notes
SQL Server Integration:
19. SQL Server installed automatically with CommServe package
20. Used for CommServe database storage
21. Accessible through SQL Management Studio
22. No direct administration required for backup admins
Service Dependencies:
23. All services must be green for proper operation
24. Service start/stop follows specific order
25. Console connectivity depends on service status
26. IIS reset may be required for Command Center issues
Environment Compatibility:
27. Same operations for cloud, on-premise, and hybrid environments
28. Tool functionality remains consistent across platforms
29. Learning applies universally regardless of deployment method
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Commvault Training Session - Physical Architecture and Agent Installation
Learning Objectives
By the end of this training session, participants will be able to:
231. Understand Commvault Console Differences and Usage
1. Distinguish between Java Console and Command Center interfaces
2. Determine when to use each console based on deployment version
3. Navigate both console interfaces effectively
232. Install Windows Server and Configure Network Settings
1. Deploy Windows virtual machines in VMware workstation
2. Configure static IP addresses and disable firewall
3. Install VMware tools for enhanced functionality
233. Perform Agent Installation Using Multiple Methods
1. Execute remote installation (push install) for Windows clients
2. Perform interactive installation (local install) for Linux clients
3. Verify successful agent installation and client readiness
234. Manage Software Cache Configuration
1. Configure software cache for different operating systems
2. Use copy software job to populate cache directories
3. Understand cache requirements for remote installations
Training Session Summary
Course Progress and Architecture Focus
Training Completion Status:
235. Total Duration: 30 days
236. Current Progress: Day 6-7
237. Focus: Physical and Logical Architecture (40-50% of Commvault knowledge)
238. Daily Operations: Centered around these two architecture concepts
Previous Sessions Covered:
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239. Commvault demo and package downloads
240. Azure virtual machine creation
241. VMware workstation setup
242. CommServe and Media Agent installation
243. File system agent installation basics
244. Backup administrator daily activities
Commvault Console Overview
Two Primary Consoles:
Console Type Technical Details Usage Scenario
Java Console (Console Built using Legacy deployments, versions 11.32 and
Console) Java/OpenJDK below
New deployments, versions 11.32 and
Command Center Web-based interface
above
Console Selection Guidelines:
245. New Deployments (11.34, 11.36): Command Center only
246. Existing Deployments: Both consoles available
247. Upgrade Scenarios: Console Console remains available during upgrades
248. Commvault Support: Limited support for Console Console in new versions
Historical Context:
249. Commvault product age: 30 years (since 1990s)
250. Existing customers continue using Console Console
251. Market demand drove web-based console development
Java Console Interface Components
Layout Structure:
252. Console Browser (Left Panel):
1. Client Computer Groups
2. Client Computers
3. Companies and Security settings
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4. Storage Resources (libraries, pools)
5. Policies (storage, schedule)
6. Report sections
253. Work Area (Right Panel):
1. Displays selected item details
2. Job Controller window for running jobs
3. Associated windows for storage libraries
254. Menu Bar: Top navigation options
255. Title Bar: Additional configuration options
256. Status Bar:
1. Running jobs status
2. Pending jobs count
3. Waiting jobs information
Bottom Information Display:
257. Console ID (shows "FFFFF" for trial version)
258. Software version
259. Time zone information
260. Logged-in user details
Command Center Interface Components
Navigation Areas:
261. Guided Setup:
1. File server agent configuration
2. Virtualization agent setup
3. Laptop and office configurations
4. Exchange and database agents
262. Dashboard:
1. Environment health overview
2. 24-hour job statistics
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3. Current capacity and storage space
4. Infrastructure status
263. Product Areas:
1. Virtualization agents
2. Cooperated backups (latest technology)
3. File server backups (Linux and Windows)
4. Database configurations
264. Main Sections:
1. Data Insight (compliance and sensitive data)
2. Jobs (active jobs and history)
3. Reporting
4. Monitoring
5. Storage management
Terminology Changes:
Console Console Command Center Description
Client Computer Server Individual machines
Client Computer Group Server Group Machine groupings
Storage Policy Plans Backup configurations
Windows Server Installation Process
VMware Workstation Setup:
265. Create new virtual machine using custom configuration
266. Select "Install operating system later" option
267. Configure Windows Server 2022 specifications
VM Configuration:
CPU: 2 cores minimum
RAM: 4GB minimum
Network: Bridge network adapter
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Storage: 60GB OS drive
Drive Type: SATA
Windows Installation Steps:
Mount Windows Server 2022 ISO image
Power on virtual machine
Select language and proceed with installation
Choose "Desktop Experience" for GUI interface
Select custom installation (not upgrade)
Format complete 60GB drive
Set administrator password (document for future reference)
Post-Installation Configuration:
Disable Firewall: Required for lab environment to prevent network issues
Configure Static IP: Prevent dynamic IP changes on reboot
Install VMware Tools: Enable file transfer and enhanced functionality
Static IP Configuration Process
IP Address Discovery:
Run ipconfig command in Command Prompt
Note current DHCP-assigned IP address
Record gateway and DNS information
Static IP Setup:
Navigate to Network and Sharing Center
Click on Ethernet connection details
Access IPv4 properties
Select "Use the following IP address"
Enter desired static IP (example: [Link])
Configure subnet mask (default)
Enter default gateway from ipconfig output
Set DNS server (same as gateway)
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Network Service Restart:
Access Network Adapters
Right-click network adapter
Disable and re-enable adapter
Verify IP address persistence
Test connectivity from other machines
Agent Installation Methods
Method 1: Remote Installation (Push Install)
Prerequisites Verification:
Open Console Console
Navigate to Tools > Add or Remove Software
Check Software Cache Configuration
Verify Windows x64 package availability in cache
Installation Steps:
Access Command Center
Navigate to Manage > Servers
Click "Add Server"
Enter client IP address or hostname
Select Windows operating system
Provide credentials (domain\username format or .\username for workgroup)
Enter administrator password for target client
Select File System package
Click Install
Monitor job progress in Jobs section
Method 2: Interactive Installation (Local Install)
File Transfer Process:
Download Unix Commvault packages from [Link]
Install WinSCP tool for file transfer
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Connect to Linux client using WinSCP
Transfer package to /tmp directory on Linux machine
Linux Installation Steps:
Connect to Linux machine using PuTTY session
Elevate to root user: sudo su -
Navigate to package location: cd /tmp
Extract package: unzip [package-name].zip
Set executable permissions: chmod -R 755 Unix
Navigate to package directory: cd Unix
Run installer: ./cpkgadd
Follow installation wizard:
o Select "Install on this machine"
o Choose "Advanced selection"
o Select File System agent
o Keep default installation and log paths
o Enter client hostname or IP address
o Provide user-friendly client name
o Enter CommServe hostname/IP address
o Provide CommServe console credentials
o Complete installation
Installation Verification
Client Readiness Check:
183. Navigate to Manage > Servers in Command Center
184. Reload server list
185. Verify new client appears in list
186. Check client readiness status:
o Red: Installation issues or connectivity problems
o Green/Ready: Successful installation and healthy connection
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Service Verification Commands:
Platform Command Purpose
Linux commvault list Show running services
Linux commvault status Show configuration details
Windows Process Manager GUI Service status and configuration
Software Cache Management
Cache Purpose:
187. Enable remote installation capabilities
188. Store platform-specific Commvault packages
189. Support both Windows and Linux installations
Cache Configuration Process:
190. Navigate to Command Center > Manage > System
191. Access Maintenance section
192. Select "Download or Copy Software"
193. Choose "Local Copy" option (not internet)
194. Specify package location path
195. Run "Copy Software" job
196. Monitor job completion
Cache Verification:
197. Open Console Console
198. Navigate to Tools > Add or Remove Software
199. Check Software Cache Configuration
200. View Cache Details
201. Verify both Windows x64 and Linux x64 packages present
Cache Directory Structure:
202. Location: E:\Commvault\DHW\cache (or similar)
203. Windows packages: Stored in Windows x64 folder
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204. Linux packages: Stored in Linux x64 folder
205. Automatic organization by Commvault during copy job
Key Terminology and Commands
Installation Methods:
206. Push Install: Remote installation from CommServe
207. Remote Install: Same as push install
208. Interactive Install: Local installation on target machine
209. Local Install: Same as interactive install
Agent Terminology:
210. IDA: Intelligent Data Agent
211. Package: Commvault software components
212. Base Package: Core installation files
Connection Tools:
213. RDP: Remote Desktop Protocol (Windows machines)
214. PuTTY: SSH client for Linux connections
215. WinSCP: File transfer tool (Windows to Linux)
216. VM Console: Direct virtual machine console access
Linux-Specific Commands:
217. sudo su -: Elevate to root user
218. ifconfig -a: Display IP configuration
219. cd: Change directory navigation
220. chmod -R 755: Set recursive executable permissions
221. unzip: Extract ZIP archives
222. ./cpkgadd: Run Commvault installer
Windows Commands:
223. ipconfig: Display IP configuration
224. hostname: Display machine hostname
225. CMD: Command prompt access
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Important URLs for Backup Administrators
Essential Commvault Resources:
30. [Link]: Download Commvault packages
31. [Link]: Cloud-related resources
32. [Link]: Technical support and documentation
File System vs Directory Terminology
Platform-Specific Naming:
33. Windows: Uses term "folder" for file containers
34. Linux: Uses term "directory" for file containers
35. Professional requirement: Use correct terminology per platform
Troubleshooting and Status Monitoring
Common Installation Issues:
36. Client showing red status initially (normal behavior)
37. Network connectivity problems
38. Permission issues on Linux installations
39. Cache package availability problems
Status Monitoring Locations:
40. Job progress in Jobs section of Command Center
41. Client readiness in Manage > Servers
42. Service status using platform-specific commands
43. Real-time job details with expandable information
Next Session Preview
Upcoming Topics:
44. Detailed console interface walkthrough
45. CommCell browser and work area exploration
46. Linux file system agent installation
47. Logical architecture concepts:
1. Backup sets
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2. Storage policies
3. Subclients
4. Plans
48. Disk library creation and configuration
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Commvault Backup Tool Training Summary - Logical Architecture & Storage Configuration
Session Overview
This session covered Commvault's logical architecture components and hands-on disk
storage configuration. Previous sessions covered physical installation of CommCell,
MediaAgent, and file system packages for Windows/Linux using both CommCell console and
command center.
Logical Architecture Components
1. Backup Set
268. Logical collection of all data inside a particular client
269. Defines all data protected by the agent
270. Example: If client has C drive and D drive, backup set protects everything by default
2. Subclient
271. Defines specific data within the backup set
272. Allows selective protection of certain drives/folders
273. Example: Protect only D drive (critical data) while excluding C drive (OS and system
files)
274. Used when you want to limit data that needs backup
3. Plans
275. Manages subclient protection by defining schedules and storage settings
276. Contains three key components:
1. Schedule: When data should be backed up (daily/weekly/monthly)
2. Storage: Where data should be written (disk/tape/cloud)
3. Retention: How long to keep data on storage before aging out
4. Storage Policies
277. Similar to plans but configured in console (not command center)
278. Plans are configured in command center, storage policies in console
Storage Types
Primary Storage Options
279. Disk Storage: Disk-based storage systems
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280. Tape Storage: Found in data centers (not common in home environments)
281. Cloud Storage: AWS S3, Azure Blob Storage, GCP offerings
Additional Commvault Offerings
282. Metallic Cloud
283. Hyperscale
Disk Storage Classifications
Type Description Configuration
Dedicated Disk directly connected to single media agent Local connection only
Shared Disk shared between multiple media agents SAN or NAS configuration
Deduplication Feature
What is Deduplication
284. Identifies unique blocks in data and writes only unique data to storage
285. Operates at block level to eliminate duplicate content
286. Example: Two identical 1GB files normally require 2GB storage, with deduplication
only 1GB needed
287. Provides approximately 50% storage savings
When to Use Deduplication
Enable Deduplication:
288. Disk library storage
289. Cloud storage
290. NetApp Grid storage
Disable Deduplication:
291. HP Catalyst storage (storage box handles deduplication)
292. Tape library (only compression available, no deduplication support)
Configuration Sequences
Command Center Sequence
Create disk storage
Create plan
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Create subclient
Assign plan to subclient
Run backup jobs
Console Sequence
Create storage pool
Create storage policy
Create subclients
Associate policy to subclient
Hands-on Lab Demo - Disk Storage Configuration
Prerequisites
Media agent with sufficient drive space
Dedicated drives for backup data (not OS drive)
Empty folders for storage paths
Creating Non-Deduplicated Storage
Navigate to Command Center > Storage > Add Disk Storage
Provide user-friendly name (example: "disk library non dedup")
Disable deduplication option
Select media agent
Choose backup path on dedicated drive (E: drive)
Create folder for storage (example: mp1)
Creating Deduplicated Storage
Create additional drive for deduplication database (20GB recommended)
Format new drive as NTFS (F: drive example)
Navigate to Command Center > Storage > Add Disk Storage
Provide name (example: "disk library dedup")
Enable deduplication
Select same media agent
Configure backup location on E: drive
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Configure deduplication database location on F: drive
Create partition for deduplication database
Best Practices
Never use C: drive (OS drive) for backup storage
Use dedicated drives for backup data
Keep backup folders empty initially
Use multiple partitions for deduplication database if needed
Plan Configuration
Windows File System Plan
Schedule: Full backup every Sunday, Incremental Monday-Saturday at 9PM
Storage: Non-deduplicated storage
Retention: 1 week
Linux File System Plan
Schedule: Full backup every Sunday, Incremental Monday-Saturday at 9PM
Storage: Deduplicated storage
Retention: 1 week
Important Schedule Configuration
Exclude full backup day from incremental schedule
Edit frequency to run incremental Monday-Saturday only
Avoid running both full and incremental on same day
Key Terminology
Term Definition
RPO (Recovery Point
Frequency of backup defining maximum acceptable data loss
Objective)
Mount Path Physical location where backup data is stored
Deduplication database partition for storing deduplication
DDB Partition
metadata
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Term Definition
Storage Pool Logical grouping of storage resources in console
Library Physical storage container in storage pool
Console Management
Client Renaming
Client names can be changed in console for better identification
Navigate to Client Computers > Properties > Name field
Hostname cannot be changed, only display name
Changes reflect in both command center and console
Verification Points
226. Storage created in command center appears in console under Storage
Resources > Library
227. Storage pools visible in multiple locations within console
228. Both consoles maintain synchronized information
Next Session Preview
229. Default backup set and subclient configuration
230. Running backup jobs for Windows and Linux file systems
231. Restore procedures for both platforms
Important Notes
232. Organizations should use either command center OR console, not both
233. IntelliSnap features require separate licensing
234. Snapshot options only relevant when IntelliSnap is enabled
235. Transaction logs configuration applies only to database backups
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Commvault Training Session 2 - Backup Sets, Subclients, and Process Flows
Session Overview
This session covered configuration of backup sets and subclients, hands-on backup and
restore operations for Windows and Linux file systems, and detailed backup process flows.
Built upon previous session's logical architecture and storage configuration.
Review of Previous Session
293. Completed logical architecture understanding
294. Created disk library from command center and console
295. Configured plans with retention and storage settings
296. Two plans created: Windows file system plan and Linux file system plan
Subclient Configuration
Default vs User-Defined Subclients
Type Description Data Selection
Default Subclient Automatically created Backs up all data (entire C and D drives)
User-Defined Subclient Manually created Backs up specific folders/files only
Creating User-Defined Subclient - Windows Example
Navigation Path:
297. Command Center > Protect > File Server
298. Select Windows client
299. Click "Add Subclient"
Configuration Steps:
300. Provide subclient name (example: "log path")
301. Select appropriate plan (Windows file system plan)
302. Browse and select content path
1. Example: C:/Program Files/Commvault/ContentStore/Log Files
303. Save configuration
Result: New subclient created with specific content selection instead of backing up entire
system
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Creating User-Defined Subclient - Linux Example
Navigation Path:
304. Command Center > Protect > File Server
305. Select Linux client
306. Click "Add Subclient"
Configuration Steps:
307. Provide subclient name (example: "Linux files")
308. Select Linux plan
309. Create test file on Linux system:
310. sudo su-cd /usrecho "confidential data" > [Link]
311. Browse and select /usr/[Link] path
312. Save configuration
Backup Operations
Manual Backup Execution
313. Navigate to configured subclient
314. Click "Backup" option
315. Select backup type (Full for first backup)
316. Uncheck email notification if not needed
317. Submit backup job
Backup Job Monitoring
Job Tracking:
318. Navigate to Jobs section
319. Click on Job ID to view details
320. Monitor progress percentage
321. Review job status colors:
1. Green: Job progressing successfully
2. Other statuses indicated by different colors
Job Details Available:
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322. Progress percentage
323. Average throughput
324. Files being backed up
325. Data transfer statistics
326. Number of objects backed up
327. Application data size
328. Compression savings percentage
Backup Types and Results
329. Non-deduplicated job achieved 84% savings through compression
330. Compression occurs even without deduplication enabled
331. Job completion provides detailed statistics and transfer information
Restore Operations
Windows File System Restore
Preparation:
Delete files from log files folder to simulate data loss
Navigate to Windows client in file server section
Restore Process:
Check recovery points (shows latest backup timestamp)
Browse backup content to verify files available
Select files/folders for restore
Choose restore type: In-place (same location)
Configure overwrite options: "Unconditionally overwrite if file exists"
Submit restore job
Linux File System Restore
Preparation:
Delete test file: rm [Link]
Verify file deletion: ls command
Restore Process:
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Navigate to Linux client recovery points
Browse available backup content
Select files for restore
Choose same destination (in-place restore)
Submit restore job
Verify restoration: ls and cat [Link]
Restore Types
Type Description Use Case
In-place Restores to original location Standard file recovery
Out-of-place Restores to different location Investigation or comparison
Backup Process Flow (Interview Question)
Three Main Phases
Scan Phase
Backup Phase
Archive Index Phase
Detailed Process Flow
CommServ Initiation
o CommServ initiates backup process at scheduled time
o Follows schedule defined in plans (example: Sunday 9PM full backup)
Client Request
o CommServ sends request to client
o File system agent on client receives backup request
Data Scanning
o File system agent scans required backup data
o Agent identifies all files in specified paths
o Scan phase generates collect files list
Media Agent Preparation
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o CommServ communicates with media agent
o Requests allocation of job stream resources
o Media agent prepares storage resources:
Verifies disk library is online
Checks available free space
Determines appropriate mount path
Data Transfer (Backup Phase)
o Client compresses data
o Sends compressed data to media agent
o Media agent processes and writes data to disk library
Index Creation (Archive Index Phase)
o Media agent creates backup index (like textbook index)
o Index contains file locations and metadata
o Index finalized in index cache on media agent
Index Storage
o Copy of index stored in library as backup
o Maintains two copies: index cache and library storage
Architecture Components
CS: CommServ
MA: Media Agent
Client: Machine with file system agent
Index Cache: Located on media agent
Disk Library: Storage destination
Restore Process Flow
Completely reverse of backup process
Always interactive (never scheduled)
Media agent uses index to locate files in storage
Data retrieved from library and sent to client
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Client acknowledges successful restoration
Key Terminology
Term Definition
Backup Set Logical collection of all data protected by agent
Subclient Defines specific data within backup set
Default Subclient Automatically created, backs up all data
User-Defined Subclient Manually created for specific data selection
Interactive Backup Manually triggered backup (ad hoc)
Scheduled Backup Backup running per defined schedule
In-place Restore Restore to original file location
Out-of-place Restore Restore to different location
Index Cache Metadata storage on media agent
Collect List List of files generated during scan phase
Recovery Point Available backup timestamp for restore
Important Notes
Plan Naming Convention
Plans are not agent-specific (no "Windows plan" vs "Linux plan")
Naming convention used for identification purposes only
Same plan structure applies to all agent types
Plan defines: storage, retention, backup frequency (RPO)
Client Management
Client names can be changed in console for better identification
Navigate to Client Computers > Properties > Name field
Hostname cannot be changed, only display name
Changes reflect in both command center and console
Best Practices
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236. Use dedicated drives for backup storage (not OS drive)
237. Select empty folders for storage configuration
238. Monitor job progress through Jobs section
239. Review job statistics for performance analysis
Next Session Preview
240. Backup types: Full, Incremental, Differential, Synthetic Full
241. Transaction log backups
242. Additional restore options and configurations
243. Detailed backup type comparisons (30-minute topic)
Lab Environment Notes
244. Two client machines: Windows and Linux with file system agents
245. Storage libraries: deduplicated and non-deduplicated
246. VM environment with allocated drive space considerations
247. Warning messages related to VMware network cards can be ignored
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Commvault Backup Tool Training Session Summary
Previous Sessions Recap
Sessions 1-5 Coverage:
332. Session 1: Commvault demo overview
333. Session 2: Package download from Commvault portal and VM deployment
334. Session 3: Azure cloud VM deployment and CommServ media agent installation
335. Session 4: Windows/Linux client configuration and agent installation
336. Session 5: Home lab setup using VMware Workstation
Key Components Covered:
337. IDA (Intelligent Data Agent): Software agents for backup operations
338. CommServ: Administrative server/master server
339. Media Agent: Data mover component that writes backup data to storage
340. Windows/Linux File System Agents: Client-side backup agents
Current Session Focus: Java Console vs Command Center
Console Terminology Differences
Command
Java Console Description
Center
Physical/virtual machines in
Client Computers Servers
environment
Client Computer Group Server Group Logical grouping of machines
Libraries Storage Storage repositories for backup data
Storage Policy + Schedule
Plans Combined backup configuration
Policy
Important Notes:
341. Java Console requires separate creation of Storage Policy and Schedule Policy
342. Command Center combines both into single "Plans"
343. Both consoles manage the same underlying infrastructure
344. Changes made in Command Center are reflected in Java Console
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Backup Configuration Workflow
Step 1: Create Disk Library
345. Navigate to Storage Resources > Libraries
346. Right-click > Add > Disk Library
347. Configure settings:
1. Name: User-defined (e.g., "Disk Library Non-Dedup Created from JC")
2. Media Agent: Select appropriate media agent
3. Mount Path: Create dedicated folder on storage drive
Step 2: Create Storage Pool
348. Navigate to Storage Resources > Storage Pools
349. Right-click > Add > Storage Pool
350. Configure based on deduplication requirements:
Non-Deduplication Pool:
351. Type: Disk
352. Name: Descriptive name (e.g., "DL Non-Dedup JC")
353. Library: Select non-dedup library
354. Deduplication: Disabled (unchecked)
Deduplication Pool:
355. Type: Disk
356. Name: Descriptive name (e.g., "DL Dedup JC")
357. Library: Select dedup library
358. Partitions: Maximum 4 partitions allowed
359. Partition Path: Dedicated drive/folder recommended
360. Deduplication: Enabled
Step 3: Create Storage Policy
361. Navigate to Policies > Storage Policies
362. Right-click > New Storage Policy
363. Configuration steps:
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1. Type: Select "Data Protection and Archive"
2. Name: Descriptive name (e.g., "Windows File System Backups JC")
3. Storage Pool: Select appropriate pool
4. Retention: Define retention period (e.g., 7 days)
5. Streams: Configure as needed
Step 4: Create Schedule Policy
364. Navigate to Policies > Schedule Policies
365. Right-click > New Schedule Policy
366. Configuration steps:
1. Name: Descriptive name (e.g., "Weekly Full Daily Incremental")
2. Type: Data Protection
3. Tasks: Add backup schedules
Schedule Configuration:
Full Backup Schedule:
o Backup Option: Full
o Pattern: Weekly
o Day: Sunday
o Time: 9:00 PM
Incremental Backup Schedule:
o Backup Option: Incremental
o Pattern: Daily
o Days: Monday through Saturday
o Time: 9:00 PM
Association: Link to client computers
Client Configuration
Installing New Clients
Navigate to Tools > Add or Remove Software > Install Software
Select operating system (Windows/Linux)
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Choose discovery method (Manual/Automatic)
Enter client details:
o Host Name/IP: Target machine identifier
o Username/Password: Administrator credentials
o Domain: Active Directory domain or "./" for local
Select packages (File System, Virtualization, Databases, Applications)
Complete installation wizard
Creating Subclients
Navigate to Client Computers > [Client Name] > Agent Type > Default Backup Set
Right-click > All Tasks > New Subclient
Configure subclient:
o Name: Descriptive identifier
o Content: Define backup scope (drives/folders/files)
o Storage Policy: Associate with created storage policy
o Schedule Policy: Associate with created schedule policy
Backup and Restore Operations
Manual Backup Execution
Navigate to subclient level
Right-click > Backup
Select backup type (Full/Incremental)
Monitor job completion in Job Controller
Restore Operations
Browse and Restore Process:
Navigate to Client > Agent > Backup Set > Subclient
Right-click > Browse and Restore
Select backup version (Latest recommended)
Choose "View Content" to see available files
Select files for recovery
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Restore Options:
In-Place Restore:
o Same client and original location
o Option to overwrite existing files
Out-of-Place Restore:
o Same client, different location
o Specify destination folder path
Key Concepts Explained
Backup Components Flow:
Disk Library → Storage Pool → Storage Policy → Schedule Policy → Subclient
Policy Definitions:
Storage Policy: Defines WHERE backup data is written (storage location)
Schedule Policy: Defines WHEN backup jobs execute (timing and frequency)
Subclient: Defines WHAT data is backed up (content scope)
Agent Types:
File System Agent: Backs up files and folders
Database Agents: SQL Server, Oracle, etc.
Virtualization Agents: VMware, Hyper-V
Application Agents: Exchange, SharePoint, etc.
Best Practices Noted
Storage Configuration:
Use dedicated drives for deduplication partitions
Create descriptive naming conventions for easy identification
Maximum 4 partitions allowed per deduplication storage pool
Client Management:
Bulk client installation possible via XML file import
Ensure administrative privileges for installation accounts
Not all customers use all agent types - configure based on requirements
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Backup Strategy:
248. Full backups typically scheduled weekly
249. Incremental backups run daily (excluding full backup day)
250. Retention periods based on customer requirements
Upcoming Sessions Preview
Next Session Topics:
251. Backup Types Deep Dive:
o Full vs Incremental vs Differential backup differences
o Synthetic Full backup concepts
252. Cloud Integration:
o Cloud library creation in AWS
o Cloud storage configuration
253. Database Backup:
o SQL Server backup and restore procedures
254. Virtualization:
o Hyper-V VM backup and restore operations
Session Notes
255. Both Command Center and Java Console provide same functionality with
different interfaces
256. Java Console requires more granular policy creation compared to Command
Center's unified plans
257. All demonstrations performed using lab environment with VMware
Workstation
258. Real-world implementations should follow customer-specific requirements
for retention, scheduling, and storage allocation
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Commvault Backup Tool Training Session Summary
Session Overview
This session covered backup types, job management, retention cycles, and CommServ
disaster recovery backup procedures.
Previous Sessions Recap
367. Class 1: Demo session and market overview of Commvault backup tool
368. Installation Process:
1. Download from support portal ([Link])
2. Copy to virtual machine
3. Create virtual machines in Azure cloud for lab setup
369. Component Installation:
1. CommServ (server component)
2. Media Agent
3. File System Agent (Linux and Windows)
370. VMware Workstation Setup: Home lab configuration from Class 6 onwards
371. Daily Tasks: Backup administrator responsibilities
372. Agent Configuration: Windows and Linux client installation and file system agent
setup
373. Command Center Operations:
1. Plan creation
2. Subclient configuration
3. File system backup and restore procedures
Backup Types
1. Full Backup
374. Definition: Backs up all selected data
375. Example: If backing up "class videos" folder containing videos 1-12, full backup
captures all 12 videos
376. Purpose: Complete baseline backup of all content in defined scope
2. Incremental Backup
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377. Definition: Captures only data that has changed since the last backup (any type)
378. Example: After full backup of 12 videos, if video 13 is added, incremental backup
captures only video 13
379. Reference Point: Last backup (can be full or incremental)
3. Differential Backup
380. Definition: Captures changes since the last full backup
381. Example Schedule:
1. Sunday: Full backup (12 videos)
2. Monday: Differential (1 new video = 1 video backed up)
3. Tuesday: Differential (2 new videos = 2 videos backed up)
4. Wednesday: Differential (3 new videos = 3 videos backed up)
382. Reference Point: Always references last full backup
4. Synthetic Full Backup
383. Definition: Creates full backup by merging previous backups without reading data
from source
384. Process: Commvault consolidates previous incrementals and full backups from
storage to create new synthetic full
385. Key Point: Does NOT read data from client machine, only from backup storage
386. Auto-Configuration: Runs every 7 days by default if no traditional full backup is
scheduled
5. Transaction Log Backup
387. Definition: Backs up database transaction logs for point-in-time recovery
388. Database Types:
1. Oracle: Archive logs
2. SQL Server: Transaction logs
3. PostgreSQL, MySQL: Transaction logs
389. Usage: Database-specific backup type only
Backup Schedule Configuration Examples
Configuration 1: Full + Incremental
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Sunday: Full Backup
Monday-Saturday: Incremental Backups
Next Sunday: Full Backup (or Synthetic Full)
Configuration 2: Full + Differential
Sunday: Full Backup
Monday-Saturday: Differential Backups
Next Sunday: Full Backup
Retention and Cycles Concept
Cycle Definition
390. One Cycle: Full backup to next full backup (including all incrementals in between)
391. Example: Sunday Full → Monday-Saturday Incrementals → Next Sunday Full = 1 Cycle
Retention Rules
392. Two Criteria Must Be Met:
1. Retention days must expire (e.g., 7 days)
2. One complete cycle must finish
393. Example: 7-day retention with 1 cycle
1. Jobs older than 7 days will NOT be deleted until next full backup completes
2. Commvault waits for second cycle to begin before aging out first cycle
Data Aging Process
Schedule: Runs daily at 12 PM (automatic system schedule)
Function: Identifies and deletes backup jobs that meet both retention criteria
Database Cleanup: Removes aged jobs from CommServ database
Job Viewing Methods
Java Console
Client Level: Right-click client → View Jobs
Storage Policy Level: Navigate to storage policy → Primary copy → Right-click →
View Jobs
Environment Level: Top level → Right-click → View Job History
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Job Types:
o Data Management: All backup jobs
o Data Recovery: All restore jobs
o Admin Job History: System-generated jobs (data aging, etc.)
Command Center
Client Specific: Protect → File Servers → Select client → Backup History
Time Range Options: Last 24 hours, last week, custom range
Global Jobs: Jobs section → Job History (shows last 30 days)
Admin Jobs: Toggle "Show admin jobs" option
CommServ Disaster Recovery (DR) Backup
Purpose
Protects CommServ database containing all metadata and job information
Critical for disaster recovery scenarios
DR Backup Process Flow
SQL Dump Generation: Creates database dumps (DMP files)
Metadata Cache: Places dumps in temporary cache location
o Path: C:\Program Files\Commvault\ContentStore\CommServDR
Export to Metadata Location: Copies from cache to designated metadata path
o Example path: E:\CommServDR_Backup
Cloud Upload (Optional): Sends copy to Commvault Metallic cloud
Storage Policy Write: Final copy written to DR storage policy
Key DR Components
Auto-Created Policy: CommServ DR policy created automatically when first library is
created
SQL Server Integration: CommServ uses SQL Server engine for database storage
Critical Files: CommServ_CommServ.dmp (primary database file)
Supporting Databases: App Studio, Cache DB, History DB, Workflow Engine
DR Backup Schedule
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Default: Automatic system-generated schedule
Visibility: Only viewable in Java Console, not Command Center
Location: Storage Policies → CommServ DR Policy
Important File Locations
Cache Location
C:\Program Files\Commvault\ContentStore\CommServDR
Metadata Backup Location
E:\CommServDR_Backup (user-defined path)
SQL Server Components
SQL Server Engine
SQL Server Management Studio
SQL Server Management Objects
Auto-installed with CommServ package
Key Administrative Points
Schedule Management
Schedule Policies: Viewable at storage policy level or environment level
Global View: Top level → Right-click → View → Schedules
Data Aging: System schedule runs daily to clean up aged jobs
Interface Differences
Command Center: User-friendly interface, limited technical details
Java Console: Complete technical interface with all configuration options
Cycles: Only visible in Java Console, not Command Center
Critical Success Factors
259. Daily monitoring of DR backup completion
260. Understanding retention vs. cycles relationship
261. Proper metadata location configuration
262. Regular review of backup job status
Upcoming Topics
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263. Auxiliary (Aux) Copies configuration
264. Comprehensive Reports session
265. CommServ disaster recovery procedures
266. System upgrade (11.3.2 to 11.3.6)
Notes for Backup Administrators
267. CommServ DR backup is non-negotiable responsibility
268. Always verify daily DR backup completion
269. Understand cycle completion before job aging
270. Multiple recovery options available (local metadata, cloud backup)
271. SQL Server knowledge helpful but not required for basic operations
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Commvault Cloud Library Training Session Summary
Session Overview
This session focused on creating cloud libraries, specifically AWS S3 cloud storage
configuration, and understanding backup data structure on both disk and cloud storage.
Previous Training Sessions Summary (Videos 1-13)
Video 1-2: Foundation
394. Commvault product overview and course outcomes
395. Package download from Commvault support portal and [Link]
396. Azure VM creation for lab environment setup
Video 3-5: Installation and Setup
397. Azure VM creation for Media Agent and client packages
398. CommServ and Media Agent installation on Azure VMs
399. Windows and Linux File System package installation
400. Remote vs local installation methods comparison
Video 6-8: VMware and Administration
401. VMware lab setup configuration
402. CommServ package installation
403. First plan creation in Command Center
404. Software cache creation for remote installation
405. Media Agent installation via package push
406. Daily Admin Activities:
1. Commvault Process Manager usage
2. Console and Command Center access
3. Service start/stop procedures
Video 9-12: Client Management
407. Windows and Linux client creation
408. File system package installation using Command Center
409. Local vs remote installation differences
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410. Disk storage and server plan creation (with and without deduplication)
411. Subclient creation within clients
412. Plan assignment to subclients
413. Backup and restore procedures
414. Backup process flow understanding
415. Command Center vs Java Console differences
416. Storage policy and schedule policy creation
Video 13: Backup Types and Management
417. Full, synthetic pool, differential, incremental, and log backups
418. Data aging concepts
419. Disaster recovery jobs significance
Cloud Library Configuration
Prerequisites
Cloud support team must provide the following information:
420. Access Key and Secret Access Key
421. Service Host (region-specific URL)
422. S3 Bucket Name
AWS Account Setup Process
Step 1: Access Key Creation
423. Log into AWS console at [Link]/console
424. Search for "Users" in IAM service
425. Create new user with name (e.g., "commvault service account")
426. Set permissions: Attach policy "S3 Full Access"
427. Go to Security Credentials section
428. Create Access Key:
1. Select use case: "Third-party service"
2. Acknowledge understanding
3. Copy both Access Key and Secret Access Key
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4. Important: Secret Access Key shown only once - save immediately
Step 2: S3 Bucket Creation
429. Search for "S3" service in AWS console
430. Click "Create bucket"
431. Configure bucket:
1. Enter unique bucket name
2. Keep default settings (public access blocked)
3. Create bucket
432. Bucket terminology: Files stored in bucket are called "objects"
Cloud Library Configuration in Commvault
Step 1: Create Cloud Storage
433. Navigate to Command Center → Storage → Cloud → Add
434. Select storage type: Amazon S3
435. Configure parameters:
1. Name: User-defined (descriptive name)
2. Media Agent: Select appropriate agent
3. Service Host: Format - [Link] (replace "region" with
actual region like "us-east-1")
4. Authentication: Access and Secret Access Key
5. Bucket: Enter bucket name created in AWS
6. Storage Class: Keep default
7. Deduplication: Enable or disable as needed
436. Save configuration
437. Verify status shows "Online"
Step 2: Create Server Backup Plan
Navigate to Manage → Plans → Create Plan
Configure plan:
o Plan Type: Server Backup Plan
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o Name: Descriptive name (e.g., "WFS-Cloud-Copy")
o Storage: Select AWS cloud library created above
o Retention: Set appropriate retention (e.g., 1 week)
Configure RPO (Recovery Point Objective):
o Full Backup: Weekly on Sunday at 9 PM
o Incremental: Monday-Saturday at 9 PM
Submit plan creation
Step 3: Assign Plan to Subclient
Navigate to Protect → File Servers → Select Windows client
Go to Subclient section
Select existing subclient or create new one
Edit subclient → Select plan from dropdown
Save configuration
Backup and Restore Operations
Backup Process
Navigate to subclient
Click "Backup" → "Full"
Monitor job progress through three phases:
o Scan phase
o Backup phase
o Archive index phase
Verify completion in job details
Restore Process
Navigate to subclient → Recovery Points
Select appropriate backup date
Browse and select files to restore
Configure restore options:
o Restore to original location
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o Overwrite existing files (if needed)
o Disable email notifications if not configured
Submit restore job
Monitor progress in job streams
Data Structure Understanding
Disk Storage Structure
Path: E:\MP1\D2 (example mount path)
Mount Path (MP1/D2)
├── CV_MAGNETIC (label folder)
└── Volumes (V_5, V_6, V_7, etc.)
└── Chunks (with identifiers like 14)
└── Metadata and chunk data
Deduplication vs Non-Deduplication Structure
With Deduplication (MP1_Dedup)
Mount Path → Label → CV_MAGNETIC → Volumes → Chunk Folders → Files
Without Deduplication (MP1)
Mount Path → Label → CV_MAGNETIC → Volumes → Direct Chunk Files
Key Difference: Deduplication creates chunk folders, non-deduplication stores chunks
directly in volumes.
Cloud Storage Structure
Same folder hierarchy as disk storage
Located in S3 bucket under CV_MAGNETIC path
Data stored as objects (not files in cloud terminology)
Only Commvault can interpret and decode the data structure
Technical Notes
Service Host Format
Template: [Link]
Example: [Link]
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Region selection based on geographical proximity for latency optimization
Data Interpretation
Backup data uses proprietary Commvault algorithms
Cannot be read by external tools or manual interpretation
Chunk and metadata files require Commvault for decoding
Same principle applies to both disk and cloud storage
Cloud Terminology
Objects: Files stored in cloud buckets
Bucket: Container for storing objects (similar to folder but not exactly)
Regions: Geographical data center locations
Troubleshooting Knowledge (L3 Level)
Understanding mount path navigation
Identifying chunk corruption issues
Recognizing missing chunk problems
Data structure analysis for problem resolution
Next Session Topics
Tape library configuration (pending lab preparation)
Schedule: Morning session 9:30 AM - 10:30 AM for next two days
Alternative: Recording available if unable to attend live session
Key Backup Administrator Responsibilities
272. Navigate Commvault interface efficiently
273. Configure cloud libraries with proper credentials
274. Create and assign appropriate plans
275. Monitor backup and restore operations
276. Understand data structure for troubleshooting purposes
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Commvault Tape Library Training Session Summary
Session Overview
This training session focused on configuring tape storage/tape library within the Commvault
CommCell environment, building on previous cloud library configuration knowledge.
Key Terminology
Before working with tape libraries, understanding these terms is essential:
438. Tape Library: Controller that manages all operations including media movement and
drives
439. Tape Drive: Slot where tape media is mounted (similar to old VCD player mechanism)
440. Tape Media: Storage device (like a disk but in tape format)
441. Barcode: Naming convention for media identification
442. IE Slots: Import/Export slots for tape management
Use Cases for Tape Libraries
Certain customer types prefer tape libraries over cloud storage:
443. Dark sites
444. Government customers
445. Banking customers
446. Organizations requiring data to remain within data center (avoiding potential cloud
data breaches)
Lab Environment Setup
Since physical tape libraries are not available in lab environments, Commvault provides a
virtual tape library tool for emulation and training purposes.
Virtual Tape Library Creation Process
Prerequisites
447. Identify media agent for library connection
448. Ensure media agent virtual machine is running
Step-by-Step Configuration
Phase 1: Media Agent Setup
449. Connect to Media Agent
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1. Log into media agent machine via RDP
2. Use media agent IP and credentials
450. Locate Commvault Installation
1. Go to Start → Commvault → Commvault Process Manager
2. Copy base folder location (Program Files\Commvault\ContentStore\Base)
3. Navigate to this location in File Explorer
451. Launch Virtual Library Tool
1. Find and run "Virtual Library [Link]" as administrator
452. Create Library
1. Right-click on Libraries → Add New Library
2. Select appropriate media agent IP (e.g., 2.0.1)
3. Move selected media agent to right side
4. Click OK to continue
453. Configure Library Properties
1. Leave default settings
2. Click on "Drive Identifiers"
3. Right-click in empty white space
4. Select "Add Drive Identifier and Drive for All Drives"
5. Choose "Virtual Drive" as drive type
6. Select media agent when prompted
7. Click OK to accept
454. Add Virtual Tapes
1. Right-click → Element Status (for tape management)
2. Click "Add Tapes to Shelf"
3. Enter three-letter barcode prefix (e.g., "SCT")
4. Specify number of tapes (e.g., 10)
5. Ensure "Write to Hard Disk" option is enabled
6. Click OK to create tapes
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455. Move Tapes to Slots
1. Drag created tapes from shelf to slot locations
2. Can select all tapes and drag together
3. Enable "Auto Refresh" checkbox (60-second intervals)
4. Click Close
456. Create Storage Folder
1. Create folder named "Tape Library" on E: drive of media agent
2. Important: Must be on media agent, not CommServe
Phase 2: CommServe Configuration
457. Access CommServe
1. Connect to CommServe machine (IP: 200 in this example)
2. Open both Command Center and Java Console
458. Add Tape Library in Command Center
1. Navigate to Storage → Tape
2. Click Add symbol
3. Select media agent and scan hardware
4. System will identify virtual tape library
5. Select and save the library
459. Configure Additional Settings (Virtual Tape Only)
1. Right-click library → Properties → Additional Settings
2. Add new setting:
1. Category: Media Agent
2. Type: String
3. Value: [specific path configuration]
3. Click OK twice to save
460. Rename Library (Optional)
1. Access Java Console
2. Go to Storage Resources → Library section
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3. Right-click library → Properties
4. Change name in General tab for easier identification
Backup and Restore Process
Creating Backup Plan
461. Plan Creation Sequence:
1. Create library (completed above)
2. Create plan
3. Create subclient
4. Assign plan to subclient
462. Server Backup Plan Configuration:
1. Create new server backup plan
2. Name: "Tape Copy" (or similar)
3. Add copy as primary storage
4. Select tape library name
5. Set retention (e.g., one week)
6. Submit plan
Subclient Configuration
463. Access Product → File Server
464. Use existing subclient or create new one
465. Edit subclient to assign tape backup plan
466. Save configuration
Running Backup Jobs
467. Navigate to subclient
468. Click "Run Backup"
469. Select "Full Backup"
470. Click OK to start
471. Monitor job progress in job details
Troubleshooting Backup Issues
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Common Error: "Operating system could not find the path specified"
Cause: Missing storage folder on media agent
Solution: Create required folder on E: drive of media agent (not CommServe)
Action: Resume or restart failed job after correction
Restore Process
Create Data Loss Scenario:
o Intentionally delete file from client system for testing
Perform Restore:
o Go to subclient → Recovery Point
o Select appropriate date
o Click Restore
o Browse and select files to restore
o Choose restore location (default: original location)
o Configure overwrite options if needed
o Submit restore job
Verify Restoration:
o Check client system for restored files
o Refresh file explorer if necessary
Key Differences: Virtual vs Physical Tape Libraries
Aspect Virtual Tape Library Physical Tape Library
Hardware Software emulation Physical robotic arm and drives
Storage Location Hard disk (E: drive) Actual tape media
Setup Complexity Additional path configuration required Direct hardware connection
Use Case Lab/Training environment Production environment
Important Notes
Virtual tape library steps (like additional settings and folder creation) are only needed
for lab emulation
Physical tape library configuration in Command Center remains the same
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Command Center configuration steps apply to both virtual and physical
implementations
Log review and troubleshooting skills are essential for backup administrators
Next Session Topics
Secondary copy/Auxiliary copy creation
Advanced log review and troubleshooting techniques
Session Logistics
Training materials shared via WhatsApp
Next session timing: Same time (9:31) - confirmation to be provided
Future sessions from Thursday: Evening schedule
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Commvault Hyper-V Agent Configuration Training Summary
Session Overview
This training session covered Hyper-V agent configuration for backups and restore features
in Commvault environment, focusing on understanding Hyper-V technology background and
lab environment setup.
Hyper-V Technology Background
What is Hyper-V
472. Microsoft hardware virtualization product
473. Allows creation and running of software versions of computers called virtual
machines
474. Each virtual machine acts like a complete computer with its own operating system
and programs
475. Similar to VMware Workstation but designed for production environments
Hyper-V Architecture Components
Single Node Setup:
476. One Hyper-V server running multiple virtual machines
477. Each VM can run different operating systems and applications
Multi-Node Cluster Setup:
478. Multiple Hyper-V nodes connected together
479. Provides fault tolerance and high availability
480. Shared storage (SAN - Storage Area Network) connected to all nodes
Failover Cluster Technology
Definition: Group of independent computers working together to increase availability of
cluster roles
Purpose:
481. Automatic failover if one node goes down
482. VMs automatically move to other available nodes
483. Provides fault tolerance for production environments
484. Can be configured for manual or automatic failover
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Components:
485. Connected by physical cables and software
486. Shared storage accessible by all cluster nodes
487. Cluster management software coordinates operations
Why Backup Admins Need Hyper-V Knowledge
Importance for Backup Administrators
488. Architecture Understanding: Essential for troubleshooting backup and restore
failures
489. Communication: Enables effective interaction with Hyper-V administrators using
proper terminology
490. Problem Resolution: Helps identify root causes when jobs fail
491. Customer Scenarios: Understanding customer architecture aids in backup strategy
planning
Agentless Backup Concept
Definition: Backup method where no agent is installed inside guest operating systems
How it Works:
492. Hyper-V agent installed only on Hyper-V host node
493. Agent coordinates with virtual machines for backup operations
494. No software installation required inside protected VMs
495. Called "agentless" because guest VMs require no agent installation
Lab Environment Setup Process
Prerequisites and Planning
Lab Architecture Decision:
496. Single Hyper-V node setup due to resource constraints
497. Alternative: Use existing Windows client as Hyper-V server if resources limited
498. Production environments typically use multiple nodes with shared storage
Virtual Machine Creation Steps
499. Create New VM in VMware Workstation
1. Select Windows operating system
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2. Choose Windows Server 2019 or 2022
3. Configure custom storage location
4. Assign adequate resources (4 processors, 8-12 GB RAM)
5. Create 60+ GB hard disk
500. Operating System Installation
1. Mount Windows Server 2019 ISO
2. Select "Desktop Experience" for GUI interface
3. Choose "Install Windows Only" option
4. Complete standard Windows installation process
5. Set administrator password (use consistent password across VMs)
Network Configuration Requirements
Disable Windows Firewall
o Turn off all three firewall profiles (Domain, Private, Public)
o Note: In production, coordinate with security team for firewall changes
Configure Static IP Address
o Identify current IP, gateway, and DNS settings using ipconfig
o Use Network and Internet Settings
o Select "Use the following IP address" option
o Configure static IP, subnet mask, default gateway, and DNS
o Restart network services by disabling/enabling network adapter
Hyper-V Feature Installation
Access Server Manager
o Open Server Manager from Start menu
o Select Manage → Add Roles and Features
Install Hyper-V Role
o Select Hyper-V from available roles
o Configure virtual switch settings
o Customize virtual machine storage locations
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o Complete installation (requires automatic reboot)
Troubleshooting Installation Issues Common Error: "Hyper-V cannot be installed.
Processor doesn't have required virtualization capability"
Solution:
o Shutdown virtual machine
o Edit VM settings in VMware
o Go to Processor options
o Enable "Virtualize Intel VT-x/EPT or AMD-V/RVI" option
o Restart VM and retry installation
Failover Cluster Installation
Install Clustering Feature
o Server Manager → Manage → Add Roles and Features
o Select "Failover Clustering" from Features (not Roles)
o Complete installation and reboot
Configure Cluster
o Open Failover Cluster Manager from Tools menu
o Run "Validate Configuration" wizard
o Add current server hostname manually if browse fails
o Accept validation warnings (Active Directory and shared storage not
configured)
o Create cluster using validated nodes
Cluster Setup
o Provide cluster name (example: "Single Node" for identification)
o Complete cluster creation wizard
o Connect to newly created cluster via Actions menu
Bring Cluster Online
o Ensure cluster core resources are online
o Configure static IP for cluster (separate from server IP)
o Use "Bring Online" option for offline resources
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Virtual Machine Creation in Hyper-V
Create Windows VM
o Failover Cluster Manager → Roles → Virtual Machines → New Virtual
Machine
o Select cluster name
o VM Name: "Windows 2019" (or descriptive name)
o Choose Generation 1
o Assign minimum 2 GB RAM for Windows
o Configure virtual switch
o Create 30+ GB virtual hard disk
o Install operating system later option
Create Linux VM
o Follow same process as Windows VM
o VM Name: "Ubuntu" (or descriptive name)
o Assign 1 GB RAM (sufficient for Ubuntu)
o Create 20-30 GB virtual hard disk
Operating System Installation in VMs
Windows VM Installation
Prepare Installation Media
o Copy Windows Server 2019 ISO to Hyper-V server
o Use Remote Desktop to access Hyper-V server if needed
o Enable Remote Desktop feature in Server Manager if RDP access required
Install Operating System
o Right-click VM → Settings
o Configure DVD drive to point to ISO location
o Power on virtual machine
o Right-click VM → Connect to access console
o Follow standard Windows installation process
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Linux VM Installation
Console Access Considerations
o Mouse functionality may be limited in Hyper-V console
o Use keyboard navigation (Tab and Enter keys)
o Arrow keys for menu navigation
Enhanced Session Mode Setting Problem: Mouse not working properly in VM
console
Solution:
o Open Hyper-V Manager (not Failover Cluster Manager)
o Right-click Hyper-V node → Hyper-V Settings
o Locate "Enhanced Session Mode" option
o Uncheck "Use enhanced session mode" checkbox
o Reboot Hyper-V server
o Mouse functionality will be restored
Installation Process
o Use keyboard navigation for option selection
o Tab key to move between options
o Enter key to select options
o Down arrow for menu navigation
o Follow basic Ubuntu installation with default options
o Create user account and set password
o Choose "Install OpenSSH Server" if prompted
Post-Installation
o Remove DVD/ISO after installation completes
o Wait for "Installation Succeeded" message before removing media
o Restart VM after removing installation media
o Access login prompt after restart
Important Configuration Notes
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IP Address Changes
After Hyper-V installation, network adapter becomes virtualized (vEthernet)
IP address may change during installation process
This is expected behavior - adapter virtualization occurs
Storage Warnings
Warning about disk not being part of cluster storage is expected
In production: VMs should use shared storage
Lab environment: Local storage acceptable for training purposes
Warning can be ignored for basic configuration
Resource Management
Power off unused VMs to prevent CPU overheating
Use descriptive VM names for better identification
Consistent password policy across all VMs recommended
Next Session Preview
Configure Hyper-V cluster in Commvault environment using Command Center
Install and configure VSA agent on Hyper-V node
Demonstrate VM backup and restore procedures
Show agentless backup configuration process
Key Takeaways for Backup Administrators
277. Architecture Knowledge: Understanding Hyper-V architecture essential for
troubleshooting
278. Terminology: Familiarity with Hyper-V terms crucial for customer
communication
279. Agentless Concept: No agent installation in guest VMs, only on Hyper-V host
280. Lab Skills: Hands-on experience necessary for real-world backup scenarios
281. Problem-Solving: Basic virtualization knowledge aids in backup failure
resolution
Session Schedule
282. Next session: Same time (9:30 AM)
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283. Future sessions from Thursday: Evening schedule
284. Session confirmation to be provided day before
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Commvault Hyper-V Training Session 17 - Summary Notes
Session Overview
501. Session 17 of ongoing Commvault training series
502. Focus: Hyper-V agent installation, backup configuration, and restore operations
503. Previous sessions covered Hyper-V setup, manager configuration, and failover cluster
creation
Hyper-V Architecture Background
Market Context
504. Hyper-V and VMware together hold 90% market share in virtualization
505. Many customers migrating to Hyper-V from other platforms
506. Critical skill for backup administrators
Previous Setup Completed
507. Hyper-V manager installation and configuration
508. Hyper-V failover cluster setup
509. Virtual machine creation (Windows and Linux VMs)
Failover Cluster Concepts
Purpose and Function
510. Manages multiple Hyper-V nodes in a cluster
511. Provides automatic VM failover when nodes go down
512. Lab environment uses single-node cluster for simplicity
Information Required from Hyper-V Administrator
For Clustered Environment:
513. Cluster IP address or hostname
514. Cluster credentials (service account)
515. Service account password
For Standalone Hyper-V:
516. Server IP address or hostname
517. Local administrator credentials
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Agent Configuration Process
Virtual Server Agent (VSA) Installation
Terminology (All refer to same component):
518. VSA (Virtual Server Agent)
519. Virtual Server Agent
520. Proxy
521. Access Node
VSA Installation Steps
522. Navigate to Command Center → Products → Virtualization
523. Click "Add Hypervisor"
524. Select Hyper-V as vendor
525. Enter hypervisor details:
1. Hostname (cluster IP for clustered, node IP for standalone)
2. Credentials (cluster credentials or local admin)
3. Display name (user-defined)
Credential Configuration
526. Click plus symbol for credentials
527. Enter credential name (user-defined)
528. Provide user account and password from Hyper-V admin
529. Account must be part of administrative group
Discovery and Access Node Selection
System discovers available Hyper-V nodes
Select one or multiple servers as access nodes
VSA agent installs on selected Hyper-V nodes
VM Group Configuration
Creating VM Groups
Define VM group name (logical collection of VMs)
Select backup plan
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Choose content options:
o Unprotected VMs: Backs up all VMs in environment
o Add Content: Select specific VMs for backup
Multiple VM Group Strategy
Reasons for separate groups:
Different retention requirements (e.g., 1 month vs 1 year)
Different backup schedules
Different criticality levels (critical vs non-critical)
Backup Operations
Backup Types
Ad-hoc/Manual/On-demand: Manually triggered by admin
Scheduled: Runs automatically per defined schedule
Backup Process Phases
Discovery Phase: VSA discovers eligible VMs
Backup Phase: Actual data transfer
Archive Index Phase: Index information written to cache
Behind-the-Scenes Backup Process
VSA agent discovers VMs eligible for backup
VSA requests hypervisor to create checkpoint (snapshot)
All I/O operations redirected to checkpoint
VSA backs up actual VM files to Media Agent
Media Agent writes data to library
VSA merges checkpoint back to actual VM
Checkpoint files cleaned up/deleted
Restore Operations
Restore Types Available
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Restore Type Description
Full Virtual Machine Restores complete VM to Hyper-V host and imports to Hyper-V
Guest Files Restores files to file system of Hyper-V host, VM, or other client
Virtual Machine Files Restores VM config files and VHD files to file system
Live Recovery Recovers and starts VM from backup while full restore in progress
Full VM Restore Process
Navigate to Products → Virtual Machines
Search for target VM
Select recovery point (latest backup available)
Choose "Full Virtual Machine" restore option
Configure restore options:
o In-place: Same location and VM name
o Out-of-place: Different location
o Power on after restore: Automatically starts VM
o Access node selection: Choose or leave automatic
o Unconditionally overwrite: Overwrites existing VM with same name
o Register with failover cluster: Automatically adds restored VM to cluster
Guest File Restore Process
Select VM and recovery point
Choose "Guest Files" option
Browse to specific file location within VM
Select destination client and path
Configure overwrite options if needed
Common Restore Scenarios
VM deletion or corruption
VM not booting up
VM files missing
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Post-patching VM issues
VM in hung state
Key Technical Points
Hyper-V vs VMware Differences
Hyper-V allows agent installation directly on hypervisor nodes
VMware (ESX) does not allow direct agent installation
Hyper-V uses "checkpoint" terminology instead of "snapshot"
File Types in Hyper-V
285. VHD/VHDX: Virtual hard disk files
286. VMCX: VM configuration files
287. VMGS: VM guest state files
288. VMRS: VM runtime state files
Important Notes
289. VM protection status changes from "Not Protected" to "Protected" after
successful backup
290. Completed jobs appear in job history, not active jobs
291. Search functionality available by VM name in virtualization section
292. IP-based search available in Manage → Servers section (depending on
configuration method)
Troubleshooting Tips
Common Installation Issues
293. Active Directory requirement for adding cluster users
294. Use administrator account instead of administrators group
295. Ensure proper administrative permissions
Common Restore Issues
296. "Disk already exists" error: Enable "unconditionally overwrite" option
297. VM not appearing in cluster after restore: Enable "register with failover
cluster" option
Next Session Preview
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298. SQL Server agent installation and configuration
299. SQL Server backup and restore operations
300. Database-specific backup procedures
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Commvault SQL Server Training Session 18 - Summary Notes
Training Series Overview
Completed Sessions (1-17)
530. Session 1: Commvault product overview and course outcomes
531. Session 2: Package download for Linux and Windows
532. Session 3: Azure cloud VM creation and deployment
533. Session 4: VM creation in Azure environment
534. Session 5: Package installation in VMs (push install and local install methods)
535. Session 6: Home lab setup using VMware Workstation with Command Center focus
536. Session 7: Console package installation and first plan creation
537. Session 8: Day-to-day backup admin activities (L2 level responsibilities)
538. Session 9: Client machine creation and file system package installation
539. Session 10: Disk storage and server plan creation (dedupe and non-dedupe storage)
540. Session 11: Sub-client creation, plan assignment, backup and restore processes
541. Session 12: Command Center vs Console Console differences
542. Session 13: Backup types and data aging, disaster recovery jobs
543. Session 14: Cloud library setup with AWS S3 bucket
544. Session 15: Tape library configuration
545. Session 16: Hyper-V manager and architecture
546. Session 17: Hyper-V agent configuration and operations
Session 18 Focus
547. SQL Server database setup and installation
548. SQL Server agent configuration in Commvault
549. Database backup and restore operations
SQL Server Background
Market Context
550. Microsoft SQL Server is enterprise-level database platform
551. 90% of Fortune 500 companies use either Oracle or SQL Server
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552. Critical skill for backup administrators
System Requirements for Lab
553. Minimum 16GB RAM and 6-core processor for complete lab setup
554. 8GB RAM acceptable for basic testing (may experience performance lag)
555. VMware Workstation for virtualization
SQL Server Installation Process
VM Preparation
556. Create new virtual machine in VMware Workstation
557. Install Windows Server 2019 operating system
558. Configure prerequisites:
1. Disable all firewalls
2. Configure static IP address
3. Enable Remote Desktop Connection
SQL Server Software Installation
Required Components:
559. SQL Server Engine (database engine)
560. SQL Server Management Studio (SSMS) (management interface)
Installation Steps:
561. Download SQL Server Developer Edition (free version)
562. Select "Basic" installation type
563. Accept default configuration settings
564. Install SSMS separately from Microsoft website
565. Use Chrome browser if Internet Explorer shows compatibility issues
Database Setup
566. Download AdventureWorks sample database (.BAK file)
567. Restore database using SSMS:
1. Right-click Databases → Restore Database
2. Select "Device" option
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3. Browse to .BAK file location
4. Configure file paths for data and log files
5. Complete restore operation
SQL Database File Types
File Type Extension Description
Data Files .mdf Metadata database files (primary data)
Log Files .ldf Transaction log files (all database changes)
Commvault SQL Agent Configuration
Prerequisites Information from SQL DBA
568. SQL Server hostname or IP address
569. Server credentials (local administrator or service account)
570. Database authentication details (if required)
Configuration Methods
Method 1 - Guided Setup:
Navigate to Command Center → Guided Setup → Databases
Select SQL Server option
Enter server details and credentials
Select appropriate backup plan
Complete installation
Method 2 - Add Server:
Navigate to Manage → Servers → Add Server
Enter hostname/IP address of SQL server
Configure credentials
Select SQL Server package
Assign backup plan
Credential Configuration
Server Credentials:
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Machine-level access credentials
Format: hostname\administrator (for non-domain environments)
Use dot-slash format (\administrator) when no Active Directory
Database Credentials (Optional):
SQL Server authentication if required
Configured separately in SQL Server authentication section
Agent Installation Process
Installation job starts automatically after configuration
SQL Server agent and File System Core packages install together
File System Core is dependency package for SQL agent
Monitor installation through Jobs section
Verify successful installation in Manage → Servers
Database Discovery and Configuration
Automatic Discovery
SQL agent automatically discovers database instances
System databases appear by default after installation
User databases require manual content selection
Content Configuration
Navigate to Products → Databases
Select SQL Server instance
Access subclient properties
Edit content to add specific databases
Select required databases (e.g., AdventureWorks)
Authentication Issues Resolution
Problem: "Does not have sysadmin role" error
Solution:
Verify sysadmin role in SSMS (Security → Logins → Properties → Server Roles)
Configure SQL Server authentication in Commvault
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Create new credential with proper format
Use "Impersonate user" option
Apply hostname\administrator format for credentials
Backup Operations
Manual Backup Process
Navigate to configured database subclient
Trigger ad-hoc backup
Monitor job progress in Jobs section
Verify completion and backup time
Production Considerations
Always obtain DBA consent before manual backups
Respect production hours and maintenance windows
Follow scheduled backup windows when possible
Restore Operations
Database Restore Process
301. Navigate to Products → Databases → SQL Server Instance
302. Select target database
303. Choose recovery point (latest backup)
304. Select restore type:
o In-place restore: Overwrites existing database
o Out-of-place restore: Restores to different location
305. Obtain customer consent for overwrite operations
306. Submit restore job
307. Verify completion with DBA team
Post-Restore Verification
308. DBA team runs SQL queries for verification
309. Confirm all tables and data integrity
310. Database appears in SSMS after refresh
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Console Console vs Command Center
Console Console (Java Console) Configuration
311. Navigate to Client Computers → Add Client
312. Use Tools → Add or Remove Software for manual selection
313. Select MS SQL agent in Applications section
314. Configure same credentials and settings
315. Instance discovery occurs automatically
316. Manual content configuration required
Key Differences
317. Terminology: "Client" in Console vs "Server" in Command Center
318. Renaming only possible through Console Console
319. Both interfaces provide same functionality
Resource Management Tips
Lab Environment Optimization
320. Start only required VMs (CommServ, MediaAgent, SQL Server)
321. Power off unused VMs to conserve resources
322. Prevents laptop overheating and performance issues
Production Environment Notes
323. All servers run 24x7 in production
324. No stopping of services during business hours
325. Resource management not applicable in enterprise environments
Network Requirements
Port Configuration
326. Default CVD port: 8400 (between CommServ and clients)
327. Additional ports: 8403 and others for Windows
328. Port 443 for secure communications
329. Firewall team coordination required for port opening
Troubleshooting Common Issues
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Installation Problems
330. VMware Tools installation enables copy-paste functionality
331. Manual typing required without VMware Tools
332. Credential format must match hostname\username pattern
Authentication Issues
333. Verify sysadmin roles in SQL Server
334. Use proper credential formats
335. Configure SQL Server authentication when Windows authentication fails
Database Discovery Problems
336. Instance discovery happens automatically
337. Manual content configuration always required
338. Refresh interfaces after configuration changes
Upcoming Sessions
49. Session 19: Commvault upgrade and maintenance release procedures
50. Future sessions: Oracle agent and VMware agent (pending lab setup)
51. Doubt clearing session: Dedicated Q&A session for all accumulated questions
Important Notes for Backup Administrators
52. L2 level training provides product awareness and implementation skills
53. Interaction required with multiple teams (VMware, DBA, Cloud, Kubernetes)
54. Cross-platform knowledge beneficial for career growth
55. Documentation serves as primary reference guide
56. Always follow documented procedures for configurations
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Commvault Training Session 19: Maintenance Release Upgrade
Session Overview
This session covers upgrading maintenance releases in Commvault backup environments,
including versioning concepts, upgrade procedures, and troubleshooting basics.
Commvault Versioning Structure
Version Types
571. Platform Release (PR) / Feature Release (FR): Major versions (e.g., 11.36, 11.32)
572. Maintenance Release: Minor updates with bug fixes (last two digits, e.g., 11.32.83)
Current Version Information
573. Latest platform release: 11.36
574. Training environment: 11.32
575. Latest maintenance release demonstrated: 11.32.83 (released February 2025)
Long Term Support (LTS)
576. LTS versions receive 3 years of support from general availability date
577. After end-of-life, Commvault support will deny assistance until upgrade
578. Example: 11.32 released June 2023, supported until 2026
Key Resources and Documentation
Essential Websites
579. [Link] - Primary reference site for all configurations,
migrations, upgrades
580. [Link] - Download location for software packages (redirects to
[Link])
Version Checking Methods
581. Console: Bottom of interface or Support > About
582. Command Center: General section (location may vary)
Pre-Upgrade Requirements
Pre-Sanity Checks
583. Run DR Backup
1. Essential for rollback capability
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2. Note phase one location (console DR)
3. Verify storage policy destination
4. Example location shown: E drive with disk storage
584. Disable Scheduler
1. Right-click console > Properties > Activity Control
2. Recommended: Use "Enable or delay at following time" option
3. Set automatic re-enable after maintenance window (e.g., 3 hours)
585. Stop Commvault Services
1. Stop services on CommServe before beginning upgrade
Software Cache Management
Software Cache Configuration
586. Location: Tools > Add or Remove Software > Software Cache Configuration
587. Purpose: Repository for all Commvault packages
588. Default Location: commvault/data/hw (defined during installation)
Cache Details
589. Maintains Windows and Linux packages
590. Shows current versions available for deployment
591. Required for remote installations
Remote Software Cache
592. Used for multi-site deployments
593. Reduces installation time for remote locations
594. Example: India data center with Singapore remote cache
Upgrade Hierarchy
Required Update Sequence
CommServe (first priority)
Media Agents
VSA Agents
Client Machines (can be delayed if needed)
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Infrastructure Server Priority
First three components (CommServe, Media Agent, VSA) are infrastructure servers
Commvault strongly recommends keeping all infrastructure on same version
Clients can be updated later if downtime window is limited
Maintenance Release Installation Methods
Method 1: Push Install (Remote)
Update CommServe first
Navigate to Storage Resources > Media Agent
Right-click > All Tasks > Add or Remove Software > Upgrade Software
Monitor upgrade software job completion
Verify version update after refresh
Method 2: Interactive/Local Install
Download maintenance package to target machine
Copy tar file (Linux) or extract files (Windows) locally
Run installation directly on target machine
Used when push install fails due to firewall or connectivity issues
Software Download Process
Access [Link]
Navigate to Media Kit > Maintenance Kit
Download appropriate packages:
o Windows x64 version (approximately 3.57 GB)
o Linux tar file (keep as tar, do not extract)
Command Center Operations
Server Management
Navigate to Manage > Servers
Default filter shows infrastructure components
Actions available: Backup, Restore, Upgrade Software
Monitor active jobs through Jobs section
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Job Monitoring
View active jobs in real-time
Apply filters by operation type (e.g., upgrade software)
Add custom columns for additional details
Access job logs through View Logs option
Linux-Specific Information
Essential Linux Commands for Commvault
commvault list - Shows running services
commvault status - Displays configuration information including:
o Installation location
o Log file locations
o Home directory
o CommServe hostname/IP
o Current version
commvault stop - Stops all services
commvault start - Starts all services
Linux Installation Requirements
Minimum 30-40 GB space in /opt directory
Keep tar files intact for installation
Use proper permissions (775 recommended)
Troubleshooting Overview
Basic Troubleshooting Approach
Start investigation from Job Manager logs
Based on error, navigate to specific component logs
Use error codes for knowledge base searches
Reference Commvault communities for solutions
Common Console Login Issues
339. Log File: Process Manager > evmgrs log file
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340. Solutions:
o Password reset by admin user
o Account unlock procedures
o Binary corruption repair using installer
Software Repair Process
341. Navigate to installation directory (e.g., C:\Program Files\Commvault)
342. Run setup from installer folder
343. Select repair option
344. Reinstalls and rebuilds all packages
Last Resort Recovery
345. CS Recovery Assist: Used when CommServe is completely down
346. Recovers from most recent database backup
347. Should only be used after consulting Commvault technical support
348. Requires understanding of root cause
Post-Upgrade Verification
Post-Sanity Checks
349. Verify console login functionality
350. Test Command Center access
351. Run sample backup jobs
352. Check service status on all updated components
353. Verify version numbers match across infrastructure
Status Verification
354. Console may show offline status initially due to Java refresh delays
355. Allow time for status updates before troubleshooting
356. Refresh interfaces as needed
Best Practices
Update Frequency
357. Monthly maintenance release updates common
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358. Security teams may require more frequent updates for vulnerability patches
359. Plan updates during scheduled maintenance windows
Group Updates
360. Use client groups for mass updates
361. Update multiple clients simultaneously
362. Reduces overall maintenance time
Risk Management
363. Always maintain DR backups before updates
364. Follow calculated risk approach for troubleshooting
365. Avoid registry modifications unless specifically advised by support
366. Document all changes and procedures
Upcoming Training Topics
367. Oracle Agent configuration
368. Indexing and Index Caching concepts
369. Deduplication (client-side vs server-side)
370. Secondary Copy configurations (disk, tape, cloud)
371. Reporting capabilities
372. Comprehensive troubleshooting sessions
373. Linux commands training
Technical Support Resources
374. Commvault Communities (accessible without support account)
375. Knowledge Base articles for error codes
376. Always reference official documentation for procedures
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Commvault Training Session 20 - Comprehensive Notes
Session Overview
595. Session Number: 20th session (19 sessions completed)
596. Primary Focus: Theoretical concepts, maintenance release upgrade issues, and
indexing overview
597. Previous Session: Local/interactive upgrade process for maintenance release
(pending from Session 19)
Technical Issues Encountered
Maintenance Release Upgrade Problem
598. Current Version: 11.32.76
599. Target Version: 11.32.83 (maintenance release package)
600. Issue: Package missing from TMP location despite manual copy
601. Root Cause: Insufficient free space on slash (/) partition
602. Solution Applied: Created new path for /TMP with sufficient space
603. Status: Still needs WinSCP transfer to complete upgrade (deferred to next session)
Commvault Product Portfolio
Main Products Offered
604. Commvault Backup & Recovery (Primary product - most customers use this)
605. Hyperscale (Add-on license required)
606. Commvault Reactivate (Add-on license required)
607. DR Service Delivery (Add-on license required)
Professional Services Exam Coverage
608. Exam content focuses exclusively on Commvault Backup & Recovery
609. Advanced products (Hyperscale, Reactivate, DR) not included in professional level
exams
Third-Party Software Components
Automatically Installed with Commvault
610. MongoDB (Non-SQL database)
611. IIS Server (Web server)
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612. SQL Server (Database)
613. Java (For Commvault console)
614. Tomcat (For web console)
615. Index Server (Third-party open source software)
Console Technologies
616. Command Center: Works on HTML5
617. Web Console: Operates on Tomcat server
Architecture Overview (Brief)
618. Physical Architecture: Covered in previous 2-3 sessions
619. Logical Architecture: Previously covered in detail
620. CommServ Operations: Scheduling, job control, storage control, security
621. Media Agent Rules: Hosts DDB database, re-duplication database, index cache
Media Agent Management
Advanced Options Location
622. Console Path: Storage Resources → Media Agent → Properties
623. Font Size Adjustment: Tools → User Preference (Maximum: 15)
Media Agent Control Options
1. Mark Media Agent Offline for Maintenance
624. Use Case: OS level patching, security updates
625. Procedure:
1. Check Job Controller for running jobs on target media agent
2. Suspend all jobs on that media agent
3. Wait for suspension completion
4. Right-click media agent → Properties → Control → Mark offline for
maintenance
626. Background Operations: Pruning activities continue (space reclamation)
627. Restrictions: Backup and restore operations disabled
2. Disable Media Agent Completely
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Effect: All operations stop, including pruning tasks
Use Case: Complete maintenance shutdown
Key Difference Summary
Option Backup/Restore Pruning Tasks Use Case
Offline for Maintenance Disabled Continues Patching, routine maintenance
Disable Completely Disabled Disabled Complete shutdown
High Availability and Disaster Recovery (LiveSync)
HA vs DR Definitions
High Availability (HA): Standby server in same data center
Disaster Recovery (DR): Standby server in different data center/location
Configuration: Identical for both HA and DR scenarios
LiveSync Architecture
Purpose: Provides HA/DR for production CommServ
Replication Method: Uses SQL Agent for database synchronization
Replication Frequency: Every 15 minutes (transaction log replication)
Initial Setup: Complete database replication followed by transaction log sync
LiveSync Components
SQL Agent: Handles database replication between production and standby
Floating DNS/Virtual IP: Maintains consistent communication endpoint
Required Ports: 8400 and 8405 (must be open between servers)
Failover Scenarios
Production Failure: Manual failover to standby
DR Testing: Scheduled maintenance failover for testing purposes
Process: Failover → Test operations → Failback to production
Documentation and Self-Learning
Documentation Access
URL: [Link]
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Search Functionality: Effective search capabilities for specific features
Example Usage: System state backup procedures, feature explanations
Training Coverage Philosophy
Trainer Coverage: 80% of regularly used features
Self-Learning: 20% of rarely used features via documentation
Recommendation: Use [Link] for unknown features
System Requirements Research
Pre-Installation: Verify SQL Server versions, port requirements
Process: Check system requirements before agent configuration
DBA Coordination: Confirm SQL version compatibility before installation
Agent Installation Requirements
Port Requirements by Platform
Platform Ports Required Purpose
Windows 135 Package deployment
Linux 22 (SSH) Package deployment
All Agents 8400, 8403 Communication (mandatory)
CommServ 8401 CommServ specific
Installation Methods Covered
Push Install: Remote installation with credentials
Interactive Install: Local installation
Custom Package: Reduced size packages for remote locations
Important Installation Notes
Firewall Consideration: Ports only needed when firewall exists between CommServ
and clients
Reboot Option: Do not select during production client installation
Credentials: Username/password required for remote installations
Log Management and Troubleshooting
Log Access Methods
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377. Job-Level: Right-click job → View logs
378. Process Manager: Logging tab → Select log files
GX Type Log Viewer Features
379. Real-Time Monitoring: Shows live log updates during job execution
380. Filtering Options: Search by job ID, error highlighting
381. Color Coding: Red for errors, blue for other messages
382. Offline Mode: Review logs without real-time updates
383. Navigation: Up arrow for previous logs
Log Review Process
384. Starting Point: Always begin with Job Manager log (starts with 'J')
385. File Format: Right-click → Open log file
386. Troubleshooting: Dedicated session planned for detailed log interpretation
Indexing Overview
Index Concept (V1 Indexing)
387. Purpose: Creates searchable database of backed-up files (like book index)
388. Creation: Generated for every backup job (full, incremental, differential)
389. Storage: Maintained on media agent in index cache location
Index Storage Locations
390. Index Cache: Temporary storage on media agent
391. Library Storage: Permanent storage location
392. Dual Write: Index written to both locations during archive index phase
Browse and Restore Process
393. Index Access: Retrieves file structure from index cache
394. Fallback: If cache unavailable, pulls from library storage
395. User Experience: Shows complete directory structure before restore
396. File Selection: Allows granular file selection for restore
Index Cache Management
Retention Settings (Example Configuration)
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397. Time Retention: 15 days
398. Alert Threshold: When free space falls below 50 GB
399. Cleanup Trigger: When free space percentage reaches 10%
400. Purpose: Prevent cache bloat from accumulated backup job indexes
Cache Location Verification
401. Path: Media Agent → Properties → Catalog → Index Directory Location
402. Requirement: Media agent must be online for browse operations
Backup Job Phases
403. Scan Phase: File system scanning
404. Backup Phase: Data transfer
405. Archive Index Phase: Index compaction and storage write
Upcoming Sessions Preview
Next Session Topics
406. V2 Indexing: Advanced indexing concepts
407. Deduplication:
o DDB (Deduplication Database)
o Content-aware deduplication
o Global deduplication policy
o Chunk processing
408. Secondary Copy: If time permits
Future Coverage
57. Advanced Concepts: Snapshot, replication (theory only - no lab demos)
58. Troubleshooting: Complete session on log interpretation
59. Documentation: Detailed exploration of various agent requirements
Important Notes for Professionals
Interview Preparation
60. L2 Level: Basic concepts, purpose of features
61. L3 Level: In-depth technical details, background operations
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62. Theory Importance: Essential for troubleshooting capabilities
Best Practices
63. Documentation Usage: Always refer to official documentation for unknown features
64. Port Planning: Verify port requirements before agent deployment
65. Maintenance Planning: Use proper offline procedures for patching
66. Testing: Regular DR testing and failback procedures
Session Schedule Note
67. Upcoming Break: No sessions for next two days due to activities
68. Resume Date: Monday (next session)
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Commvault Training Session 21 - Index V1/V2 and Deduplication
Session Overview
Continuation of theory topics covering Index V1 vs V2 and introduction to deduplication
concepts.
Index V1 Overview
How Index V1 Works
628. After backup job completion, a new index database is generated for every full backup
629. Index database is written to:
1. Index cache
2. Library (storage)
Index V1 Drawbacks
630. Creates new index database for every full backup
631. For large backup sizes (e.g., 1TB), index size becomes huge based on number of files
632. Increases backup job duration significantly
633. Performance degradation due to database creation overhead
Index V2 Overview
Key Improvements in Index V2
634. Persistent index database maintained at backup set level (vs subclient level in V1)
635. Uses action logs (also called transaction logs) instead of full database recreation
636. Significantly improves backup speed
Index V2 Process
637. First Time Setup: First subclient backup job generates initial index database
638. Subsequent Backups: Only action logs are generated (not full database)
639. Log Generation: Index logs generated during backup job for every 10,000 objects
640. Storage: Action logs stored in index cache and copied to library
Index V2 Advantages
641. No full index database creation during backup jobs
642. Faster backup completion
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643. Reduced backup job duration
644. More efficient resource utilization
Agent Support for Index Versions
Agents Supporting Both V1 and V2
645. File System Agent (Microsoft, Unix)
646. VMware
647. Microsoft SQL Server
Version Support Documentation
648. Access via [Link]
649. Check agent compatibility before upgrading
650. Some agents require specific features (block level backup, IntelliSnap) for V2 support
Index Version Reporting
Finding Index Version Status
651. Go to Command Center → Reports section
652. Download "Index Version Status" report from [Link]
653. Import report via Command Center or Console
654. Report shows which clients use V1 vs V2
Report Import Process
655. Login to [Link]
656. Download Index Version Status report (XML file)
657. Import via Command Center → Reports → Action → Import Report
658. View client index versions in report
Upgrading from V1 to V2
Upgrade Process
Download "Upgrade to Indexing V2" workflow from [Link]
Import workflow via Console → Workflow → All Tasks → Import Definition
Deploy workflow
Execute workflow and select target client
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Prerequisites for Upgrade
Verify agent supports V2 in documentation
For SQL Server: Requires block level backup or IntelliSnap
Upgrade recommended for performance optimization (not mandatory)
Index Backup Jobs (V2)
Big Data App Jobs
Index databases protected via separate "Big Data App" jobs
Run automatically based on checkpoint conditions
Protects all V2 client indexes
Operates independently from regular backup jobs
Schedule Configuration
Index backup jobs have separate schedules
Run as background operations
Example: Daily at 1 PM schedule shown in demo
Backup Job Phases
Three Main Phases
Scan Phase
o File system scanned to create list of files requiring protection
o Identifies all files in defined content locations
Backup Phase
o Disk becomes "quiet" (frozen) for fraction of seconds
o Uses VSS or IntelliSnap snapshot
o Data copy sent to library during quiet period
Archive Index Phase
o Objects indexed during backup phase
o Index data written to index directory
o Copy of index data sent to library for redundancy
Browse and Restore Process
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Index Usage During Browse
Index information retrieved from index directory
Enables display of granular objects for restore selection
Two-tier access:
o Primary: Index cache (faster access)
o Secondary: Library storage (if not in cache)
Index Cleanup Processes
V1 Index Cleanup
Location: Media Agent Properties → Catalog Tab
Cleanup Triggers:
Time-based: 15 days retention (default)
Space-based: When free space falls below 10%
Configuration Path: Console → Media Agents → Properties → Catalog Tab
V2 Index Cleanup
Cleanup Triggers:
Client deletion
Job aging out/deletion
Checkpoint system (maintains 5 checkpoints, deletes oldest when 6th is created)
Action Log Cleanup:
Action logs deleted from cache after index backup completion
Logs deleted from primary storage when associated index backup is deleted
Deduplication Introduction
Software Deduplication
Commvault's proprietary deduplication technology
Block-level deduplication process
Default block size: 128 KB
Deduplication Benefits
409. Storage Savings
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o Duplicate blocks stored only once
o Efficient use of storage media
410. Network Bandwidth Efficiency
o First full backup: Complete data transfer (e.g., 1 GB)
o Subsequent backups: Only changed data (e.g., 100 MB)
o Significant reduction in network utilization
411. Operational Efficiency
o Faster synthetic full operations
o Faster aux copy jobs
o Efficient tape media usage (older versions)
Deduplication Process
412. Data divided into blocks
413. Each block hashed to create unique signature
414. Duplicate blocks identified and stored once
415. Deduplication database maintains hash/signature information
Storage Support
416. Supported: Disk library, Cloud library
417. Not Supported: Tape library (in newer Commvault versions)
418. Legacy: Older versions supported tape deduplication (called "silo")
Block-Level Example
419. Files divided into 128 KB blocks
420. Each block receives unique hash/signature
421. Matching blocks across multiple files stored only once
422. Common files (e.g., Windows DLL files) stored once across multiple servers
Key Terminology
Term Definition
Action Logs Transaction logs containing protected item information (V2)
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Term Definition
Index Cache Local storage location for index data on Media Agent
Index Directory Storage location for index information
Big Data App Jobs Background jobs that protect V2 index databases
Checkpoint Retention mechanism for V2 index databases
Hash/Signature Unique identifier created for each deduplication block
Block Smallest trackable piece of data (128 KB for deduplication)
Documentation Resources
Primary Resources
423. [Link] - Main documentation source
424. [Link] - Reports, workflows, software downloads
425. Community articles - Secondary reference (use after documentation)
Best Practices
426. Always check documentation for agent compatibility
427. Verify index version support before upgrades
428. Use official reports for environment assessment
429. Refer to Commvault version-specific documentation
Next Session Preview
430. Complete deduplication theory
431. Cover deduplication database and signature generation process
432. Oracle agent configuration and backup/restore
433. VMware agent installation and configuration
434. Troubleshooting scenarios (L2 completion)
Training Path Forward
435. Complete deduplication theory
436. Oracle agent (practical lab)
437. VMware agent (practical lab)
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438. Troubleshooting scenarios
439. Weekend doubt sessions available for additional support
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Commvault Backup Tool Training Session Summary
Indexing in Commvault
V1 Indexing (Previous Versions)
659. Main Issue: New index database generated for every full backup
660. Problems:
1. Backup time increases significantly with large file volumes
2. Performance degradation for customers with many files in subclients
3. Customer complaints led to development of V2
V2 Indexing (Current)
661. Key Improvement: Uses action logs/transaction logs
662. How it works:
1. Index database generated only for first full backup
2. Subsequent incrementals and full backups generate only log files
3. Action logs = transaction logs
663. Benefits:
1. Reduced backup duration
2. Better performance and throughput
3. Improved customer satisfaction
Index Database Usage
664. Critical for browse and restore operations
665. Index database issues will cause browse job errors
666. Essential component for backup job functionality
Deduplication Overview
Core Concept
667. Purpose: Eliminates redundant data to improve storage efficiency
668. Example: Windows DLL files identified as redundant, written only once to storage
669. Network Benefits: Client sends only unique data, reducing network utilization
Storage Compatibility
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670. Supported: Disk library, disk storage, cloud storage
671. Not Supported: Tape storage (important limitation)
Deduplication Process
Step-by-Step Process:
672. Data Reading: Read data from source (database/client) into memory buffer (RAM on
media agent)
673. Signature Generation: Create unique hash/signature for each deduplication block
674. Signature Comparison: Compare signature against deduplication database
675. Decision Making:
1. If signature exists: Discard duplicate block
2. If signature new: Treat as unique block and write to storage
Default Configuration
676. Block Size: 128 KB (default deduplication block size)
677. Location: Found in Storage Pool > Properties > Storage Pool Copy > Deduplication
Signature Generation Options
Client-Side Generation (Default)
678. How it works: iData agent on client generates signatures locally
679. Process:
1. Client generates signature for block
2. Sends signature to media agent asking "Do you have this?"
3. Media agent responds: duplicate (discard) or unique (send complete block)
680. Advantages:
o Reduced network bandwidth usage
o Faster backup times
o Only unique data transmitted over network
When to Disable Client-Side
Only disable if iData agent consuming excessive client resources
Application team complaints about resource usage
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Generally should remain enabled
Content-Aware Deduplication
Store Separation
Commvault creates separate stores for different agent types:
File Store: Used by file system backups
Database Store: Used by database backups
VM Store: Used by virtual machine backups
Processing Sequences
Object-Based Backups (File System, VM):
Compression
Hashing (signature generation)
Encryption
Database Agent Backups:
Hashing (signature generation)
Compression
Encryption
Benefits
Better deduplication savings (example: 66% savings shown - 82 MB actual size
reduced to 28 MB stored)
Optimized processing based on data type
Deduplication Limitations
Log Backups: Not deduplicated
Database Structure: Stored on media agent partition
Deduplication Database Structure
Database Components
Primary Tables: Store unique blocks
Secondary Tables: Store block references
Zero Refresh Tables: Store prunable blocks (blocks from aged-out jobs)
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Storage Structure
Database Location: Dedicated partition on media agent (F drive in example)
Store Location: Separate drive for actual data (E drive in example)
File Organization: Volumes > Chunks > Metadata files
File System Layout
Storage (E Drive):
└── MountPath (MP1D2)
└── Volumes
└── Chunks
└── Metadata files
Database (F Drive):
└── Partition
└── CV_SIDD
└── Groups and Splits
├── [Link] (Primary table)
└── Zero reference table
Cloud Library
Storage Types
Block Storage: Similar to disk storage, used for OS and databases
Object Storage: Example - AWS S3
Use Cases
Primary Copy Scenarios
440. Use cloud library as primary when workloads are in cloud environment
441. All clients located in cloud infrastructure
Secondary Copy Scenarios
442. Use cloud library as secondary when workloads are on-premises
443. Primary data center workloads with cloud backup copy
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Cost Considerations
444. Ingress: Data sent into cloud - typically no charge
445. Egress: Data pulled from cloud - cloud vendors charge for this
446. Important for restore operations and cost planning
Tape Library Management
Tape Components
447. Tape Library: Storage device with robotic arm for media movement
448. Tape Drive: Similar to DVD drive - device that reads/writes media
449. Tape Media: Physical storage medium (like DVD disc)
Media Lifecycle States
450. Undiscovered: New media, not yet recognized by Commvault
451. Spare/Scratch: Discovered but empty, available for use
452. Active/Assigned: Jobs being written to media
453. Appendable: Partially full, can accept more data
454. Full: No more space available
455. Overwrite Protect: Full media with unexpired jobs
456. Aged Media: All jobs expired, media can be reused
457. Bad: Media with IO errors, moved to retired group
458. Cleaning Media: Special media for drive maintenance (no job data)
Media Groups
459. Default Scratch: Available spare media
460. Overwrite Protect: Full media with active jobs
461. Retired: Bad/faulty media
462. Cleaning: Cleaning media for drive maintenance
Archive Files and Data Structure
Job Organization
463. Backup Job: Divided into multiple archive files
464. Archive Files: Stored in CommServ database (not on storage)
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465. Volumes: Created on storage, contain multiple chunks
466. Chunks: Logical checkpoints, registered in CommServ database when
complete
Database Tracking
467. SQL query example: SELECT * FROM archive_mapping
468. Shows relationship between Job ID and Archive file IDs
469. Used for troubleshooting pruning, aging, and chunk errors
Vault Tracker
Purpose
470. Maintains inventory of tape media for offsite movement
471. Generates reports for media tracking
472. Essential for customers with extensive tape libraries
Use Cases
473. Track media moved to offsite locations
474. Maintain records of job IDs on specific media
475. Manage media recall for restore operations
476. Handle situations where library slots are limited
Maintenance Operations
Interactive Maintenance Release Update (Linux)
69. Copy maintenance release file using WinSCP
70. Extract tar file: tar -xvf [Link]
71. Set permissions: chmod 755 for all files in directory
72. Run update: ./installupdate
73. Follow text user interface prompts
74. Services automatically stopped and restarted
75. Process typically takes 15-20 minutes
File System Commands
76. df -h: Check file system space (human readable format)
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77. Ensure sufficient space before maintenance updates
Key Performance Considerations
Deduplication Benefits
78. Efficient storage utilization
79. Reduced network bandwidth
80. Faster backup completion times
81. Cost savings through reduced storage requirements
Indexing Benefits
82. V2 indexing significantly improves backup performance
83. Transaction log approach reduces processing overhead
84. Better customer experience with faster job completion
Troubleshooting Notes
Common Issues
85. Index database corruption affects browse/restore operations
86. Insufficient file system space prevents maintenance updates
87. Client resource consumption from signature generation
88. Media IO errors requiring retirement
SQL Queries for Troubleshooting
89. SELECT * FROM archive_mapping: View job to archive file relationships
90. Useful for investigating pruning, aging, and chunk-related issues
Important Configuration Limits
91. Maximum Deduplication Partitions: 4 (default), up to 6 with additional settings
92. Default Block Size: 128 KB
93. Tape Library Slots: Varies by model (example shown: 50 slots)
This summary covers the key concepts from the training session focusing on indexing,
deduplication, cloud libraries, tape management, and maintenance operations in Commvault
backup systems.
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Commvault Oracle Agent Configuration and Backup/Restore Training Notes
Session Overview
This session covers Oracle agent configuration, backup and restore procedures in
Commvault. Focus on practical implementation for enterprise Oracle databases.
Oracle Database Importance in Enterprise
681. 90% of Fortune 500 companies use Oracle, SQL, or SAP databases
682. Critical enterprise data requires reliable database solutions
683. Oracle is a key enterprise database solution supported by Commvault
Documentation Reference Guidelines
Version-Specific Documentation (Example: 11.32)
684. Select appropriate version from documentation portal
685. Choose document type based on interface:
1. Essential: Command Center configuration steps
2. Expert: Console/Java Console configuration steps
3. SaaS: Commvault Cloud (formerly Metallic) - limited customer base
Search Process
686. Navigate to version-specific documentation
687. Search for "Oracle" in relevant document type
688. Follow configuration procedures for your interface type
Oracle Database Architecture Fundamentals
Key Components for Backup Administrators
Database Files (Primary Backup Targets):
689. Data files
690. Redo log files
691. Control files
692. Archive log files
693. Parameter files
Oracle Home Directory:
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694. Contains all Oracle binaries
695. Critical for agent configuration
System Architecture Overview
696. SGA (System Global Area): Memory structure
697. Instance: Runtime of database (when database is running)
698. Multiple instances possible per database server
699. Processes: SMON, PMON, CKPT (background processes)
Virtual Machine Setup Process
Oracle Linux VM Creation
700. Create new VM in VMware Workstation
701. Select Oracle Linux distribution
702. Recommended Specifications:
1. Minimum 2 processors (Oracle is resource-intensive)
2. 8 GB RAM
3. Bridge networking
4. 80 GB disk space (single file storage)
703. Download Oracle Linux 8 ISO from Oracle website
704. Complete installation with default options
Installation Benefits
705. No license key required (unlike Red Hat)
706. Same vendor compatibility (Oracle Linux + Oracle Database)
707. Easier installation process
708. Graphical user interface available
Oracle 19c Database Installation
Prerequisites
709. Oracle Linux 8 installed and configured
710. Oracle 19c software downloaded from Oracle website
711. File transfer capability (WinSCP for Windows to Linux transfer)
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Installation Methods
Interactive Method:
Run installer script with GUI
Choose "Setup software only" or "Software + Create instance"
Silent Installation Method:
Command-line based installation
No GUI interaction required
Post-Installation Verification
# Find Oracle Home directory
cd /etc
grep -i instant /var/log/[Link]
cd /u01/app/oraInventory/ContentsXML
cat [Link]
Database Instance Creation
Using DBCA (Database Configuration Assistant)
Navigate to Oracle Home/bin directory
Run ./dbca command
Requirements: Graphical terminal (MobaXterm recommended)
Follow 14-step wizard process
Configuration Parameters
Global Database Name: Also called service name (connection identifier)
Pluggable Database Name: Child database in multi-tenant architecture
Administrative Password: Database admin credentials (must remember)
Multi-Tenant Architecture (12c and later)
CDB (Container Database): Root/parent database
PDB (Pluggable Database): Child databases within container
Multiple PDBs can run on single CDB
Enhanced resource utilization and management
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Database Prerequisites for Backup
Required Database States
Database Status: OPEN
Archive Log Mode: ENABLED
Verification Commands
-- Check instance status
SELECT instance_name, status FROM v$instance;
-- Check service name
SELECT * FROM global_name;
-- Check archive log mode
ARCHIVE LOG LIST;
Enabling Archive Log Mode (DBA Task)
-- Shutdown database
SHUTDOWN IMMEDIATE;
-- Start in mount mode
STARTUP MOUNT;
-- Enable archive log mode
ALTER DATABASE ARCHIVELOG;
-- Open database
ALTER DATABASE OPEN;
Commvault Oracle Agent Installation
Prerequisites from DBA Team
Oracle server IP address
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Server credentials (non-root user with sudo privileges)
Port 22 open between Commvault server and Oracle server
User must have administrative privileges for binary installation
Installation Methods
Method 1: Guided Setup
Navigate to Guided Setup
Select Databases
Enter database server details:
o Application type: Oracle
o OS: Linux
o Server IP address
o Username/password
Method 2: Manage Server
Go to Manage → Server → Add Server
Provide host details:
o Hostname/IP address
o OS: Linux
o Server credentials
Select Oracle package
Choose retention plan
Install with default location (/opt/commvault)
Auto-Discovery Feature
Oracle agent automatically discovers running instances
No manual configuration needed when auto-discovery enabled
Discovers Oracle Home directory automatically
Lists all running instances in Commvault interface
Manual Instance Addition (When Auto-Discovery Disabled)
Required Information from DBA
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477. Oracle SID: Instance name (e.g., testgd)
478. Oracle Home: Binary installation directory
479. Connect String: Database connection details
480. Credentials: User with SYSDBA privileges (sys or service account)
481. Service Name: Database service identifier
Configuration Steps
482. Navigate to Add Instance → Database Server
483. Select Oracle server
484. Provide instance details:
o Oracle SID
o Oracle Home directory
o Connect string with SYSDBA user
o Service name
Backup Types and Procedures
Backup Classifications
Backup Type Database State Description
Hot/Online Backup OPEN Database remains operational during backup
Cold/Offline Backup SHUTDOWN Database stopped before backup
Default Sub-clients
485. Default: Primary database backup
486. Archive Log: Transaction log backup
Backup Process
487. Run Default sub-client first (online full backup)
488. Agent interacts with RMAN (Oracle Recovery Manager)
489. RMAN performs actual backup operations
490. Agent transfers data to media agent
RMAN Integration
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491. Commvault Oracle agent leverages Oracle's native RMAN feature
492. Agent provides instructions to RMAN
493. RMAN executes backup operations
494. Data transferred to Commvault media storage
Restore Operations
Restore Types
Restore Type Description Recovery Handling
In-place Overwrites existing database Automatic recovery by Commvault
Out-of-place Creates new instance from backup Automatic recovery by Commvault
Restore to disk Dumps database files to disk Manual recovery by DBA
Restore Prerequisites
495. Database Mode: NO MOUNT (for restore operations)
496. Automatic Mode Switching: Commvault handles mode changes
Restore Process
497. Select recovery point (latest or specific date)
498. Choose restore type
499. Configure restore options:
o Database and control files (default checked)
o SCN (System Change Number) - automatically selected
o Redirect path option for alternate location
500. Switch Database Mode: Automatically changes database state
o From OPEN to NO MOUNT for restore
o Back to OPEN after restore completion
System Change Number (SCN)
501. Unique identifier for database transactions
502. Created for every committed transaction
503. Used for point-in-time recovery
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504. Automatically selected during restore
Blackout Window Configuration
Purpose
505. Prevents backup jobs during production hours
506. Ensures backups run only during designated time windows
507. Protects production performance
Implementation
508. Define time intervals when backups should NOT run
509. Example: Production hours 9 AM - 9 PM (blackout window)
510. Backup window: 9 PM - 9 AM (non-production hours)
Automatic Job Management
94. Jobs automatically enter "QUEUED" state during blackout windows
95. Scheduled jobs within blackout window will not execute
96. Jobs running at blackout start time automatically pause
Key Database Modes
Database States
97. SHUTDOWN: Database completely stopped
98. NO MOUNT: Database files not accessible
99. MOUNT: Control files read, database not open
100. OPEN: Full database operation mode
Mode Requirements
101. Backup Operations: Database must be OPEN with ARCHIVELOG enabled
102. Restore Operations: Database should be in NO MOUNT mode
103. Commvault Automation: Handles mode switching automatically
Production Environment Considerations
Role Separation
104. DBA Team: Database installation, instance creation, mode configuration
105. Backup Team: Agent installation, backup/restore configuration
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106. Clear boundaries: Backup admins should not modify database settings in
production
Communication Requirements
107. Coordinate with DBA for prerequisites
108. Request proper credentials and access
109. Ensure firewall ports are open
110. Verify archive log mode status before backup implementation
Troubleshooting Guidelines
111. Always involve senior DBA resources for complex issues
112. Verify basic database status before escalating
113. Understand basic Oracle commands for effective collaboration
114. Document all configuration parameters provided by DBA team
Important Commands Reference
Database Status Verification
-- Instance status
SELECT instance_name, status FROM v$instance;
-- Archive log status
ARCHIVE LOG LIST;
-- Service name
SELECT * FROM global_name;
System Commands
# Listener status
lsnrctl status
# Oracle user switch
su - oracle
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# DBCA utility location
cd $ORACLE_HOME/bin
./dbca
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Commvault VMware Backup Training Session Notes
Session Overview
This session covers VMware backup configuration using Commvault, following the previous
Oracle database backup session. The focus is on understanding VMware backup
architecture, transport modes, and lab setup procedures.
VMware Environment Architecture
Core Components
712. vCenter Server: Administrative/management server that manages the complete
VMware infrastructure
713. ESX Host: Physical servers where virtual machines are created (multiple ESX hosts
possible)
714. Virtual Machines: Created inside ESX hosts (multiple VMs per ESX host)
715. Data Store: Common/shared storage connected to ESX hosts
716. Data Center Cluster: ESX hosts can be configured in clusters (not covered in detail)
What Commvault Backs Up
717. Virtual Machines Only: Commvault only backs up VMs, not ESX hosts or vCenter
718. ESX Hosts: Not backed up by Commvault
719. vCenter: Not backed up by Commvault
Backup Methods
1. Agentless Backup (Primary Focus)
720. Definition: No agent installed on virtual machines being backed up
721. Agent Location Options:
1. VSA agent installed on server completely outside VMware environment
2. VSA agent installed on one virtual machine within VMware environment
2. Agent-Based Backup
722. Agent installed directly inside the VM
723. Used for file system/database backups
724. Not the focus for complete VM backups
3. Application Aware Backup
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725. Also agentless but application-aware
726. Additional method mentioned
Transport Modes
Overview
Transport modes determine how backup data is transferred from VMware environment to
storage through the media agent.
Three Transport Modes
Transport Speed
Description Data Path
Mode Ranking
Uses fiber channel
SAN Fastest Data Store → Media Agent → Storage
connections
Network-based with disk VM Disks mounted to VSA proxy →
Hot Add Medium
mounting Media Agent → Storage
Network-based through VM → ESX → VSA Proxy → Media
NBD Slowest
ESX Agent → Storage
Detailed Transport Mode Explanations
SAN Transport Mode
727. Uses Storage Area Network with fiber channels
728. Optical signals provide fastest data transfer
729. Direct connection: Data Store → VSA → Media Agent → Storage
730. No ESX involvement in data path
NBD (Network Block Device) Transport Mode
731. Uses Ethernet/LAN cables (copper wire)
732. Data must route through ESX host
733. Path: VM → ESX → VSA → Media Agent → Storage
734. Slowest due to copper wire limitations and ESX routing
Hot Add Transport Mode
735. Faster than NBD, slower than SAN
736. VM disks are mounted to VSA proxy
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737. Block-level copy (disk to disk copy)
738. Direct path: VSA → Media Agent → Storage (no ESX routing)
739. Difference from NBD: Uses block copy instead of file system copy
Lab Environment Setup
Lab Architecture (Simplified)
740. Single ESX host (not multiple)
741. No vCenter (simplified setup)
742. Virtual machines: Windows and Ubuntu Linux
743. Local data store (not shared storage)
744. VSA agent installed outside VMware environment
ESX Host Installation Process
Prerequisites
Download ESX software from provided mirror link ([Link])
Cannot download directly from VMware/Broadcom site (no trial version)
Use VMware Workstation for lab setup
ESX Installation Steps
Create new virtual machine in VMware Workstation
Select VMware ESX as guest OS
Resource Requirements:
o Processors: 8 (higher value needed)
o RAM: 20 GB (for multiple VM hosting)
o Storage: 150 GB internal disk
Enable virtualize Intel option
Mount ESX ISO image
Installation process:
o Use keyboard only (mouse doesn't work in console)
o Accept license (F11 key)
o Select disk for installation
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o Set root password
o Complete installation (F11 to confirm)
Post-Installation Configuration
Remove DVD connection to prevent installation loop
Configure static IP address:
o Press F2 for customization
o Enter root password
o Configure Management Network → IPv4
o Set static IPv4 (use spacebar to select)
o Configure IP, gateway, and DNS
o Apply changes (Y for yes)
Network Configuration Details
Find gateway: Network and Sharing Center → same IP for DNS and gateway
Example: [Link] for both DNS and gateway
Use static IP to maintain consistent addressing
Disable IPv6 if desired
Data Store Creation
Purpose
Create dedicated storage for virtual machines (separate from internal ESX disk)
Process
Shut down ESX host
Add additional hard disks (50 GB each in demo)
Power on ESX host
Access ESX console via browser ([Link]
Login with root credentials
Navigate to Storage → Devices
Create new data stores:
o Select available disks
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o Name data stores (e.g., "datastore-windows", "datastore-linux")
o Use complete disk
o VMFS file system format
Virtual Machine Creation on ESX
Windows VM Creation
Access ESX console → Virtual Machines → Create new VM
Configuration:
o Name: descriptive name (e.g., "windows-client-inside-esx")
o Guest OS: Windows Server 2019
o Storage: Select appropriate data store
o Disk size: Adjust based on data store capacity (45 GB for 50 GB data store)
o RAM: 4 GB
o CPUs: 2
Install OS:
o Upload Windows ISO to data store
o Mount ISO in VM settings
o Launch remote console
o Install Windows with desktop experience
o Remove DVD after installation
Ubuntu VM Creation
Similar process to Windows VM
Configuration:
o Guest OS: Ubuntu 64-bit
o Storage: Different data store
o Disk: Minimum 40 GB
o RAM: 2-4 GB
Install Ubuntu:
o Upload Ubuntu ISO to data store
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o Standard Ubuntu installation
o Create user account and password
o Install security updates (optional in lab)
VSA Agent Installation
VSA Client Machine Setup
Create new virtual machine outside ESX environment
Install Windows 2019
Configure networking with internet connectivity
Install VMware tools for better functionality
Agent Installation Process
Access Commvault Command Center
Navigate to Server section
Add new server:
o IP address of VSA client machine
o Username: .\administrator (dot slash for local account)
o Password: administrator password
o Package: Search for "virtual server"
o Select Virtual Server package
Handle firewall issues:
o Disable Windows firewall (lab environment only)
o In production: configure specific port rules (8400, 8403)
Install completes successfully
Key Technical Points
File Systems
VMFS: VMware file system format used for data stores
Connectivity Requirements
511. Static IP configuration for consistent addressing
512. Internet connectivity verification for VM functionality
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513. RDP access capability for management
Agent Terminology
514. VSA: Virtual Server Agent (Commvault agent for virtualization)
515. Agentless: No agent installed on VMs being backed up
516. Virtual Server Package: Commvault package name for VSA installation
Next Session Preview
Tomorrow's session will cover:
517. Configuring ESX in Commvault environment
518. Taking VM backups using NBD transport mode
519. Taking VM backups using Hot Add transport mode
520. Practical backup and restore demonstrations
Important Notes
521. Mouse functionality limited in ESX console (keyboard navigation required)
522. Function keys critical for ESX installation (F2, F11)
523. Firewall configuration crucial for agent communication
524. Lab setup differs from production (simplified architecture)
525. VSA agent location flexibility (inside or outside VMware environment)
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Commvault VMware Backup Training Notes
VMware Virtual Server Agent (VSA) Placement Options
There are two ways to install the Virtual Server Agent (VSA):
745. Outside VMware Environment: Install VSA on a separate physical/virtual machine
outside the ESX environment
746. Inside VMware Environment: Install VSA on one of the virtual machines hosted on
the ESX
VMware Backup Process Flow
Step-by-Step Backup Process
747. Content Discovery
1. Schedule backup job starts
2. Virtual machines are identified within the VM group
3. VM group acts like a sub-client containing VMs selected for backup
748. Content Management
1. CommServ generates list of VMs
2. Sends list to proxy server for data protection
3. Proxy server = VSA (Virtual Server Agent) - terms used interchangeably
749. Content Backup and Transport
1. Proxy server triggers virtual machine backup
2. VSA sends API request to hypervisor (ESX/vCenter)
3. ESX host creates snapshot of virtual machine
4. Virtual machine gets "quiesced" (frozen) - no IO operations occur
5. Application writes go to snapshot while VM is frozen
6. Backup happens through VSA using one of four transport modes
Transport Modes for VMware Backup
1. SAN Transport Mode
Prerequisites (all three must be met):
750. Data store must be connected to SAN (Storage Area Network)
751. VSA proxy must be a physical server
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752. Data store LUNs must be zoned with VSA server (VSA has read-only access to LUNs)
Performance: Fastest transport mode (uses optical fiber)
2. NAS Transport Mode
Prerequisites:
753. VMware data store must be provisioned from NAS device (NFS)
754. VSA must have access to NFS data store
Performance: Second fastest (VSA reads directly from file share without going through ESX)
3. HotAdd Transport Mode
Prerequisites:
755. VSA must be installed on virtual machine created on ESX
756. ESX host where proxy runs must have access to all data stores for the virtual
machines being backed up
How it works:
757. Virtual disk from VMs being backed up are automatically mounted to proxy
758. Proxy sees VM disk as local disk
759. Block-level copy occurs (faster than file-level)
760. Disk appears in Disk Management during backup
761. Disk automatically unmounts after backup completion
Performance: Third fastest (block-level backup)
4. NBD (Network Block Device) Transport Mode
Characteristics:
762. Default/fallback transport mode when other modes not available
763. VMDK files backed up via TCP/IP connection over LAN
764. File-level backup (slower than block-level)
765. VMDK files appear as file system on proxy computer
Performance: Slowest transport mode, but adequate with good network speed
Transport Mode Selection Logic (Auto Mode)
When transport mode is set to "Auto", Commvault follows this sequence:
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766. First Priority: Check SAN transport mode conditions
767. Second Priority: Check NAS transport mode conditions
768. Third Priority: Check HotAdd transport mode conditions
769. Last Resort: Use NBD transport mode
Demo Configuration Steps
ESX Configuration in Commvault
770. Navigate to Guided Setup > Virtualization > Configure
771. Select VMware vCenter
772. Enter vCenter name/IP (or ESX IP if no vCenter)
773. Provide ESX/vCenter credentials
774. Select VSA as access node
775. Create VM group and select VMs for backup
VM Group Creation
VM group functions like sub-client
Select virtual machines to include in backup
Choose discovery method (host/cluster level)
System automatically discovers available VMs
Backup Job Execution
Discovery phase identifies VMs to backup
Snapshot creation on target VM
VM gets quiesced (frozen)
Backup data transfer using selected transport mode
Automatic cleanup of snapshots and temporary files
Restore Operations
Restore Types Available
Guest file restore
Virtual machine files restore
Attach disk to existing VM
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Full virtual machine restore
Restore Options
In-place restore: Overwrites existing VM
Out-of-place restore: Creates clone/new VM for testing
Restore Process
Select restore type and options
Choose transport mode (auto recommended)
System follows same transport mode selection logic as backup
VM restoration with automatic cleanup
Key Technical Points
Snapshot Management
Snapshots automatically created during backup
Description includes Commvault job ID and proxy server name
Automatic deletion after backup completion
File System Behavior
Temporary files created in job results folder during backup
Files automatically cleaned up after job completion
In NBD mode: VMDK files mounted as file system
In HotAdd mode: Disks mounted as local drives
VSA Agent Characteristics
Contains plugins for multiple platforms (AWS, Azure, VMware, etc.)
Same VSA package used across different virtualization platforms
Requires network connectivity to hypervisor for API requests
Performance Comparison
Transport Mode Speed Ranking Key Characteristics
SAN Fastest Optical fiber, direct storage access
NAS Second Direct NFS access, bypasses ESX
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Transport Mode Speed Ranking Key Characteristics
HotAdd Third Block-level copy, local disk access
NBD Slowest File-level copy, network-based
Important Notes
VMware backups are agentless (no agent on vCenter/ESX/target VMs)
Only VSA proxy requires agent installation
Network connectivity essential between VSA and hypervisor
VM deletion not required for restore operations
All temporary components automatically cleaned up post-backup
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Commvault Secondary Copies Training Notes
What are Secondary Copies?
Secondary copies (also called storage copies) provide a means to make an additional copy of
data located on the primary copy. This creates duplicate copies of backup jobs for
redundancy and extended retention purposes.
Key Terminology
776. Primary Copy: The initial backup destination where backup jobs are written
777. Secondary Copy/Storage Copy: Additional duplicate copy of primary backup data
778. Mount Path: Location where actual backup data is written
779. DDB Stores: Deduplication database stores (file store, database store, VM DDB store)
780. DDB Partitions: Deduplication database partitions
781. Aux Copy Job: Auxiliary copy job that copies data from primary to secondary storage
Navigation in Commvault Console
782. Access storage policies through Console Browser > Policies > Storage Policies
783. Select specific storage policy (example: Linux FS one week)
784. View existing copies within the policy (snap copy for IntelliSnap, primary copy for
regular backups)
Types of Secondary Copies
1. Synchronous Copy
785. Copies ALL backup jobs from primary to secondary
786. Includes full backups, incremental backups, differential backups, transaction logs
787. Everything in primary copy gets duplicated to secondary
2. Selective Copy
788. Copies only FULL backup jobs from source copy
789. Does not copy incremental or transaction log backups
790. Options available: All fulls, daily full, weekly full, monthly full, quarterly, half yearly,
yearly
791. Reduces number of jobs that need to be copied
3. Snapshot Copy
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792. Mentioned as third type but not detailed in this session
Creating Secondary Copies
Procedure:
793. Right-click on storage policy > All Tasks > Create New Copy
794. Provide copy name (example: "copy to cloud")
795. Select storage pool/library for secondary copy
796. Set retention period (can be different from primary)
797. Choose copy type (synchronous or selective)
798. Optionally set start date for which jobs to copy
799. Click Finish
Example Configuration:
800. Copy Name: copy to cloud
801. Storage Pool: Cloud library (AWS)
802. Retention: 30 days (vs 7 days on primary)
803. Copy Type: Synchronous
804. Start Date: March 1st (only jobs after this date)
Running Aux Copy Jobs
Automatic Method:
805. System automatically creates aux copy schedule
806. Runs continuously every 30 minutes
807. Checks for new backups that need copying
808. View schedules: Right-click copy > View Schedules
Manual Method:
809. Right-click storage policy > All Tasks > Run Aux Copy
810. Select specific copy to run
811. Job appears in Job Controller
812. Monitor progress through streams and throughput
Job Status Understanding
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Available: Jobs are available for restore
To Be Copied: Jobs exist in primary but not yet copied to secondary
After successful aux copy job, status changes from "To Be Copied" to "Available"
Recommended Storage Configurations
Primary Copy Options:
Disk library (most common for faster access)
Disk library with deduplication
HP Catalyst appliance
Cloud library
Tape library
Secondary Copy Recommendations:
Primary Copy Type Recommended Secondary Notes
Disk library Tape, Cloud, or Disk Most flexible options
Disk with dedupe Cloud with dedupe or Disk with dedupe Called "dash copy"
HP Catalyst HP Catalyst only No other library support
Cloud library Cloud library only Recommended approach
Tape library Tape library Disk possible but rare
Deduplication Block Size Considerations
Default Block Sizes:
Disk Library: 128 KB
Cloud Library: 512 KB (optimized for cloud deduplication savings)
Dash Copy Requirements:
When both primary and secondary use Commvault deduplication = "dash copy"
Secondary copy block size MUST match primary copy block size
If primary uses 128 KB, secondary must use 128 KB
Changing Cloud Library Block Size:
Right-click storage pool > Properties
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Go to Storage Pool Copy tab
Navigate to Deduplication section
Select Advanced options
Change to 128 KB
Acknowledge storage utilization warning (only for new pools)
Use Cases for Secondary Copies
1. Fault Tolerance
Protection against primary storage corruption
Provides restore capability if primary copy fails
Data redundancy for disaster recovery
2. Long-term Retention
Primary copy: Short retention (example: 7 days)
Secondary copy: Extended retention (example: 30 days, 365 days)
Allows different retention policies without changing primary
3. Performance Optimization
Primary on faster storage (disk)
Secondary on cost-effective storage (tape/cloud)
Scheduling Considerations
Continuous Schedule:
Default system-created schedule
Runs every 30 minutes automatically
Checks for new backups requiring copying
Custom Schedule:
Can create explicit time-based schedules
Example: Run aux copy only during business hours (9 AM - 6 PM)
No impact on production clients (only reads from backup storage)
Important Notes
IntelliSnap:
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526. Snap copy jobs only run when IntelliSnap feature is enabled
527. Requires SAN-based storage with specific prerequisites
528. If not configured, snap copy jobs will not execute
Multiple Copies:
529. Can create multiple secondary copies for same storage policy
530. Each copy can have different retention, library type, and copy type
531. No limitations on number of secondary copies
Source Copy Selection:
532. By default, primary copy is selected as source
533. Can customize to use another secondary copy as source
534. Provides flexibility in copy hierarchy
Best Practices:
535. Probe customer requirements for copy type and destination
536. Explain synchronous vs selective differences to customers
537. Consider retention requirements when designing secondary copies
538. Match deduplication block sizes for dash copies
539. Plan aux copy schedules to avoid peak hours if needed
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Commvault Feature Release Upgrade Training Notes
Session Overview
This session covers upgrading Commvault from version 11.32 to 11.36 (Feature Release
upgrade)
Commvault Version Terminology
Release Types
813. Platform Release (PR) / Feature Release (FR): Major releases identified by first 4
digits (e.g., 11.36)
1. Both terms mean the same thing (Commvault has renamed multiple times)
814. Maintenance Release (MR): Minor releases identified by last 2 digits (e.g., 11.36.28)
Long-Term Support (LTS) Releases
815. LTS Formula: Last two digits must be multiples of 4 (e.g., 11.24, 11.28, 11.32, 11.36)
816. LTS Support: 3 years from release date
817. Current Latest LTS: 11.36
818. Non-LTS Releases: Only 6 months support (e.g., 11.38 is available but not LTS)
Pre-Upgrade Prerequisites
1. System Requirements Check
819. Verify OS compatibility with target version using system requirement guides
820. Check documentation for:
1. CommServ system requirements
2. Media Agent system requirements
3. VSA system requirements
2. Pre-Upgrade Steps (Critical Order)
821. Suspend backup jobs
822. Disable scheduler
823. Run Disaster Recovery (DR) backup job
824. Stop Commvault services
825. Note DR backup file location (for recovery if needed)
3. Scheduler Management
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826. Location: Job Controller → Right-click top level → Properties → Activity Control
827. Before upgrade: Uncheck "Enable Scheduler"
828. After upgrade: Check "Enable Scheduler"
829. Alternative: Use "Enable Operate Delay" to auto-enable after specified hours
4. Disk Space Requirements
830. Minimum 30 GB free space on C: drive (where Commvault is installed)
Upgrade Process
Setup File Path Requirements
831. Critical: Setup file path must be less than 72 characters
832. Solution: Place setup files directly on root drive (C: or E:)
833. Avoid: Subfolders that create long paths
Upgrade Sequence
834. CommServ (first)
835. Media Agents (one by one)
836. VSA Proxies
837. Clients (last)
CommServ Upgrade Steps
838. Extract base package to root directory
839. Run [Link]
840. Select "Upgrade Feature Release" option
841. Follow wizard prompts
842. System will reboot during process
843. Installation includes both base package and latest maintenance release
844. Duration: Minimum 3 hours downtime recommended
Post-CommServ Upgrade
Verify services are running in Process Manager
Test Command Center and Functional Console access
Version should show updated (e.g., 11.36.28)
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Media Agent Upgrade
Cache Management
Update Software Cache:
o Tools → Add or Remove Software → Copy Software
o Specify source path for Windows packages
o For Linux: Use tar file location
o Cache location remains same, only source path changes
Cache Verification:
o Tools → Software Cache Configuration → Cache Detail
o Should show latest version (11.36)
o Previous versions are automatically removed
Remote Upgrade Process
Ensure Media Agent shows "Ready" status (not offline)
Right-click Media Agent → Add or Remove Software → Upgrade Software
Uses packages from software cache
Process same as maintenance release upgrade
Linux Package Requirements
Download Linux base package for Ubuntu/Linux clients
Copy to cache using tar file path
Required for clients running on Linux distributions
VSA Proxy Scaling Guidelines
Hardware Requirements Based on Front-End Terabyte (FET)
120 TB FET: 16 vCPU, 128 GB RAM
Calculation example: 12 VMs × 10 TB each = 120 TB FET
Scaling Strategies
Vertical Scaling: Single VM with high resources (NOT recommended)
o Risk: Single point of failure
Horizontal Scaling: Multiple VMs with medium resources (RECOMMENDED)
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o Example: 4 VMs with 4 vCPU, 32 GB RAM each
o Benefits: Load balancing, fault tolerance
Best Practices
Always use multiple VSA proxies for fault tolerance
Avoid single point of failure scenarios
VM size varies in production environments, so scaling based on total TB is more
practical
Troubleshooting
Command Center Access Issues
Symptoms: "Site cannot be reached" or loading problems
Solutions:
Try opening in incognito mode
Run IIS reset from command prompt
Check [Link] versions and install hosting bundle if needed
.NET Framework Issues
Check installed .NET versions in Control Panel
Download [Link] hosting bundle if missing
Run repair option if corruption detected
General Troubleshooting Steps
Graceful service shutdown before any reboot
Use repair option from setup file if needed
Consult Commvault community documentation
Contact Commvault technical support for persistent issues
Important Notes
Job Management During Upgrade
540. Jobs should be suspended to prevent failures during upgrade
541. Services restart during Media Agent upgrade causes job interruptions
542. Jobs will retry 3 times before failing
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543. Better to suspend than deal with failed job explanations
Documentation Resources
544. System requirement guides for each component
545. Release guides for new features and changes
546. Community forums for troubleshooting
547. Hardware requirement specifications
Production Considerations
548. Always maintain graceful shutdown procedures
549. Plan adequate downtime (minimum 3 hours for major upgrades)
550. Verify all components before proceeding to next upgrade level
551. Keep machines online in production environments
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Commvault L2 Training Session - Network Topology and Reporting
Session Overview
This session covered network topology configurations, different types of reports, health
checks, and troubleshooting after a major upgrade to version 11.32.
Initial Issue Resolution - Command Center Problem
Problem Encountered
845. Command center issue occurred after upgrading to version 11.32
846. Issue was related to .NET package corruption
Resolution Steps
847. Repair Process: Downloaded and repaired the .NET package (8013)
848. Repair vs Reinstall Differences:
1. Repair Option: Uninstalls and reinstalls Commvault software while preserving
cache, job results, and variable data
2. Complete Uninstall/Reinstall: Loses software cache and additional settings,
requires rebuilding from scratch
849. Suggested Approach: Use repair option for Java console, command center, or missing
binary issues
Repair Procedure
850. Run setup file again
851. System detects existing version and offers repair option
852. Background process: uninstalls all packages and reinstalls them
853. Appears as normal installation but preserves existing configurations
Reporting and Monitoring
Dashboard Overview - Command Center
The dashboard provides comprehensive environment overview including:
854. Infrastructure Summary:
1. Number of file servers configured
2. VMs configured
3. User count
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4. Servers requiring attention
5. Environment health status
855. Job Statistics (Last 24 Hours):
1. Running jobs
2. Successful completions
3. CW (Completed with Error)
4. CWW (Completed with Warning)
5. Failed jobs
856. Events: System-generated alerts for failures, disk space issues, etc.
SLA (Service Level Agreement) Monitoring
857. Definition: Monitors success of client backups over time
858. Calculation: Percentage of jobs completed successfully in last 24 hours
859. Example: 100 jobs scheduled, only 12 completed successfully = 12% SLA
860. Low SLA Causes: Offline VMs, failed backups
Capacity Management
861. License Information: Trial version provides 500 TB capacity
862. Front-End Terabyte (FET): Storage space before deduplication/compression
863. Back-End Storage: Space after deduplication/compression
864. Space Savings: Shows percentage savings from deduplication and compression
Health Monitoring Categories
Status Description Action Required
Critical Red indicator Immediate action required
Warning Yellow indicator Action needed within reasonable time
Good Green indicator No action required
Info Informational only No action required
Critical Health Issues Covered
865. Low SLA: Indicates backup failures across multiple clients
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866. Fallen Behind Secondary Copies: Auxiliary copy policies not completing within 24
hours
867. DDB Backup Issues: Deduplication database backup failures
868. DDB Library Growth: Database fragmentation issues
Database Maintenance
869. Fragmentation Impact: Causes performance issues similar to disk fragmentation
870. Threshold: When indexes are >50% fragmented
871. Automatic Workflow: System-created DB maintenance schedule runs weekly
(recommended mode)
872. Manual Full Maintenance: Required every 6 months, needs downtime
DB Maintenance Types
Type Operations Frequency Downtime
Recommended Check DB + Re-index recommended Weekly (automatic) No
Full Check DB + Shrink DB + Re-index all Every 6 months Yes
Important Reports for Daily Operations
873. License Summary Report:
1. Generate weekly
2. Can be automated and emailed
3. Monitor license utilization
874. Backup Job Summary:
1. Default: Last 24 hours
2. Customizable timeframes (7 days, etc.)
3. Shows job status by server type
4. Can be scheduled for daily delivery
875. Storage Utilization Report:
1. Shows storage health status
2. Predicts when storage will be full
3. Free space availability
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4. Critical for daily monitoring
Report Scheduling
All reports can be scheduled for automatic generation
Multiple formats available (HTML, compressed)
Email notifications supported
Custom naming patterns possible
Network Topology Concepts
TCP/IP Stack Layers (Bottom to Top)
Hardware/Link Layer: Cables, network devices
Internet Layer: IP addresses, IPv4, ICMP
Transport Layer: Ports (TCP/UDP)
Application Layer: Software applications
Port Classifications
Port Range Type Description
Standard services (HTTP:80, HTTPS:443, SSH:22,
0-1023 Well-known ports
RDP:3389)
1024-49151 Registered ports Third-party applications
49152- Dynamic/Private
Temporary, opened/closed as needed
65536 ports
Commvault Specific Ports
8400: CVD (Communication Service) - Static port
8403: Network/Firewall/Tunnel port - Static port
Dynamic ports: Opened and closed as required within servers
Static vs Dynamic Ports
Static Ports: Always open when application is running, close only when application
stops
Dynamic Ports: Open and close based on requirement
Network Security Components
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Firewall
Purpose: Protects by limiting access points and providing entry criteria
Function: Scans all traffic passing through
Rules: Port-level restrictions and traffic filtering
Router
Purpose: Routes traffic between different networks
Function: Does not scan traffic content
Limitation: Can pass malicious traffic if routing rules allow
Proxy/Gateway
Purpose: Provides internet access gateway
Function: Controls which computers get internet access
Rules: Can restrict to specific URLs or allow full internet access
Commvault Network Topologies
1. Restricted Topology (Two-Way)
Characteristics: Traffic allowed in both directions
Connection: Either client group or infra group can initiate connections
Use Case: When firewall allows bidirectional communication
Alternative Names: Two-way firewall topology, two-way tunneling
2. Blocked Topology (One-Way)
Characteristics: Only infra group can initiate connections to client group
Data Flow: Once connection established, data flows both ways through tunnel
Restriction: Client group cannot initiate connections to infra group
Important: Data transfer is bidirectional after connection establishment
3. Network Gateway Topology
Setup: Proxy/gateway sits between trusted zones
Communication Flow:
o Client computers → Proxy → Firewall → Infra servers
o All traffic routed through gateway/proxy
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Use Case: Complex environments with multiple security zones
4. Cascading Gateway Topology
552. Setup: Multiple gateways in sequence
553. Flow: Client Group → Gateway 1 → Internet → Gateway 2 → Infra Group
554. Use Case: Global data centers with complex routing requirements
5. One-Way Forwarding Topology
555. Characteristics: Completely unidirectional communication
556. Flow: Server → Gateway → Infra (one direction only)
Network Topology Configuration Steps
Prerequisites
557. Create client groups in Commvault
558. Understand network architecture with network team
559. Identify firewall restrictions and allowed ports
560. Determine connection initiation requirements
Configuration Process
561. Navigate: Command Center → Manage → Network → Network Topology
562. Add Topology: Provide user-friendly name
563. Select Type: Choose from two-way, one-way, or network gateway
564. Assign Groups: Select source and destination server groups
565. Complete Setup: Review and save configuration
Creating Server Groups
566. Navigate: Server Groups → Add Server Group
567. Name Group: Use descriptive names (e.g., "Windows File System Group")
568. Add Members: Associate specific client computers or media agents
569. Save Configuration: Groups become available for topology assignment
Network Gateway Setup
Requirements
570. Must be a computer in perimeter network
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571. Requires internet connectivity
572. Install file system package only
573. Port 443 must be allowed (typically open by default on proxy)
Configuration Steps
574. Add Gateway: Command Center → Manage → Server → Add Gateway
575. Provide Details: Host name (from network team), client name (user-defined)
576. Install Package: File system package on gateway computer
577. Network Integration: Configure in network topology as needed
Backup Network Configuration
Purpose
578. Dedicated network interface for backup traffic
579. Separates backup traffic from production traffic
580. Requires dual network interfaces
Requirements
581. Minimum: Two network interfaces on both media agent and client
582. Configuration: One interface for production, one for backup
583. Use Case: Customers requiring dedicated backup traffic routing
Setup Process
584. Navigate: Manage → Network → Backup Network
585. Add Network: Select client and media agent with dual interfaces
586. Interface Assignment: System identifies available interfaces
587. Limitation: Cannot configure with single interface systems
Advanced Features (Brief Overview)
Media Agent Power Management
115. Purpose: Cost reduction in cloud environments
116. Function: Automatically powers media agents on/off based on backup activity
117. Benefit: Reduces cloud billing when backups not running
118. Application: Cloud-deployed media agents only
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Monitoring Tools
Job Controller
119. Purpose: Live monitoring of all running jobs
120. Information: Job ID, operation type, client, status, delay reasons
121. Access: Available in console for real-time monitoring
Storage Resources Monitoring
122. Libraries: Must show "Ready" status
123. Media Agents: Should be in "Ready" state
124. Deduplication Partitions: Must be "Online"
Client Status Indicators
Color Status Meaning
Green Ready Client operational
Red Offline Client needs attention
Gray No software Software not installed (normal for ESX, Hyper-V)
Event Viewer
125. Purpose: Logs all system events
126. Categories: Info, Warning, Critical
127. Focused Events: Shows last 24 hours of critical events (up to 200)
128. Example Critical: SMTP server not configured when email notifications
scheduled
Key Takeaways
129. Repair vs Reinstall: Always prefer repair to preserve configurations
130. Daily Monitoring: Focus on SLA, storage utilization, and critical health alerts
131. Report Automation: Schedule essential reports for consistent monitoring
132. Network Planning: Coordinate with network team before implementing
topologies
133. Security Zones: Understand trust relationships between network segments
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134. Port Management: Know which ports Commvault requires and their
purposes
135. Database Maintenance: Monitor fragmentation and plan regular
maintenance windows
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Commvault Advanced Troubleshooting Training Notes
Session Overview
This session covers advanced troubleshooting techniques that typically fall under L3 support
responsibilities. Most companies assign log review and failure troubleshooting to L3 teams,
while L2 teams handle initial GUI reviews and escalate to technical support when needed.
Send Logs Operation
Running Send Logs from Java Console
Two Methods:
876. Server Level: Select from console browser
877. Job Level: Right-click specific job and select "Send Logs"
Configuration Options:
878. Media Agents: Select only relevant media agents (not everything)
879. Client Computers: Select only clients experiencing issues
880. Database: Only select when Commvault technical support specifically requests it
881. Latest Database: Runs DR backup and includes it in send logs
882. Special Databases: CV cloud workflow - only when explicitly requested
Output Options:
883. Internet Connectivity Available: Upload directly to support portal
884. No Internet: Uncheck upload option, save locally to drive with free space
885. Local Path: Create folder (e.g., "logs") and specify location
886. Email Notification: Configure only if SMTP server is available
Running Send Logs from Command Center
Active Jobs:
887. Go to Job section > Active Jobs
888. Click on specific job
889. Select three-dot menu > Send Logs
Job History:
890. Navigate to Job History
891. Select failed/killed jobs from desired timeframe
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892. Click Send Logs option
Default Settings: Keep default options unless Commvault support specifies otherwise
SMTP Configuration
893. Location: Console > System > SMTP Configuration
894. Requires information from Exchange team
895. Used for email notifications when send logs complete
Log File Analysis Tools
GX Tail Application
Windows Only Tool - Not available for Linux servers
Key Features:
896. Filter Option: Enter specific Job ID to filter relevant logs
897. Marker Feature: Highlight failures (red) and success (blue) messages
898. Work Offline: Switch to static logs instead of live dynamic logs
Linux Alternative: Use command line tools (cat, more, less commands)
Log File Locations
Windows Default Path:
CommVault install directory\ContentStore\Log Files
Unix Default Path:
/opt/commvault/Log_Files
Custom Location: Can be changed using additional settings if needed
Log File Configuration
Default Settings
899. Debug Level: 1 (default)
900. File Size: 5 MB per log file
901. File Versions: 5 files retained per process
Customization for Troubleshooting
When Commvault support requests:
902. Increase debug level to 3
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903. Increase file versions to 50
904. Run backup to reproduce issue
905. Collect logs
906. Important: Revert settings back to default after collection
Reason for Reverting: Higher debug levels increase CPU and RAM consumption
Log File Characteristics
Active logs are always text files (easily readable)
Older log files are compressed automatically
Log rotation occurs when file size exceeds 5MB limit
Send Logs File Structure
Output Format: 7z compressed file
Contents Include:
Log files from selected components
Performance data
TCP/IP performance metrics
Database files (if selected)
Usage: Upload 7z file directly to Commvault support case
Backup Job Troubleshooting Workflow
Phase 1: Job Manager Analysis (CommServ)
Always start here for any backup/restore failure
Log File: job_manager.log Process ID Information:
First number: Process ID of job manager
Second number: Thread ID
Third number: Date
Fourth number: Time
Fifth number: Job ID
Phase 2: Client-Side Analysis
Scan Phase Issues:
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Process: iFind
Log File: file_scan.log
Location: Client machine
Backup Phase Issues:
Process: clBackup
Log File: [Link]
Location: Client machine
Phase 3: Media Agent Analysis
Storage Communication:
Process: CVmount
Log File: [Link]
Location: Media agent
Archive Index:
Process: Archive Index
Log File: archive_index.log
Location: Media agent
Restore Job Troubleshooting Workflow
Process Sequence
Job Manager (CommServ) - job_manager.log
Start Restore (CommServ) - start_restore.log
FS Index Restore (Media Agent) - fs_index_restore.log
CL Restore (Client) - cl_restore.log
Auxiliary Copy Troubleshooting
Key Log Files
Job Manager (CommServ) - job_manager.log
CV Job Replicator (Source Media Agent) - CV_job_replicator_ODS.log
Common Failure Scenarios
Network-Related Failures
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Symptoms: Connection timeout, communication service errors Log Files to Check:
[Link] (present on both client and media agent)
Job manager logs for initial error identification
Scan Phase Failures
Causes:
588. Defined content not present on client
589. File access issues
Backup Phase Failures
Common Causes:
590. Antivirus software blocking clBackup process
591. Network connectivity issues with media agent
592. Process crashes
Storage-Related Failures
Causes:
593. Storage full
594. Media agent unable to access storage
595. Storage hardware issues
596. Process startup failures
Stream Management Parameters
Four Key Parameters
597. Data Readers
o Determines concurrent read operations on source data
o Controls how many streams read from source simultaneously
598. Job Streams
o Corresponds to number of readers per subclient
o Configured at job level
599. Device Streams
o Set at storage policy level
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o Determines concurrent write operations to library
600. Mount Path Writers
o Controls concurrent write operations to specific mount path
o Configured at individual mount path level
Performance Note: These are default-configured and should only be modified with
Commvault support guidance.
Advanced Troubleshooting Techniques
Network Troubleshooting Steps
601. CV Ping: Test connectivity (similar to telnet)
602. Port Testing: Check ports 8400 and 8403 in both directions
603. Traceroute: Identify network path issues
604. Packet Drop Analysis: Use continuous ping
605. Packet Capture: Wireshark (Windows) or tcpdump (Linux)
Data Integrity Testing
Data Verification: Run on suspected problematic backup jobs to verify source data integrity
Process Monitoring
Procman Tool: Windows tool to monitor which processes are scanning Commvault
directories (used when antivirus interference is suspected)
Storage Validation
Validate Mount Path: Test storage accessibility outside of backup jobs
606. Right-click on library/mount path
607. Select "Validate Mount Path"
608. Tests write capability to storage
Log Analysis Best Practices
Step-by-Step Approach
609. Start with Job Manager: Always begin troubleshooting here
610. Identify Error Location: Find first red marker (failure point)
611. Follow Process Flow: Move to next relevant log file based on error
612. Filter by Job ID: Use GX Tail filtering for specific job
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613. Use Error Codes: Search Google with "site:[Link]" prefix
Key Log Reading Tips
614. Use markers to highlight failures and successes
615. Work offline for static log review
616. Copy error messages to notepad for analysis
617. Search Commvault knowledge base first, then communities
Error Resolution Process
618. Capture complete error message and code
619. Search using "site:[Link] [error message]"
620. Review knowledge base articles for relevance
621. Check community discussions for similar issues
622. Follow recommended solutions from official sources
Important Notes
Support Level Distinctions
623. L2 Responsibilities: Initial GUI review, basic checks, escalation to support
624. L3 Responsibilities: Advanced log analysis, detailed troubleshooting
File Accessibility
136. Log files may differ based on server role (CommServ, Media Agent, Client)
137. Process-specific log files created based on installed components
138. Always verify log file availability on target machine
Troubleshooting Philosophy
139. Always start with logs, not assumptions
140. Follow systematic approach rather than trial-and-error
141. Use process flow understanding to navigate between log files
142. Revert debug settings after troubleshooting to prevent performance impact
Next Session Topics
143. PDB offline issues
144. Index offline problems
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145. Upgrade failures
146. Disaster recovery (covered at end of L2 course)
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Commvault Backup Tool Training Session - DDB Troubleshooting
Overview
This training session covers first-level troubleshooting for backup and registered failures,
with a specific focus on DDB (Deduplication Database) offline issues and reconstruction
procedures.
Essential Log Files for Troubleshooting
Primary Logs for Initial Investigation
907. Job Manager Log: Start here first, filter by Job ID to identify where errors occur
908. CVD Log: Communication process log found on CommServer, Media Agent, and
Client machines
909. CVFWD Log: Communication firewall/tunnel log, also on CommServer, Media Agent,
and Client machines
Client-Specific Logs
910. [Link]: For file system backup issues (client machine)
911. [Link]: File scanning issues (client machine)
Media Agent Logs
912. [Link]: Storage issues, mount path offline, library problems
913. SIDB [Link]: DDB engine issues when deduplication is configured
914. SIDB [Link]: Space reclamation problems, delegate job issues
Index-Related Logs
915. Index [Link]: Index cache offline issues
916. Index [Link]: Index cache problems
917. Index [Link]: Index state issues
Data Management Logs
918. Data [Link]: When data aging processes fail
CommServer Log Categories
Installation and Deployment
919. Auto [Link]: Software push job failures
920. Auto install [Link]: Remote client software installation issues
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921. Distribute [Link]: Push installation problems
Cloud and External Services
922. Cloud [Link]: Cloud library connection issues
923. Browse log: Browse and restore operations
924. Web [Link]: IIS server issues, Command Center loading problems
System Recovery
925. CS recovery [Link]: CommServer recovery from DR backup
926. CommServer [Link]: DR backup errors
Authentication and Access
927. Console [Link]: Java console login issues (local user or Active Directory)
Process Management
GX [Link]: Process manager issues
Resource [Link]: Job resource allocation errors
Q [Link]: Q command execution problems
Q [Link]: Q command SDK issues
DDB Offline Troubleshooting
Pre-Check Steps
Verify Media Agent Status
o Check if media agent hosting DDB partition is online
o Run "Check Readiness" if uncertain about status
OS-Level Verification
o Login to media agent machine
o Navigate to DDB drive (e.g., E drive)
o Verify MP3 DDB folder exists and is accessible
o Check if files are present in the folder
Check for Active Reconstruction Jobs
o Look for DDB reconstruction jobs in Job Controller
o If running, wait for completion before taking further action
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DDB Reconstruction Process
Automatic DDB Reconstruction
Triggers automatically when:
DDB database corruption occurs
Files are missing from DDB database
Services are not gracefully stopped before reboot
SIDB engine process crashes
Three Phases of Normal Reconstruction
Restore Phase
o Restores backup database from storage to DDB location
o Logs to check: auscopy [Link] (CommServer), [Link] (Media Agent),
CL [Link] (Media Agent)
Add Record Phase
o Replays transactions to bring database up to date
o Reads new blocks created since last backup
o Adds missing records to recovered database
o Logs to check: DDB [Link], SIDB [Link], auscopy [Link],
scalable DDB [Link]
Prune Record Phase
o Removes references to aged/deleted jobs
o Cleans up unnecessary records from last 24 hours
o Logs to check: SIDB [Link], SIDB [Link], library [Link]
DDB Backup Configuration
Location: Media Agent > File System > Default Backup Set
Default Schedule: Daily at 4 PM (auto-created when DDB partition is created)
Purpose: Provides restore point for DDB reconstruction
Full DDB Reconstruction
When Full Reconstruction is Required
DDB backup is unavailable, corrupted, or very old
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Restore phase issues occur
Add record phase fails repeatedly
SIDB index shows corruption
Chunks are missing from disk library
Full Reconstruction Process
Only Two Phases: Add Record and Prune Record (no restore phase)
Method: Builds database directly from chunks on storage
Duration: Can take hours to days depending on database size
How to Initiate Full Reconstruction
Right-click on offline DDB store
Select "All Tasks" > "Recover DDB Database"
Check option: "Reconstruct the entire DDB without using a previous recovery
backup"
Click OK to start process
DDB Sealing Option
When to Use Sealing
Full reconstruction shows excessive estimated time (24+ hours)
Customer cannot wait for reconstruction to complete
Need to resume backups immediately
Sealing Process
Right-click DDB store > "All Tasks" > "Seal the DDB Store"
Requirement: Minimum 15 GB free space on disk library
Result: Creates new baseline DDB partition while preserving sealed store
Benefit: New partition comes online immediately, backups can resume
Sealing Considerations
625. Sealed store remains until all jobs age out naturally
626. Cannot manually delete sealed store
627. Existing jobs in sealed store remain restorable
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628. Additional storage space required (15 GB minimum)
Storage Space Management
Checking Available Space
629. Navigate to Storage Pool section
630. Select disk library associated with DDB engine
631. View available free space before sealing decision
Moving DDB Partition to Larger Disk
When DDB database is full:
632. Right-click DDB store name
633. Select "All Tasks" > "Move Partition"
634. Select new larger disk location
635. Confirm move operation
636. Note: Partition will be offline during move operation
High Availability Recommendations
Creating Fault Tolerance
637. Best Practice: Create multiple DDB partitions on different media agents
638. Benefit: If one partition goes offline, backups continue using other partitions
639. Implementation: Add new partition through "Add Partition" option
640. Result: Eliminates single point of failure
Adding New Partition
641. Provision new media agent
642. Create new DDB partition path
643. Use "Add Partition" option in DDB configuration
644. Configure for fault tolerance
Key Points for Customer Communication
Setting Expectations
645. During DDB reconstruction, backups will not run
646. Inform customers about estimated completion times
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647. Explain impact of different resolution options
Decision Matrix for Customers
648. Wait for reconstruction: No additional space required, but extended
downtime
649. Seal DDB: Immediate backup resumption, requires additional 15 GB storage
650. Full reconstruction: Longer process, builds from scratch when backup restore
fails
Troubleshooting Workflow Summary
651. Initial Assessment
o Check media agent status
o Verify disk accessibility at OS level
o Look for active reconstruction jobs
652. Normal Reconstruction
o Wait for automatic completion if running smoothly
o Monitor three phases: Restore, Add Record, Prune Record
653. Failed Reconstruction
o Initiate full reconstruction if normal process fails
o Consider sealing if time constraints exist
654. Prevention
o Implement multiple DDB partitions for high availability
o Ensure adequate storage space planning
o Maintain regular DDB backup schedules
Next Session Preview
The next training session will cover index cache offline and full issues troubleshooting
procedures.
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Commvault Troubleshooting Training Notes
Session Overview
This session covers troubleshooting for index offline/full issues, upgrade failures, and
performance problems in Commvault backup environments.
1. Upgrade Failures
Common Upgrade Scenarios
928. CommServer upgrade failures
929. Media Agent upgrade failures
930. Client upgrade failures
CommServer Upgrade Troubleshooting
Primary Causes of Upgrade Failures
931. Corrupted Package Files
1. Issue occurs when copying software packages from local computer, jump
server, or staging server
2. Solution: Always copy packages in compressed ZIP format, not as folders
932. Antivirus Interference
1. Antivirus software blocking installation process
2. Solutions:
1. Stop antivirus software temporarily during downtime
2. Engage antivirus team for assistance
3. Check running antivirus via Task Manager or [Link]
4. Look for common vendors: CrowdStrike, McAfee
933. Operating System Issues
1. DLL file corruption preventing setup execution
2. Solutions:
1. Reboot the system (fixes 90% of cases)
2. If reboot fails, engage Wintel team (Windows team)
3. Test with other software installations (e.g., 7-zip)
4. If other software also fails, indicates OS-level corruption
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5. Final solution: OS re-imaging/reinstallation followed by software
recovery
Log Files for Upgrade Troubleshooting
Feature Release Upgrades (e.g., 11.3.2 to 11.3.6)
934. Log File: [Link]
935. Contents: Installation configuration, extraction process, version identification
936. Analysis: Use GH tail with filters to identify error messages (red text indicates
problems)
Maintenance Release Upgrades
937. Log File: [Link]
938. Usage: Monitor during upgrade to ensure new entries are being added
Post-Upgrade Service Issues
When Services Don't Start After Successful Upgrade
939. First Solution - Repair Option
1. Run setup file again from software location
2. Select "Repair existing instance" option
3. Process: Uninstalls and reinstalls in background while retaining:
1. Index cache files
2. Job results folders
3. Temporary files
4. Registry settings
5. Environment variables
4. Success rate: 90% of service startup issues
940. If Repair Fails
1. Check specific service logs ([Link], [Link])
2. Identify root cause from error messages
3. Address specific errors based on log analysis
2. Index Cache Issues
Index Cache Full Troubleshooting
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Location and Purpose
941. Path: Program Files > Commvault > ContentStore > IndexCache
942. Function: Stores temporary index databases per client
943. Impact when full: Index cache shows offline, backups go to pending state
Resolution Methods
Method 1: Disk Expansion (Preferred)
944. Procure larger disk from Wintel team
945. Right-click on index cache properties
946. Go to Catalog section
947. Browse and select new location with more space
948. System runs "Catalog Migration" job automatically
949. Index cache path updates from old location to new location
Method 2: Space Cleanup (When No Additional Disk Available)
950. Identify Space Consumers
1. Navigate to index cache location
2. Use TreeSize application (open source) for detailed folder analysis
3. Alternative: Right-click properties on folders (slower for large datasets)
951. Map Database to Client
1. Run "Index State" report from Health dashboard
2. Add columns: Backup Set ID, Database Name, Index Type
3. Match database GUID from folder to client name in report
952. Redistribute Index Load
1. Download "Change Index Server" workflow from [Link]
2. Import workflow if not available by default
3. Select client consuming large space
4. Move index from current media agent to another media agent
5. Frees up space on original media agent
Index Cache Offline Due to File System Corruption
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Symptoms
953. NTFS errors on index cache drive
954. Files show 0 bytes
955. IO errors when accessing files
956. Cannot open certain directories or files
Resolution
Engage Wintel team for file system issues
Run Check Disk (CHKDSK) with repair option
After repair, index cache should come online
Missing files after repair are acceptable (cache can rebuild)
3. Performance Troubleshooting
Identifying Performance Issues
Performance Indicators
Compare current job throughput with historical data
Example indicators of problems:
o Previous: 100 GB/hour, Current: 25 GB/hour
o Previous: 5 minutes completion, Current: 30-40 minutes
o Significant degradation in average throughput
Backup Job Performance Analysis
Three Key Operations in Backup Jobs
Read Operation: Data read from client disk
Data Transfer: Network transfer from client to media agent
Write Operation: Data written to storage library
Performance Analysis Log
Log File: [Link] (located on destination media agent)
Path: ContentStore > Log Files > [Link]
Analysis Method: Filter by Job ID to find specific job metrics
Reading Performance Metrics
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Duration: Time period for metrics calculation
Read Performance: Shows disk read throughput (GB/hour) and time spent
Network Transfer: Data transfer speed between client and media agent
Write Performance: Storage write throughput and duration
Performance Benchmarks
Excellent: >100 MB/second
Average: 30-100 MB/second
Poor: <30 MB/second
Very Slow: <20 MB/second
Bottleneck Identification and Resolution
Write Performance Issues
Validation: Right-click library > Validate Mount Path
Settings: Use default options or specify size (e.g., 1GB)
Job: Creates "Storage Validation" job showing read/write throughput
Next Steps:
o If storage-based: Engage storage team and storage vendor
o If local drive: Engage hardware vendor for firmware/RAID issues
Network Performance Issues
Tool: Network Test 2 workflow
Setup: Host-to-host testing between client and media agent
Requirements: Port 25000 must be open through firewall
Analysis: Compare results with historical network performance
Next Steps: Engage network team with evidence of slow transfer rates
Read Performance Issues
Location: Identify read path from subclient content settings
Testing Methods:
o Copy large files (100GB+) between drives manually
o Use Windows Performance Monitor counters
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Precautions: Get customer consent before running performance tools
Next Steps: Engage storage/hardware vendor based on drive type
Restore Job Performance
Process: Reverse of backup operation
o Read from library storage
o Data transfer from media agent to client
o Write to client destination drive
Analysis: Same [Link] approach
Troubleshooting: Apply same methodology as backup jobs
Aux Copy Job Performance
655. Components:
o Read from source library
o Data transfer (if different media agents)
o Write to destination library
656. Note: No data transfer component if source and destination use same media
agent
657. Log Analysis: Check destination media agent's [Link]
Key Troubleshooting Principles
Evidence-Based Approach
658. Always rely on log evidence rather than guessing
659. Collect concrete performance data before engaging other teams
660. Use proper tools and workflows for validation
Team Coordination
661. Storage Issues: Engage storage team and vendors
662. Network Issues: Engage network team
663. Hardware Issues: Engage Wintel/hardware teams
664. File System Issues: Engage OS teams
Best Practices
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665. Maintain awareness of infrastructure capabilities and baselines
666. Document historical performance for comparison
667. Always get customer consent before running diagnostic tools
668. Backup admin role is to isolate issues, not resolve infrastructure problems
Upcoming Topics
669. Storage pool issues
670. Pruning issues
671. Aging issues
672. Disaster Recovery (DR) procedures
673. Interview preparation session
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Commvault Database Disaster Recovery Training Notes
Session Overview
Training on performing disaster recovery of a Commvault database using the Recovery
Assistant Tool (Article 11.32)
Recovery Assistant Tool Use Cases
Primary Use Cases
957. Rebuild Commvault host after disaster
1. When Windows operating system hosting Commvault crashes
2. When system is not booting up
3. Solution: Reinstall OS and rebuild Commvault host
958. Hardware upgrade or migration
1. Moving Commvault database to new hardware
2. Complete rebuild on new hardware platform
Additional Use Cases
959. Building staging environments for database analysis
960. Testing upgrades in isolated environment
961. Creating development copies for testing purposes
Prerequisites for Recovery
Required Files
962. Commvault dump file (backup metadata)
963. DR backup file from network location (copy to local disk)
File Locations
964. DR Backup Location: Found in Control Panel > DR section
965. File Path Example: E:[path to DR backup files]
966. Important: Document this location for disaster scenarios when console access may
be unavailable
DR Backup Process
Creating Fresh Backup
967. Navigate to All Tasks > Disaster Recovery > Backup
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968. Verify storage policies:
1. Primary copy: Disk storage
2. Secondary copy: Tape storage
969. Run full backup job
970. Wait for completion (timing varies by environment)
Alternative Recovery Methods
When DR Files Are Missing or Corrupted
971. Tool: Media Explorer
972. Purpose: Retrieve metadata from backup media
973. Sources: Tape storage or disk library
974. Recovery Items: ISO files and dump files from storage libraries
Recovery Assistant Tool Process
Tool Location and Access
975. Tool Name: CS Recovery Assistant
976. Access: Right-click > Run as Administrator
977. Location: Available in Commvault installation directory
Recovery Steps
Step 1: Purpose Selection
978. Choose recovery type: Staging, Troubleshooting, or Production Recovery
979. Select "Production Recovery" for disaster scenarios
Step 2: Confirmation Warning
980. System displays warning message about decommissioned Commvault
981. Critical: Original Commvault must be decommissioned before proceeding
982. Type confirmation message to proceed
Step 3: File Selection
Browse to DR backup location (E:\TR\Work\Application)
Select latest backup file based on date
Step 4: Database Configuration
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Specify extraction location for:
o Database files
o Database log files
Choose appropriate drive (E: drive recommended)
Step 5: Recovery Execution
The tool performs the following operations:
Stop all Commvault services
Restore database from backup
Check and upgrade database if needed
Synchronize Commvault with restored database
Execute post-recovery operations
Recovery Timeline
Demonstrated Time: 10-15 minutes
Typical Range: 20-30 minutes (environment dependent)
Note: Patience required during process
Step 6: Post-Recovery Tasks
License configuration (if new setup)
Service verification in Process Manager
Wait for all services to turn green
Verify console accessibility
Important Warnings and Best Practices
When NOT to Use Recovery Assistant
Avoid for minor issues: Try standard troubleshooting first
Troubleshooting steps to attempt:
o Service restart attempts
o System reboot
o Repair operations
o Check for OS-level issues (DLL files, library files)
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Professional Guidance
Exhaust all troubleshooting options before using Recovery Assistant
Contact Commvault technical support when in doubt
Use Recovery Assistant only upon technical support recommendation
Critical Safety Notes
Recovery Assistant is a powerful tool requiring careful use
Ensure original Commvault is truly decommissioned
Document DR backup locations before disasters occur
Maintain current backup files for successful recovery
Verification Steps
Check Process Manager for service status
Verify all services show green status
Test console access and functionality
Confirm database connectivity and operations
Key Takeaways
Recovery Assistant Tool provides comprehensive disaster recovery capability
Proper documentation of backup locations is crucial
Tool should be used as last resort after exhausting troubleshooting
Professional support consultation recommended for complex scenarios
Regular DR backups essential for successful recovery operations
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Commvault Storage Troubleshooting Training Notes
Session Overview
This training session covers troubleshooting storage issues, data aging, and pruning
processes in Commvault backup systems. The focus is on disk libraries, cloud libraries, and
tape libraries.
Storage Pool Types and Identification
Storage Pool Categories
983. Simple Storage Pool: No deduplication configured
984. Deduplication Storage Pool: Dedup engine configured
985. Tape Storage Pool: For tape libraries
986. Cloud Storage Pool: For cloud-based storage
How to Identify Library Types
987. Go to Storage Resources > Storage Pool section
988. Check the type column for pool identification
989. For detailed library information: Storage Resources > Library section
990. In Library section, check Manufacturer column:
1. "Cloud" = Cloud library
2. Other manufacturers = Disk libraries
3. "Commvault" in simulator = Tape simulator
Troubleshooting Disk Library Storage Issues
Initial Investigation Steps
991. Right-click on storage pool > View Content
992. Check free space availability
993. Verify actual consumption vs. reported consumption
Best Practices for Mount Paths
994. Create one mount path per drive
995. Avoid placing other folders in the same drive
996. Dedicate entire drive for mount path usage
997. In production environments, use dedicated drives
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When Disk Library is Full
Step 1: Identify Storage Policies Using the Library
998. Right-click library > Properties > Association
999. Filter out snap copy entries (only contain metadata in KB)
1000. Note down actual storage policies using the library
Step 2: Check Storage Policy Dependencies
1001. Right-click storage pool > Properties > Storage Pool
1002. View dependent copies section
1003. Shows how many storage policies use the library
Step 3: Space Analysis Tools
1004. Use TreeSize application (open source) for detailed drive analysis
1005. Shows folder-wise consumption breakdown
1006. Helps identify hidden files or unexpected space usage
Step 4: Solutions for Full Storage
1007. Move Mount Path: Provision new drive and move mount path
1008. Clean Up: Remove unnecessary folders if possible
1009. Add Storage: Expand existing storage capacity
Verification Process
Compare total consumed space at drive level with application-level consumption. If there's a
mismatch, investigate at OS level using tools like TreeSize.
Data Aging and Pruning Architecture
Data Aging Job Process Flow
1010. Step 1: Data aging job runs (scheduled daily at 12:00)
1011. Step 2: Aged jobs move to mm_delete_af table in Commvault database
1012. Step 3: Archive files list sent to media agent
1013. Step 4: Metadata chunks pruned from storage
Archive Files Explained
Every backup job is divided into multiple archive files
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Archive files are logical files stored in Commvault database
Media agent receives archive file information for cleanup
Physical Storage Structure
E Drive
└── MP1 (Mount Path)
└── CVMagnet
└── Volumes
└── Chunks (actual physical files)
Chunks Details
Chunks are actual physical files on storage
Contain metadata and actual backup data
Media agent decides which chunks to prune based on archive file mapping
Non-Deduplication Storage Troubleshooting
Log Files for Non-Dedupe Issues
Primary Log: Media Agent [Link]
Search Keyword: "delete"
What to Look For: Delete-related errors
No Errors Expected: Successful pruning should show no delete errors
Data Retention Forecast Report
Go to Reports section
Select "Data Retention Forecast Report"
In Library section, select specific library for troubleshooting
Report shows jobs that should have aged but are still present
Helps identify why jobs are not aging as expected
Deduplication Storage Troubleshooting
Initial Check for Dedupe Storage
Go to Storage Pool > Select dedupe pool > Dedupe Engine
Check "Total data size on disk"
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Compare with actual consumed space on drive
Values should match or be very close
Deduplication Database Structure
Three Main Tables in DDB
Primary Table
o Contains unique signatures for blocks
o One signature per unique block
o Maintains reference counters
Secondary Table
o Contains archive file references
o Maps backup jobs to archive files
o Links archive files to storage chunks
Zero Reference Table
o Contains signatures with zero references
o Indicates blocks eligible for pruning
o Populated when signature counters reach zero
Deduplication Pruning Process (7 Steps)
Steps 1-3 (Same as Non-Dedupe)
Data aging job runs
Aged jobs move to mm_delete_af table
Archive files sent to media agent
Steps 4-7 (Dedupe-Specific)
Signature Counter Decrement: Blocks in aged jobs have signature counters
decremented
Zero Reference Movement: When counters reach zero, signatures move to zero
reference table
Archive Reference Cleanup: Archive file references deleted from secondary table
Block Pruning: Blocks pruned from storage (S-files)
Signature Counter Example
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Signature 1 (S1): Counter = 4 (referenced by 4 blocks)
Signature 2 (S2): Counter = 3 (referenced by 3 blocks)
Signature 3 (S3): Counter = 2 (referenced by 2 blocks)
When jobs are deleted:
Counters decrease based on block references
When counter reaches 0, signature moves to zero reference table
Only then blocks become eligible for pruning
Why Space May Not Be Reclaimed
Even after deleting many jobs, space might not be reclaimed because:
Signature counters haven't reached zero
Other jobs still reference the same blocks
No entries in zero reference table means no blocks eligible for pruning
Deduplication Storage Log Files
Key Log Files for Troubleshooting
674. SIDB_prune.log: Shows pruning-related activities and errors
675. SIDB_engine.log: Shows deduplication engine operations
Common Issues Preventing Pruning
676. DDB Storage Offline: Deduplication database partition offline
677. Media Agent Offline: Media agent not accessible
678. Drive Errors: NTFS errors or IO errors on storage drive
679. Mount Path Offline: Any mount path in offline state
How to Check DDB Status
680. Storage Pools > Select dedupe pool > Check for red icons
681. Click on DDB partition to verify online status
682. All components must be online for pruning to work
Micro Pruning vs Macro Pruning
Micro Pruning
683. Automatic process for supported storage
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684. Reclaims fragmented free space within storage blocks
685. No admin intervention required
686. Supported when "Sparse Support" is enabled
Storage Fragmentation Concept
Storage Block (12 MB total):
[Valid Data][Free][Valid Data][Free][Valid Data][Free]
687. Gray blocks = Valid data
688. Cross blocks = Freed space (fragmented)
689. Micro pruning reclaims fragmented free space
How to Check Micro Pruning Support
690. Go to Library > Mount Path properties
691. Look for "Sparse Support" checkbox
692. If enabled: Micro pruning supported
693. Right-click > Properties > "Support drilling of holes" = Yes
Macro Pruning (Space Reclamation Job)
Required when micro pruning is not supported:
Manual Execution
694. Select dedupe store (e.g., File Store)
695. Right-click > All Tasks > Run Space Reclamation
696. Default options: Defragmentation enabled, Clean orphan data unchecked
Automatic Scheduling
697. Right-click > View Schedules
698. Look for "DDB Space Reclamation" schedule
699. Runs daily at 9:00 AM by default
700. Only executes on libraries without micro pruning support
S-File Operations
701. S-File Truncation: Reorganizes blocks (used blocks on one side, unused on
other)
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702. S-File Deletion: Complete file deletion when all blocks are unused
Key Troubleshooting Commands and Locations
Storage Analysis
703. TreeSize application for drive space analysis
704. Compare drive-level consumption vs application consumption
705. Check mount path structure and organization
Log File Locations
147. Non-Dedupe: Media Agent [Link] (search "delete")
148. Dedupe: SIDB_prune.log and SIDB_engine.log
149. Process Manager shows SIDB engine status
Status Verification
150. Storage pool properties for capacity information
151. Library association for policy dependencies
152. DDB partition status for online/offline verification
153. Mount path sparse support for micro pruning capability
Best Practices Summary
154. Storage Design
1. One mount path per drive
2. Dedicated drives for mount paths
3. Regular capacity monitoring
155. Troubleshooting Approach
1. Start with capacity verification
2. Check policy associations
3. Verify log files for errors
4. Ensure all components are online
156. Deduplication Management
1. Monitor signature counters and zero reference table
2. Verify DDB partition health
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3. Understand pruning dependencies
4. Leverage automatic space reclamation when needed
157. Maintenance
1. Regular data aging job monitoring
2. Space reclamation job scheduling
3. Log file review for error identification
4. Capacity planning and expansion
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