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L2 Notes

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This is Class Notes for Commvault Administration Level-2 online training program

CommVault Professional Training Demo Session Summary

Session Overview

1. Type: Demo session (1 hour)

2. Purpose: Course content overview and Q&A

3. Full Course: 30-hour session covering L1 and L2 operations

Prerequisites

Students should have basic knowledge of:

1. Information technology fundamentals

2. Operating systems (especially Windows - C drive, D drive concepts)

3. Basic networking concepts (LAN, SAN overview)

4. No expert-level knowledge required

Enterprise Backup Market Overview

Major Players (Based on Gartner Quadrant)

Leaders Section:

1. CommVault

2. Veeam

3. Rubrik

4. Cohesity

5. Veritas

CommVault Position

1. Established: 1990s (seasoned company)

2. Maturity: Very mature product with extensive features

3. Target Market: Enterprise/Fortune 500 companies, banking sector

4. Stability: Very stable product for large-scale environments

5. Capabilities: Strong features for both on-premise and cloud backups

Market Segmentation

1. Enterprise Level: CommVault, Veritas (high license cost, big companies only)

2. Mid-size Market: Rubrik, Veeam (cost-effective alternatives)

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3. Job Market: Strong demand for CommVault skills, many MNC openings

Course Content and Structure

Training Approach

1. Theoretical Content: Comprehensive coverage of concepts

2. Lab Demos: Hands-on demonstrations where feasible

3. Materials Provided:

1. Detailed lesson PDF files

2. Slides and screenshots

3. Private YouTube recordings (shared to student email)

4. No Note-taking Required: All materials provided

Special Features

1. Interview Preparation: Questions expected for each topic

2. Mock Interview: Optional constructive feedback session

3. Post-job Assistance: Support during initial job period via WhatsApp

Coverage Limitations

1. SAN Environment: Theory and screenshots only (cannot show live demo)

2. VMware: Theory only (lab setup not feasible)

3. Hyper-V: Full lab demonstrations available

Backup Fundamentals

Why Backup is Needed

 Purpose: Create second copy of critical data

 Risk Mitigation: Protection against hardware failure, ransomware, disasters

 Enterprise Need: Centralized storage solution for large organizations

Personal vs Enterprise Backup

Personal Level:

 External drives (USB, external hard disk)

 Manual copy-paste operations

Enterprise Level:

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 Centralized storage systems

 Automated backup tools

 Intelligent data management

 Fault tolerance requirements

CommVault Architecture

Three-Tier Architecture Components

1. CommServ (Master/Brain)

Primary Functions:

 Maintains complete metadata database

 Handles job scheduling (automated backups)

 Manages restore operations (manual/on-demand)

 Acts as administrative console

 Coordinates all backup/restore activities

2. Media Agent (Data Mover)

Primary Functions:

 Conducts data movement from source to destination

 Acts as intermediate between client and storage

 Allocates storage resources

 Writes client data to storage devices

3. Client (Source)

Definition: Server or machine whose data needs backup Examples:

 Oracle database servers

 Windows file servers

 Linux servers

 SQL servers

 Office 365 servers

 Storage boxes

Function: Hosts agent software for OS/application communication

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Data Flow Process

 Job Initiation: CommServ sends requests to both media agent and client

 Data Preparation: Client prepares data for backup

 Resource Allocation: Media agent allocates storage resources

 Data Transfer: Client sends data to media agent

 Storage Writing: Media agent writes data to storage device

Storage Types

CommVault supports multiple storage destinations:

 Disk Storage: Traditional disk-based storage

 Cloud Storage: Cloud-based backup destinations

 Tape Library: Tape-based storage systems

Note: Media agent writes to one configured storage type per backup job

CommCell Environment

Definition

Complete infrastructure bundle consisting of:

 One CommServ

 Associated media agents

 Connected clients

 Storage components

Scalability Options

Single CommCell Environment:

 One CommServ per region/location

 Multiple media agents (hundreds possible)

 Multiple clients (can exceed 50,000 for large enterprises)

Multiple CommCell Environments:

1. Separate CommServ in different regions

2. Example: HSBC with CommServ in India, China, Europe, USA

3. Independent operation per region

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Scaling Considerations

4. Large Enterprises: Multiple regional CommCell environments

5. Cost-Conscious Organizations: Single CommCell handling multiple regions

6. Media Agent Clustering: Multiple media agents can work together

7. Client Scale: Thousands to tens of thousands per environment

Course Curriculum Coverage

Server/Application Types

8. File System Backups:

o Windows file system

o Linux file system

9. Database Backups:

o Oracle database backup

o SQL Server backup

10. Virtualization Backups:

o Hyper-V (agentless) - with lab demos

o VMware (agentless) - theory only

Operational Skills (L1/L2 Level)

11. CommServ operations and management

12. CommServ upgrades and troubleshooting

13. Media agent configuration and management

14. Media agent upgrades and troubleshooting

15. Hardware refresh procedures

16. Component decommissioning

17. Day-to-day monitoring activities

Key Interview Topics

18. Architecture Question: "What is the architecture of CommVault?"

19. Answer Framework: Three-tier architecture with CommServ, Media Agent, and
Client

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20. Component Explanation: Ability to clearly explain each component's role

Agent-Based vs Agentless Backup

21. Agent-Based: Requires software package installation on target server

22. Agentless: No agent installation required (covered for virtualization)

23. TSM Comparison: Similar to other backup tools requiring agent installation

Career Prospects

24. Job Market: Strong demand in enterprise sector

25. Skill Value: CommVault knowledge alone sufficient for placement

26. Industry Preference: Major MNCs prefer CommVault experience

27. Career Path: L1 to L2 backup engineer progression

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CommVault Backup Product Training - Day 1 Summary

Training Overview

4. Duration: 30 days

5. Focus: Day-to-day operations for backup administrators

6. Target Level: L1 to L2 backup engineers

7. Approach: Real-time scenario-based training

Course Expectations and Benefits

Skills Development Timeline

8. 2-3 days: Ability to set up own lab environment

9. Course completion: Eligible for L2 level job applications

10. Current L1 engineers: Gain hands-on experience for L2 promotion

Lab Environment Setup Options

Option 1: Local Setup

11. Minimum requirement: 16 GB RAM on laptop

12. Install VMware Workstation

13. Create at least 2 virtual machines:

1. One for CommServ

2. One for Media Agent

Option 2: Azure Cloud Setup

14. Microsoft Azure cloud environment

15. Cost involved (charges apply)

16. New subscribers get $200 free credit for 30 days

17. Requires debit/credit card for account creation

CommVault Three-Tier Architecture

Tier 1: CommServ (Console Machine)

18. Role: Coordinates all activities in environment

19. Responsibilities: All administrative activities

Tier 2: Media Agent

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20. Role: Data movement coordinator

21. Functions:

1. Coordinates with storage systems

2. Reports back to CommServ

3. Multiple additional functionalities (covered in detail later)

Tier 3: Client

22. Definition: Machine whose data needs to be backed up

23. Types: Agent-based or agentless

24. Examples: Oracle database server, file systems, any server requiring backup

Environment Types and Use Cases

On-Premise Environment

25. Customer has own data center

26. CommVault setup within on-prem infrastructure

Cloud Environment

27. Complete infrastructure in cloud

28. Backup environment also set up in cloud

Hybrid Environment

 Some workloads in on-premise

 Some workloads in cloud

 CommVault supports all environment types

Practical Training Approach

ABC Bank Example Scenario

 Small banking environment

 Single backup administrator role

 Real-world implementation scenarios

 Step-by-step environment setup

Training Structure

 Scenario-based learning

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 Small and large environment examples

 Different deployment models demonstration

CommServ Installation Process

Version Selection Strategy

CommVault Version Policy:

 Latest version: 11.3.6

 Customer preference: n-1 (one version below latest)

 Training version: 11.3.2 (Long Term Support - LTS)

 11.3.2 Benefits:

o 5 years of support from CommVault

o Stable release

o Most customers currently use this version

Installation Prerequisites

Server Requirements

 Operating System: Windows Server (99% of customers use Windows)

o Windows 2022 or 2019 recommended

o Linux support available from 11.3.2 but rarely used

 Resources: Minimum 16 GB RAM, 4 vCPU

 Storage: Default 127 GB OS disk

Package Download Process

 Official URL: [Link] (redirects from [Link])

 Navigation: Home → Media Kits → 11.3.2

 Package Type: Full Media Kit

 Variants:

o x64: 64-bit Windows (recommended)

o Windows: 32-bit Windows

o Unix: All Linux distributions

 Access: Requires login credentials from CommVault support

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ABC Bank Implementation Example

Step-by-Step Process

 Initial Setup:

o Backup admin hired at ABC Bank

o Manager requests backup environment setup

o CommVault tool already selected

 Server Provisioning:

o Request virtual machine from server team

o Specify Windows Server 2022/2019

o Obtain server details (IP, hostname, credentials)

 Package Acquisition:

o Download from [Link]

o Obtain login access through manager/support

o Download 11.3.2 full media kit (x64 version)

 Installation Preparation:

o Copy package to target virtual machine

o Extract ZIP file

o Locate [Link] file for installation

Azure Cloud Environment Setup

Virtual Machine Creation Process

 Access Portal: [Link]

 Prerequisites: Azure subscription (pay-as-you-go or trial)

 VM Configuration:

o Resource Group: Create new (e.g., "Commvault environment")

o VM Name: CommServ

o Image: Windows Server 2022

o Size: 4 vCPU, 16 GB RAM

o Authentication: Username/password

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o Network: RDP port 3389 open

o Storage: Default 127 GB OS disk

Cost Considerations

 Hourly Rate: Approximately 40 INR per hour

 Billing Model: Pay-as-you-go based on usage

 Free Tier: $200 credit for new subscribers (30-day validity)

Network Configuration

IP Address Management

Private IP Address:

 Used for communication between Azure resources

 Changes by default on reboot

 Must be set to static for lab consistency

 Configuration: Networking → Network Interface → IP Config → Static

Public IP Address:

28. Required for external access (from laptop/workstation)

29. Used in RDP connection

30. Visible only in Azure console, not inside VM

Firewall Settings

31. Lab Setup: Disable firewall for simplicity

32. Production: Keep firewall enabled (corporate requirement)

33. Configuration: Turn off private and public network firewalls

Connection Process

34. Download RDP File: From Azure portal

35. Credentials: Use created username/password

36. IP Address: Automatically uses public IP

37. Access Method: Remote Desktop Protocol (RDP)

Installation Process Overview

Package Preparation

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38. Download Location: Local laptop/workstation

39. Transfer Method: Copy to target virtual machine via RDP

40. File Type: ZIP archive requiring extraction

41. Installation File: [Link] within extracted folder

Next Session Preview

42. CommServ package installation (15-minute demonstration)

43. CommServ configuration

44. Media Agent installation and configuration

45. Windows client configuration

46. File system backup setup

47. File system restore process

48. Linux client configuration and backup

Key Learning Points

Version Management

49. LTS Concept: Long Term Support provides extended stability

50. Customer Behavior: Preference for proven stable versions over latest releases

51. Support Duration: 5 years for LTS versions

Environment Planning

52. Hybrid Support: CommVault handles all deployment models

53. Scalability: Tool supports both small and large environments

54. Real-world Approach: Training based on actual implementation scenarios

Technical Foundation

55. Architecture Understanding: Three-tier model is fundamental

56. Role Clarity: Each tier has specific responsibilities

57. Practical Implementation: Step-by-step approach for real-world deployment

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Commvault Training Session 2 - Infrastructure Setup Notes

Session Overview

29. Second class of Commvault training

30. Focus: Building physical architecture and virtual machine infrastructure

31. Previous session covered: Azure VM installation, software downloading, and copying
Commvault software

Current Status

32. Deployed virtual machine in Azure cloud

33. Commvault package not yet installed

34. Building infrastructure foundation before software deployment

Virtual Machine Deployment Strategy

Operating System Requirements

Component Windows Support Linux Support Customer Preference

Comm Server Required (Always Windows) Supported but rare 99% prefer Windows

Media Agent Supported Supported Mixed usage

Client Machines Supported Supported Multiple clients possible

Virtual Machine Setup Process

1. Media Agent VM Deployment

Purpose: Install media agent package Steps:

35. Access [Link]

36. Navigate to Create > Azure Virtual Machine

37. Select same resource group as comm server

38. Configure VM settings:

1. Name: media-agent (user-friendly naming)

2. Image: Windows Server

3. Size: Minimum 2 vCPUs, 8 GB RAM

4. Credentials: Create username/password for RDP access

5. Port: 3389 (RDP port) must be open

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6. Disk: 127 GB (default)

39. Networking configuration:

1. Use same virtual network as comm server

2. Use same subnet as other VMs

3. Keep remaining options as default

40. Cost: 20 Indian rupees per hour

Post-Deployment Configuration:

41. Set private IP to static:

1. Go to Networking > IP Configuration

2. Change from dynamic to static

3. Ensures IP remains same after reboot

42. Connect via RDP using public IP

43. Disable Windows firewall (lab purposes only)

44. Test network connectivity:

1. Use ipconfig to find private IP

2. Ping comm server IP ([Link]) to verify connectivity

2. Linux Client VM Deployment

Purpose: Demonstrate client backup scenarios Steps:

45. Same initial process as media agent

46. VM Configuration:

1. Name: Linux-client (user-friendly)

2. Image: Ubuntu Server (Linux)

3. Size: 2 vCPUs, 8 GB RAM

4. Authentication: Password-based

5. Port: 22 (SSH) must be open

6. Disk: Increased from 30 GB to 64 GB (OS disk)

47. Cost: 5 rupees per hour

Connection Method:

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48. Linux requires SSH/Putty (not RDP)

49. Download Putty if not available (free software)

50. Connect using public IP address

51. Login credentials: CV admin + created password

Post-Connection Commands:

52. sudo su - - Elevate to root user

53. whoami - Verify current user

54. ip addr - Check private IP address

55. Test connectivity: Ping comm server ([Link]) and media agent

3. Windows Client VM Deployment

Purpose: Windows-based client backup scenarios Configuration:

56. Name: Windows-client

57. Image: Windows Server 2019

58. Size: 2 vCPUs, 4 GB RAM

59. Port: 3389 (RDP)

60. Disk: 127 GB

61. Cost: 6 rupees per hour

Standard Post-Deployment Steps:

62. Set IP address to static

63. Connect via RDP

64. Disable firewall (domain, private, public networks)

65. Test network connectivity using ipconfig and ping tests

Network Configuration Requirements

Critical Network Settings

 Static IP Assignment

o Change all VMs from dynamic to static IP

o Required for Commvault functionality

o Prevents IP changes after reboot

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 Connectivity Testing

o Perform ping tests between all VMs

o Successful replies indicate proper network communication

o Required before installing Commvault packages

 Firewall Configuration

o Disable for lab demonstration

o In production: Configure proper firewall rules instead

IP Address Assignment Example

Virtual Machine Private IP Role

Comm Server [Link] Management server

Media Agent [Link] Backup operations

Linux Client [Link] Client backup source

Windows Client [Link] Client backup source

Cost Management

 Important: Stop VMs when not in use

 Billing occurs hourly while VMs are running

 Use Azure trial account ($200 credit) for learning

 Always stop all VMs after lab completion

Alternative Setup: Local Environment

VMware Workstation Option

 Free software for personal computer setup

 Download from [Link] (Broadcom acquired VMware)

 Register with Gmail account (no company account required)

 Allows local lab environment without cloud costs

Key Takeaways

 Infrastructure setup is foundation before software installation

 Proper network configuration essential for Commvault functionality

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 Multiple client types supported (Windows/Linux)

 Scalability: Can deploy multiple media agents and clients as needed

 Cost awareness crucial in cloud environments

 Network connectivity testing mandatory before proceeding

Next Steps

 Install Commvault packages on prepared infrastructure

 Configure backup policies and operations

 Demonstrate actual backup and recovery processes

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Commvault Training Session 3 - Package Installation and Configuration Notes

Session Overview

66. Focus on actual Commvault software installation after infrastructure setup

67. Previous sessions covered virtual machine deployment and infrastructure building

68. Current session covers CommServe package installation and Media Agent
deployment

Prerequisites Review

Infrastructure Options

69. VMware Workstation (Local Environment)

1. Permanent solution on personal laptop

2. Requires minimum 8GB RAM

3. Better for slower laptops

70. Azure Cloud (Cloud Environment)

1. Trial subscription provides $200 credit

2. Free for one month

3. Suitable for practice and learning

CommServe Package Installation

Installation Process

71. Connect to Virtual Machine

1. Access [Link]

2. Select CommServe virtual machine

3. Download RDP file and connect

72. Package Preparation

1. Software package size: 10 GB

2. Extract zip file (right-click and extract)

3. Navigate to folder: 11.32/winx64

4. winx64 = Windows version

5. [Link] = Linux version

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73. Installation Steps

1. Right-click setup file > Run as Administrator

2. Select English language

3. Accept license agreement

4. Choose "Install the package on this computer"

5. Create new CommCell

6. Select all roles

Installation Configuration

Directory Paths

Lab Environment
Component Recommended Path Notes
Path

Dedicated drive (D:,


Installation Path C: drive Azure D: drive is temporary
E:)

Warning appears for C:


Data Directory Non-OS drive C:/data directory
drive

Program files
SQL Server Engine C: program files Default location
location

CommServe Production needs separate


Dedicated drive C: drive
Database drive

Local or network
Disaster Recovery C: drive folder Stores DR metadata files
path

Important Notes:

74. Azure VM D: drive is temporary storage (data lost on reboot)

75. Production environments require dedicated drives

76. Lab environment uses C: drive due to limitations

Third-Party Software Installation

Automatically installed components:

77. VC++ (Visual C++)

78. SQL Server

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79. IIS (Internet Information Services)

80. .NET Framework

Post-Installation Configuration

81. Machine Identity

1. Client name: CommServe (default)

2. Host name: Use IP address ([Link]) instead of hostname

3. Required when no DNS resolution available

82. Database Setup

1. Select "Create new database"

2. Wizard handles background configuration

83. Admin Credentials

1. Username: admin (default)

2. Email address: Can use Gmail ID

3. Set password for console access

84. Installation Completion

1. Two URLs provided: Command Center URL and Metrics URL

2. Installation time: Approximately 15-20 minutes

CommServe Console Access

Accessing the Console

85. Go to Start menu > Commvault

86. Open "Commvault Console"

87. Login with admin credentials set during installation

Console Features

88. Process Manager: Shows running services and version details

89. Services Tab: Displays all Commvault services

90. License Information: Trial version valid for 2 months

91. Main Interface: Primary workspace for backup administration

Software Package Management

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Linux Package Download

Why Linux Package Needed:

 Client machines or Media Agents may run Linux OS

 Cannot install Windows packages on Linux systems

 Need Linux variant for cross-platform support

Download Methods

Method 1: Direct Download

 Go to [Link] → [Link]

 Navigate to Media Kit > 11.32

 Select Unix variant platform

 Download full package (15 GB)

Method 2: Download Manager

 Access 11.32 > Download

 Select Media Kit option

 Choose download manager approach

 Requires Commvault support account credentials

 Select Unix type > Linux x64 (64-bit)

 Choose maintenance release version

 Select full media kit or advanced package selection

Software Cache Creation

Purpose of Software Cache

 Repository for different platform packages

 Enables remote installation capabilities

 Stores Windows, Linux, Solaris, and other OS packages

Cache Setup Process

 Copy Software to CommServe

o Place extracted packages in desktop/software folder

o Include both Windows and Linux base packages

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 Create Cache via Console

o Open CommServe Console

o Go to Tools > Add or Remove Software

o Select "Copy Software" option

o Browse to software location (C:/Users/cvadmin/desktop/software)

o Job starts in Job Controller

 Verify Cache Creation

o Tools > Add or Remove Software > Software Cache Detail

o Check Cache Details tab

o Destination location: C:/data directory/SW

o Verify all packages available

Alternative Cache Method

Download and Sync Cache:

 Requires internet connectivity on CommServe

 Direct download from [Link]

 Use when CommServe has internet access

Manual Method (No Internet):

 Download on local workstation

 Copy zip files to CommServe desktop

 Extract and run copy software job

Media Agent Installation

Prerequisites

 Verify Package Availability

o Check Software Cache Details

o Confirm Windows version package exists

o Media Agent VM must be running

 Media Agent VM Preparation

o Start Media Agent VM in Azure portal

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o Connect via RDP

o Note: No Commvault packages initially installed

Remote Installation Process (Push Method)

Installation Steps

 Identify Target Machine

o Connect to Media Agent VM

o Run ipconfig to get IP address ([Link])

o Use private IP for Azure environment communication

 Initiate Remote Installation

o From CommServe Console: Tools > Add or Remove Software

o Select "Install Software"

o Choose operating system version

o Select "Manually select the computer"

o Enter Media Agent IP address ([Link])

 Authentication

o Provide server credentials for target VM

o Username format: .\cvadmin (dot slash for no domain)

o Enter target machine password

 Package Selection

o Select Media Agent package

o Dependent packages (VSS) selected automatically

o Follow wizard with default options

 Installation Execution

o Job appears in Job Controller

o Job type: Install Software

o Software pushed from cache to remote machine

 Verification

o Refresh Storage Resources in console

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o New Media Agent appears under Media Agent section

o Right-click > View Install Software to see installed packages

Installation Types

Push Installation

58. Method: Install from CommServe console to remote machine

59. Process: Software pushed from cache to target

60. Advantage: Centralized management

61. Used for: Media Agent installation

Local Installation

62. Method: Manual installation on target machine

63. Process: Copy package locally and run setup

64. Advantage: Direct control

65. Used for: Client installations (covered in next session)

Session Summary

Completed Tasks

66. CommServe package installation and configuration

67. Software cache creation for remote installations

68. Media Agent remote installation via push method

69. Console access and basic navigation

Next Session Preview

70. Disk library policy creation

71. Linux client installation (local method)

72. Windows client installation (local method)

73. File system backup and restore operations

74. Theory components mixed with practical demonstrations

Key Takeaways

75. Installation process requires careful path selection

76. Software cache enables centralized package management

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77. Remote installation streamlines deployment

78. Trial license provides 2 months of functionality

79. Different installation methods suit different scenarios

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Commvault Training Session Summary

Session Overview

This session covered configuration steps after installing Commvault media agent packages,
including disk library setup, storage policy creation, and client package installation methods.

Key Topics Covered

1. Disk Library Configuration

What is a Disk Library?

92. Location where multiple disks are attached

93. Used to store all backup data (file system, Oracle database, SQL server backups)

94. Provides storage location for backup tools to write data

Creating a Disk Library:

95. Access console machine

96. Navigate to: Storage Resources > Library section

97. Right-click > Add > Disk Library

98. Configure:

1. Name: User-friendly name (e.g., "disk like one")

2. Media agent: Select from dropdown

3. Local path: Specify disk path

Important Notes:

99. For Azure VMs: Use C drive only (D drive is temporary storage)

100. D drive data gets erased after reboot

101. Create folders in C drive for mount paths

Mount Path Configuration:

102. Mount path = folder location where backup data is written

103. Can create multiple mount paths within same disk library

104. Recommended to use different drives (E, F) when available

105. For single drive environments, create multiple folders on same drive

Mount Path Validation:

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106. Check Status: Verifies if mount path is online and ready

107. Check Throughput: Tests write/read speeds

1. Runs test with specified file size (e.g., 1GB)

2. Good performance: >100 MB per second

3. Example result: 130 MB per second (very good speed)

2. Storage Policy Creation

What is a Storage Policy?

108. Defines what data to backup

109. Specifies where to backup (disk library/tape library)

110. Sets retention period (how long to keep backup data)

Storage Policy Rules:

111. First copy location (e.g., disk library)

112. Retention period (e.g., 30 days, 7 days)

113. After retention period expires, backup data is automatically cleaned from storage

Creating Storage Policy:

114. Navigate to: Storage Resources > Storage Policies

115. Right-click > New Storage Policy

116. Select "Data Protection" option

117. Configure:

1. Name: User-friendly name (e.g., "fs1monthpolicy")

2. Create storage pool

3. Select disk library

4. Set deduplication options

5. Configure retention days

Storage Pool Types:

118. Regular disk storage pool (non-deduplication)

119. Deduplication storage pool

3. Deduplication vs Non-Deduplication

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Feature Non-Deduplication Deduplication

Data Writing Writes all files separately Writes only unique data

Storage Usage Higher (duplicates stored) Lower (duplicates eliminated)

2 identical 124MB files = 248MB 2 identical 124MB files = 124MB +


Example
stored pointer

Content
No content checking Analyzes file content for duplicates
Analysis

Deduplication Process:

 Checks file content for duplicates

 Writes unique data only once

 Creates pointers/hashing for duplicate files

 Requires partition for deduplication database

4. Client Package Installation Methods

Push Install (Remote Installation)

For Linux Client:

 From console: Add/Remove Software > Install Software

 Select Unix/Linux

 Manually select computer

 Enter private IP address (e.g., [Link])

 Provide Linux server credentials

 Select file system package

 Follow wizard with default options

Linux Connection Process:

 Use SSH/PuTTY (not RDP)

 Connect using public IP from external laptop

 Use private IP within Azure environment

 Elevate to root user: sudo su

 Check Linux version: cat /etc/os-release

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 Check IP: ip a

Interactive Install (Local Installation)

For Windows Client:

 Copy full media kit to target machine

 Extract zip file

 Run [Link]

 Select advanced selection

 Choose file system packages

 Specify installation path (C drive for Azure VMs)

 Configure client details:

o Client name: User-friendly identifier

o Host name: Private IP address of client machine

o CommServe IP: IP address of CommServe machine

 Provide CommServe console credentials (not server credentials)

5. Network Configuration

IP Address Usage:

 Public IP: For external connections (laptop to Azure VM)

 Private IP: For internal Azure VM communications

 Within Azure environment: Use private IP addresses

Required Ports:

Component Ports Purpose

All Commvault Infrastructure 8400, 8403 Mandatory base ports

Linux Push Install 22 SSH access for remote installation

Windows Push Install 135, 139, 445 Windows remote access

Port 8401: Required for special cases only

6. Storage Types in Commvault

Three Main Storage Types:

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 Disk Library (hard disk symbol)

 Tape Library (rectangular box symbol)

 Cloud Library (cloud symbol)

Note: 90% of vendors support one or all three types based on customer requirements

7. Installation Methods Comparison

Method Description Use Case

Remote installation from


Push Install Preferred method, easier process
CommServe

Interactive When ports are blocked in secure


Manual local installation
Install environments

Bulk Installation Multiple clients simultaneously Efficient for large deployments

8. Key Requirements

Credentials Needed:

 Server credentials: For push installations

 CommServe console credentials: For interactive installations

 Administrative/root access: Required for all installations

System Requirements:

 No reboot required after package installation

 Use stable storage (avoid temporary drives)

 Proper network connectivity between components

9. Architecture Progress

Completed Components:

 CommServe package installation

 Media agent package installation

 Disk library creation

 Storage policy configuration

 Client package installation (Linux and Windows)

10. Additional Notes

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Software Cache:

 Build cache after console installation

 Download from [Link] (requires internet)

 Alternative: Manual download and copy for offline environments

Version Releases:

80. Service packages released half-yearly (twice per year)

81. Hotfixes available for critical issues

82. Upgrade processes covered in future sessions

Best Practices:

83. Use descriptive naming conventions for policies and libraries

84. Validate mount paths after creation

85. Test throughput for performance verification

86. Choose appropriate deduplication settings based on requirements

Next Session Preview

87. Custom package creation

88. Bulk installation methods

89. Advanced agent configurations

90. Upgrade processes

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VMware Lab Setup Training Session Summary

Session Overview

This session focused on setting up a home lab environment using VMware Workstation for
Commvault practice, including virtual machine creation, network configuration, and
software installation.

1. VMware Workstation Installation

Download Process

120. Search for "VMware Workstation download" in Google

121. Navigate to [Link] (redirects to [Link])

122. VMware has been acquired by Broadcom company

123. Register with Gmail or personal email account (no company account required)

124. Download is completely free

Installation Steps

125. Download VMware Workstation executable file

126. Run as administrator

127. Follow wizard with default options

128. No license fee required - completely free tool

Post-Installation Applications

129. VMware Workstation Pro (main application)

130. VMware Workstation Player

131. Network Editor (usually not required)

2. Virtual Machine Creation

Creating Windows Server VM

132. Open VMware Workstation Pro

133. Go to File > New Virtual Machine

134. Select Advanced option

135. Choose "I will install the operating system later"

136. Select Windows Server 2022 ISO

137. Configure specifications:

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1. Processors: 2 (minimum)

2. RAM: 2GB minimum (adjust based on host computer)

3. Hard disk: 40GB

4. Network: Bridge network (always select this option)

138. Define storage location for VM files

System Requirements Guidelines

139. If host computer has 8GB RAM: Allocate only 2GB to VM

140. Minimum 2 processors for VM

141. Use realistic disk space allocation

142. Bridge network enables external connectivity

3. Operating System Installation

Windows Server 2022 Installation

143. Right-click VM > Settings > DVD

144. Select Windows 2022 ISO location

145. Power on VM

146. Click "Install Now"

147. Select "Standard Evaluation Desktop Experience" (for GUI)

148. No license key required (evaluation version)

149. Installation takes approximately 15-20 minutes

150. Create administrator password (must remember for future access)

Ubuntu Linux Installation

151. Create new VM with Linux > Ubuntu 64-bit selection

152. Configure similar specifications as Windows VM

153. Select Ubuntu ISO in DVD settings

154. Follow installation wizard:

1. Language: English (default)

2. Continue without updating

3. Use keyboard navigation (Tab and Enter keys)

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4. Format entire disk

5. Create username and password (remember these)

6. Enable OpenSSH (important for external connectivity)

155. Reboot after installation completion

4. VMware Tools Installation

Purpose of VMware Tools

156. Enables file copying between host and VM

157. Improves VM performance and integration

158. Required for enhanced connectivity features

Installation Process

159. VM menu > Install VMware Tools

160. Navigate to DVD drive in VM

161. Run [Link] as administrator

162. Follow wizard with default options

163. Restart VM when prompted

Benefits Demonstration

 Can copy-paste content between host computer and VM

 Can transfer files directly

 Enhanced display and mouse integration

5. Network Configuration

IP Address Management

Windows Static IP Configuration

 Open Network and Sharing Center

 Click on Ethernet connection

 Click Details and screenshot/note:

o Current IP address

o Default gateway

o DNS server

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 Go to IPv4 properties

 Select "Use the following IP address"

 Configure:

o IP address: [Link] (or desired static IP)

o Default gateway: [Link] (from previous screenshot)

o DNS: Same as gateway

 Disable and re-enable network adapter

 Verify with ipconfig command

 Test with reboot to confirm static assignment

Linux Static IP Configuration

 Check current IP: ip a command

 Run dhclient if no IP assigned

 Navigate to: cd /etc/netplan

 Edit configuration file: vi [filename]

 Find gateway: route -n command

 Configure static IP in netplan file:

o IP: [Link]/24

o Gateway: [Link] (from route -n output)

 Apply configuration: netplan apply

 Verify new IP assignment

Network Connectivity Testing

 Use ping command to test communication between VMs

 Ensure all VMs can communicate with each other

 Test connectivity from host computer to VMs

6. Firewall Configuration

Windows Firewall Management

Option 1: Complete Disable (Lab Purpose Only)

 Search for "Firewall"

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 Toggle off for:

o Public network

o Private network

Option 2: Enable Specific Rules

 Server Manager > Tools > Advanced Security

 Inbound Rules > Find ICMP v4

 Right-click > Enable rule

 Apply to all VMs

Important Notes

 Firewall disabling is for lab purpose only

 In production: Server administrators manage firewall rules

 Ping requires ICMP v4 rule to be enabled

7. VM Management and Organization

VM Naming Convention

 CommServ (for CommServ role)

 MediaAgent (for Media Agent role)

 Linux Client 1, Linux Client 2

 Use descriptive names for easy identification

VM Operations

 Suspend: Quick resume on next start

 Shut Down Guest: Graceful operating system shutdown

 Power Off: Hard shutdown (not recommended)

 Resume: Restart from suspended state

VM Library Management

 Left panel shows VM library

 Can navigate between VMs easily

 Right-click for management options

 Rename VMs for better organization

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8. Commvault Software Installation on VMs

CommServ Installation

91. Install CommServ package on designated VM

92. Process identical to Azure VM installation

93. Detailed steps covered in previous Azure sessions

Media Agent Installation

94. Access Command Center on CommServ

95. Navigate to Manage > Infrastructure > Media Agents

96. Click "Install Media Agent"

97. Enter target VM IP address (e.g., [Link])

98. Provide VM credentials: .\administrator (no domain)

99. Click Install

100. Monitor job progress in Jobs section

101. Verify installation in Infrastructure > Media Agents

Software Cache Configuration

102. Open Command Center

103. Go to Manage > System > Download/Copy Software

104. System identifies latest available version from internet

105. Select local copy option (if using specific version)

106. Provide setup file location after package extraction

107. Click Download to build cache

108. Monitor copy software job completion

109. Verify in Java Console: Tools > Add/Remove Software > Software Cache
Configuration

9. Console Applications

Two Main Consoles

Console Type Name Description

Web-based Command Center Browser-based modern interface

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Console Type Name Description

Desktop Java Console (Console Console) Traditional desktop application

Command Center Features

110. Dashboard: Environment health overview

111. Protect: Applications that can be backed up

112. Jobs: Backup and restore job monitoring

113. Reports: System reporting

114. Monitoring: System monitoring tools

115. Manage: System configuration and infrastructure

Java Console Features

116. Tools > Add/Remove Software

117. Software Cache Configuration

118. Storage Policies management

119. Client computer management

120. More granular configuration options

10. Key Differences: Azure vs VMware Lab

Aspect Azure Environment VMware Lab

Location Cloud-based Local laptop

IP Addressing Public/Private IP concepts Local network IPs

Connectivity Internet required Local network only

Resource Limits Azure subscription limits Host computer resources

Cost Azure charges apply Free after initial setup

11. Connection Methods

Windows VMs

121. RDP (Remote Desktop Protocol)

122. Can connect from host computer using VM IP

123. Can connect from within VMware console

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Linux VMs

124. SSH/PuTTY connections

125. Command line interface only

126. Terminal-based access

Network Access Patterns

127. Host computer can connect to all VMs (bridge network)

128. VMs can communicate with each other

129. External internet access available to VMs

12. Lab Environment Architecture

VM Roles and Purpose

130. CommServ VM: Central management server

131. Media Agent VM: Storage management component

132. Linux Client 1 & 2: Client machines for backup testing

133. Windows Clients: Additional client machines as needed

Setup Sequence

134. Install VMware Workstation

135. Create virtual machines

136. Install operating systems

137. Configure static IP addresses

138. Configure firewall settings

139. Install VMware Tools

140. Install CommServ software

141. Configure software cache

142. Install Media Agent

143. Ready for client installations

13. Troubleshooting and Support

Common Issues

1. Dynamic IP changes after reboot (solved by static IP configuration)

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2. Ping failures due to firewall (solved by firewall configuration)

3. VM connectivity issues (solved by bridge network selection)

Support Options

4. One-to-one sessions available for installation issues

5. TeamViewer remote assistance available

6. Video recordings shared for reference

7. Direct file sharing via Google Drive for ISOs and software

14. Resources and Files

Required Downloads

8. VMware Workstation (free from Broadcom/VMware)

9. Windows Server 2022 ISO (free evaluation version)

10. Ubuntu Linux ISO (free download)

11. Commvault software package

File Sharing

12. All required files available via Google Drive

13. No need to purchase any software

14. Evaluation versions sufficient for lab purposes

Next Steps

15. Set up VMware lab environment following demonstrated steps

16. Install Commvault components (CommServ, Media Agent)

17. Prepare for client installation demonstrations

18. Practice with hands-on exercises for better retention

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Commvault Backup Tool Training - Learning Objectives and Summary

Learning Objectives

By the end of this training session, participants will be able to:

164. Configure VMware Environment for Commvault Installation

1. Set up virtual machine specifications with appropriate CPU and RAM


allocation

2. Configure network settings using bridge network adapter

3. Verify IP address assignment and connectivity

165. Prepare Windows Server for Commvault Installation

1. Disable Windows Defender firewall for lab environments

2. Enable remote desktop access through Server Manager

3. Verify system prerequisites and disk space requirements

166. Execute Commvault Software Installation Process

1. Extract and run Commvault installation packages

2. Configure installation paths for different components

3. Navigate through installation wizard and component selection

167. Configure Commvault Post-Installation Settings

1. Access and navigate the CommCell console interface

2. Understand trial license limitations and activation requirements

3. Identify key console components and user interface elements

Training Session Summary

1. Virtual Machine Setup

VM Specifications:

168. Operating System: Windows Server 2019

169. Processors: 4 cores

170. RAM: 16 GB

171. Storage: 100 GB primary drive

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172. Network: Bridge adapter configuration

IP Configuration:

173. Sample IP address used: [Link]

174. Network type: Private IP address

175. Connectivity: Bridge network enables local computer access

2. System Prerequisites

Security Configuration:

176. Disable Windows Defender Firewall

1. Navigate to Windows Defender Firewall settings

2. Select "Turn Windows Defender Firewall on or off"

3. Turn off firewall for lab purposes

177. Enable Remote Desktop

1. Open Server Manager

2. Access Local Server settings

3. Enable Remote Desktop option

4. Allow remote connections

Storage Requirements:

178. Minimum disk space: 30-50 GB

179. Recommended: 40-50 GB for full installation

180. Additional drive recommended for data directory

3. Software Installation Process

Installation Package:

181. Version: Commvault 11.32

182. Type: Windows version full media kit

183. Format: Compressed package requiring extraction

Installation Steps:

184. Copy software package to virtual machine via RDP

185. Extract installation files

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186. Run [Link] as administrator

187. Select installation language (English)

188. Choose "Install on this computer" option

189. Select "All in one" package installation

Directory Configuration:

Component Recommended Path Notes

Installation Path C: drive Default system drive

Data Directory E: drive Separate drive recommended

Database Path E: drive Per Commvault recommendations

Disaster Recovery Path E: drive Backup file storage location

4. Storage Configuration

Adding Additional Drive:

190. Right-click virtual machine in VMware

191. Select "Settings"

192. Add new SATA hard drive (30 GB recommended)

193. Store as single file

194. Initialize drive using MBR partition style

195. Format as NTFS with volume label "CV data"

5. Installation Components

Package Selection:

196. All-in-one installation includes all required packages

197. Third-party packages automatically selected

198. Installation process duration: Approximately 40 minutes

199. Reboot may be required during installation

6. Post-Installation Configuration

Console Access Methods:

 Commvault Process Manager

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o Shows CommServe machine details

o Displays running services status

 CommCell Console

o Traditional Java-based console interface

o Requires administrator credentials

 Command Center

o Web-based console interface

o Modern management interface

License Information:

 Initial installation uses trial license

 Trial period: 60 days

 CommCell ID displays as "FFFFF" for trial

 License activation required for permanent use

7. Console Interface Components

Main Interface Areas:

 CommCell Browser: Left navigation panel

 Work Area: Main content area

 Menu Bar: Top navigation options

 Status Bar: Shows timezone, user, and CommCell ID

System Information Display:

 Current timezone (Pacific Time Zone in example)

 Logged-in user (admin)

 CommCell identification number

 License status and expiration

8. Additional Configuration

Internet Access Configuration:

 Disable IE Enhanced Security Configuration in Server Manager

 Turn off enhanced security for both users and administrators

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 Prevents internet access blocking issues

9. Remote Access Setup

RDP Connection Process:

 Obtain VM IP address using ipconfig command

 Launch Remote Desktop Connection from local computer

 Enter VM IP address ([Link])

 Provide administrator credentials

 Establish remote session for software management

10. Best Practices Noted

Environment Preparation:

 Always verify disk space before installation

 Use separate drives for data and database components

 Disable security features only in lab environments

 Ensure proper network connectivity before proceeding

Installation Considerations:

 Installation time varies based on system specifications

 Monitor installation progress for any required reboots

 Verify all services start properly after installation

 Test console access through multiple interface options

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Commvault Backup Tool Training - Session Notes and Learning Objectives

Learning Objectives

By the end of this training session, participants will be able to:

200. Understand Backup Administrator Role and Responsibilities

1. Identify daily operational tasks of backup administrators

2. Recognize different types of backup requests and priorities

3. Understand team collaboration requirements

201. Navigate Commvault Architecture Components

1. Identify CommServe, Media Agent, and Client roles

2. Understand agentless vs agent-based backup methods

3. Recognize different storage library types

202. Access and Operate Commvault Consoles

1. Launch and navigate Process Manager application

2. Access Java Console and Command Center interfaces

3. Monitor service status and perform basic troubleshooting

203. Manage Commvault Services

1. Start and stop services gracefully

2. Understand service dependencies and order

3. Perform basic service troubleshooting

Training Session Summary

Course Overview and Progress

Training Duration: 30 days total Current Progress: Day 6-7 completed Previous Sessions
Covered:

204. Day 0: Demo session covering backup fundamentals and Commvault market position

205. Day 1: Azure cloud virtual machine creation

206. Day 2: Virtual machine setup for media agent and client

207. Sessions 3-8: Various installation procedures (available in playlist)

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Lab Environment Setup:

208. Platform: Azure cloud or VMware Workstation

209. Reason for Azure: $200 trial credit for new subscriptions

210. Alternative for low-spec systems: Cloud-based virtual machines

Backup Administrator Daily Responsibilities

Morning Tasks:

211. Email Management

1. Check emails from customers/end-users

2. Review requests from internal teams (Linux, Windows, Cloud, Storage teams)

3. Respond to backup configuration requests

212. Team Review Meetings

1. Daily backup team meetings with team lead and manager

2. Discuss immediate attention items

3. Review action plans and pending tasks

213. Ticket Monitoring

1. Monitor ticketing tools (ServiceNow, HP Tool, Salesforce)

2. Handle three types of requests:

Request Type Description Priority Example

Something broken requiring Backup failures, restore failures,


Incidents High
immediate action service outages

Service Requesting services from other New backup configurations,


Medium
Requests (SR) teams or customers retention details

Change Planned modifications to Patching, upgrades, system


Low
Requests environment changes

Backup Configuration Types

File System Backups:

214. Windows file system backup for folders and files

215. Linux file system backup

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216. Requires IData agent installation on client machines

217. Example: Backing up critical video files from specific folders

Database Backups:

218. Oracle database backups

219. SQL Server database backups

220. Additional databases: PostgreSQL, MySQL (covered at basic level)

221. Major focus on Oracle and SQL Server

Virtual Server Backups:

222. VMware virtual machine backups

223. Hyper-V virtual machine backups

224. Agentless backup method (no agent installed in VMs)

Agentless Backup Architecture:

Platform Agent Installation Location Communication Method

Hyper-V Virtual Server Agent on Hyper-V node Direct node communication

VMware Separate VM or physical server with VSC Connectivity to ESX servers

Commvault Environment Components

Three-Tier Architecture:

225. CommServe (Master/Admin Server)

1. Coordinates all backup operations

2. Central management point

3. Houses main database

226. Media Agent (Data Mover)

1. Receives backup data from clients

2. Writes data to storage libraries

3. Handles data movement operations

227. Client Machines

1. Servers whose data needs backup

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2. Can be physical or virtual servers

3. Requires agent installation (except agentless)

Storage Library Types:

228. Disk Library: Local or network-attached storage

229. Cloud Library: Cloud-based storage solutions

230. Tape Library: Physical tape storage (preferred by government/secure environments)

Commvault Console Applications

Process Manager:

 Shows CommServe machine details

 Displays running services status

 Monitors system health

Key Service Categories:

 Base Service

 CommServe Services

 Media Agent Service

 Messaging Queue

 Workflow

 Web Console

 Replication Service

Java Console (CommCell Console):

 Built using Java/OpenJDK

 Resource-intensive application

 Requires administrator credentials

 Recommended specs: 4 cores, 8GB RAM minimum

Command Center:

 Web-based interface

 Modern management console

 Primary tool for 90% of backup admin tasks

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Service Management Procedures

Graceful Service Stop Procedure:

 Open Process Manager

 Select all services

 Click stop button

 Wait for all services to show red status

 Services stop in predetermined order

Service Start Procedure:

 Click green start icon after services are down

 Services start in proper dependency order

 Wait for all services to show green status

Best Practices:

 Always stop services before system maintenance

 Use graceful stop/start rather than forced termination

 Stop services before patching or upgrades

 Restart services after system reboots

Additional Administrative Tasks

User Administration:

 Control console access levels

 Create roles for different user types

 Assign appropriate permissions based on experience level

 Manage fresher vs senior admin access

Security Administration:

 Enable encryption for backups

 Configure ransomware protection

 Implement WORM (Write Once Read Many) features

 Prepare for internal and customer audits

Storage Administration:

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 Manage disk libraries

 Configure cloud libraries

 Handle tape library operations (if applicable)

 Library management and troubleshooting

Network Administration:

144. Configure backup application ports

145. Set up tunneling for remote connections

146. Handle performance and bandwidth issues

147. Troubleshoot network slowness

Patching and Upgrade Activities

Patching Frequency:

148. Monthly security patches (most common)

149. Quarterly updates (company dependent)

150. Half-yearly major updates

Change Request Components:

151. Downtime Scheduling

o Usually scheduled for weekends

o Plan maintenance windows

152. Documentation Requirements

o Method of Procedure (MOP)

o Action plan with detailed steps

o Rollback plan for failure scenarios

Patching Scope (Backup Admin Responsibility):

153. CommServe server patching

154. Media Agent server patching

155. Virtual Server Agent updates

156. IData agents on client machines

157. Commvault package updates

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Training Deliverables

Knowledge Materials:

158. Real-time demonstrations with slides

159. Terminology definitions document

160. One-line definitions for key concepts

161. PDF study guide for Commvault Professional Services exam

Certification Information:

162. Commvault Professional Services exam available

163. Open book examination format

164. Internet access allowed during exam

165. Study materials provided for exam preparation

Lab Environment Access

Remote Connection Setup:

166. Use Remote Desktop Protocol (RDP)

167. Connect using VM IP address

168. Easier navigation and file transfer

169. Copy-paste functionality enabled

Current Lab Setup:

170. CommServe machine (installed and configured)

171. Media Agent machine

172. Linux Client 1

173. Linux Client 2

Upcoming Training Topics

Next Session Planned Content:

174. Console interface walkthrough

175. CommCell browser and work area exploration

176. Menu options and navigation

177. Linux file system agent installation

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178. Logical architecture concepts:

o Backup sets

o Storage policies

o Subclients

o Plans

Future Training Modules:

179. Disk library creation and configuration

180. Secondary copies (scheduled for training final weeks)

181. Advanced troubleshooting techniques

182. Log file analysis using GX Tail

Technical Notes

SQL Server Integration:

19. SQL Server installed automatically with CommServe package

20. Used for CommServe database storage

21. Accessible through SQL Management Studio

22. No direct administration required for backup admins

Service Dependencies:

23. All services must be green for proper operation

24. Service start/stop follows specific order

25. Console connectivity depends on service status

26. IIS reset may be required for Command Center issues

Environment Compatibility:

27. Same operations for cloud, on-premise, and hybrid environments

28. Tool functionality remains consistent across platforms

29. Learning applies universally regardless of deployment method

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Commvault Training Session - Physical Architecture and Agent Installation

Learning Objectives

By the end of this training session, participants will be able to:

231. Understand Commvault Console Differences and Usage

1. Distinguish between Java Console and Command Center interfaces

2. Determine when to use each console based on deployment version

3. Navigate both console interfaces effectively

232. Install Windows Server and Configure Network Settings

1. Deploy Windows virtual machines in VMware workstation

2. Configure static IP addresses and disable firewall

3. Install VMware tools for enhanced functionality

233. Perform Agent Installation Using Multiple Methods

1. Execute remote installation (push install) for Windows clients

2. Perform interactive installation (local install) for Linux clients

3. Verify successful agent installation and client readiness

234. Manage Software Cache Configuration

1. Configure software cache for different operating systems

2. Use copy software job to populate cache directories

3. Understand cache requirements for remote installations

Training Session Summary

Course Progress and Architecture Focus

Training Completion Status:

235. Total Duration: 30 days

236. Current Progress: Day 6-7

237. Focus: Physical and Logical Architecture (40-50% of Commvault knowledge)

238. Daily Operations: Centered around these two architecture concepts

Previous Sessions Covered:

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239. Commvault demo and package downloads

240. Azure virtual machine creation

241. VMware workstation setup

242. CommServe and Media Agent installation

243. File system agent installation basics

244. Backup administrator daily activities

Commvault Console Overview

Two Primary Consoles:

Console Type Technical Details Usage Scenario

Java Console (Console Built using Legacy deployments, versions 11.32 and
Console) Java/OpenJDK below

New deployments, versions 11.32 and


Command Center Web-based interface
above

Console Selection Guidelines:

245. New Deployments (11.34, 11.36): Command Center only

246. Existing Deployments: Both consoles available

247. Upgrade Scenarios: Console Console remains available during upgrades

248. Commvault Support: Limited support for Console Console in new versions

Historical Context:

249. Commvault product age: 30 years (since 1990s)

250. Existing customers continue using Console Console

251. Market demand drove web-based console development

Java Console Interface Components

Layout Structure:

252. Console Browser (Left Panel):

1. Client Computer Groups

2. Client Computers

3. Companies and Security settings

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4. Storage Resources (libraries, pools)

5. Policies (storage, schedule)

6. Report sections

253. Work Area (Right Panel):

1. Displays selected item details

2. Job Controller window for running jobs

3. Associated windows for storage libraries

254. Menu Bar: Top navigation options

255. Title Bar: Additional configuration options

256. Status Bar:

1. Running jobs status

2. Pending jobs count

3. Waiting jobs information

Bottom Information Display:

257. Console ID (shows "FFFFF" for trial version)

258. Software version

259. Time zone information

260. Logged-in user details

Command Center Interface Components

Navigation Areas:

261. Guided Setup:

1. File server agent configuration

2. Virtualization agent setup

3. Laptop and office configurations

4. Exchange and database agents

262. Dashboard:

1. Environment health overview

2. 24-hour job statistics

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3. Current capacity and storage space

4. Infrastructure status

263. Product Areas:

1. Virtualization agents

2. Cooperated backups (latest technology)

3. File server backups (Linux and Windows)

4. Database configurations

264. Main Sections:

1. Data Insight (compliance and sensitive data)

2. Jobs (active jobs and history)

3. Reporting

4. Monitoring

5. Storage management

Terminology Changes:

Console Console Command Center Description

Client Computer Server Individual machines

Client Computer Group Server Group Machine groupings

Storage Policy Plans Backup configurations

Windows Server Installation Process

VMware Workstation Setup:

265. Create new virtual machine using custom configuration

266. Select "Install operating system later" option

267. Configure Windows Server 2022 specifications

VM Configuration:

 CPU: 2 cores minimum

 RAM: 4GB minimum

 Network: Bridge network adapter

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 Storage: 60GB OS drive

 Drive Type: SATA

Windows Installation Steps:

 Mount Windows Server 2022 ISO image

 Power on virtual machine

 Select language and proceed with installation

 Choose "Desktop Experience" for GUI interface

 Select custom installation (not upgrade)

 Format complete 60GB drive

 Set administrator password (document for future reference)

Post-Installation Configuration:

 Disable Firewall: Required for lab environment to prevent network issues

 Configure Static IP: Prevent dynamic IP changes on reboot

 Install VMware Tools: Enable file transfer and enhanced functionality

Static IP Configuration Process

IP Address Discovery:

 Run ipconfig command in Command Prompt

 Note current DHCP-assigned IP address

 Record gateway and DNS information

Static IP Setup:

 Navigate to Network and Sharing Center

 Click on Ethernet connection details

 Access IPv4 properties

 Select "Use the following IP address"

 Enter desired static IP (example: [Link])

 Configure subnet mask (default)

 Enter default gateway from ipconfig output

 Set DNS server (same as gateway)

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Network Service Restart:

 Access Network Adapters

 Right-click network adapter

 Disable and re-enable adapter

 Verify IP address persistence

 Test connectivity from other machines

Agent Installation Methods

Method 1: Remote Installation (Push Install)

Prerequisites Verification:

 Open Console Console

 Navigate to Tools > Add or Remove Software

 Check Software Cache Configuration

 Verify Windows x64 package availability in cache

Installation Steps:

 Access Command Center

 Navigate to Manage > Servers

 Click "Add Server"

 Enter client IP address or hostname

 Select Windows operating system

 Provide credentials (domain\username format or .\username for workgroup)

 Enter administrator password for target client

 Select File System package

 Click Install

 Monitor job progress in Jobs section

Method 2: Interactive Installation (Local Install)

File Transfer Process:

 Download Unix Commvault packages from [Link]

 Install WinSCP tool for file transfer

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 Connect to Linux client using WinSCP

 Transfer package to /tmp directory on Linux machine

Linux Installation Steps:

 Connect to Linux machine using PuTTY session

 Elevate to root user: sudo su -

 Navigate to package location: cd /tmp

 Extract package: unzip [package-name].zip

 Set executable permissions: chmod -R 755 Unix

 Navigate to package directory: cd Unix

 Run installer: ./cpkgadd

 Follow installation wizard:

o Select "Install on this machine"

o Choose "Advanced selection"

o Select File System agent

o Keep default installation and log paths

o Enter client hostname or IP address

o Provide user-friendly client name

o Enter CommServe hostname/IP address

o Provide CommServe console credentials

o Complete installation

Installation Verification

Client Readiness Check:

183. Navigate to Manage > Servers in Command Center

184. Reload server list

185. Verify new client appears in list

186. Check client readiness status:

o Red: Installation issues or connectivity problems

o Green/Ready: Successful installation and healthy connection

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Service Verification Commands:

Platform Command Purpose

Linux commvault list Show running services

Linux commvault status Show configuration details

Windows Process Manager GUI Service status and configuration

Software Cache Management

Cache Purpose:

187. Enable remote installation capabilities

188. Store platform-specific Commvault packages

189. Support both Windows and Linux installations

Cache Configuration Process:

190. Navigate to Command Center > Manage > System

191. Access Maintenance section

192. Select "Download or Copy Software"

193. Choose "Local Copy" option (not internet)

194. Specify package location path

195. Run "Copy Software" job

196. Monitor job completion

Cache Verification:

197. Open Console Console

198. Navigate to Tools > Add or Remove Software

199. Check Software Cache Configuration

200. View Cache Details

201. Verify both Windows x64 and Linux x64 packages present

Cache Directory Structure:

202. Location: E:\Commvault\DHW\cache (or similar)

203. Windows packages: Stored in Windows x64 folder

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204. Linux packages: Stored in Linux x64 folder

205. Automatic organization by Commvault during copy job

Key Terminology and Commands

Installation Methods:

206. Push Install: Remote installation from CommServe

207. Remote Install: Same as push install

208. Interactive Install: Local installation on target machine

209. Local Install: Same as interactive install

Agent Terminology:

210. IDA: Intelligent Data Agent

211. Package: Commvault software components

212. Base Package: Core installation files

Connection Tools:

213. RDP: Remote Desktop Protocol (Windows machines)

214. PuTTY: SSH client for Linux connections

215. WinSCP: File transfer tool (Windows to Linux)

216. VM Console: Direct virtual machine console access

Linux-Specific Commands:

217. sudo su -: Elevate to root user

218. ifconfig -a: Display IP configuration

219. cd: Change directory navigation

220. chmod -R 755: Set recursive executable permissions

221. unzip: Extract ZIP archives

222. ./cpkgadd: Run Commvault installer

Windows Commands:

223. ipconfig: Display IP configuration

224. hostname: Display machine hostname

225. CMD: Command prompt access

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Important URLs for Backup Administrators

Essential Commvault Resources:

30. [Link]: Download Commvault packages

31. [Link]: Cloud-related resources

32. [Link]: Technical support and documentation

File System vs Directory Terminology

Platform-Specific Naming:

33. Windows: Uses term "folder" for file containers

34. Linux: Uses term "directory" for file containers

35. Professional requirement: Use correct terminology per platform

Troubleshooting and Status Monitoring

Common Installation Issues:

36. Client showing red status initially (normal behavior)

37. Network connectivity problems

38. Permission issues on Linux installations

39. Cache package availability problems

Status Monitoring Locations:

40. Job progress in Jobs section of Command Center

41. Client readiness in Manage > Servers

42. Service status using platform-specific commands

43. Real-time job details with expandable information

Next Session Preview

Upcoming Topics:

44. Detailed console interface walkthrough

45. CommCell browser and work area exploration

46. Linux file system agent installation

47. Logical architecture concepts:

1. Backup sets

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2. Storage policies

3. Subclients

4. Plans

48. Disk library creation and configuration

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Commvault Backup Tool Training Summary - Logical Architecture & Storage Configuration

Session Overview

This session covered Commvault's logical architecture components and hands-on disk
storage configuration. Previous sessions covered physical installation of CommCell,
MediaAgent, and file system packages for Windows/Linux using both CommCell console and
command center.

Logical Architecture Components

1. Backup Set

268. Logical collection of all data inside a particular client

269. Defines all data protected by the agent

270. Example: If client has C drive and D drive, backup set protects everything by default

2. Subclient

271. Defines specific data within the backup set

272. Allows selective protection of certain drives/folders

273. Example: Protect only D drive (critical data) while excluding C drive (OS and system
files)

274. Used when you want to limit data that needs backup

3. Plans

275. Manages subclient protection by defining schedules and storage settings

276. Contains three key components:

1. Schedule: When data should be backed up (daily/weekly/monthly)

2. Storage: Where data should be written (disk/tape/cloud)

3. Retention: How long to keep data on storage before aging out

4. Storage Policies

277. Similar to plans but configured in console (not command center)

278. Plans are configured in command center, storage policies in console

Storage Types

Primary Storage Options

279. Disk Storage: Disk-based storage systems

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280. Tape Storage: Found in data centers (not common in home environments)

281. Cloud Storage: AWS S3, Azure Blob Storage, GCP offerings

Additional Commvault Offerings

282. Metallic Cloud

283. Hyperscale

Disk Storage Classifications

Type Description Configuration

Dedicated Disk directly connected to single media agent Local connection only

Shared Disk shared between multiple media agents SAN or NAS configuration

Deduplication Feature

What is Deduplication

284. Identifies unique blocks in data and writes only unique data to storage

285. Operates at block level to eliminate duplicate content

286. Example: Two identical 1GB files normally require 2GB storage, with deduplication
only 1GB needed

287. Provides approximately 50% storage savings

When to Use Deduplication

Enable Deduplication:

288. Disk library storage

289. Cloud storage

290. NetApp Grid storage

Disable Deduplication:

291. HP Catalyst storage (storage box handles deduplication)

292. Tape library (only compression available, no deduplication support)

Configuration Sequences

Command Center Sequence

 Create disk storage

 Create plan

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 Create subclient

 Assign plan to subclient

 Run backup jobs

Console Sequence

 Create storage pool

 Create storage policy

 Create subclients

 Associate policy to subclient

Hands-on Lab Demo - Disk Storage Configuration

Prerequisites

 Media agent with sufficient drive space

 Dedicated drives for backup data (not OS drive)

 Empty folders for storage paths

Creating Non-Deduplicated Storage

 Navigate to Command Center > Storage > Add Disk Storage

 Provide user-friendly name (example: "disk library non dedup")

 Disable deduplication option

 Select media agent

 Choose backup path on dedicated drive (E: drive)

 Create folder for storage (example: mp1)

Creating Deduplicated Storage

 Create additional drive for deduplication database (20GB recommended)

 Format new drive as NTFS (F: drive example)

 Navigate to Command Center > Storage > Add Disk Storage

 Provide name (example: "disk library dedup")

 Enable deduplication

 Select same media agent

 Configure backup location on E: drive

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 Configure deduplication database location on F: drive

 Create partition for deduplication database

Best Practices

 Never use C: drive (OS drive) for backup storage

 Use dedicated drives for backup data

 Keep backup folders empty initially

 Use multiple partitions for deduplication database if needed

Plan Configuration

Windows File System Plan

 Schedule: Full backup every Sunday, Incremental Monday-Saturday at 9PM

 Storage: Non-deduplicated storage

 Retention: 1 week

Linux File System Plan

 Schedule: Full backup every Sunday, Incremental Monday-Saturday at 9PM

 Storage: Deduplicated storage

 Retention: 1 week

Important Schedule Configuration

 Exclude full backup day from incremental schedule

 Edit frequency to run incremental Monday-Saturday only

 Avoid running both full and incremental on same day

Key Terminology

Term Definition

RPO (Recovery Point


Frequency of backup defining maximum acceptable data loss
Objective)

Mount Path Physical location where backup data is stored

Deduplication database partition for storing deduplication


DDB Partition
metadata

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Term Definition

Storage Pool Logical grouping of storage resources in console

Library Physical storage container in storage pool

Console Management

Client Renaming

 Client names can be changed in console for better identification

 Navigate to Client Computers > Properties > Name field

 Hostname cannot be changed, only display name

 Changes reflect in both command center and console

Verification Points

226. Storage created in command center appears in console under Storage


Resources > Library

227. Storage pools visible in multiple locations within console

228. Both consoles maintain synchronized information

Next Session Preview

229. Default backup set and subclient configuration

230. Running backup jobs for Windows and Linux file systems

231. Restore procedures for both platforms

Important Notes

232. Organizations should use either command center OR console, not both

233. IntelliSnap features require separate licensing

234. Snapshot options only relevant when IntelliSnap is enabled

235. Transaction logs configuration applies only to database backups

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Commvault Training Session 2 - Backup Sets, Subclients, and Process Flows

Session Overview

This session covered configuration of backup sets and subclients, hands-on backup and
restore operations for Windows and Linux file systems, and detailed backup process flows.
Built upon previous session's logical architecture and storage configuration.

Review of Previous Session

293. Completed logical architecture understanding

294. Created disk library from command center and console

295. Configured plans with retention and storage settings

296. Two plans created: Windows file system plan and Linux file system plan

Subclient Configuration

Default vs User-Defined Subclients

Type Description Data Selection

Default Subclient Automatically created Backs up all data (entire C and D drives)

User-Defined Subclient Manually created Backs up specific folders/files only

Creating User-Defined Subclient - Windows Example

Navigation Path:

297. Command Center > Protect > File Server

298. Select Windows client

299. Click "Add Subclient"

Configuration Steps:

300. Provide subclient name (example: "log path")

301. Select appropriate plan (Windows file system plan)

302. Browse and select content path

1. Example: C:/Program Files/Commvault/ContentStore/Log Files

303. Save configuration

Result: New subclient created with specific content selection instead of backing up entire
system

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Creating User-Defined Subclient - Linux Example

Navigation Path:

304. Command Center > Protect > File Server

305. Select Linux client

306. Click "Add Subclient"

Configuration Steps:

307. Provide subclient name (example: "Linux files")

308. Select Linux plan

309. Create test file on Linux system:

310. sudo su-cd /usrecho "confidential data" > [Link]

311. Browse and select /usr/[Link] path

312. Save configuration

Backup Operations

Manual Backup Execution

313. Navigate to configured subclient

314. Click "Backup" option

315. Select backup type (Full for first backup)

316. Uncheck email notification if not needed

317. Submit backup job

Backup Job Monitoring

Job Tracking:

318. Navigate to Jobs section

319. Click on Job ID to view details

320. Monitor progress percentage

321. Review job status colors:

1. Green: Job progressing successfully

2. Other statuses indicated by different colors

Job Details Available:

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322. Progress percentage

323. Average throughput

324. Files being backed up

325. Data transfer statistics

326. Number of objects backed up

327. Application data size

328. Compression savings percentage

Backup Types and Results

329. Non-deduplicated job achieved 84% savings through compression

330. Compression occurs even without deduplication enabled

331. Job completion provides detailed statistics and transfer information

Restore Operations

Windows File System Restore

Preparation:

 Delete files from log files folder to simulate data loss

 Navigate to Windows client in file server section

Restore Process:

 Check recovery points (shows latest backup timestamp)

 Browse backup content to verify files available

 Select files/folders for restore

 Choose restore type: In-place (same location)

 Configure overwrite options: "Unconditionally overwrite if file exists"

 Submit restore job

Linux File System Restore

Preparation:

 Delete test file: rm [Link]

 Verify file deletion: ls command

Restore Process:

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 Navigate to Linux client recovery points

 Browse available backup content

 Select files for restore

 Choose same destination (in-place restore)

 Submit restore job

 Verify restoration: ls and cat [Link]

Restore Types

Type Description Use Case

In-place Restores to original location Standard file recovery

Out-of-place Restores to different location Investigation or comparison

Backup Process Flow (Interview Question)

Three Main Phases

 Scan Phase

 Backup Phase

 Archive Index Phase

Detailed Process Flow

 CommServ Initiation

o CommServ initiates backup process at scheduled time

o Follows schedule defined in plans (example: Sunday 9PM full backup)

 Client Request

o CommServ sends request to client

o File system agent on client receives backup request

 Data Scanning

o File system agent scans required backup data

o Agent identifies all files in specified paths

o Scan phase generates collect files list

 Media Agent Preparation

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o CommServ communicates with media agent

o Requests allocation of job stream resources

o Media agent prepares storage resources:

 Verifies disk library is online

 Checks available free space

 Determines appropriate mount path

 Data Transfer (Backup Phase)

o Client compresses data

o Sends compressed data to media agent

o Media agent processes and writes data to disk library

 Index Creation (Archive Index Phase)

o Media agent creates backup index (like textbook index)

o Index contains file locations and metadata

o Index finalized in index cache on media agent

 Index Storage

o Copy of index stored in library as backup

o Maintains two copies: index cache and library storage

Architecture Components

 CS: CommServ

 MA: Media Agent

 Client: Machine with file system agent

 Index Cache: Located on media agent

 Disk Library: Storage destination

Restore Process Flow

 Completely reverse of backup process

 Always interactive (never scheduled)

 Media agent uses index to locate files in storage

 Data retrieved from library and sent to client

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 Client acknowledges successful restoration

Key Terminology

Term Definition

Backup Set Logical collection of all data protected by agent

Subclient Defines specific data within backup set

Default Subclient Automatically created, backs up all data

User-Defined Subclient Manually created for specific data selection

Interactive Backup Manually triggered backup (ad hoc)

Scheduled Backup Backup running per defined schedule

In-place Restore Restore to original file location

Out-of-place Restore Restore to different location

Index Cache Metadata storage on media agent

Collect List List of files generated during scan phase

Recovery Point Available backup timestamp for restore

Important Notes

Plan Naming Convention

 Plans are not agent-specific (no "Windows plan" vs "Linux plan")

 Naming convention used for identification purposes only

 Same plan structure applies to all agent types

 Plan defines: storage, retention, backup frequency (RPO)

Client Management

 Client names can be changed in console for better identification

 Navigate to Client Computers > Properties > Name field

 Hostname cannot be changed, only display name

 Changes reflect in both command center and console

Best Practices

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236. Use dedicated drives for backup storage (not OS drive)

237. Select empty folders for storage configuration

238. Monitor job progress through Jobs section

239. Review job statistics for performance analysis

Next Session Preview

240. Backup types: Full, Incremental, Differential, Synthetic Full

241. Transaction log backups

242. Additional restore options and configurations

243. Detailed backup type comparisons (30-minute topic)

Lab Environment Notes

244. Two client machines: Windows and Linux with file system agents

245. Storage libraries: deduplicated and non-deduplicated

246. VM environment with allocated drive space considerations

247. Warning messages related to VMware network cards can be ignored

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Commvault Backup Tool Training Session Summary

Previous Sessions Recap

Sessions 1-5 Coverage:

332. Session 1: Commvault demo overview

333. Session 2: Package download from Commvault portal and VM deployment

334. Session 3: Azure cloud VM deployment and CommServ media agent installation

335. Session 4: Windows/Linux client configuration and agent installation

336. Session 5: Home lab setup using VMware Workstation

Key Components Covered:

337. IDA (Intelligent Data Agent): Software agents for backup operations

338. CommServ: Administrative server/master server

339. Media Agent: Data mover component that writes backup data to storage

340. Windows/Linux File System Agents: Client-side backup agents

Current Session Focus: Java Console vs Command Center

Console Terminology Differences

Command
Java Console Description
Center

Physical/virtual machines in
Client Computers Servers
environment

Client Computer Group Server Group Logical grouping of machines

Libraries Storage Storage repositories for backup data

Storage Policy + Schedule


Plans Combined backup configuration
Policy

Important Notes:

341. Java Console requires separate creation of Storage Policy and Schedule Policy

342. Command Center combines both into single "Plans"

343. Both consoles manage the same underlying infrastructure

344. Changes made in Command Center are reflected in Java Console

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Backup Configuration Workflow

Step 1: Create Disk Library

345. Navigate to Storage Resources > Libraries

346. Right-click > Add > Disk Library

347. Configure settings:

1. Name: User-defined (e.g., "Disk Library Non-Dedup Created from JC")

2. Media Agent: Select appropriate media agent

3. Mount Path: Create dedicated folder on storage drive

Step 2: Create Storage Pool

348. Navigate to Storage Resources > Storage Pools

349. Right-click > Add > Storage Pool

350. Configure based on deduplication requirements:

Non-Deduplication Pool:

351. Type: Disk

352. Name: Descriptive name (e.g., "DL Non-Dedup JC")

353. Library: Select non-dedup library

354. Deduplication: Disabled (unchecked)

Deduplication Pool:

355. Type: Disk

356. Name: Descriptive name (e.g., "DL Dedup JC")

357. Library: Select dedup library

358. Partitions: Maximum 4 partitions allowed

359. Partition Path: Dedicated drive/folder recommended

360. Deduplication: Enabled

Step 3: Create Storage Policy

361. Navigate to Policies > Storage Policies

362. Right-click > New Storage Policy

363. Configuration steps:

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1. Type: Select "Data Protection and Archive"

2. Name: Descriptive name (e.g., "Windows File System Backups JC")

3. Storage Pool: Select appropriate pool

4. Retention: Define retention period (e.g., 7 days)

5. Streams: Configure as needed

Step 4: Create Schedule Policy

364. Navigate to Policies > Schedule Policies

365. Right-click > New Schedule Policy

366. Configuration steps:

1. Name: Descriptive name (e.g., "Weekly Full Daily Incremental")

2. Type: Data Protection

3. Tasks: Add backup schedules

Schedule Configuration:

 Full Backup Schedule:

o Backup Option: Full

o Pattern: Weekly

o Day: Sunday

o Time: 9:00 PM

 Incremental Backup Schedule:

o Backup Option: Incremental

o Pattern: Daily

o Days: Monday through Saturday

o Time: 9:00 PM

 Association: Link to client computers

Client Configuration

Installing New Clients

 Navigate to Tools > Add or Remove Software > Install Software

 Select operating system (Windows/Linux)

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 Choose discovery method (Manual/Automatic)

 Enter client details:

o Host Name/IP: Target machine identifier

o Username/Password: Administrator credentials

o Domain: Active Directory domain or "./" for local

 Select packages (File System, Virtualization, Databases, Applications)

 Complete installation wizard

Creating Subclients

 Navigate to Client Computers > [Client Name] > Agent Type > Default Backup Set

 Right-click > All Tasks > New Subclient

 Configure subclient:

o Name: Descriptive identifier

o Content: Define backup scope (drives/folders/files)

o Storage Policy: Associate with created storage policy

o Schedule Policy: Associate with created schedule policy

Backup and Restore Operations

Manual Backup Execution

 Navigate to subclient level

 Right-click > Backup

 Select backup type (Full/Incremental)

 Monitor job completion in Job Controller

Restore Operations

Browse and Restore Process:

 Navigate to Client > Agent > Backup Set > Subclient

 Right-click > Browse and Restore

 Select backup version (Latest recommended)

 Choose "View Content" to see available files

 Select files for recovery

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Restore Options:

 In-Place Restore:

o Same client and original location

o Option to overwrite existing files

 Out-of-Place Restore:

o Same client, different location

o Specify destination folder path

Key Concepts Explained

Backup Components Flow:

Disk Library → Storage Pool → Storage Policy → Schedule Policy → Subclient

Policy Definitions:

 Storage Policy: Defines WHERE backup data is written (storage location)

 Schedule Policy: Defines WHEN backup jobs execute (timing and frequency)

 Subclient: Defines WHAT data is backed up (content scope)

Agent Types:

 File System Agent: Backs up files and folders

 Database Agents: SQL Server, Oracle, etc.

 Virtualization Agents: VMware, Hyper-V

 Application Agents: Exchange, SharePoint, etc.

Best Practices Noted

Storage Configuration:

 Use dedicated drives for deduplication partitions

 Create descriptive naming conventions for easy identification

 Maximum 4 partitions allowed per deduplication storage pool

Client Management:

 Bulk client installation possible via XML file import

 Ensure administrative privileges for installation accounts

 Not all customers use all agent types - configure based on requirements

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Backup Strategy:

248. Full backups typically scheduled weekly

249. Incremental backups run daily (excluding full backup day)

250. Retention periods based on customer requirements

Upcoming Sessions Preview

Next Session Topics:

251. Backup Types Deep Dive:

o Full vs Incremental vs Differential backup differences

o Synthetic Full backup concepts

252. Cloud Integration:

o Cloud library creation in AWS

o Cloud storage configuration

253. Database Backup:

o SQL Server backup and restore procedures

254. Virtualization:

o Hyper-V VM backup and restore operations

Session Notes

255. Both Command Center and Java Console provide same functionality with
different interfaces

256. Java Console requires more granular policy creation compared to Command
Center's unified plans

257. All demonstrations performed using lab environment with VMware


Workstation

258. Real-world implementations should follow customer-specific requirements


for retention, scheduling, and storage allocation

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Commvault Backup Tool Training Session Summary

Session Overview

This session covered backup types, job management, retention cycles, and CommServ
disaster recovery backup procedures.

Previous Sessions Recap

367. Class 1: Demo session and market overview of Commvault backup tool

368. Installation Process:

1. Download from support portal ([Link])

2. Copy to virtual machine

3. Create virtual machines in Azure cloud for lab setup

369. Component Installation:

1. CommServ (server component)

2. Media Agent

3. File System Agent (Linux and Windows)

370. VMware Workstation Setup: Home lab configuration from Class 6 onwards

371. Daily Tasks: Backup administrator responsibilities

372. Agent Configuration: Windows and Linux client installation and file system agent
setup

373. Command Center Operations:

1. Plan creation

2. Subclient configuration

3. File system backup and restore procedures

Backup Types

1. Full Backup

374. Definition: Backs up all selected data

375. Example: If backing up "class videos" folder containing videos 1-12, full backup
captures all 12 videos

376. Purpose: Complete baseline backup of all content in defined scope

2. Incremental Backup

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377. Definition: Captures only data that has changed since the last backup (any type)

378. Example: After full backup of 12 videos, if video 13 is added, incremental backup
captures only video 13

379. Reference Point: Last backup (can be full or incremental)

3. Differential Backup

380. Definition: Captures changes since the last full backup

381. Example Schedule:

1. Sunday: Full backup (12 videos)

2. Monday: Differential (1 new video = 1 video backed up)

3. Tuesday: Differential (2 new videos = 2 videos backed up)

4. Wednesday: Differential (3 new videos = 3 videos backed up)

382. Reference Point: Always references last full backup

4. Synthetic Full Backup

383. Definition: Creates full backup by merging previous backups without reading data
from source

384. Process: Commvault consolidates previous incrementals and full backups from
storage to create new synthetic full

385. Key Point: Does NOT read data from client machine, only from backup storage

386. Auto-Configuration: Runs every 7 days by default if no traditional full backup is


scheduled

5. Transaction Log Backup

387. Definition: Backs up database transaction logs for point-in-time recovery

388. Database Types:

1. Oracle: Archive logs

2. SQL Server: Transaction logs

3. PostgreSQL, MySQL: Transaction logs

389. Usage: Database-specific backup type only

Backup Schedule Configuration Examples

Configuration 1: Full + Incremental

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Sunday: Full Backup

Monday-Saturday: Incremental Backups

Next Sunday: Full Backup (or Synthetic Full)

Configuration 2: Full + Differential

Sunday: Full Backup

Monday-Saturday: Differential Backups

Next Sunday: Full Backup

Retention and Cycles Concept

Cycle Definition

390. One Cycle: Full backup to next full backup (including all incrementals in between)

391. Example: Sunday Full → Monday-Saturday Incrementals → Next Sunday Full = 1 Cycle

Retention Rules

392. Two Criteria Must Be Met:

1. Retention days must expire (e.g., 7 days)

2. One complete cycle must finish

393. Example: 7-day retention with 1 cycle

1. Jobs older than 7 days will NOT be deleted until next full backup completes

2. Commvault waits for second cycle to begin before aging out first cycle

Data Aging Process

 Schedule: Runs daily at 12 PM (automatic system schedule)

 Function: Identifies and deletes backup jobs that meet both retention criteria

 Database Cleanup: Removes aged jobs from CommServ database

Job Viewing Methods

Java Console

 Client Level: Right-click client → View Jobs

 Storage Policy Level: Navigate to storage policy → Primary copy → Right-click →


View Jobs

 Environment Level: Top level → Right-click → View Job History

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 Job Types:

o Data Management: All backup jobs

o Data Recovery: All restore jobs

o Admin Job History: System-generated jobs (data aging, etc.)

Command Center

 Client Specific: Protect → File Servers → Select client → Backup History

 Time Range Options: Last 24 hours, last week, custom range

 Global Jobs: Jobs section → Job History (shows last 30 days)

 Admin Jobs: Toggle "Show admin jobs" option

CommServ Disaster Recovery (DR) Backup

Purpose

 Protects CommServ database containing all metadata and job information

 Critical for disaster recovery scenarios

DR Backup Process Flow

 SQL Dump Generation: Creates database dumps (DMP files)

 Metadata Cache: Places dumps in temporary cache location

o Path: C:\Program Files\Commvault\ContentStore\CommServDR

 Export to Metadata Location: Copies from cache to designated metadata path

o Example path: E:\CommServDR_Backup

 Cloud Upload (Optional): Sends copy to Commvault Metallic cloud

 Storage Policy Write: Final copy written to DR storage policy

Key DR Components

 Auto-Created Policy: CommServ DR policy created automatically when first library is


created

 SQL Server Integration: CommServ uses SQL Server engine for database storage

 Critical Files: CommServ_CommServ.dmp (primary database file)

 Supporting Databases: App Studio, Cache DB, History DB, Workflow Engine

DR Backup Schedule

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 Default: Automatic system-generated schedule

 Visibility: Only viewable in Java Console, not Command Center

 Location: Storage Policies → CommServ DR Policy

Important File Locations

Cache Location

C:\Program Files\Commvault\ContentStore\CommServDR

Metadata Backup Location

E:\CommServDR_Backup (user-defined path)

SQL Server Components

 SQL Server Engine

 SQL Server Management Studio

 SQL Server Management Objects

 Auto-installed with CommServ package

Key Administrative Points

Schedule Management

 Schedule Policies: Viewable at storage policy level or environment level

 Global View: Top level → Right-click → View → Schedules

 Data Aging: System schedule runs daily to clean up aged jobs

Interface Differences

 Command Center: User-friendly interface, limited technical details

 Java Console: Complete technical interface with all configuration options

 Cycles: Only visible in Java Console, not Command Center

Critical Success Factors

259. Daily monitoring of DR backup completion

260. Understanding retention vs. cycles relationship

261. Proper metadata location configuration

262. Regular review of backup job status

Upcoming Topics

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263. Auxiliary (Aux) Copies configuration

264. Comprehensive Reports session

265. CommServ disaster recovery procedures

266. System upgrade (11.3.2 to 11.3.6)

Notes for Backup Administrators

267. CommServ DR backup is non-negotiable responsibility

268. Always verify daily DR backup completion

269. Understand cycle completion before job aging

270. Multiple recovery options available (local metadata, cloud backup)

271. SQL Server knowledge helpful but not required for basic operations

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Commvault Cloud Library Training Session Summary

Session Overview

This session focused on creating cloud libraries, specifically AWS S3 cloud storage
configuration, and understanding backup data structure on both disk and cloud storage.

Previous Training Sessions Summary (Videos 1-13)

Video 1-2: Foundation

394. Commvault product overview and course outcomes

395. Package download from Commvault support portal and [Link]

396. Azure VM creation for lab environment setup

Video 3-5: Installation and Setup

397. Azure VM creation for Media Agent and client packages

398. CommServ and Media Agent installation on Azure VMs

399. Windows and Linux File System package installation

400. Remote vs local installation methods comparison

Video 6-8: VMware and Administration

401. VMware lab setup configuration

402. CommServ package installation

403. First plan creation in Command Center

404. Software cache creation for remote installation

405. Media Agent installation via package push

406. Daily Admin Activities:

1. Commvault Process Manager usage

2. Console and Command Center access

3. Service start/stop procedures

Video 9-12: Client Management

407. Windows and Linux client creation

408. File system package installation using Command Center

409. Local vs remote installation differences

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410. Disk storage and server plan creation (with and without deduplication)

411. Subclient creation within clients

412. Plan assignment to subclients

413. Backup and restore procedures

414. Backup process flow understanding

415. Command Center vs Java Console differences

416. Storage policy and schedule policy creation

Video 13: Backup Types and Management

417. Full, synthetic pool, differential, incremental, and log backups

418. Data aging concepts

419. Disaster recovery jobs significance

Cloud Library Configuration

Prerequisites

Cloud support team must provide the following information:

420. Access Key and Secret Access Key

421. Service Host (region-specific URL)

422. S3 Bucket Name

AWS Account Setup Process

Step 1: Access Key Creation

423. Log into AWS console at [Link]/console

424. Search for "Users" in IAM service

425. Create new user with name (e.g., "commvault service account")

426. Set permissions: Attach policy "S3 Full Access"

427. Go to Security Credentials section

428. Create Access Key:

1. Select use case: "Third-party service"

2. Acknowledge understanding

3. Copy both Access Key and Secret Access Key

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4. Important: Secret Access Key shown only once - save immediately

Step 2: S3 Bucket Creation

429. Search for "S3" service in AWS console

430. Click "Create bucket"

431. Configure bucket:

1. Enter unique bucket name

2. Keep default settings (public access blocked)

3. Create bucket

432. Bucket terminology: Files stored in bucket are called "objects"

Cloud Library Configuration in Commvault

Step 1: Create Cloud Storage

433. Navigate to Command Center → Storage → Cloud → Add

434. Select storage type: Amazon S3

435. Configure parameters:

1. Name: User-defined (descriptive name)

2. Media Agent: Select appropriate agent

3. Service Host: Format - [Link] (replace "region" with


actual region like "us-east-1")

4. Authentication: Access and Secret Access Key

5. Bucket: Enter bucket name created in AWS

6. Storage Class: Keep default

7. Deduplication: Enable or disable as needed

436. Save configuration

437. Verify status shows "Online"

Step 2: Create Server Backup Plan

 Navigate to Manage → Plans → Create Plan

 Configure plan:

o Plan Type: Server Backup Plan

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o Name: Descriptive name (e.g., "WFS-Cloud-Copy")

o Storage: Select AWS cloud library created above

o Retention: Set appropriate retention (e.g., 1 week)

 Configure RPO (Recovery Point Objective):

o Full Backup: Weekly on Sunday at 9 PM

o Incremental: Monday-Saturday at 9 PM

 Submit plan creation

Step 3: Assign Plan to Subclient

 Navigate to Protect → File Servers → Select Windows client

 Go to Subclient section

 Select existing subclient or create new one

 Edit subclient → Select plan from dropdown

 Save configuration

Backup and Restore Operations

Backup Process

 Navigate to subclient

 Click "Backup" → "Full"

 Monitor job progress through three phases:

o Scan phase

o Backup phase

o Archive index phase

 Verify completion in job details

Restore Process

 Navigate to subclient → Recovery Points

 Select appropriate backup date

 Browse and select files to restore

 Configure restore options:

o Restore to original location

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o Overwrite existing files (if needed)

o Disable email notifications if not configured

 Submit restore job

 Monitor progress in job streams

Data Structure Understanding

Disk Storage Structure

Path: E:\MP1\D2 (example mount path)

Mount Path (MP1/D2)

├── CV_MAGNETIC (label folder)

└── Volumes (V_5, V_6, V_7, etc.)

└── Chunks (with identifiers like 14)

└── Metadata and chunk data

Deduplication vs Non-Deduplication Structure

With Deduplication (MP1_Dedup)

Mount Path → Label → CV_MAGNETIC → Volumes → Chunk Folders → Files

Without Deduplication (MP1)

Mount Path → Label → CV_MAGNETIC → Volumes → Direct Chunk Files

Key Difference: Deduplication creates chunk folders, non-deduplication stores chunks


directly in volumes.

Cloud Storage Structure

 Same folder hierarchy as disk storage

 Located in S3 bucket under CV_MAGNETIC path

 Data stored as objects (not files in cloud terminology)

 Only Commvault can interpret and decode the data structure

Technical Notes

Service Host Format

 Template: [Link]

 Example: [Link]

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 Region selection based on geographical proximity for latency optimization

Data Interpretation

 Backup data uses proprietary Commvault algorithms

 Cannot be read by external tools or manual interpretation

 Chunk and metadata files require Commvault for decoding

 Same principle applies to both disk and cloud storage

Cloud Terminology

 Objects: Files stored in cloud buckets

 Bucket: Container for storing objects (similar to folder but not exactly)

 Regions: Geographical data center locations

Troubleshooting Knowledge (L3 Level)

 Understanding mount path navigation

 Identifying chunk corruption issues

 Recognizing missing chunk problems

 Data structure analysis for problem resolution

Next Session Topics

 Tape library configuration (pending lab preparation)

 Schedule: Morning session 9:30 AM - 10:30 AM for next two days

 Alternative: Recording available if unable to attend live session

Key Backup Administrator Responsibilities

272. Navigate Commvault interface efficiently

273. Configure cloud libraries with proper credentials

274. Create and assign appropriate plans

275. Monitor backup and restore operations

276. Understand data structure for troubleshooting purposes

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Commvault Tape Library Training Session Summary

Session Overview

This training session focused on configuring tape storage/tape library within the Commvault
CommCell environment, building on previous cloud library configuration knowledge.

Key Terminology

Before working with tape libraries, understanding these terms is essential:

438. Tape Library: Controller that manages all operations including media movement and
drives

439. Tape Drive: Slot where tape media is mounted (similar to old VCD player mechanism)

440. Tape Media: Storage device (like a disk but in tape format)

441. Barcode: Naming convention for media identification

442. IE Slots: Import/Export slots for tape management

Use Cases for Tape Libraries

Certain customer types prefer tape libraries over cloud storage:

443. Dark sites

444. Government customers

445. Banking customers

446. Organizations requiring data to remain within data center (avoiding potential cloud
data breaches)

Lab Environment Setup

Since physical tape libraries are not available in lab environments, Commvault provides a
virtual tape library tool for emulation and training purposes.

Virtual Tape Library Creation Process

Prerequisites

447. Identify media agent for library connection

448. Ensure media agent virtual machine is running

Step-by-Step Configuration

Phase 1: Media Agent Setup

449. Connect to Media Agent

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1. Log into media agent machine via RDP

2. Use media agent IP and credentials

450. Locate Commvault Installation

1. Go to Start → Commvault → Commvault Process Manager

2. Copy base folder location (Program Files\Commvault\ContentStore\Base)

3. Navigate to this location in File Explorer

451. Launch Virtual Library Tool

1. Find and run "Virtual Library [Link]" as administrator

452. Create Library

1. Right-click on Libraries → Add New Library

2. Select appropriate media agent IP (e.g., 2.0.1)

3. Move selected media agent to right side

4. Click OK to continue

453. Configure Library Properties

1. Leave default settings

2. Click on "Drive Identifiers"

3. Right-click in empty white space

4. Select "Add Drive Identifier and Drive for All Drives"

5. Choose "Virtual Drive" as drive type

6. Select media agent when prompted

7. Click OK to accept

454. Add Virtual Tapes

1. Right-click → Element Status (for tape management)

2. Click "Add Tapes to Shelf"

3. Enter three-letter barcode prefix (e.g., "SCT")

4. Specify number of tapes (e.g., 10)

5. Ensure "Write to Hard Disk" option is enabled

6. Click OK to create tapes

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455. Move Tapes to Slots

1. Drag created tapes from shelf to slot locations

2. Can select all tapes and drag together

3. Enable "Auto Refresh" checkbox (60-second intervals)

4. Click Close

456. Create Storage Folder

1. Create folder named "Tape Library" on E: drive of media agent

2. Important: Must be on media agent, not CommServe

Phase 2: CommServe Configuration

457. Access CommServe

1. Connect to CommServe machine (IP: 200 in this example)

2. Open both Command Center and Java Console

458. Add Tape Library in Command Center

1. Navigate to Storage → Tape

2. Click Add symbol

3. Select media agent and scan hardware

4. System will identify virtual tape library

5. Select and save the library

459. Configure Additional Settings (Virtual Tape Only)

1. Right-click library → Properties → Additional Settings

2. Add new setting:

1. Category: Media Agent

2. Type: String

3. Value: [specific path configuration]

3. Click OK twice to save

460. Rename Library (Optional)

1. Access Java Console

2. Go to Storage Resources → Library section

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3. Right-click library → Properties

4. Change name in General tab for easier identification

Backup and Restore Process

Creating Backup Plan

461. Plan Creation Sequence:

1. Create library (completed above)

2. Create plan

3. Create subclient

4. Assign plan to subclient

462. Server Backup Plan Configuration:

1. Create new server backup plan

2. Name: "Tape Copy" (or similar)

3. Add copy as primary storage

4. Select tape library name

5. Set retention (e.g., one week)

6. Submit plan

Subclient Configuration

463. Access Product → File Server

464. Use existing subclient or create new one

465. Edit subclient to assign tape backup plan

466. Save configuration

Running Backup Jobs

467. Navigate to subclient

468. Click "Run Backup"

469. Select "Full Backup"

470. Click OK to start

471. Monitor job progress in job details

Troubleshooting Backup Issues

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Common Error: "Operating system could not find the path specified"

 Cause: Missing storage folder on media agent

 Solution: Create required folder on E: drive of media agent (not CommServe)

 Action: Resume or restart failed job after correction

Restore Process

 Create Data Loss Scenario:

o Intentionally delete file from client system for testing

 Perform Restore:

o Go to subclient → Recovery Point

o Select appropriate date

o Click Restore

o Browse and select files to restore

o Choose restore location (default: original location)

o Configure overwrite options if needed

o Submit restore job

 Verify Restoration:

o Check client system for restored files

o Refresh file explorer if necessary

Key Differences: Virtual vs Physical Tape Libraries

Aspect Virtual Tape Library Physical Tape Library

Hardware Software emulation Physical robotic arm and drives

Storage Location Hard disk (E: drive) Actual tape media

Setup Complexity Additional path configuration required Direct hardware connection

Use Case Lab/Training environment Production environment

Important Notes

 Virtual tape library steps (like additional settings and folder creation) are only needed
for lab emulation

 Physical tape library configuration in Command Center remains the same

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 Command Center configuration steps apply to both virtual and physical


implementations

 Log review and troubleshooting skills are essential for backup administrators

Next Session Topics

 Secondary copy/Auxiliary copy creation

 Advanced log review and troubleshooting techniques

Session Logistics

 Training materials shared via WhatsApp

 Next session timing: Same time (9:31) - confirmation to be provided

 Future sessions from Thursday: Evening schedule

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Commvault Hyper-V Agent Configuration Training Summary

Session Overview

This training session covered Hyper-V agent configuration for backups and restore features
in Commvault environment, focusing on understanding Hyper-V technology background and
lab environment setup.

Hyper-V Technology Background

What is Hyper-V

472. Microsoft hardware virtualization product

473. Allows creation and running of software versions of computers called virtual
machines

474. Each virtual machine acts like a complete computer with its own operating system
and programs

475. Similar to VMware Workstation but designed for production environments

Hyper-V Architecture Components

Single Node Setup:

476. One Hyper-V server running multiple virtual machines

477. Each VM can run different operating systems and applications

Multi-Node Cluster Setup:

478. Multiple Hyper-V nodes connected together

479. Provides fault tolerance and high availability

480. Shared storage (SAN - Storage Area Network) connected to all nodes

Failover Cluster Technology

Definition: Group of independent computers working together to increase availability of


cluster roles

Purpose:

481. Automatic failover if one node goes down

482. VMs automatically move to other available nodes

483. Provides fault tolerance for production environments

484. Can be configured for manual or automatic failover

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Components:

485. Connected by physical cables and software

486. Shared storage accessible by all cluster nodes

487. Cluster management software coordinates operations

Why Backup Admins Need Hyper-V Knowledge

Importance for Backup Administrators

488. Architecture Understanding: Essential for troubleshooting backup and restore


failures

489. Communication: Enables effective interaction with Hyper-V administrators using


proper terminology

490. Problem Resolution: Helps identify root causes when jobs fail

491. Customer Scenarios: Understanding customer architecture aids in backup strategy


planning

Agentless Backup Concept

Definition: Backup method where no agent is installed inside guest operating systems

How it Works:

492. Hyper-V agent installed only on Hyper-V host node

493. Agent coordinates with virtual machines for backup operations

494. No software installation required inside protected VMs

495. Called "agentless" because guest VMs require no agent installation

Lab Environment Setup Process

Prerequisites and Planning

Lab Architecture Decision:

496. Single Hyper-V node setup due to resource constraints

497. Alternative: Use existing Windows client as Hyper-V server if resources limited

498. Production environments typically use multiple nodes with shared storage

Virtual Machine Creation Steps

499. Create New VM in VMware Workstation

1. Select Windows operating system

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2. Choose Windows Server 2019 or 2022

3. Configure custom storage location

4. Assign adequate resources (4 processors, 8-12 GB RAM)

5. Create 60+ GB hard disk

500. Operating System Installation

1. Mount Windows Server 2019 ISO

2. Select "Desktop Experience" for GUI interface

3. Choose "Install Windows Only" option

4. Complete standard Windows installation process

5. Set administrator password (use consistent password across VMs)

Network Configuration Requirements

 Disable Windows Firewall

o Turn off all three firewall profiles (Domain, Private, Public)

o Note: In production, coordinate with security team for firewall changes

 Configure Static IP Address

o Identify current IP, gateway, and DNS settings using ipconfig

o Use Network and Internet Settings

o Select "Use the following IP address" option

o Configure static IP, subnet mask, default gateway, and DNS

o Restart network services by disabling/enabling network adapter

Hyper-V Feature Installation

 Access Server Manager

o Open Server Manager from Start menu

o Select Manage → Add Roles and Features

 Install Hyper-V Role

o Select Hyper-V from available roles

o Configure virtual switch settings

o Customize virtual machine storage locations

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o Complete installation (requires automatic reboot)

 Troubleshooting Installation Issues Common Error: "Hyper-V cannot be installed.


Processor doesn't have required virtualization capability"

Solution:

o Shutdown virtual machine

o Edit VM settings in VMware

o Go to Processor options

o Enable "Virtualize Intel VT-x/EPT or AMD-V/RVI" option

o Restart VM and retry installation

Failover Cluster Installation

 Install Clustering Feature

o Server Manager → Manage → Add Roles and Features

o Select "Failover Clustering" from Features (not Roles)

o Complete installation and reboot

 Configure Cluster

o Open Failover Cluster Manager from Tools menu

o Run "Validate Configuration" wizard

o Add current server hostname manually if browse fails

o Accept validation warnings (Active Directory and shared storage not


configured)

o Create cluster using validated nodes

 Cluster Setup

o Provide cluster name (example: "Single Node" for identification)

o Complete cluster creation wizard

o Connect to newly created cluster via Actions menu

 Bring Cluster Online

o Ensure cluster core resources are online

o Configure static IP for cluster (separate from server IP)

o Use "Bring Online" option for offline resources

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Virtual Machine Creation in Hyper-V

 Create Windows VM

o Failover Cluster Manager → Roles → Virtual Machines → New Virtual


Machine

o Select cluster name

o VM Name: "Windows 2019" (or descriptive name)

o Choose Generation 1

o Assign minimum 2 GB RAM for Windows

o Configure virtual switch

o Create 30+ GB virtual hard disk

o Install operating system later option

 Create Linux VM

o Follow same process as Windows VM

o VM Name: "Ubuntu" (or descriptive name)

o Assign 1 GB RAM (sufficient for Ubuntu)

o Create 20-30 GB virtual hard disk

Operating System Installation in VMs

Windows VM Installation

 Prepare Installation Media

o Copy Windows Server 2019 ISO to Hyper-V server

o Use Remote Desktop to access Hyper-V server if needed

o Enable Remote Desktop feature in Server Manager if RDP access required

 Install Operating System

o Right-click VM → Settings

o Configure DVD drive to point to ISO location

o Power on virtual machine

o Right-click VM → Connect to access console

o Follow standard Windows installation process

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Linux VM Installation

 Console Access Considerations

o Mouse functionality may be limited in Hyper-V console

o Use keyboard navigation (Tab and Enter keys)

o Arrow keys for menu navigation

 Enhanced Session Mode Setting Problem: Mouse not working properly in VM


console

Solution:

o Open Hyper-V Manager (not Failover Cluster Manager)

o Right-click Hyper-V node → Hyper-V Settings

o Locate "Enhanced Session Mode" option

o Uncheck "Use enhanced session mode" checkbox

o Reboot Hyper-V server

o Mouse functionality will be restored

 Installation Process

o Use keyboard navigation for option selection

o Tab key to move between options

o Enter key to select options

o Down arrow for menu navigation

o Follow basic Ubuntu installation with default options

o Create user account and set password

o Choose "Install OpenSSH Server" if prompted

 Post-Installation

o Remove DVD/ISO after installation completes

o Wait for "Installation Succeeded" message before removing media

o Restart VM after removing installation media

o Access login prompt after restart

Important Configuration Notes

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IP Address Changes

 After Hyper-V installation, network adapter becomes virtualized (vEthernet)

 IP address may change during installation process

 This is expected behavior - adapter virtualization occurs

Storage Warnings

 Warning about disk not being part of cluster storage is expected

 In production: VMs should use shared storage

 Lab environment: Local storage acceptable for training purposes

 Warning can be ignored for basic configuration

Resource Management

 Power off unused VMs to prevent CPU overheating

 Use descriptive VM names for better identification

 Consistent password policy across all VMs recommended

Next Session Preview

 Configure Hyper-V cluster in Commvault environment using Command Center

 Install and configure VSA agent on Hyper-V node

 Demonstrate VM backup and restore procedures

 Show agentless backup configuration process

Key Takeaways for Backup Administrators

277. Architecture Knowledge: Understanding Hyper-V architecture essential for


troubleshooting

278. Terminology: Familiarity with Hyper-V terms crucial for customer


communication

279. Agentless Concept: No agent installation in guest VMs, only on Hyper-V host

280. Lab Skills: Hands-on experience necessary for real-world backup scenarios

281. Problem-Solving: Basic virtualization knowledge aids in backup failure


resolution

Session Schedule

282. Next session: Same time (9:30 AM)

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283. Future sessions from Thursday: Evening schedule

284. Session confirmation to be provided day before

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Commvault Hyper-V Training Session 17 - Summary Notes

Session Overview

501. Session 17 of ongoing Commvault training series

502. Focus: Hyper-V agent installation, backup configuration, and restore operations

503. Previous sessions covered Hyper-V setup, manager configuration, and failover cluster
creation

Hyper-V Architecture Background

Market Context

504. Hyper-V and VMware together hold 90% market share in virtualization

505. Many customers migrating to Hyper-V from other platforms

506. Critical skill for backup administrators

Previous Setup Completed

507. Hyper-V manager installation and configuration

508. Hyper-V failover cluster setup

509. Virtual machine creation (Windows and Linux VMs)

Failover Cluster Concepts

Purpose and Function

510. Manages multiple Hyper-V nodes in a cluster

511. Provides automatic VM failover when nodes go down

512. Lab environment uses single-node cluster for simplicity

Information Required from Hyper-V Administrator

For Clustered Environment:

513. Cluster IP address or hostname

514. Cluster credentials (service account)

515. Service account password

For Standalone Hyper-V:

516. Server IP address or hostname

517. Local administrator credentials

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Agent Configuration Process

Virtual Server Agent (VSA) Installation

Terminology (All refer to same component):

518. VSA (Virtual Server Agent)

519. Virtual Server Agent

520. Proxy

521. Access Node

VSA Installation Steps

522. Navigate to Command Center → Products → Virtualization

523. Click "Add Hypervisor"

524. Select Hyper-V as vendor

525. Enter hypervisor details:

1. Hostname (cluster IP for clustered, node IP for standalone)

2. Credentials (cluster credentials or local admin)

3. Display name (user-defined)

Credential Configuration

526. Click plus symbol for credentials

527. Enter credential name (user-defined)

528. Provide user account and password from Hyper-V admin

529. Account must be part of administrative group

Discovery and Access Node Selection

 System discovers available Hyper-V nodes

 Select one or multiple servers as access nodes

 VSA agent installs on selected Hyper-V nodes

VM Group Configuration

Creating VM Groups

 Define VM group name (logical collection of VMs)

 Select backup plan

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 Choose content options:

o Unprotected VMs: Backs up all VMs in environment

o Add Content: Select specific VMs for backup

Multiple VM Group Strategy

Reasons for separate groups:

 Different retention requirements (e.g., 1 month vs 1 year)

 Different backup schedules

 Different criticality levels (critical vs non-critical)

Backup Operations

Backup Types

 Ad-hoc/Manual/On-demand: Manually triggered by admin

 Scheduled: Runs automatically per defined schedule

Backup Process Phases

 Discovery Phase: VSA discovers eligible VMs

 Backup Phase: Actual data transfer

 Archive Index Phase: Index information written to cache

Behind-the-Scenes Backup Process

 VSA agent discovers VMs eligible for backup

 VSA requests hypervisor to create checkpoint (snapshot)

 All I/O operations redirected to checkpoint

 VSA backs up actual VM files to Media Agent

 Media Agent writes data to library

 VSA merges checkpoint back to actual VM

 Checkpoint files cleaned up/deleted

Restore Operations

Restore Types Available

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Restore Type Description

Full Virtual Machine Restores complete VM to Hyper-V host and imports to Hyper-V

Guest Files Restores files to file system of Hyper-V host, VM, or other client

Virtual Machine Files Restores VM config files and VHD files to file system

Live Recovery Recovers and starts VM from backup while full restore in progress

Full VM Restore Process

 Navigate to Products → Virtual Machines

 Search for target VM

 Select recovery point (latest backup available)

 Choose "Full Virtual Machine" restore option

 Configure restore options:

o In-place: Same location and VM name

o Out-of-place: Different location

o Power on after restore: Automatically starts VM

o Access node selection: Choose or leave automatic

o Unconditionally overwrite: Overwrites existing VM with same name

o Register with failover cluster: Automatically adds restored VM to cluster

Guest File Restore Process

 Select VM and recovery point

 Choose "Guest Files" option

 Browse to specific file location within VM

 Select destination client and path

 Configure overwrite options if needed

Common Restore Scenarios

 VM deletion or corruption

 VM not booting up

 VM files missing

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 Post-patching VM issues

 VM in hung state

Key Technical Points

Hyper-V vs VMware Differences

 Hyper-V allows agent installation directly on hypervisor nodes

 VMware (ESX) does not allow direct agent installation

 Hyper-V uses "checkpoint" terminology instead of "snapshot"

File Types in Hyper-V

285. VHD/VHDX: Virtual hard disk files

286. VMCX: VM configuration files

287. VMGS: VM guest state files

288. VMRS: VM runtime state files

Important Notes

289. VM protection status changes from "Not Protected" to "Protected" after


successful backup

290. Completed jobs appear in job history, not active jobs

291. Search functionality available by VM name in virtualization section

292. IP-based search available in Manage → Servers section (depending on


configuration method)

Troubleshooting Tips

Common Installation Issues

293. Active Directory requirement for adding cluster users

294. Use administrator account instead of administrators group

295. Ensure proper administrative permissions

Common Restore Issues

296. "Disk already exists" error: Enable "unconditionally overwrite" option

297. VM not appearing in cluster after restore: Enable "register with failover
cluster" option

Next Session Preview

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298. SQL Server agent installation and configuration

299. SQL Server backup and restore operations

300. Database-specific backup procedures

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Commvault SQL Server Training Session 18 - Summary Notes

Training Series Overview

Completed Sessions (1-17)

530. Session 1: Commvault product overview and course outcomes

531. Session 2: Package download for Linux and Windows

532. Session 3: Azure cloud VM creation and deployment

533. Session 4: VM creation in Azure environment

534. Session 5: Package installation in VMs (push install and local install methods)

535. Session 6: Home lab setup using VMware Workstation with Command Center focus

536. Session 7: Console package installation and first plan creation

537. Session 8: Day-to-day backup admin activities (L2 level responsibilities)

538. Session 9: Client machine creation and file system package installation

539. Session 10: Disk storage and server plan creation (dedupe and non-dedupe storage)

540. Session 11: Sub-client creation, plan assignment, backup and restore processes

541. Session 12: Command Center vs Console Console differences

542. Session 13: Backup types and data aging, disaster recovery jobs

543. Session 14: Cloud library setup with AWS S3 bucket

544. Session 15: Tape library configuration

545. Session 16: Hyper-V manager and architecture

546. Session 17: Hyper-V agent configuration and operations

Session 18 Focus

547. SQL Server database setup and installation

548. SQL Server agent configuration in Commvault

549. Database backup and restore operations

SQL Server Background

Market Context

550. Microsoft SQL Server is enterprise-level database platform

551. 90% of Fortune 500 companies use either Oracle or SQL Server

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552. Critical skill for backup administrators

System Requirements for Lab

553. Minimum 16GB RAM and 6-core processor for complete lab setup

554. 8GB RAM acceptable for basic testing (may experience performance lag)

555. VMware Workstation for virtualization

SQL Server Installation Process

VM Preparation

556. Create new virtual machine in VMware Workstation

557. Install Windows Server 2019 operating system

558. Configure prerequisites:

1. Disable all firewalls

2. Configure static IP address

3. Enable Remote Desktop Connection

SQL Server Software Installation

Required Components:

559. SQL Server Engine (database engine)

560. SQL Server Management Studio (SSMS) (management interface)

Installation Steps:

561. Download SQL Server Developer Edition (free version)

562. Select "Basic" installation type

563. Accept default configuration settings

564. Install SSMS separately from Microsoft website

565. Use Chrome browser if Internet Explorer shows compatibility issues

Database Setup

566. Download AdventureWorks sample database (.BAK file)

567. Restore database using SSMS:

1. Right-click Databases → Restore Database

2. Select "Device" option

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3. Browse to .BAK file location

4. Configure file paths for data and log files

5. Complete restore operation

SQL Database File Types

File Type Extension Description

Data Files .mdf Metadata database files (primary data)

Log Files .ldf Transaction log files (all database changes)

Commvault SQL Agent Configuration

Prerequisites Information from SQL DBA

568. SQL Server hostname or IP address

569. Server credentials (local administrator or service account)

570. Database authentication details (if required)

Configuration Methods

Method 1 - Guided Setup:

 Navigate to Command Center → Guided Setup → Databases

 Select SQL Server option

 Enter server details and credentials

 Select appropriate backup plan

 Complete installation

Method 2 - Add Server:

 Navigate to Manage → Servers → Add Server

 Enter hostname/IP address of SQL server

 Configure credentials

 Select SQL Server package

 Assign backup plan

Credential Configuration

Server Credentials:

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 Machine-level access credentials

 Format: hostname\administrator (for non-domain environments)

 Use dot-slash format (\administrator) when no Active Directory

Database Credentials (Optional):

 SQL Server authentication if required

 Configured separately in SQL Server authentication section

Agent Installation Process

 Installation job starts automatically after configuration

 SQL Server agent and File System Core packages install together

 File System Core is dependency package for SQL agent

 Monitor installation through Jobs section

 Verify successful installation in Manage → Servers

Database Discovery and Configuration

Automatic Discovery

 SQL agent automatically discovers database instances

 System databases appear by default after installation

 User databases require manual content selection

Content Configuration

 Navigate to Products → Databases

 Select SQL Server instance

 Access subclient properties

 Edit content to add specific databases

 Select required databases (e.g., AdventureWorks)

Authentication Issues Resolution

Problem: "Does not have sysadmin role" error

Solution:

 Verify sysadmin role in SSMS (Security → Logins → Properties → Server Roles)

 Configure SQL Server authentication in Commvault

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 Create new credential with proper format

 Use "Impersonate user" option

 Apply hostname\administrator format for credentials

Backup Operations

Manual Backup Process

 Navigate to configured database subclient

 Trigger ad-hoc backup

 Monitor job progress in Jobs section

 Verify completion and backup time

Production Considerations

 Always obtain DBA consent before manual backups

 Respect production hours and maintenance windows

 Follow scheduled backup windows when possible

Restore Operations

Database Restore Process

301. Navigate to Products → Databases → SQL Server Instance

302. Select target database

303. Choose recovery point (latest backup)

304. Select restore type:

o In-place restore: Overwrites existing database

o Out-of-place restore: Restores to different location

305. Obtain customer consent for overwrite operations

306. Submit restore job

307. Verify completion with DBA team

Post-Restore Verification

308. DBA team runs SQL queries for verification

309. Confirm all tables and data integrity

310. Database appears in SSMS after refresh

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Console Console vs Command Center

Console Console (Java Console) Configuration

311. Navigate to Client Computers → Add Client

312. Use Tools → Add or Remove Software for manual selection

313. Select MS SQL agent in Applications section

314. Configure same credentials and settings

315. Instance discovery occurs automatically

316. Manual content configuration required

Key Differences

317. Terminology: "Client" in Console vs "Server" in Command Center

318. Renaming only possible through Console Console

319. Both interfaces provide same functionality

Resource Management Tips

Lab Environment Optimization

320. Start only required VMs (CommServ, MediaAgent, SQL Server)

321. Power off unused VMs to conserve resources

322. Prevents laptop overheating and performance issues

Production Environment Notes

323. All servers run 24x7 in production

324. No stopping of services during business hours

325. Resource management not applicable in enterprise environments

Network Requirements

Port Configuration

326. Default CVD port: 8400 (between CommServ and clients)

327. Additional ports: 8403 and others for Windows

328. Port 443 for secure communications

329. Firewall team coordination required for port opening

Troubleshooting Common Issues

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Installation Problems

330. VMware Tools installation enables copy-paste functionality

331. Manual typing required without VMware Tools

332. Credential format must match hostname\username pattern

Authentication Issues

333. Verify sysadmin roles in SQL Server

334. Use proper credential formats

335. Configure SQL Server authentication when Windows authentication fails

Database Discovery Problems

336. Instance discovery happens automatically

337. Manual content configuration always required

338. Refresh interfaces after configuration changes

Upcoming Sessions

49. Session 19: Commvault upgrade and maintenance release procedures

50. Future sessions: Oracle agent and VMware agent (pending lab setup)

51. Doubt clearing session: Dedicated Q&A session for all accumulated questions

Important Notes for Backup Administrators

52. L2 level training provides product awareness and implementation skills

53. Interaction required with multiple teams (VMware, DBA, Cloud, Kubernetes)

54. Cross-platform knowledge beneficial for career growth

55. Documentation serves as primary reference guide

56. Always follow documented procedures for configurations

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Commvault Training Session 19: Maintenance Release Upgrade

Session Overview

This session covers upgrading maintenance releases in Commvault backup environments,


including versioning concepts, upgrade procedures, and troubleshooting basics.

Commvault Versioning Structure

Version Types

571. Platform Release (PR) / Feature Release (FR): Major versions (e.g., 11.36, 11.32)

572. Maintenance Release: Minor updates with bug fixes (last two digits, e.g., 11.32.83)

Current Version Information

573. Latest platform release: 11.36

574. Training environment: 11.32

575. Latest maintenance release demonstrated: 11.32.83 (released February 2025)

Long Term Support (LTS)

576. LTS versions receive 3 years of support from general availability date

577. After end-of-life, Commvault support will deny assistance until upgrade

578. Example: 11.32 released June 2023, supported until 2026

Key Resources and Documentation

Essential Websites

579. [Link] - Primary reference site for all configurations,


migrations, upgrades

580. [Link] - Download location for software packages (redirects to


[Link])

Version Checking Methods

581. Console: Bottom of interface or Support > About

582. Command Center: General section (location may vary)

Pre-Upgrade Requirements

Pre-Sanity Checks

583. Run DR Backup

1. Essential for rollback capability

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2. Note phase one location (console DR)

3. Verify storage policy destination

4. Example location shown: E drive with disk storage

584. Disable Scheduler

1. Right-click console > Properties > Activity Control

2. Recommended: Use "Enable or delay at following time" option

3. Set automatic re-enable after maintenance window (e.g., 3 hours)

585. Stop Commvault Services

1. Stop services on CommServe before beginning upgrade

Software Cache Management

Software Cache Configuration

586. Location: Tools > Add or Remove Software > Software Cache Configuration

587. Purpose: Repository for all Commvault packages

588. Default Location: commvault/data/hw (defined during installation)

Cache Details

589. Maintains Windows and Linux packages

590. Shows current versions available for deployment

591. Required for remote installations

Remote Software Cache

592. Used for multi-site deployments

593. Reduces installation time for remote locations

594. Example: India data center with Singapore remote cache

Upgrade Hierarchy

Required Update Sequence

 CommServe (first priority)

 Media Agents

 VSA Agents

 Client Machines (can be delayed if needed)

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Infrastructure Server Priority

 First three components (CommServe, Media Agent, VSA) are infrastructure servers

 Commvault strongly recommends keeping all infrastructure on same version

 Clients can be updated later if downtime window is limited

Maintenance Release Installation Methods

Method 1: Push Install (Remote)

 Update CommServe first

 Navigate to Storage Resources > Media Agent

 Right-click > All Tasks > Add or Remove Software > Upgrade Software

 Monitor upgrade software job completion

 Verify version update after refresh

Method 2: Interactive/Local Install

 Download maintenance package to target machine

 Copy tar file (Linux) or extract files (Windows) locally

 Run installation directly on target machine

 Used when push install fails due to firewall or connectivity issues

Software Download Process

 Access [Link]

 Navigate to Media Kit > Maintenance Kit

 Download appropriate packages:

o Windows x64 version (approximately 3.57 GB)

o Linux tar file (keep as tar, do not extract)

Command Center Operations

Server Management

 Navigate to Manage > Servers

 Default filter shows infrastructure components

 Actions available: Backup, Restore, Upgrade Software

 Monitor active jobs through Jobs section

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Job Monitoring

 View active jobs in real-time

 Apply filters by operation type (e.g., upgrade software)

 Add custom columns for additional details

 Access job logs through View Logs option

Linux-Specific Information

Essential Linux Commands for Commvault

 commvault list - Shows running services

 commvault status - Displays configuration information including:

o Installation location

o Log file locations

o Home directory

o CommServe hostname/IP

o Current version

 commvault stop - Stops all services

 commvault start - Starts all services

Linux Installation Requirements

 Minimum 30-40 GB space in /opt directory

 Keep tar files intact for installation

 Use proper permissions (775 recommended)

Troubleshooting Overview

Basic Troubleshooting Approach

 Start investigation from Job Manager logs

 Based on error, navigate to specific component logs

 Use error codes for knowledge base searches

 Reference Commvault communities for solutions

Common Console Login Issues

339. Log File: Process Manager > evmgrs log file

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340. Solutions:

o Password reset by admin user

o Account unlock procedures

o Binary corruption repair using installer

Software Repair Process

341. Navigate to installation directory (e.g., C:\Program Files\Commvault)

342. Run setup from installer folder

343. Select repair option

344. Reinstalls and rebuilds all packages

Last Resort Recovery

345. CS Recovery Assist: Used when CommServe is completely down

346. Recovers from most recent database backup

347. Should only be used after consulting Commvault technical support

348. Requires understanding of root cause

Post-Upgrade Verification

Post-Sanity Checks

349. Verify console login functionality

350. Test Command Center access

351. Run sample backup jobs

352. Check service status on all updated components

353. Verify version numbers match across infrastructure

Status Verification

354. Console may show offline status initially due to Java refresh delays

355. Allow time for status updates before troubleshooting

356. Refresh interfaces as needed

Best Practices

Update Frequency

357. Monthly maintenance release updates common

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358. Security teams may require more frequent updates for vulnerability patches

359. Plan updates during scheduled maintenance windows

Group Updates

360. Use client groups for mass updates

361. Update multiple clients simultaneously

362. Reduces overall maintenance time

Risk Management

363. Always maintain DR backups before updates

364. Follow calculated risk approach for troubleshooting

365. Avoid registry modifications unless specifically advised by support

366. Document all changes and procedures

Upcoming Training Topics

367. Oracle Agent configuration

368. Indexing and Index Caching concepts

369. Deduplication (client-side vs server-side)

370. Secondary Copy configurations (disk, tape, cloud)

371. Reporting capabilities

372. Comprehensive troubleshooting sessions

373. Linux commands training

Technical Support Resources

374. Commvault Communities (accessible without support account)

375. Knowledge Base articles for error codes

376. Always reference official documentation for procedures

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Commvault Training Session 20 - Comprehensive Notes

Session Overview

595. Session Number: 20th session (19 sessions completed)

596. Primary Focus: Theoretical concepts, maintenance release upgrade issues, and
indexing overview

597. Previous Session: Local/interactive upgrade process for maintenance release


(pending from Session 19)

Technical Issues Encountered

Maintenance Release Upgrade Problem

598. Current Version: 11.32.76

599. Target Version: 11.32.83 (maintenance release package)

600. Issue: Package missing from TMP location despite manual copy

601. Root Cause: Insufficient free space on slash (/) partition

602. Solution Applied: Created new path for /TMP with sufficient space

603. Status: Still needs WinSCP transfer to complete upgrade (deferred to next session)

Commvault Product Portfolio

Main Products Offered

604. Commvault Backup & Recovery (Primary product - most customers use this)

605. Hyperscale (Add-on license required)

606. Commvault Reactivate (Add-on license required)

607. DR Service Delivery (Add-on license required)

Professional Services Exam Coverage

608. Exam content focuses exclusively on Commvault Backup & Recovery

609. Advanced products (Hyperscale, Reactivate, DR) not included in professional level
exams

Third-Party Software Components

Automatically Installed with Commvault

610. MongoDB (Non-SQL database)

611. IIS Server (Web server)

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612. SQL Server (Database)

613. Java (For Commvault console)

614. Tomcat (For web console)

615. Index Server (Third-party open source software)

Console Technologies

616. Command Center: Works on HTML5

617. Web Console: Operates on Tomcat server

Architecture Overview (Brief)

618. Physical Architecture: Covered in previous 2-3 sessions

619. Logical Architecture: Previously covered in detail

620. CommServ Operations: Scheduling, job control, storage control, security

621. Media Agent Rules: Hosts DDB database, re-duplication database, index cache

Media Agent Management

Advanced Options Location

622. Console Path: Storage Resources → Media Agent → Properties

623. Font Size Adjustment: Tools → User Preference (Maximum: 15)

Media Agent Control Options

1. Mark Media Agent Offline for Maintenance

624. Use Case: OS level patching, security updates

625. Procedure:

1. Check Job Controller for running jobs on target media agent

2. Suspend all jobs on that media agent

3. Wait for suspension completion

4. Right-click media agent → Properties → Control → Mark offline for


maintenance

626. Background Operations: Pruning activities continue (space reclamation)

627. Restrictions: Backup and restore operations disabled

2. Disable Media Agent Completely

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 Effect: All operations stop, including pruning tasks

 Use Case: Complete maintenance shutdown

Key Difference Summary

Option Backup/Restore Pruning Tasks Use Case

Offline for Maintenance Disabled Continues Patching, routine maintenance

Disable Completely Disabled Disabled Complete shutdown

High Availability and Disaster Recovery (LiveSync)

HA vs DR Definitions

 High Availability (HA): Standby server in same data center

 Disaster Recovery (DR): Standby server in different data center/location

 Configuration: Identical for both HA and DR scenarios

LiveSync Architecture

 Purpose: Provides HA/DR for production CommServ

 Replication Method: Uses SQL Agent for database synchronization

 Replication Frequency: Every 15 minutes (transaction log replication)

 Initial Setup: Complete database replication followed by transaction log sync

LiveSync Components

 SQL Agent: Handles database replication between production and standby

 Floating DNS/Virtual IP: Maintains consistent communication endpoint

 Required Ports: 8400 and 8405 (must be open between servers)

Failover Scenarios

 Production Failure: Manual failover to standby

 DR Testing: Scheduled maintenance failover for testing purposes

 Process: Failover → Test operations → Failback to production

Documentation and Self-Learning

Documentation Access

 URL: [Link]

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 Search Functionality: Effective search capabilities for specific features

 Example Usage: System state backup procedures, feature explanations

Training Coverage Philosophy

 Trainer Coverage: 80% of regularly used features

 Self-Learning: 20% of rarely used features via documentation

 Recommendation: Use [Link] for unknown features

System Requirements Research

 Pre-Installation: Verify SQL Server versions, port requirements

 Process: Check system requirements before agent configuration

 DBA Coordination: Confirm SQL version compatibility before installation

Agent Installation Requirements

Port Requirements by Platform

Platform Ports Required Purpose

Windows 135 Package deployment

Linux 22 (SSH) Package deployment

All Agents 8400, 8403 Communication (mandatory)

CommServ 8401 CommServ specific

Installation Methods Covered

 Push Install: Remote installation with credentials

 Interactive Install: Local installation

 Custom Package: Reduced size packages for remote locations

Important Installation Notes

 Firewall Consideration: Ports only needed when firewall exists between CommServ
and clients

 Reboot Option: Do not select during production client installation

 Credentials: Username/password required for remote installations

Log Management and Troubleshooting

Log Access Methods

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377. Job-Level: Right-click job → View logs

378. Process Manager: Logging tab → Select log files

GX Type Log Viewer Features

379. Real-Time Monitoring: Shows live log updates during job execution

380. Filtering Options: Search by job ID, error highlighting

381. Color Coding: Red for errors, blue for other messages

382. Offline Mode: Review logs without real-time updates

383. Navigation: Up arrow for previous logs

Log Review Process

384. Starting Point: Always begin with Job Manager log (starts with 'J')

385. File Format: Right-click → Open log file

386. Troubleshooting: Dedicated session planned for detailed log interpretation

Indexing Overview

Index Concept (V1 Indexing)

387. Purpose: Creates searchable database of backed-up files (like book index)

388. Creation: Generated for every backup job (full, incremental, differential)

389. Storage: Maintained on media agent in index cache location

Index Storage Locations

390. Index Cache: Temporary storage on media agent

391. Library Storage: Permanent storage location

392. Dual Write: Index written to both locations during archive index phase

Browse and Restore Process

393. Index Access: Retrieves file structure from index cache

394. Fallback: If cache unavailable, pulls from library storage

395. User Experience: Shows complete directory structure before restore

396. File Selection: Allows granular file selection for restore

Index Cache Management

Retention Settings (Example Configuration)

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397. Time Retention: 15 days

398. Alert Threshold: When free space falls below 50 GB

399. Cleanup Trigger: When free space percentage reaches 10%

400. Purpose: Prevent cache bloat from accumulated backup job indexes

Cache Location Verification

401. Path: Media Agent → Properties → Catalog → Index Directory Location

402. Requirement: Media agent must be online for browse operations

Backup Job Phases

403. Scan Phase: File system scanning

404. Backup Phase: Data transfer

405. Archive Index Phase: Index compaction and storage write

Upcoming Sessions Preview

Next Session Topics

406. V2 Indexing: Advanced indexing concepts

407. Deduplication:

o DDB (Deduplication Database)

o Content-aware deduplication

o Global deduplication policy

o Chunk processing

408. Secondary Copy: If time permits

Future Coverage

57. Advanced Concepts: Snapshot, replication (theory only - no lab demos)

58. Troubleshooting: Complete session on log interpretation

59. Documentation: Detailed exploration of various agent requirements

Important Notes for Professionals

Interview Preparation

60. L2 Level: Basic concepts, purpose of features

61. L3 Level: In-depth technical details, background operations

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62. Theory Importance: Essential for troubleshooting capabilities

Best Practices

63. Documentation Usage: Always refer to official documentation for unknown features

64. Port Planning: Verify port requirements before agent deployment

65. Maintenance Planning: Use proper offline procedures for patching

66. Testing: Regular DR testing and failback procedures

Session Schedule Note

67. Upcoming Break: No sessions for next two days due to activities

68. Resume Date: Monday (next session)

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Commvault Training Session 21 - Index V1/V2 and Deduplication

Session Overview

Continuation of theory topics covering Index V1 vs V2 and introduction to deduplication


concepts.

Index V1 Overview

How Index V1 Works

628. After backup job completion, a new index database is generated for every full backup

629. Index database is written to:

1. Index cache

2. Library (storage)

Index V1 Drawbacks

630. Creates new index database for every full backup

631. For large backup sizes (e.g., 1TB), index size becomes huge based on number of files

632. Increases backup job duration significantly

633. Performance degradation due to database creation overhead

Index V2 Overview

Key Improvements in Index V2

634. Persistent index database maintained at backup set level (vs subclient level in V1)

635. Uses action logs (also called transaction logs) instead of full database recreation

636. Significantly improves backup speed

Index V2 Process

637. First Time Setup: First subclient backup job generates initial index database

638. Subsequent Backups: Only action logs are generated (not full database)

639. Log Generation: Index logs generated during backup job for every 10,000 objects

640. Storage: Action logs stored in index cache and copied to library

Index V2 Advantages

641. No full index database creation during backup jobs

642. Faster backup completion

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643. Reduced backup job duration

644. More efficient resource utilization

Agent Support for Index Versions

Agents Supporting Both V1 and V2

645. File System Agent (Microsoft, Unix)

646. VMware

647. Microsoft SQL Server

Version Support Documentation

648. Access via [Link]

649. Check agent compatibility before upgrading

650. Some agents require specific features (block level backup, IntelliSnap) for V2 support

Index Version Reporting

Finding Index Version Status

651. Go to Command Center → Reports section

652. Download "Index Version Status" report from [Link]

653. Import report via Command Center or Console

654. Report shows which clients use V1 vs V2

Report Import Process

655. Login to [Link]

656. Download Index Version Status report (XML file)

657. Import via Command Center → Reports → Action → Import Report

658. View client index versions in report

Upgrading from V1 to V2

Upgrade Process

 Download "Upgrade to Indexing V2" workflow from [Link]

 Import workflow via Console → Workflow → All Tasks → Import Definition

 Deploy workflow

 Execute workflow and select target client

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Prerequisites for Upgrade

 Verify agent supports V2 in documentation

 For SQL Server: Requires block level backup or IntelliSnap

 Upgrade recommended for performance optimization (not mandatory)

Index Backup Jobs (V2)

Big Data App Jobs

 Index databases protected via separate "Big Data App" jobs

 Run automatically based on checkpoint conditions

 Protects all V2 client indexes

 Operates independently from regular backup jobs

Schedule Configuration

 Index backup jobs have separate schedules

 Run as background operations

 Example: Daily at 1 PM schedule shown in demo

Backup Job Phases

Three Main Phases

 Scan Phase

o File system scanned to create list of files requiring protection

o Identifies all files in defined content locations

 Backup Phase

o Disk becomes "quiet" (frozen) for fraction of seconds

o Uses VSS or IntelliSnap snapshot

o Data copy sent to library during quiet period

 Archive Index Phase

o Objects indexed during backup phase

o Index data written to index directory

o Copy of index data sent to library for redundancy

Browse and Restore Process

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Index Usage During Browse

 Index information retrieved from index directory

 Enables display of granular objects for restore selection

 Two-tier access:

o Primary: Index cache (faster access)

o Secondary: Library storage (if not in cache)

Index Cleanup Processes

V1 Index Cleanup

Location: Media Agent Properties → Catalog Tab

Cleanup Triggers:

 Time-based: 15 days retention (default)

 Space-based: When free space falls below 10%

Configuration Path: Console → Media Agents → Properties → Catalog Tab

V2 Index Cleanup

Cleanup Triggers:

 Client deletion

 Job aging out/deletion

 Checkpoint system (maintains 5 checkpoints, deletes oldest when 6th is created)

Action Log Cleanup:

 Action logs deleted from cache after index backup completion

 Logs deleted from primary storage when associated index backup is deleted

Deduplication Introduction

Software Deduplication

 Commvault's proprietary deduplication technology

 Block-level deduplication process

 Default block size: 128 KB

Deduplication Benefits

409. Storage Savings

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o Duplicate blocks stored only once

o Efficient use of storage media

410. Network Bandwidth Efficiency

o First full backup: Complete data transfer (e.g., 1 GB)

o Subsequent backups: Only changed data (e.g., 100 MB)

o Significant reduction in network utilization

411. Operational Efficiency

o Faster synthetic full operations

o Faster aux copy jobs

o Efficient tape media usage (older versions)

Deduplication Process

412. Data divided into blocks

413. Each block hashed to create unique signature

414. Duplicate blocks identified and stored once

415. Deduplication database maintains hash/signature information

Storage Support

416. Supported: Disk library, Cloud library

417. Not Supported: Tape library (in newer Commvault versions)

418. Legacy: Older versions supported tape deduplication (called "silo")

Block-Level Example

419. Files divided into 128 KB blocks

420. Each block receives unique hash/signature

421. Matching blocks across multiple files stored only once

422. Common files (e.g., Windows DLL files) stored once across multiple servers

Key Terminology

Term Definition

Action Logs Transaction logs containing protected item information (V2)

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Term Definition

Index Cache Local storage location for index data on Media Agent

Index Directory Storage location for index information

Big Data App Jobs Background jobs that protect V2 index databases

Checkpoint Retention mechanism for V2 index databases

Hash/Signature Unique identifier created for each deduplication block

Block Smallest trackable piece of data (128 KB for deduplication)

Documentation Resources

Primary Resources

423. [Link] - Main documentation source

424. [Link] - Reports, workflows, software downloads

425. Community articles - Secondary reference (use after documentation)

Best Practices

426. Always check documentation for agent compatibility

427. Verify index version support before upgrades

428. Use official reports for environment assessment

429. Refer to Commvault version-specific documentation

Next Session Preview

430. Complete deduplication theory

431. Cover deduplication database and signature generation process

432. Oracle agent configuration and backup/restore

433. VMware agent installation and configuration

434. Troubleshooting scenarios (L2 completion)

Training Path Forward

435. Complete deduplication theory

436. Oracle agent (practical lab)

437. VMware agent (practical lab)

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438. Troubleshooting scenarios

439. Weekend doubt sessions available for additional support

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Commvault Backup Tool Training Session Summary

Indexing in Commvault

V1 Indexing (Previous Versions)

659. Main Issue: New index database generated for every full backup

660. Problems:

1. Backup time increases significantly with large file volumes

2. Performance degradation for customers with many files in subclients

3. Customer complaints led to development of V2

V2 Indexing (Current)

661. Key Improvement: Uses action logs/transaction logs

662. How it works:

1. Index database generated only for first full backup

2. Subsequent incrementals and full backups generate only log files

3. Action logs = transaction logs

663. Benefits:

1. Reduced backup duration

2. Better performance and throughput

3. Improved customer satisfaction

Index Database Usage

664. Critical for browse and restore operations

665. Index database issues will cause browse job errors

666. Essential component for backup job functionality

Deduplication Overview

Core Concept

667. Purpose: Eliminates redundant data to improve storage efficiency

668. Example: Windows DLL files identified as redundant, written only once to storage

669. Network Benefits: Client sends only unique data, reducing network utilization

Storage Compatibility

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670. Supported: Disk library, disk storage, cloud storage

671. Not Supported: Tape storage (important limitation)

Deduplication Process

Step-by-Step Process:

672. Data Reading: Read data from source (database/client) into memory buffer (RAM on
media agent)

673. Signature Generation: Create unique hash/signature for each deduplication block

674. Signature Comparison: Compare signature against deduplication database

675. Decision Making:

1. If signature exists: Discard duplicate block

2. If signature new: Treat as unique block and write to storage

Default Configuration

676. Block Size: 128 KB (default deduplication block size)

677. Location: Found in Storage Pool > Properties > Storage Pool Copy > Deduplication

Signature Generation Options

Client-Side Generation (Default)

678. How it works: iData agent on client generates signatures locally

679. Process:

1. Client generates signature for block

2. Sends signature to media agent asking "Do you have this?"

3. Media agent responds: duplicate (discard) or unique (send complete block)

680. Advantages:

o Reduced network bandwidth usage

o Faster backup times

o Only unique data transmitted over network

When to Disable Client-Side

 Only disable if iData agent consuming excessive client resources

 Application team complaints about resource usage

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 Generally should remain enabled

Content-Aware Deduplication

Store Separation

Commvault creates separate stores for different agent types:

 File Store: Used by file system backups

 Database Store: Used by database backups

 VM Store: Used by virtual machine backups

Processing Sequences

Object-Based Backups (File System, VM):

 Compression

 Hashing (signature generation)

 Encryption

Database Agent Backups:

 Hashing (signature generation)

 Compression

 Encryption

Benefits

 Better deduplication savings (example: 66% savings shown - 82 MB actual size


reduced to 28 MB stored)

 Optimized processing based on data type

Deduplication Limitations

 Log Backups: Not deduplicated

 Database Structure: Stored on media agent partition

Deduplication Database Structure

Database Components

 Primary Tables: Store unique blocks

 Secondary Tables: Store block references

 Zero Refresh Tables: Store prunable blocks (blocks from aged-out jobs)

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Storage Structure

 Database Location: Dedicated partition on media agent (F drive in example)

 Store Location: Separate drive for actual data (E drive in example)

 File Organization: Volumes > Chunks > Metadata files

File System Layout

Storage (E Drive):

└── MountPath (MP1D2)

└── Volumes

└── Chunks

└── Metadata files

Database (F Drive):

└── Partition

└── CV_SIDD

└── Groups and Splits

├── [Link] (Primary table)

└── Zero reference table

Cloud Library

Storage Types

 Block Storage: Similar to disk storage, used for OS and databases

 Object Storage: Example - AWS S3

Use Cases

Primary Copy Scenarios

440. Use cloud library as primary when workloads are in cloud environment

441. All clients located in cloud infrastructure

Secondary Copy Scenarios

442. Use cloud library as secondary when workloads are on-premises

443. Primary data center workloads with cloud backup copy

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Cost Considerations

444. Ingress: Data sent into cloud - typically no charge

445. Egress: Data pulled from cloud - cloud vendors charge for this

446. Important for restore operations and cost planning

Tape Library Management

Tape Components

447. Tape Library: Storage device with robotic arm for media movement

448. Tape Drive: Similar to DVD drive - device that reads/writes media

449. Tape Media: Physical storage medium (like DVD disc)

Media Lifecycle States

450. Undiscovered: New media, not yet recognized by Commvault

451. Spare/Scratch: Discovered but empty, available for use

452. Active/Assigned: Jobs being written to media

453. Appendable: Partially full, can accept more data

454. Full: No more space available

455. Overwrite Protect: Full media with unexpired jobs

456. Aged Media: All jobs expired, media can be reused

457. Bad: Media with IO errors, moved to retired group

458. Cleaning Media: Special media for drive maintenance (no job data)

Media Groups

459. Default Scratch: Available spare media

460. Overwrite Protect: Full media with active jobs

461. Retired: Bad/faulty media

462. Cleaning: Cleaning media for drive maintenance

Archive Files and Data Structure

Job Organization

463. Backup Job: Divided into multiple archive files

464. Archive Files: Stored in CommServ database (not on storage)

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465. Volumes: Created on storage, contain multiple chunks

466. Chunks: Logical checkpoints, registered in CommServ database when


complete

Database Tracking

467. SQL query example: SELECT * FROM archive_mapping

468. Shows relationship between Job ID and Archive file IDs

469. Used for troubleshooting pruning, aging, and chunk errors

Vault Tracker

Purpose

470. Maintains inventory of tape media for offsite movement

471. Generates reports for media tracking

472. Essential for customers with extensive tape libraries

Use Cases

473. Track media moved to offsite locations

474. Maintain records of job IDs on specific media

475. Manage media recall for restore operations

476. Handle situations where library slots are limited

Maintenance Operations

Interactive Maintenance Release Update (Linux)

69. Copy maintenance release file using WinSCP

70. Extract tar file: tar -xvf [Link]

71. Set permissions: chmod 755 for all files in directory

72. Run update: ./installupdate

73. Follow text user interface prompts

74. Services automatically stopped and restarted

75. Process typically takes 15-20 minutes

File System Commands

76. df -h: Check file system space (human readable format)

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77. Ensure sufficient space before maintenance updates

Key Performance Considerations

Deduplication Benefits

78. Efficient storage utilization

79. Reduced network bandwidth

80. Faster backup completion times

81. Cost savings through reduced storage requirements

Indexing Benefits

82. V2 indexing significantly improves backup performance

83. Transaction log approach reduces processing overhead

84. Better customer experience with faster job completion

Troubleshooting Notes

Common Issues

85. Index database corruption affects browse/restore operations

86. Insufficient file system space prevents maintenance updates

87. Client resource consumption from signature generation

88. Media IO errors requiring retirement

SQL Queries for Troubleshooting

89. SELECT * FROM archive_mapping: View job to archive file relationships

90. Useful for investigating pruning, aging, and chunk-related issues

Important Configuration Limits

91. Maximum Deduplication Partitions: 4 (default), up to 6 with additional settings

92. Default Block Size: 128 KB

93. Tape Library Slots: Varies by model (example shown: 50 slots)

This summary covers the key concepts from the training session focusing on indexing,
deduplication, cloud libraries, tape management, and maintenance operations in Commvault
backup systems.

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Commvault Oracle Agent Configuration and Backup/Restore Training Notes

Session Overview

This session covers Oracle agent configuration, backup and restore procedures in
Commvault. Focus on practical implementation for enterprise Oracle databases.

Oracle Database Importance in Enterprise

681. 90% of Fortune 500 companies use Oracle, SQL, or SAP databases

682. Critical enterprise data requires reliable database solutions

683. Oracle is a key enterprise database solution supported by Commvault

Documentation Reference Guidelines

Version-Specific Documentation (Example: 11.32)

684. Select appropriate version from documentation portal

685. Choose document type based on interface:

1. Essential: Command Center configuration steps

2. Expert: Console/Java Console configuration steps

3. SaaS: Commvault Cloud (formerly Metallic) - limited customer base

Search Process

686. Navigate to version-specific documentation

687. Search for "Oracle" in relevant document type

688. Follow configuration procedures for your interface type

Oracle Database Architecture Fundamentals

Key Components for Backup Administrators

Database Files (Primary Backup Targets):

689. Data files

690. Redo log files

691. Control files

692. Archive log files

693. Parameter files

Oracle Home Directory:

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694. Contains all Oracle binaries

695. Critical for agent configuration

System Architecture Overview

696. SGA (System Global Area): Memory structure

697. Instance: Runtime of database (when database is running)

698. Multiple instances possible per database server

699. Processes: SMON, PMON, CKPT (background processes)

Virtual Machine Setup Process

Oracle Linux VM Creation

700. Create new VM in VMware Workstation

701. Select Oracle Linux distribution

702. Recommended Specifications:

1. Minimum 2 processors (Oracle is resource-intensive)

2. 8 GB RAM

3. Bridge networking

4. 80 GB disk space (single file storage)

703. Download Oracle Linux 8 ISO from Oracle website

704. Complete installation with default options

Installation Benefits

705. No license key required (unlike Red Hat)

706. Same vendor compatibility (Oracle Linux + Oracle Database)

707. Easier installation process

708. Graphical user interface available

Oracle 19c Database Installation

Prerequisites

709. Oracle Linux 8 installed and configured

710. Oracle 19c software downloaded from Oracle website

711. File transfer capability (WinSCP for Windows to Linux transfer)

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Installation Methods

Interactive Method:

 Run installer script with GUI

 Choose "Setup software only" or "Software + Create instance"

Silent Installation Method:

 Command-line based installation

 No GUI interaction required

Post-Installation Verification

# Find Oracle Home directory

cd /etc

grep -i instant /var/log/[Link]

cd /u01/app/oraInventory/ContentsXML

cat [Link]

Database Instance Creation

Using DBCA (Database Configuration Assistant)

 Navigate to Oracle Home/bin directory

 Run ./dbca command

 Requirements: Graphical terminal (MobaXterm recommended)

 Follow 14-step wizard process

Configuration Parameters

 Global Database Name: Also called service name (connection identifier)

 Pluggable Database Name: Child database in multi-tenant architecture

 Administrative Password: Database admin credentials (must remember)

Multi-Tenant Architecture (12c and later)

 CDB (Container Database): Root/parent database

 PDB (Pluggable Database): Child databases within container

 Multiple PDBs can run on single CDB

 Enhanced resource utilization and management

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Database Prerequisites for Backup

Required Database States

 Database Status: OPEN

 Archive Log Mode: ENABLED

Verification Commands

-- Check instance status

SELECT instance_name, status FROM v$instance;

-- Check service name

SELECT * FROM global_name;

-- Check archive log mode

ARCHIVE LOG LIST;

Enabling Archive Log Mode (DBA Task)

-- Shutdown database

SHUTDOWN IMMEDIATE;

-- Start in mount mode

STARTUP MOUNT;

-- Enable archive log mode

ALTER DATABASE ARCHIVELOG;

-- Open database

ALTER DATABASE OPEN;

Commvault Oracle Agent Installation

Prerequisites from DBA Team

 Oracle server IP address

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 Server credentials (non-root user with sudo privileges)

 Port 22 open between Commvault server and Oracle server

 User must have administrative privileges for binary installation

Installation Methods

Method 1: Guided Setup

 Navigate to Guided Setup

 Select Databases

 Enter database server details:

o Application type: Oracle

o OS: Linux

o Server IP address

o Username/password

Method 2: Manage Server

 Go to Manage → Server → Add Server

 Provide host details:

o Hostname/IP address

o OS: Linux

o Server credentials

 Select Oracle package

 Choose retention plan

 Install with default location (/opt/commvault)

Auto-Discovery Feature

 Oracle agent automatically discovers running instances

 No manual configuration needed when auto-discovery enabled

 Discovers Oracle Home directory automatically

 Lists all running instances in Commvault interface

Manual Instance Addition (When Auto-Discovery Disabled)

Required Information from DBA

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477. Oracle SID: Instance name (e.g., testgd)

478. Oracle Home: Binary installation directory

479. Connect String: Database connection details

480. Credentials: User with SYSDBA privileges (sys or service account)

481. Service Name: Database service identifier

Configuration Steps

482. Navigate to Add Instance → Database Server

483. Select Oracle server

484. Provide instance details:

o Oracle SID

o Oracle Home directory

o Connect string with SYSDBA user

o Service name

Backup Types and Procedures

Backup Classifications

Backup Type Database State Description

Hot/Online Backup OPEN Database remains operational during backup

Cold/Offline Backup SHUTDOWN Database stopped before backup

Default Sub-clients

485. Default: Primary database backup

486. Archive Log: Transaction log backup

Backup Process

487. Run Default sub-client first (online full backup)

488. Agent interacts with RMAN (Oracle Recovery Manager)

489. RMAN performs actual backup operations

490. Agent transfers data to media agent

RMAN Integration

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491. Commvault Oracle agent leverages Oracle's native RMAN feature

492. Agent provides instructions to RMAN

493. RMAN executes backup operations

494. Data transferred to Commvault media storage

Restore Operations

Restore Types

Restore Type Description Recovery Handling

In-place Overwrites existing database Automatic recovery by Commvault

Out-of-place Creates new instance from backup Automatic recovery by Commvault

Restore to disk Dumps database files to disk Manual recovery by DBA

Restore Prerequisites

495. Database Mode: NO MOUNT (for restore operations)

496. Automatic Mode Switching: Commvault handles mode changes

Restore Process

497. Select recovery point (latest or specific date)

498. Choose restore type

499. Configure restore options:

o Database and control files (default checked)

o SCN (System Change Number) - automatically selected

o Redirect path option for alternate location

500. Switch Database Mode: Automatically changes database state

o From OPEN to NO MOUNT for restore

o Back to OPEN after restore completion

System Change Number (SCN)

501. Unique identifier for database transactions

502. Created for every committed transaction

503. Used for point-in-time recovery

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504. Automatically selected during restore

Blackout Window Configuration

Purpose

505. Prevents backup jobs during production hours

506. Ensures backups run only during designated time windows

507. Protects production performance

Implementation

508. Define time intervals when backups should NOT run

509. Example: Production hours 9 AM - 9 PM (blackout window)

510. Backup window: 9 PM - 9 AM (non-production hours)

Automatic Job Management

94. Jobs automatically enter "QUEUED" state during blackout windows

95. Scheduled jobs within blackout window will not execute

96. Jobs running at blackout start time automatically pause

Key Database Modes

Database States

97. SHUTDOWN: Database completely stopped

98. NO MOUNT: Database files not accessible

99. MOUNT: Control files read, database not open

100. OPEN: Full database operation mode

Mode Requirements

101. Backup Operations: Database must be OPEN with ARCHIVELOG enabled

102. Restore Operations: Database should be in NO MOUNT mode

103. Commvault Automation: Handles mode switching automatically

Production Environment Considerations

Role Separation

104. DBA Team: Database installation, instance creation, mode configuration

105. Backup Team: Agent installation, backup/restore configuration

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106. Clear boundaries: Backup admins should not modify database settings in
production

Communication Requirements

107. Coordinate with DBA for prerequisites

108. Request proper credentials and access

109. Ensure firewall ports are open

110. Verify archive log mode status before backup implementation

Troubleshooting Guidelines

111. Always involve senior DBA resources for complex issues

112. Verify basic database status before escalating

113. Understand basic Oracle commands for effective collaboration

114. Document all configuration parameters provided by DBA team

Important Commands Reference

Database Status Verification

-- Instance status

SELECT instance_name, status FROM v$instance;

-- Archive log status

ARCHIVE LOG LIST;

-- Service name

SELECT * FROM global_name;

System Commands

# Listener status

lsnrctl status

# Oracle user switch

su - oracle

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# DBCA utility location

cd $ORACLE_HOME/bin

./dbca

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Commvault VMware Backup Training Session Notes

Session Overview

This session covers VMware backup configuration using Commvault, following the previous
Oracle database backup session. The focus is on understanding VMware backup
architecture, transport modes, and lab setup procedures.

VMware Environment Architecture

Core Components

712. vCenter Server: Administrative/management server that manages the complete


VMware infrastructure

713. ESX Host: Physical servers where virtual machines are created (multiple ESX hosts
possible)

714. Virtual Machines: Created inside ESX hosts (multiple VMs per ESX host)

715. Data Store: Common/shared storage connected to ESX hosts

716. Data Center Cluster: ESX hosts can be configured in clusters (not covered in detail)

What Commvault Backs Up

717. Virtual Machines Only: Commvault only backs up VMs, not ESX hosts or vCenter

718. ESX Hosts: Not backed up by Commvault

719. vCenter: Not backed up by Commvault

Backup Methods

1. Agentless Backup (Primary Focus)

720. Definition: No agent installed on virtual machines being backed up

721. Agent Location Options:

1. VSA agent installed on server completely outside VMware environment

2. VSA agent installed on one virtual machine within VMware environment

2. Agent-Based Backup

722. Agent installed directly inside the VM

723. Used for file system/database backups

724. Not the focus for complete VM backups

3. Application Aware Backup

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725. Also agentless but application-aware

726. Additional method mentioned

Transport Modes

Overview

Transport modes determine how backup data is transferred from VMware environment to
storage through the media agent.

Three Transport Modes

Transport Speed
Description Data Path
Mode Ranking

Uses fiber channel


SAN Fastest Data Store → Media Agent → Storage
connections

Network-based with disk VM Disks mounted to VSA proxy →


Hot Add Medium
mounting Media Agent → Storage

Network-based through VM → ESX → VSA Proxy → Media


NBD Slowest
ESX Agent → Storage

Detailed Transport Mode Explanations

SAN Transport Mode

727. Uses Storage Area Network with fiber channels

728. Optical signals provide fastest data transfer

729. Direct connection: Data Store → VSA → Media Agent → Storage

730. No ESX involvement in data path

NBD (Network Block Device) Transport Mode

731. Uses Ethernet/LAN cables (copper wire)

732. Data must route through ESX host

733. Path: VM → ESX → VSA → Media Agent → Storage

734. Slowest due to copper wire limitations and ESX routing

Hot Add Transport Mode

735. Faster than NBD, slower than SAN

736. VM disks are mounted to VSA proxy

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737. Block-level copy (disk to disk copy)

738. Direct path: VSA → Media Agent → Storage (no ESX routing)

739. Difference from NBD: Uses block copy instead of file system copy

Lab Environment Setup

Lab Architecture (Simplified)

740. Single ESX host (not multiple)

741. No vCenter (simplified setup)

742. Virtual machines: Windows and Ubuntu Linux

743. Local data store (not shared storage)

744. VSA agent installed outside VMware environment

ESX Host Installation Process

Prerequisites

 Download ESX software from provided mirror link ([Link])

 Cannot download directly from VMware/Broadcom site (no trial version)

 Use VMware Workstation for lab setup

ESX Installation Steps

 Create new virtual machine in VMware Workstation

 Select VMware ESX as guest OS

 Resource Requirements:

o Processors: 8 (higher value needed)

o RAM: 20 GB (for multiple VM hosting)

o Storage: 150 GB internal disk

 Enable virtualize Intel option

 Mount ESX ISO image

 Installation process:

o Use keyboard only (mouse doesn't work in console)

o Accept license (F11 key)

o Select disk for installation

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o Set root password

o Complete installation (F11 to confirm)

Post-Installation Configuration

 Remove DVD connection to prevent installation loop

 Configure static IP address:

o Press F2 for customization

o Enter root password

o Configure Management Network → IPv4

o Set static IPv4 (use spacebar to select)

o Configure IP, gateway, and DNS

o Apply changes (Y for yes)

Network Configuration Details

 Find gateway: Network and Sharing Center → same IP for DNS and gateway

 Example: [Link] for both DNS and gateway

 Use static IP to maintain consistent addressing

 Disable IPv6 if desired

Data Store Creation

Purpose

Create dedicated storage for virtual machines (separate from internal ESX disk)

Process

 Shut down ESX host

 Add additional hard disks (50 GB each in demo)

 Power on ESX host

 Access ESX console via browser ([Link]

 Login with root credentials

 Navigate to Storage → Devices

 Create new data stores:

o Select available disks

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o Name data stores (e.g., "datastore-windows", "datastore-linux")

o Use complete disk

o VMFS file system format

Virtual Machine Creation on ESX

Windows VM Creation

 Access ESX console → Virtual Machines → Create new VM

 Configuration:

o Name: descriptive name (e.g., "windows-client-inside-esx")

o Guest OS: Windows Server 2019

o Storage: Select appropriate data store

o Disk size: Adjust based on data store capacity (45 GB for 50 GB data store)

o RAM: 4 GB

o CPUs: 2

 Install OS:

o Upload Windows ISO to data store

o Mount ISO in VM settings

o Launch remote console

o Install Windows with desktop experience

o Remove DVD after installation

Ubuntu VM Creation

 Similar process to Windows VM

 Configuration:

o Guest OS: Ubuntu 64-bit

o Storage: Different data store

o Disk: Minimum 40 GB

o RAM: 2-4 GB

 Install Ubuntu:

o Upload Ubuntu ISO to data store

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o Standard Ubuntu installation

o Create user account and password

o Install security updates (optional in lab)

VSA Agent Installation

VSA Client Machine Setup

 Create new virtual machine outside ESX environment

 Install Windows 2019

 Configure networking with internet connectivity

 Install VMware tools for better functionality

Agent Installation Process

 Access Commvault Command Center

 Navigate to Server section

 Add new server:

o IP address of VSA client machine

o Username: .\administrator (dot slash for local account)

o Password: administrator password

o Package: Search for "virtual server"

o Select Virtual Server package

 Handle firewall issues:

o Disable Windows firewall (lab environment only)

o In production: configure specific port rules (8400, 8403)

 Install completes successfully

Key Technical Points

File Systems

 VMFS: VMware file system format used for data stores

Connectivity Requirements

511. Static IP configuration for consistent addressing

512. Internet connectivity verification for VM functionality

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513. RDP access capability for management

Agent Terminology

514. VSA: Virtual Server Agent (Commvault agent for virtualization)

515. Agentless: No agent installed on VMs being backed up

516. Virtual Server Package: Commvault package name for VSA installation

Next Session Preview

Tomorrow's session will cover:

517. Configuring ESX in Commvault environment

518. Taking VM backups using NBD transport mode

519. Taking VM backups using Hot Add transport mode

520. Practical backup and restore demonstrations

Important Notes

521. Mouse functionality limited in ESX console (keyboard navigation required)

522. Function keys critical for ESX installation (F2, F11)

523. Firewall configuration crucial for agent communication

524. Lab setup differs from production (simplified architecture)

525. VSA agent location flexibility (inside or outside VMware environment)

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Commvault VMware Backup Training Notes

VMware Virtual Server Agent (VSA) Placement Options

There are two ways to install the Virtual Server Agent (VSA):

745. Outside VMware Environment: Install VSA on a separate physical/virtual machine


outside the ESX environment

746. Inside VMware Environment: Install VSA on one of the virtual machines hosted on
the ESX

VMware Backup Process Flow

Step-by-Step Backup Process

747. Content Discovery

1. Schedule backup job starts

2. Virtual machines are identified within the VM group

3. VM group acts like a sub-client containing VMs selected for backup

748. Content Management

1. CommServ generates list of VMs

2. Sends list to proxy server for data protection

3. Proxy server = VSA (Virtual Server Agent) - terms used interchangeably

749. Content Backup and Transport

1. Proxy server triggers virtual machine backup

2. VSA sends API request to hypervisor (ESX/vCenter)

3. ESX host creates snapshot of virtual machine

4. Virtual machine gets "quiesced" (frozen) - no IO operations occur

5. Application writes go to snapshot while VM is frozen

6. Backup happens through VSA using one of four transport modes

Transport Modes for VMware Backup

1. SAN Transport Mode

Prerequisites (all three must be met):

750. Data store must be connected to SAN (Storage Area Network)

751. VSA proxy must be a physical server

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752. Data store LUNs must be zoned with VSA server (VSA has read-only access to LUNs)

Performance: Fastest transport mode (uses optical fiber)

2. NAS Transport Mode

Prerequisites:

753. VMware data store must be provisioned from NAS device (NFS)

754. VSA must have access to NFS data store

Performance: Second fastest (VSA reads directly from file share without going through ESX)

3. HotAdd Transport Mode

Prerequisites:

755. VSA must be installed on virtual machine created on ESX

756. ESX host where proxy runs must have access to all data stores for the virtual
machines being backed up

How it works:

757. Virtual disk from VMs being backed up are automatically mounted to proxy

758. Proxy sees VM disk as local disk

759. Block-level copy occurs (faster than file-level)

760. Disk appears in Disk Management during backup

761. Disk automatically unmounts after backup completion

Performance: Third fastest (block-level backup)

4. NBD (Network Block Device) Transport Mode

Characteristics:

762. Default/fallback transport mode when other modes not available

763. VMDK files backed up via TCP/IP connection over LAN

764. File-level backup (slower than block-level)

765. VMDK files appear as file system on proxy computer

Performance: Slowest transport mode, but adequate with good network speed

Transport Mode Selection Logic (Auto Mode)

When transport mode is set to "Auto", Commvault follows this sequence:

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766. First Priority: Check SAN transport mode conditions

767. Second Priority: Check NAS transport mode conditions

768. Third Priority: Check HotAdd transport mode conditions

769. Last Resort: Use NBD transport mode

Demo Configuration Steps

ESX Configuration in Commvault

770. Navigate to Guided Setup > Virtualization > Configure

771. Select VMware vCenter

772. Enter vCenter name/IP (or ESX IP if no vCenter)

773. Provide ESX/vCenter credentials

774. Select VSA as access node

775. Create VM group and select VMs for backup

VM Group Creation

 VM group functions like sub-client

 Select virtual machines to include in backup

 Choose discovery method (host/cluster level)

 System automatically discovers available VMs

Backup Job Execution

 Discovery phase identifies VMs to backup

 Snapshot creation on target VM

 VM gets quiesced (frozen)

 Backup data transfer using selected transport mode

 Automatic cleanup of snapshots and temporary files

Restore Operations

Restore Types Available

 Guest file restore

 Virtual machine files restore

 Attach disk to existing VM

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 Full virtual machine restore

Restore Options

 In-place restore: Overwrites existing VM

 Out-of-place restore: Creates clone/new VM for testing

Restore Process

 Select restore type and options

 Choose transport mode (auto recommended)

 System follows same transport mode selection logic as backup

 VM restoration with automatic cleanup

Key Technical Points

Snapshot Management

 Snapshots automatically created during backup

 Description includes Commvault job ID and proxy server name

 Automatic deletion after backup completion

File System Behavior

 Temporary files created in job results folder during backup

 Files automatically cleaned up after job completion

 In NBD mode: VMDK files mounted as file system

 In HotAdd mode: Disks mounted as local drives

VSA Agent Characteristics

 Contains plugins for multiple platforms (AWS, Azure, VMware, etc.)

 Same VSA package used across different virtualization platforms

 Requires network connectivity to hypervisor for API requests

Performance Comparison

Transport Mode Speed Ranking Key Characteristics

SAN Fastest Optical fiber, direct storage access

NAS Second Direct NFS access, bypasses ESX

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Transport Mode Speed Ranking Key Characteristics

HotAdd Third Block-level copy, local disk access

NBD Slowest File-level copy, network-based

Important Notes

 VMware backups are agentless (no agent on vCenter/ESX/target VMs)

 Only VSA proxy requires agent installation

 Network connectivity essential between VSA and hypervisor

 VM deletion not required for restore operations

 All temporary components automatically cleaned up post-backup

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Commvault Secondary Copies Training Notes

What are Secondary Copies?

Secondary copies (also called storage copies) provide a means to make an additional copy of
data located on the primary copy. This creates duplicate copies of backup jobs for
redundancy and extended retention purposes.

Key Terminology

776. Primary Copy: The initial backup destination where backup jobs are written

777. Secondary Copy/Storage Copy: Additional duplicate copy of primary backup data

778. Mount Path: Location where actual backup data is written

779. DDB Stores: Deduplication database stores (file store, database store, VM DDB store)

780. DDB Partitions: Deduplication database partitions

781. Aux Copy Job: Auxiliary copy job that copies data from primary to secondary storage

Navigation in Commvault Console

782. Access storage policies through Console Browser > Policies > Storage Policies

783. Select specific storage policy (example: Linux FS one week)

784. View existing copies within the policy (snap copy for IntelliSnap, primary copy for
regular backups)

Types of Secondary Copies

1. Synchronous Copy

785. Copies ALL backup jobs from primary to secondary

786. Includes full backups, incremental backups, differential backups, transaction logs

787. Everything in primary copy gets duplicated to secondary

2. Selective Copy

788. Copies only FULL backup jobs from source copy

789. Does not copy incremental or transaction log backups

790. Options available: All fulls, daily full, weekly full, monthly full, quarterly, half yearly,
yearly

791. Reduces number of jobs that need to be copied

3. Snapshot Copy

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792. Mentioned as third type but not detailed in this session

Creating Secondary Copies

Procedure:

793. Right-click on storage policy > All Tasks > Create New Copy

794. Provide copy name (example: "copy to cloud")

795. Select storage pool/library for secondary copy

796. Set retention period (can be different from primary)

797. Choose copy type (synchronous or selective)

798. Optionally set start date for which jobs to copy

799. Click Finish

Example Configuration:

800. Copy Name: copy to cloud

801. Storage Pool: Cloud library (AWS)

802. Retention: 30 days (vs 7 days on primary)

803. Copy Type: Synchronous

804. Start Date: March 1st (only jobs after this date)

Running Aux Copy Jobs

Automatic Method:

805. System automatically creates aux copy schedule

806. Runs continuously every 30 minutes

807. Checks for new backups that need copying

808. View schedules: Right-click copy > View Schedules

Manual Method:

809. Right-click storage policy > All Tasks > Run Aux Copy

810. Select specific copy to run

811. Job appears in Job Controller

812. Monitor progress through streams and throughput

Job Status Understanding

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 Available: Jobs are available for restore

 To Be Copied: Jobs exist in primary but not yet copied to secondary

 After successful aux copy job, status changes from "To Be Copied" to "Available"

Recommended Storage Configurations

Primary Copy Options:

 Disk library (most common for faster access)

 Disk library with deduplication

 HP Catalyst appliance

 Cloud library

 Tape library

Secondary Copy Recommendations:

Primary Copy Type Recommended Secondary Notes

Disk library Tape, Cloud, or Disk Most flexible options

Disk with dedupe Cloud with dedupe or Disk with dedupe Called "dash copy"

HP Catalyst HP Catalyst only No other library support

Cloud library Cloud library only Recommended approach

Tape library Tape library Disk possible but rare

Deduplication Block Size Considerations

Default Block Sizes:

 Disk Library: 128 KB

 Cloud Library: 512 KB (optimized for cloud deduplication savings)

Dash Copy Requirements:

 When both primary and secondary use Commvault deduplication = "dash copy"

 Secondary copy block size MUST match primary copy block size

 If primary uses 128 KB, secondary must use 128 KB

Changing Cloud Library Block Size:

 Right-click storage pool > Properties

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 Go to Storage Pool Copy tab

 Navigate to Deduplication section

 Select Advanced options

 Change to 128 KB

 Acknowledge storage utilization warning (only for new pools)

Use Cases for Secondary Copies

1. Fault Tolerance

 Protection against primary storage corruption

 Provides restore capability if primary copy fails

 Data redundancy for disaster recovery

2. Long-term Retention

 Primary copy: Short retention (example: 7 days)

 Secondary copy: Extended retention (example: 30 days, 365 days)

 Allows different retention policies without changing primary

3. Performance Optimization

 Primary on faster storage (disk)

 Secondary on cost-effective storage (tape/cloud)

Scheduling Considerations

Continuous Schedule:

 Default system-created schedule

 Runs every 30 minutes automatically

 Checks for new backups requiring copying

Custom Schedule:

 Can create explicit time-based schedules

 Example: Run aux copy only during business hours (9 AM - 6 PM)

 No impact on production clients (only reads from backup storage)

Important Notes

IntelliSnap:

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526. Snap copy jobs only run when IntelliSnap feature is enabled

527. Requires SAN-based storage with specific prerequisites

528. If not configured, snap copy jobs will not execute

Multiple Copies:

529. Can create multiple secondary copies for same storage policy

530. Each copy can have different retention, library type, and copy type

531. No limitations on number of secondary copies

Source Copy Selection:

532. By default, primary copy is selected as source

533. Can customize to use another secondary copy as source

534. Provides flexibility in copy hierarchy

Best Practices:

535. Probe customer requirements for copy type and destination

536. Explain synchronous vs selective differences to customers

537. Consider retention requirements when designing secondary copies

538. Match deduplication block sizes for dash copies

539. Plan aux copy schedules to avoid peak hours if needed

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Commvault Feature Release Upgrade Training Notes

Session Overview

This session covers upgrading Commvault from version 11.32 to 11.36 (Feature Release
upgrade)

Commvault Version Terminology

Release Types

813. Platform Release (PR) / Feature Release (FR): Major releases identified by first 4
digits (e.g., 11.36)

1. Both terms mean the same thing (Commvault has renamed multiple times)

814. Maintenance Release (MR): Minor releases identified by last 2 digits (e.g., 11.36.28)

Long-Term Support (LTS) Releases

815. LTS Formula: Last two digits must be multiples of 4 (e.g., 11.24, 11.28, 11.32, 11.36)

816. LTS Support: 3 years from release date

817. Current Latest LTS: 11.36

818. Non-LTS Releases: Only 6 months support (e.g., 11.38 is available but not LTS)

Pre-Upgrade Prerequisites

1. System Requirements Check

819. Verify OS compatibility with target version using system requirement guides

820. Check documentation for:

1. CommServ system requirements

2. Media Agent system requirements

3. VSA system requirements

2. Pre-Upgrade Steps (Critical Order)

821. Suspend backup jobs

822. Disable scheduler

823. Run Disaster Recovery (DR) backup job

824. Stop Commvault services

825. Note DR backup file location (for recovery if needed)

3. Scheduler Management

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826. Location: Job Controller → Right-click top level → Properties → Activity Control

827. Before upgrade: Uncheck "Enable Scheduler"

828. After upgrade: Check "Enable Scheduler"

829. Alternative: Use "Enable Operate Delay" to auto-enable after specified hours

4. Disk Space Requirements

830. Minimum 30 GB free space on C: drive (where Commvault is installed)

Upgrade Process

Setup File Path Requirements

831. Critical: Setup file path must be less than 72 characters

832. Solution: Place setup files directly on root drive (C: or E:)

833. Avoid: Subfolders that create long paths

Upgrade Sequence

834. CommServ (first)

835. Media Agents (one by one)

836. VSA Proxies

837. Clients (last)

CommServ Upgrade Steps

838. Extract base package to root directory

839. Run [Link]

840. Select "Upgrade Feature Release" option

841. Follow wizard prompts

842. System will reboot during process

843. Installation includes both base package and latest maintenance release

844. Duration: Minimum 3 hours downtime recommended

Post-CommServ Upgrade

 Verify services are running in Process Manager

 Test Command Center and Functional Console access

 Version should show updated (e.g., 11.36.28)

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Media Agent Upgrade

Cache Management

 Update Software Cache:

o Tools → Add or Remove Software → Copy Software

o Specify source path for Windows packages

o For Linux: Use tar file location

o Cache location remains same, only source path changes

 Cache Verification:

o Tools → Software Cache Configuration → Cache Detail

o Should show latest version (11.36)

o Previous versions are automatically removed

Remote Upgrade Process

 Ensure Media Agent shows "Ready" status (not offline)

 Right-click Media Agent → Add or Remove Software → Upgrade Software

 Uses packages from software cache

 Process same as maintenance release upgrade

Linux Package Requirements

 Download Linux base package for Ubuntu/Linux clients

 Copy to cache using tar file path

 Required for clients running on Linux distributions

VSA Proxy Scaling Guidelines

Hardware Requirements Based on Front-End Terabyte (FET)

 120 TB FET: 16 vCPU, 128 GB RAM

 Calculation example: 12 VMs × 10 TB each = 120 TB FET

Scaling Strategies

 Vertical Scaling: Single VM with high resources (NOT recommended)

o Risk: Single point of failure

 Horizontal Scaling: Multiple VMs with medium resources (RECOMMENDED)

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o Example: 4 VMs with 4 vCPU, 32 GB RAM each

o Benefits: Load balancing, fault tolerance

Best Practices

 Always use multiple VSA proxies for fault tolerance

 Avoid single point of failure scenarios

 VM size varies in production environments, so scaling based on total TB is more


practical

Troubleshooting

Command Center Access Issues

Symptoms: "Site cannot be reached" or loading problems

Solutions:

 Try opening in incognito mode

 Run IIS reset from command prompt

 Check [Link] versions and install hosting bundle if needed

.NET Framework Issues

 Check installed .NET versions in Control Panel

 Download [Link] hosting bundle if missing

 Run repair option if corruption detected

General Troubleshooting Steps

 Graceful service shutdown before any reboot

 Use repair option from setup file if needed

 Consult Commvault community documentation

 Contact Commvault technical support for persistent issues

Important Notes

Job Management During Upgrade

540. Jobs should be suspended to prevent failures during upgrade

541. Services restart during Media Agent upgrade causes job interruptions

542. Jobs will retry 3 times before failing

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543. Better to suspend than deal with failed job explanations

Documentation Resources

544. System requirement guides for each component

545. Release guides for new features and changes

546. Community forums for troubleshooting

547. Hardware requirement specifications

Production Considerations

548. Always maintain graceful shutdown procedures

549. Plan adequate downtime (minimum 3 hours for major upgrades)

550. Verify all components before proceeding to next upgrade level

551. Keep machines online in production environments

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Commvault L2 Training Session - Network Topology and Reporting

Session Overview

This session covered network topology configurations, different types of reports, health
checks, and troubleshooting after a major upgrade to version 11.32.

Initial Issue Resolution - Command Center Problem

Problem Encountered

845. Command center issue occurred after upgrading to version 11.32

846. Issue was related to .NET package corruption

Resolution Steps

847. Repair Process: Downloaded and repaired the .NET package (8013)

848. Repair vs Reinstall Differences:

1. Repair Option: Uninstalls and reinstalls Commvault software while preserving


cache, job results, and variable data

2. Complete Uninstall/Reinstall: Loses software cache and additional settings,


requires rebuilding from scratch

849. Suggested Approach: Use repair option for Java console, command center, or missing
binary issues

Repair Procedure

850. Run setup file again

851. System detects existing version and offers repair option

852. Background process: uninstalls all packages and reinstalls them

853. Appears as normal installation but preserves existing configurations

Reporting and Monitoring

Dashboard Overview - Command Center

The dashboard provides comprehensive environment overview including:

854. Infrastructure Summary:

1. Number of file servers configured

2. VMs configured

3. User count

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4. Servers requiring attention

5. Environment health status

855. Job Statistics (Last 24 Hours):

1. Running jobs

2. Successful completions

3. CW (Completed with Error)

4. CWW (Completed with Warning)

5. Failed jobs

856. Events: System-generated alerts for failures, disk space issues, etc.

SLA (Service Level Agreement) Monitoring

857. Definition: Monitors success of client backups over time

858. Calculation: Percentage of jobs completed successfully in last 24 hours

859. Example: 100 jobs scheduled, only 12 completed successfully = 12% SLA

860. Low SLA Causes: Offline VMs, failed backups

Capacity Management

861. License Information: Trial version provides 500 TB capacity

862. Front-End Terabyte (FET): Storage space before deduplication/compression

863. Back-End Storage: Space after deduplication/compression

864. Space Savings: Shows percentage savings from deduplication and compression

Health Monitoring Categories

Status Description Action Required

Critical Red indicator Immediate action required

Warning Yellow indicator Action needed within reasonable time

Good Green indicator No action required

Info Informational only No action required

Critical Health Issues Covered

865. Low SLA: Indicates backup failures across multiple clients

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866. Fallen Behind Secondary Copies: Auxiliary copy policies not completing within 24
hours

867. DDB Backup Issues: Deduplication database backup failures

868. DDB Library Growth: Database fragmentation issues

Database Maintenance

869. Fragmentation Impact: Causes performance issues similar to disk fragmentation

870. Threshold: When indexes are >50% fragmented

871. Automatic Workflow: System-created DB maintenance schedule runs weekly


(recommended mode)

872. Manual Full Maintenance: Required every 6 months, needs downtime

DB Maintenance Types

Type Operations Frequency Downtime

Recommended Check DB + Re-index recommended Weekly (automatic) No

Full Check DB + Shrink DB + Re-index all Every 6 months Yes

Important Reports for Daily Operations

873. License Summary Report:

1. Generate weekly

2. Can be automated and emailed

3. Monitor license utilization

874. Backup Job Summary:

1. Default: Last 24 hours

2. Customizable timeframes (7 days, etc.)

3. Shows job status by server type

4. Can be scheduled for daily delivery

875. Storage Utilization Report:

1. Shows storage health status

2. Predicts when storage will be full

3. Free space availability

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4. Critical for daily monitoring

Report Scheduling

 All reports can be scheduled for automatic generation

 Multiple formats available (HTML, compressed)

 Email notifications supported

 Custom naming patterns possible

Network Topology Concepts

TCP/IP Stack Layers (Bottom to Top)

 Hardware/Link Layer: Cables, network devices

 Internet Layer: IP addresses, IPv4, ICMP

 Transport Layer: Ports (TCP/UDP)

 Application Layer: Software applications

Port Classifications

Port Range Type Description

Standard services (HTTP:80, HTTPS:443, SSH:22,


0-1023 Well-known ports
RDP:3389)

1024-49151 Registered ports Third-party applications

49152- Dynamic/Private
Temporary, opened/closed as needed
65536 ports

Commvault Specific Ports

 8400: CVD (Communication Service) - Static port

 8403: Network/Firewall/Tunnel port - Static port

 Dynamic ports: Opened and closed as required within servers

Static vs Dynamic Ports

 Static Ports: Always open when application is running, close only when application
stops

 Dynamic Ports: Open and close based on requirement

Network Security Components

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Firewall

 Purpose: Protects by limiting access points and providing entry criteria

 Function: Scans all traffic passing through

 Rules: Port-level restrictions and traffic filtering

Router

 Purpose: Routes traffic between different networks

 Function: Does not scan traffic content

 Limitation: Can pass malicious traffic if routing rules allow

Proxy/Gateway

 Purpose: Provides internet access gateway

 Function: Controls which computers get internet access

 Rules: Can restrict to specific URLs or allow full internet access

Commvault Network Topologies

1. Restricted Topology (Two-Way)

 Characteristics: Traffic allowed in both directions

 Connection: Either client group or infra group can initiate connections

 Use Case: When firewall allows bidirectional communication

 Alternative Names: Two-way firewall topology, two-way tunneling

2. Blocked Topology (One-Way)

 Characteristics: Only infra group can initiate connections to client group

 Data Flow: Once connection established, data flows both ways through tunnel

 Restriction: Client group cannot initiate connections to infra group

 Important: Data transfer is bidirectional after connection establishment

3. Network Gateway Topology

 Setup: Proxy/gateway sits between trusted zones

 Communication Flow:

o Client computers → Proxy → Firewall → Infra servers

o All traffic routed through gateway/proxy

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 Use Case: Complex environments with multiple security zones

4. Cascading Gateway Topology

552. Setup: Multiple gateways in sequence

553. Flow: Client Group → Gateway 1 → Internet → Gateway 2 → Infra Group

554. Use Case: Global data centers with complex routing requirements

5. One-Way Forwarding Topology

555. Characteristics: Completely unidirectional communication

556. Flow: Server → Gateway → Infra (one direction only)

Network Topology Configuration Steps

Prerequisites

557. Create client groups in Commvault

558. Understand network architecture with network team

559. Identify firewall restrictions and allowed ports

560. Determine connection initiation requirements

Configuration Process

561. Navigate: Command Center → Manage → Network → Network Topology

562. Add Topology: Provide user-friendly name

563. Select Type: Choose from two-way, one-way, or network gateway

564. Assign Groups: Select source and destination server groups

565. Complete Setup: Review and save configuration

Creating Server Groups

566. Navigate: Server Groups → Add Server Group

567. Name Group: Use descriptive names (e.g., "Windows File System Group")

568. Add Members: Associate specific client computers or media agents

569. Save Configuration: Groups become available for topology assignment

Network Gateway Setup

Requirements

570. Must be a computer in perimeter network

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571. Requires internet connectivity

572. Install file system package only

573. Port 443 must be allowed (typically open by default on proxy)

Configuration Steps

574. Add Gateway: Command Center → Manage → Server → Add Gateway

575. Provide Details: Host name (from network team), client name (user-defined)

576. Install Package: File system package on gateway computer

577. Network Integration: Configure in network topology as needed

Backup Network Configuration

Purpose

578. Dedicated network interface for backup traffic

579. Separates backup traffic from production traffic

580. Requires dual network interfaces

Requirements

581. Minimum: Two network interfaces on both media agent and client

582. Configuration: One interface for production, one for backup

583. Use Case: Customers requiring dedicated backup traffic routing

Setup Process

584. Navigate: Manage → Network → Backup Network

585. Add Network: Select client and media agent with dual interfaces

586. Interface Assignment: System identifies available interfaces

587. Limitation: Cannot configure with single interface systems

Advanced Features (Brief Overview)

Media Agent Power Management

115. Purpose: Cost reduction in cloud environments

116. Function: Automatically powers media agents on/off based on backup activity

117. Benefit: Reduces cloud billing when backups not running

118. Application: Cloud-deployed media agents only

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Monitoring Tools

Job Controller

119. Purpose: Live monitoring of all running jobs

120. Information: Job ID, operation type, client, status, delay reasons

121. Access: Available in console for real-time monitoring

Storage Resources Monitoring

122. Libraries: Must show "Ready" status

123. Media Agents: Should be in "Ready" state

124. Deduplication Partitions: Must be "Online"

Client Status Indicators

Color Status Meaning

Green Ready Client operational

Red Offline Client needs attention

Gray No software Software not installed (normal for ESX, Hyper-V)

Event Viewer

125. Purpose: Logs all system events

126. Categories: Info, Warning, Critical

127. Focused Events: Shows last 24 hours of critical events (up to 200)

128. Example Critical: SMTP server not configured when email notifications
scheduled

Key Takeaways

129. Repair vs Reinstall: Always prefer repair to preserve configurations

130. Daily Monitoring: Focus on SLA, storage utilization, and critical health alerts

131. Report Automation: Schedule essential reports for consistent monitoring

132. Network Planning: Coordinate with network team before implementing


topologies

133. Security Zones: Understand trust relationships between network segments

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134. Port Management: Know which ports Commvault requires and their
purposes

135. Database Maintenance: Monitor fragmentation and plan regular


maintenance windows

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Commvault Advanced Troubleshooting Training Notes

Session Overview

This session covers advanced troubleshooting techniques that typically fall under L3 support
responsibilities. Most companies assign log review and failure troubleshooting to L3 teams,
while L2 teams handle initial GUI reviews and escalate to technical support when needed.

Send Logs Operation

Running Send Logs from Java Console

Two Methods:

876. Server Level: Select from console browser

877. Job Level: Right-click specific job and select "Send Logs"

Configuration Options:

878. Media Agents: Select only relevant media agents (not everything)

879. Client Computers: Select only clients experiencing issues

880. Database: Only select when Commvault technical support specifically requests it

881. Latest Database: Runs DR backup and includes it in send logs

882. Special Databases: CV cloud workflow - only when explicitly requested

Output Options:

883. Internet Connectivity Available: Upload directly to support portal

884. No Internet: Uncheck upload option, save locally to drive with free space

885. Local Path: Create folder (e.g., "logs") and specify location

886. Email Notification: Configure only if SMTP server is available

Running Send Logs from Command Center

Active Jobs:

887. Go to Job section > Active Jobs

888. Click on specific job

889. Select three-dot menu > Send Logs

Job History:

890. Navigate to Job History

891. Select failed/killed jobs from desired timeframe

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892. Click Send Logs option

Default Settings: Keep default options unless Commvault support specifies otherwise

SMTP Configuration

893. Location: Console > System > SMTP Configuration

894. Requires information from Exchange team

895. Used for email notifications when send logs complete

Log File Analysis Tools

GX Tail Application

Windows Only Tool - Not available for Linux servers

Key Features:

896. Filter Option: Enter specific Job ID to filter relevant logs

897. Marker Feature: Highlight failures (red) and success (blue) messages

898. Work Offline: Switch to static logs instead of live dynamic logs

Linux Alternative: Use command line tools (cat, more, less commands)

Log File Locations

Windows Default Path:

CommVault install directory\ContentStore\Log Files

Unix Default Path:

/opt/commvault/Log_Files

Custom Location: Can be changed using additional settings if needed

Log File Configuration

Default Settings

899. Debug Level: 1 (default)

900. File Size: 5 MB per log file

901. File Versions: 5 files retained per process

Customization for Troubleshooting

When Commvault support requests:

902. Increase debug level to 3

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903. Increase file versions to 50

904. Run backup to reproduce issue

905. Collect logs

906. Important: Revert settings back to default after collection

Reason for Reverting: Higher debug levels increase CPU and RAM consumption

Log File Characteristics

 Active logs are always text files (easily readable)

 Older log files are compressed automatically

 Log rotation occurs when file size exceeds 5MB limit

Send Logs File Structure

Output Format: 7z compressed file

Contents Include:

 Log files from selected components

 Performance data

 TCP/IP performance metrics

 Database files (if selected)

Usage: Upload 7z file directly to Commvault support case

Backup Job Troubleshooting Workflow

Phase 1: Job Manager Analysis (CommServ)

Always start here for any backup/restore failure

Log File: job_manager.log Process ID Information:

 First number: Process ID of job manager

 Second number: Thread ID

 Third number: Date

 Fourth number: Time

 Fifth number: Job ID

Phase 2: Client-Side Analysis

Scan Phase Issues:

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 Process: iFind

 Log File: file_scan.log

 Location: Client machine

Backup Phase Issues:

 Process: clBackup

 Log File: [Link]

 Location: Client machine

Phase 3: Media Agent Analysis

Storage Communication:

 Process: CVmount

 Log File: [Link]

 Location: Media agent

Archive Index:

 Process: Archive Index

 Log File: archive_index.log

 Location: Media agent

Restore Job Troubleshooting Workflow

Process Sequence

 Job Manager (CommServ) - job_manager.log

 Start Restore (CommServ) - start_restore.log

 FS Index Restore (Media Agent) - fs_index_restore.log

 CL Restore (Client) - cl_restore.log

Auxiliary Copy Troubleshooting

Key Log Files

 Job Manager (CommServ) - job_manager.log

 CV Job Replicator (Source Media Agent) - CV_job_replicator_ODS.log

Common Failure Scenarios

Network-Related Failures

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Symptoms: Connection timeout, communication service errors Log Files to Check:

 [Link] (present on both client and media agent)

 Job manager logs for initial error identification

Scan Phase Failures

Causes:

588. Defined content not present on client

589. File access issues

Backup Phase Failures

Common Causes:

590. Antivirus software blocking clBackup process

591. Network connectivity issues with media agent

592. Process crashes

Storage-Related Failures

Causes:

593. Storage full

594. Media agent unable to access storage

595. Storage hardware issues

596. Process startup failures

Stream Management Parameters

Four Key Parameters

597. Data Readers

o Determines concurrent read operations on source data

o Controls how many streams read from source simultaneously

598. Job Streams

o Corresponds to number of readers per subclient

o Configured at job level

599. Device Streams

o Set at storage policy level

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o Determines concurrent write operations to library

600. Mount Path Writers

o Controls concurrent write operations to specific mount path

o Configured at individual mount path level

Performance Note: These are default-configured and should only be modified with
Commvault support guidance.

Advanced Troubleshooting Techniques

Network Troubleshooting Steps

601. CV Ping: Test connectivity (similar to telnet)

602. Port Testing: Check ports 8400 and 8403 in both directions

603. Traceroute: Identify network path issues

604. Packet Drop Analysis: Use continuous ping

605. Packet Capture: Wireshark (Windows) or tcpdump (Linux)

Data Integrity Testing

Data Verification: Run on suspected problematic backup jobs to verify source data integrity

Process Monitoring

Procman Tool: Windows tool to monitor which processes are scanning Commvault
directories (used when antivirus interference is suspected)

Storage Validation

Validate Mount Path: Test storage accessibility outside of backup jobs

606. Right-click on library/mount path

607. Select "Validate Mount Path"

608. Tests write capability to storage

Log Analysis Best Practices

Step-by-Step Approach

609. Start with Job Manager: Always begin troubleshooting here

610. Identify Error Location: Find first red marker (failure point)

611. Follow Process Flow: Move to next relevant log file based on error

612. Filter by Job ID: Use GX Tail filtering for specific job

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613. Use Error Codes: Search Google with "site:[Link]" prefix

Key Log Reading Tips

614. Use markers to highlight failures and successes

615. Work offline for static log review

616. Copy error messages to notepad for analysis

617. Search Commvault knowledge base first, then communities

Error Resolution Process

618. Capture complete error message and code

619. Search using "site:[Link] [error message]"

620. Review knowledge base articles for relevance

621. Check community discussions for similar issues

622. Follow recommended solutions from official sources

Important Notes

Support Level Distinctions

623. L2 Responsibilities: Initial GUI review, basic checks, escalation to support

624. L3 Responsibilities: Advanced log analysis, detailed troubleshooting

File Accessibility

136. Log files may differ based on server role (CommServ, Media Agent, Client)

137. Process-specific log files created based on installed components

138. Always verify log file availability on target machine

Troubleshooting Philosophy

139. Always start with logs, not assumptions

140. Follow systematic approach rather than trial-and-error

141. Use process flow understanding to navigate between log files

142. Revert debug settings after troubleshooting to prevent performance impact

Next Session Topics

143. PDB offline issues

144. Index offline problems

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145. Upgrade failures

146. Disaster recovery (covered at end of L2 course)

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Commvault Backup Tool Training Session - DDB Troubleshooting

Overview

This training session covers first-level troubleshooting for backup and registered failures,
with a specific focus on DDB (Deduplication Database) offline issues and reconstruction
procedures.

Essential Log Files for Troubleshooting

Primary Logs for Initial Investigation

907. Job Manager Log: Start here first, filter by Job ID to identify where errors occur

908. CVD Log: Communication process log found on CommServer, Media Agent, and
Client machines

909. CVFWD Log: Communication firewall/tunnel log, also on CommServer, Media Agent,
and Client machines

Client-Specific Logs

910. [Link]: For file system backup issues (client machine)

911. [Link]: File scanning issues (client machine)

Media Agent Logs

912. [Link]: Storage issues, mount path offline, library problems

913. SIDB [Link]: DDB engine issues when deduplication is configured

914. SIDB [Link]: Space reclamation problems, delegate job issues

Index-Related Logs

915. Index [Link]: Index cache offline issues

916. Index [Link]: Index cache problems

917. Index [Link]: Index state issues

Data Management Logs

918. Data [Link]: When data aging processes fail

CommServer Log Categories

Installation and Deployment

919. Auto [Link]: Software push job failures

920. Auto install [Link]: Remote client software installation issues

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921. Distribute [Link]: Push installation problems

Cloud and External Services

922. Cloud [Link]: Cloud library connection issues

923. Browse log: Browse and restore operations

924. Web [Link]: IIS server issues, Command Center loading problems

System Recovery

925. CS recovery [Link]: CommServer recovery from DR backup

926. CommServer [Link]: DR backup errors

Authentication and Access

927. Console [Link]: Java console login issues (local user or Active Directory)

Process Management

 GX [Link]: Process manager issues

 Resource [Link]: Job resource allocation errors

 Q [Link]: Q command execution problems

 Q [Link]: Q command SDK issues

DDB Offline Troubleshooting

Pre-Check Steps

 Verify Media Agent Status

o Check if media agent hosting DDB partition is online

o Run "Check Readiness" if uncertain about status

 OS-Level Verification

o Login to media agent machine

o Navigate to DDB drive (e.g., E drive)

o Verify MP3 DDB folder exists and is accessible

o Check if files are present in the folder

 Check for Active Reconstruction Jobs

o Look for DDB reconstruction jobs in Job Controller

o If running, wait for completion before taking further action

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DDB Reconstruction Process

Automatic DDB Reconstruction

Triggers automatically when:

 DDB database corruption occurs

 Files are missing from DDB database

 Services are not gracefully stopped before reboot

 SIDB engine process crashes

Three Phases of Normal Reconstruction

 Restore Phase

o Restores backup database from storage to DDB location

o Logs to check: auscopy [Link] (CommServer), [Link] (Media Agent),


CL [Link] (Media Agent)

 Add Record Phase

o Replays transactions to bring database up to date

o Reads new blocks created since last backup

o Adds missing records to recovered database

o Logs to check: DDB [Link], SIDB [Link], auscopy [Link],


scalable DDB [Link]

 Prune Record Phase

o Removes references to aged/deleted jobs

o Cleans up unnecessary records from last 24 hours

o Logs to check: SIDB [Link], SIDB [Link], library [Link]

DDB Backup Configuration

 Location: Media Agent > File System > Default Backup Set

 Default Schedule: Daily at 4 PM (auto-created when DDB partition is created)

 Purpose: Provides restore point for DDB reconstruction

Full DDB Reconstruction

When Full Reconstruction is Required

 DDB backup is unavailable, corrupted, or very old

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 Restore phase issues occur

 Add record phase fails repeatedly

 SIDB index shows corruption

 Chunks are missing from disk library

Full Reconstruction Process

 Only Two Phases: Add Record and Prune Record (no restore phase)

 Method: Builds database directly from chunks on storage

 Duration: Can take hours to days depending on database size

How to Initiate Full Reconstruction

 Right-click on offline DDB store

 Select "All Tasks" > "Recover DDB Database"

 Check option: "Reconstruct the entire DDB without using a previous recovery
backup"

 Click OK to start process

DDB Sealing Option

When to Use Sealing

 Full reconstruction shows excessive estimated time (24+ hours)

 Customer cannot wait for reconstruction to complete

 Need to resume backups immediately

Sealing Process

 Right-click DDB store > "All Tasks" > "Seal the DDB Store"

 Requirement: Minimum 15 GB free space on disk library

 Result: Creates new baseline DDB partition while preserving sealed store

 Benefit: New partition comes online immediately, backups can resume

Sealing Considerations

625. Sealed store remains until all jobs age out naturally

626. Cannot manually delete sealed store

627. Existing jobs in sealed store remain restorable

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628. Additional storage space required (15 GB minimum)

Storage Space Management

Checking Available Space

629. Navigate to Storage Pool section

630. Select disk library associated with DDB engine

631. View available free space before sealing decision

Moving DDB Partition to Larger Disk

When DDB database is full:

632. Right-click DDB store name

633. Select "All Tasks" > "Move Partition"

634. Select new larger disk location

635. Confirm move operation

636. Note: Partition will be offline during move operation

High Availability Recommendations

Creating Fault Tolerance

637. Best Practice: Create multiple DDB partitions on different media agents

638. Benefit: If one partition goes offline, backups continue using other partitions

639. Implementation: Add new partition through "Add Partition" option

640. Result: Eliminates single point of failure

Adding New Partition

641. Provision new media agent

642. Create new DDB partition path

643. Use "Add Partition" option in DDB configuration

644. Configure for fault tolerance

Key Points for Customer Communication

Setting Expectations

645. During DDB reconstruction, backups will not run

646. Inform customers about estimated completion times

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647. Explain impact of different resolution options

Decision Matrix for Customers

648. Wait for reconstruction: No additional space required, but extended


downtime

649. Seal DDB: Immediate backup resumption, requires additional 15 GB storage

650. Full reconstruction: Longer process, builds from scratch when backup restore
fails

Troubleshooting Workflow Summary

651. Initial Assessment

o Check media agent status

o Verify disk accessibility at OS level

o Look for active reconstruction jobs

652. Normal Reconstruction

o Wait for automatic completion if running smoothly

o Monitor three phases: Restore, Add Record, Prune Record

653. Failed Reconstruction

o Initiate full reconstruction if normal process fails

o Consider sealing if time constraints exist

654. Prevention

o Implement multiple DDB partitions for high availability

o Ensure adequate storage space planning

o Maintain regular DDB backup schedules

Next Session Preview

The next training session will cover index cache offline and full issues troubleshooting
procedures.

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Commvault Troubleshooting Training Notes

Session Overview

This session covers troubleshooting for index offline/full issues, upgrade failures, and
performance problems in Commvault backup environments.

1. Upgrade Failures

Common Upgrade Scenarios

928. CommServer upgrade failures

929. Media Agent upgrade failures

930. Client upgrade failures

CommServer Upgrade Troubleshooting

Primary Causes of Upgrade Failures

931. Corrupted Package Files

1. Issue occurs when copying software packages from local computer, jump
server, or staging server

2. Solution: Always copy packages in compressed ZIP format, not as folders

932. Antivirus Interference

1. Antivirus software blocking installation process

2. Solutions:

1. Stop antivirus software temporarily during downtime

2. Engage antivirus team for assistance

3. Check running antivirus via Task Manager or [Link]

4. Look for common vendors: CrowdStrike, McAfee

933. Operating System Issues

1. DLL file corruption preventing setup execution

2. Solutions:

1. Reboot the system (fixes 90% of cases)

2. If reboot fails, engage Wintel team (Windows team)

3. Test with other software installations (e.g., 7-zip)

4. If other software also fails, indicates OS-level corruption

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5. Final solution: OS re-imaging/reinstallation followed by software


recovery

Log Files for Upgrade Troubleshooting

Feature Release Upgrades (e.g., 11.3.2 to 11.3.6)

934. Log File: [Link]

935. Contents: Installation configuration, extraction process, version identification

936. Analysis: Use GH tail with filters to identify error messages (red text indicates
problems)

Maintenance Release Upgrades

937. Log File: [Link]

938. Usage: Monitor during upgrade to ensure new entries are being added

Post-Upgrade Service Issues

When Services Don't Start After Successful Upgrade

939. First Solution - Repair Option

1. Run setup file again from software location

2. Select "Repair existing instance" option

3. Process: Uninstalls and reinstalls in background while retaining:

1. Index cache files

2. Job results folders

3. Temporary files

4. Registry settings

5. Environment variables

4. Success rate: 90% of service startup issues

940. If Repair Fails

1. Check specific service logs ([Link], [Link])

2. Identify root cause from error messages

3. Address specific errors based on log analysis

2. Index Cache Issues

Index Cache Full Troubleshooting

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Location and Purpose

941. Path: Program Files > Commvault > ContentStore > IndexCache

942. Function: Stores temporary index databases per client

943. Impact when full: Index cache shows offline, backups go to pending state

Resolution Methods

Method 1: Disk Expansion (Preferred)

944. Procure larger disk from Wintel team

945. Right-click on index cache properties

946. Go to Catalog section

947. Browse and select new location with more space

948. System runs "Catalog Migration" job automatically

949. Index cache path updates from old location to new location

Method 2: Space Cleanup (When No Additional Disk Available)

950. Identify Space Consumers

1. Navigate to index cache location

2. Use TreeSize application (open source) for detailed folder analysis

3. Alternative: Right-click properties on folders (slower for large datasets)

951. Map Database to Client

1. Run "Index State" report from Health dashboard

2. Add columns: Backup Set ID, Database Name, Index Type

3. Match database GUID from folder to client name in report

952. Redistribute Index Load

1. Download "Change Index Server" workflow from [Link]

2. Import workflow if not available by default

3. Select client consuming large space

4. Move index from current media agent to another media agent

5. Frees up space on original media agent

Index Cache Offline Due to File System Corruption

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Symptoms

953. NTFS errors on index cache drive

954. Files show 0 bytes

955. IO errors when accessing files

956. Cannot open certain directories or files

Resolution

 Engage Wintel team for file system issues

 Run Check Disk (CHKDSK) with repair option

 After repair, index cache should come online

 Missing files after repair are acceptable (cache can rebuild)

3. Performance Troubleshooting

Identifying Performance Issues

Performance Indicators

 Compare current job throughput with historical data

 Example indicators of problems:

o Previous: 100 GB/hour, Current: 25 GB/hour

o Previous: 5 minutes completion, Current: 30-40 minutes

o Significant degradation in average throughput

Backup Job Performance Analysis

Three Key Operations in Backup Jobs

 Read Operation: Data read from client disk

 Data Transfer: Network transfer from client to media agent

 Write Operation: Data written to storage library

Performance Analysis Log

 Log File: [Link] (located on destination media agent)

 Path: ContentStore > Log Files > [Link]

 Analysis Method: Filter by Job ID to find specific job metrics

Reading Performance Metrics

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 Duration: Time period for metrics calculation

 Read Performance: Shows disk read throughput (GB/hour) and time spent

 Network Transfer: Data transfer speed between client and media agent

 Write Performance: Storage write throughput and duration

Performance Benchmarks

 Excellent: >100 MB/second

 Average: 30-100 MB/second

 Poor: <30 MB/second

 Very Slow: <20 MB/second

Bottleneck Identification and Resolution

Write Performance Issues

 Validation: Right-click library > Validate Mount Path

 Settings: Use default options or specify size (e.g., 1GB)

 Job: Creates "Storage Validation" job showing read/write throughput

 Next Steps:

o If storage-based: Engage storage team and storage vendor

o If local drive: Engage hardware vendor for firmware/RAID issues

Network Performance Issues

 Tool: Network Test 2 workflow

 Setup: Host-to-host testing between client and media agent

 Requirements: Port 25000 must be open through firewall

 Analysis: Compare results with historical network performance

 Next Steps: Engage network team with evidence of slow transfer rates

Read Performance Issues

 Location: Identify read path from subclient content settings

 Testing Methods:

o Copy large files (100GB+) between drives manually

o Use Windows Performance Monitor counters

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 Precautions: Get customer consent before running performance tools

 Next Steps: Engage storage/hardware vendor based on drive type

Restore Job Performance

 Process: Reverse of backup operation

o Read from library storage

o Data transfer from media agent to client

o Write to client destination drive

 Analysis: Same [Link] approach

 Troubleshooting: Apply same methodology as backup jobs

Aux Copy Job Performance

655. Components:

o Read from source library

o Data transfer (if different media agents)

o Write to destination library

656. Note: No data transfer component if source and destination use same media
agent

657. Log Analysis: Check destination media agent's [Link]

Key Troubleshooting Principles

Evidence-Based Approach

658. Always rely on log evidence rather than guessing

659. Collect concrete performance data before engaging other teams

660. Use proper tools and workflows for validation

Team Coordination

661. Storage Issues: Engage storage team and vendors

662. Network Issues: Engage network team

663. Hardware Issues: Engage Wintel/hardware teams

664. File System Issues: Engage OS teams

Best Practices

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665. Maintain awareness of infrastructure capabilities and baselines

666. Document historical performance for comparison

667. Always get customer consent before running diagnostic tools

668. Backup admin role is to isolate issues, not resolve infrastructure problems

Upcoming Topics

669. Storage pool issues

670. Pruning issues

671. Aging issues

672. Disaster Recovery (DR) procedures

673. Interview preparation session

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Commvault Database Disaster Recovery Training Notes

Session Overview

Training on performing disaster recovery of a Commvault database using the Recovery


Assistant Tool (Article 11.32)

Recovery Assistant Tool Use Cases

Primary Use Cases

957. Rebuild Commvault host after disaster

1. When Windows operating system hosting Commvault crashes

2. When system is not booting up

3. Solution: Reinstall OS and rebuild Commvault host

958. Hardware upgrade or migration

1. Moving Commvault database to new hardware

2. Complete rebuild on new hardware platform

Additional Use Cases

959. Building staging environments for database analysis

960. Testing upgrades in isolated environment

961. Creating development copies for testing purposes

Prerequisites for Recovery

Required Files

962. Commvault dump file (backup metadata)

963. DR backup file from network location (copy to local disk)

File Locations

964. DR Backup Location: Found in Control Panel > DR section

965. File Path Example: E:[path to DR backup files]

966. Important: Document this location for disaster scenarios when console access may
be unavailable

DR Backup Process

Creating Fresh Backup

967. Navigate to All Tasks > Disaster Recovery > Backup

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968. Verify storage policies:

1. Primary copy: Disk storage

2. Secondary copy: Tape storage

969. Run full backup job

970. Wait for completion (timing varies by environment)

Alternative Recovery Methods

When DR Files Are Missing or Corrupted

971. Tool: Media Explorer

972. Purpose: Retrieve metadata from backup media

973. Sources: Tape storage or disk library

974. Recovery Items: ISO files and dump files from storage libraries

Recovery Assistant Tool Process

Tool Location and Access

975. Tool Name: CS Recovery Assistant

976. Access: Right-click > Run as Administrator

977. Location: Available in Commvault installation directory

Recovery Steps

Step 1: Purpose Selection

978. Choose recovery type: Staging, Troubleshooting, or Production Recovery

979. Select "Production Recovery" for disaster scenarios

Step 2: Confirmation Warning

980. System displays warning message about decommissioned Commvault

981. Critical: Original Commvault must be decommissioned before proceeding

982. Type confirmation message to proceed

Step 3: File Selection

 Browse to DR backup location (E:\TR\Work\Application)

 Select latest backup file based on date

Step 4: Database Configuration

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 Specify extraction location for:

o Database files

o Database log files

 Choose appropriate drive (E: drive recommended)

Step 5: Recovery Execution

The tool performs the following operations:

 Stop all Commvault services

 Restore database from backup

 Check and upgrade database if needed

 Synchronize Commvault with restored database

 Execute post-recovery operations

Recovery Timeline

 Demonstrated Time: 10-15 minutes

 Typical Range: 20-30 minutes (environment dependent)

 Note: Patience required during process

Step 6: Post-Recovery Tasks

 License configuration (if new setup)

 Service verification in Process Manager

 Wait for all services to turn green

 Verify console accessibility

Important Warnings and Best Practices

When NOT to Use Recovery Assistant

 Avoid for minor issues: Try standard troubleshooting first

 Troubleshooting steps to attempt:

o Service restart attempts

o System reboot

o Repair operations

o Check for OS-level issues (DLL files, library files)

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Professional Guidance

 Exhaust all troubleshooting options before using Recovery Assistant

 Contact Commvault technical support when in doubt

 Use Recovery Assistant only upon technical support recommendation

Critical Safety Notes

 Recovery Assistant is a powerful tool requiring careful use

 Ensure original Commvault is truly decommissioned

 Document DR backup locations before disasters occur

 Maintain current backup files for successful recovery

Verification Steps

 Check Process Manager for service status

 Verify all services show green status

 Test console access and functionality

 Confirm database connectivity and operations

Key Takeaways

 Recovery Assistant Tool provides comprehensive disaster recovery capability

 Proper documentation of backup locations is crucial

 Tool should be used as last resort after exhausting troubleshooting

 Professional support consultation recommended for complex scenarios

 Regular DR backups essential for successful recovery operations

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Commvault Storage Troubleshooting Training Notes

Session Overview

This training session covers troubleshooting storage issues, data aging, and pruning
processes in Commvault backup systems. The focus is on disk libraries, cloud libraries, and
tape libraries.

Storage Pool Types and Identification

Storage Pool Categories

983. Simple Storage Pool: No deduplication configured

984. Deduplication Storage Pool: Dedup engine configured

985. Tape Storage Pool: For tape libraries

986. Cloud Storage Pool: For cloud-based storage

How to Identify Library Types

987. Go to Storage Resources > Storage Pool section

988. Check the type column for pool identification

989. For detailed library information: Storage Resources > Library section

990. In Library section, check Manufacturer column:

1. "Cloud" = Cloud library

2. Other manufacturers = Disk libraries

3. "Commvault" in simulator = Tape simulator

Troubleshooting Disk Library Storage Issues

Initial Investigation Steps

991. Right-click on storage pool > View Content

992. Check free space availability

993. Verify actual consumption vs. reported consumption

Best Practices for Mount Paths

994. Create one mount path per drive

995. Avoid placing other folders in the same drive

996. Dedicate entire drive for mount path usage

997. In production environments, use dedicated drives

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When Disk Library is Full

Step 1: Identify Storage Policies Using the Library

998. Right-click library > Properties > Association

999. Filter out snap copy entries (only contain metadata in KB)

1000. Note down actual storage policies using the library

Step 2: Check Storage Policy Dependencies

1001. Right-click storage pool > Properties > Storage Pool

1002. View dependent copies section

1003. Shows how many storage policies use the library

Step 3: Space Analysis Tools

1004. Use TreeSize application (open source) for detailed drive analysis

1005. Shows folder-wise consumption breakdown

1006. Helps identify hidden files or unexpected space usage

Step 4: Solutions for Full Storage

1007. Move Mount Path: Provision new drive and move mount path

1008. Clean Up: Remove unnecessary folders if possible

1009. Add Storage: Expand existing storage capacity

Verification Process

Compare total consumed space at drive level with application-level consumption. If there's a
mismatch, investigate at OS level using tools like TreeSize.

Data Aging and Pruning Architecture

Data Aging Job Process Flow

1010. Step 1: Data aging job runs (scheduled daily at 12:00)

1011. Step 2: Aged jobs move to mm_delete_af table in Commvault database

1012. Step 3: Archive files list sent to media agent

1013. Step 4: Metadata chunks pruned from storage

Archive Files Explained

 Every backup job is divided into multiple archive files

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 Archive files are logical files stored in Commvault database

 Media agent receives archive file information for cleanup

Physical Storage Structure

E Drive

└── MP1 (Mount Path)

└── CVMagnet

└── Volumes

└── Chunks (actual physical files)

Chunks Details

 Chunks are actual physical files on storage

 Contain metadata and actual backup data

 Media agent decides which chunks to prune based on archive file mapping

Non-Deduplication Storage Troubleshooting

Log Files for Non-Dedupe Issues

 Primary Log: Media Agent [Link]

 Search Keyword: "delete"

 What to Look For: Delete-related errors

 No Errors Expected: Successful pruning should show no delete errors

Data Retention Forecast Report

 Go to Reports section

 Select "Data Retention Forecast Report"

 In Library section, select specific library for troubleshooting

 Report shows jobs that should have aged but are still present

 Helps identify why jobs are not aging as expected

Deduplication Storage Troubleshooting

Initial Check for Dedupe Storage

 Go to Storage Pool > Select dedupe pool > Dedupe Engine

 Check "Total data size on disk"

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 Compare with actual consumed space on drive

 Values should match or be very close

Deduplication Database Structure

Three Main Tables in DDB

 Primary Table

o Contains unique signatures for blocks

o One signature per unique block

o Maintains reference counters

 Secondary Table

o Contains archive file references

o Maps backup jobs to archive files

o Links archive files to storage chunks

 Zero Reference Table

o Contains signatures with zero references

o Indicates blocks eligible for pruning

o Populated when signature counters reach zero

Deduplication Pruning Process (7 Steps)

Steps 1-3 (Same as Non-Dedupe)

 Data aging job runs

 Aged jobs move to mm_delete_af table

 Archive files sent to media agent

Steps 4-7 (Dedupe-Specific)

 Signature Counter Decrement: Blocks in aged jobs have signature counters


decremented

 Zero Reference Movement: When counters reach zero, signatures move to zero
reference table

 Archive Reference Cleanup: Archive file references deleted from secondary table

 Block Pruning: Blocks pruned from storage (S-files)

Signature Counter Example

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Signature 1 (S1): Counter = 4 (referenced by 4 blocks)

Signature 2 (S2): Counter = 3 (referenced by 3 blocks)

Signature 3 (S3): Counter = 2 (referenced by 2 blocks)

When jobs are deleted:

 Counters decrease based on block references

 When counter reaches 0, signature moves to zero reference table

 Only then blocks become eligible for pruning

Why Space May Not Be Reclaimed

Even after deleting many jobs, space might not be reclaimed because:

 Signature counters haven't reached zero

 Other jobs still reference the same blocks

 No entries in zero reference table means no blocks eligible for pruning

Deduplication Storage Log Files

Key Log Files for Troubleshooting

674. SIDB_prune.log: Shows pruning-related activities and errors

675. SIDB_engine.log: Shows deduplication engine operations

Common Issues Preventing Pruning

676. DDB Storage Offline: Deduplication database partition offline

677. Media Agent Offline: Media agent not accessible

678. Drive Errors: NTFS errors or IO errors on storage drive

679. Mount Path Offline: Any mount path in offline state

How to Check DDB Status

680. Storage Pools > Select dedupe pool > Check for red icons

681. Click on DDB partition to verify online status

682. All components must be online for pruning to work

Micro Pruning vs Macro Pruning

Micro Pruning

683. Automatic process for supported storage

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684. Reclaims fragmented free space within storage blocks

685. No admin intervention required

686. Supported when "Sparse Support" is enabled

Storage Fragmentation Concept

Storage Block (12 MB total):

[Valid Data][Free][Valid Data][Free][Valid Data][Free]

687. Gray blocks = Valid data

688. Cross blocks = Freed space (fragmented)

689. Micro pruning reclaims fragmented free space

How to Check Micro Pruning Support

690. Go to Library > Mount Path properties

691. Look for "Sparse Support" checkbox

692. If enabled: Micro pruning supported

693. Right-click > Properties > "Support drilling of holes" = Yes

Macro Pruning (Space Reclamation Job)

Required when micro pruning is not supported:

Manual Execution

694. Select dedupe store (e.g., File Store)

695. Right-click > All Tasks > Run Space Reclamation

696. Default options: Defragmentation enabled, Clean orphan data unchecked

Automatic Scheduling

697. Right-click > View Schedules

698. Look for "DDB Space Reclamation" schedule

699. Runs daily at 9:00 AM by default

700. Only executes on libraries without micro pruning support

S-File Operations

701. S-File Truncation: Reorganizes blocks (used blocks on one side, unused on
other)

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702. S-File Deletion: Complete file deletion when all blocks are unused

Key Troubleshooting Commands and Locations

Storage Analysis

703. TreeSize application for drive space analysis

704. Compare drive-level consumption vs application consumption

705. Check mount path structure and organization

Log File Locations

147. Non-Dedupe: Media Agent [Link] (search "delete")

148. Dedupe: SIDB_prune.log and SIDB_engine.log

149. Process Manager shows SIDB engine status

Status Verification

150. Storage pool properties for capacity information

151. Library association for policy dependencies

152. DDB partition status for online/offline verification

153. Mount path sparse support for micro pruning capability

Best Practices Summary

154. Storage Design

1. One mount path per drive

2. Dedicated drives for mount paths

3. Regular capacity monitoring

155. Troubleshooting Approach

1. Start with capacity verification

2. Check policy associations

3. Verify log files for errors

4. Ensure all components are online

156. Deduplication Management

1. Monitor signature counters and zero reference table

2. Verify DDB partition health

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3. Understand pruning dependencies

4. Leverage automatic space reclamation when needed

157. Maintenance

1. Regular data aging job monitoring

2. Space reclamation job scheduling

3. Log file review for error identification

4. Capacity planning and expansion

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