ACTIVITY 1 UNIT II Process Mapping
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ScribdTranslationsACTIVITY 1 UNIT II Process Mapping
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ScribdTranslationsMAPPING OF
PROCESSES
QUESTIONNAIRE
Master: Eng. Sergio Gurrola
Diego Aaron Meléndez Coss
URN–TOTAL QUALITY CONTROL–NOVEMBER 2022
UNIT II -- Activity 1 - Process Map
Instructions: Respond in detail using a PowerPoint and/or Word file.
Convert to PDF when uploading to the platform the following questions about the
process mapping tool.
It is important to conduct professional research and take care of aspects such as
spelling and writing. In the end, personal conclusions about must be included
the topics researched, as well as the sources of information used.
Questionnaire
What is a process map or mapping and what is its purpose?
It is a technique used to visually plan workflows and processes.
It involves the creation of a map, also known as a flowchart,
process flow diagram or workflow diagram.
Generally, the process map of a company is represented with a
value diagram.
The purpose of process mapping is to communicate how a process works
in a concise and direct manner.
Allows team members to easily understand how to carry out
a specific process without too much verbal explanation. When creating a map
from start to finish processes, you can better understand how the process works
complete and identify inefficiencies. Likewise, it is an effective tool to achieve
a continuous improvement of all processes.
It is therefore a fundamental technique in project management.
process map allows to represent the processes and the interrelations. The task
The main thing to carry it out consists of identifying the company's processes and
linking processes with each other according to their execution order, in a way
structured.
2. What benefits can be obtained by using the mapping tool?
processes?
A process map is much more than a simple diagram. When it is
well done, without errors, provides a lot of vital information for the development of the
business activity.
The benefits of process maps are as follows:
Detect competitive advantages.
Identify possible improvements or corrections, as well as new ones.
opportunities for the business.
Manage the resources and activities of the company.
Identify the key roles of the company.
Define the responsibilities and functions of each employee.
Identify the current and future needs of customers.
Improve the flow of information between the different processes and/or
departments.
3. What are the main symbols used in process maps?
The key symbols of process maps include actions, steps of
activities
involved, quantification of the process and time required.
The basic symbols used in a process map 'to describe
fundamental elements of the process are.
Arrow.
Circle.
Diamond.
Box.
Oval.
Rectangle.
These symbols come from Unified Modeling Language or UML, which is a
international standard for process mapping.
4. Mention and briefly explain the main steps in the elaboration of a
process map
1. Identify which process you want to map and its components
The ideal is to identify the process in which problems have been detected that
they interrupt the progress of the work or one that is about to increase its workload
tasks or number of collaborators, ensuring that all have been obtained
information about it, that is:
The responsible parties involved.
The other areas that depend on that workflow.
The work stages.
When it starts and when it ends, according to the other processes that there are in the
company.
The time it takes for each stage.
What does the progress of the work depend on?
The rules.
2. Detail each process in a document
Once the previous data is available, it is necessary to first register it in
a document can be divided into chapters or sections. This with the purpose of
officially state what the work process consists of.
3. Diagram the process
It is ideal to start a sketch of your process map, it will help to abstract everything.
the actions in something visual. This avoids starting from scratch and doing
corrections when you are fully engaged with the map.
4. Create the map
It's time to make the map. Digital tools can be used so that
be faster to request the design team that will bring it to life
mapping.
5. Save it and review it constantly to improve it.
There is no process that cannot be improved, hence the importance of
keep it in case adjustments are needed or someone wishes to consult it for
check a detail.
