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In management text books you will discover that there are five management styles (1) Autocratic, (2) Paternalistic, (3) Democratic, (4) Laissez-Faire, and (5) Servant Leadership. An authoritarian manager runs the entire operation with as little feedback from other team members as possible. Just as authoritarian managers, paternalistic managers run the entire operation but involve other team members to make sure they have a sense of fulfillment. A democratic leader makes sure that everyone has a voice and that each opinion weighs equally. With laissez-faire the manager steps back and lets the other team members make the majority of all decisions. Lastly, servant managers provides a model for employees of what it means to serve internally, and that's something they can apply to the customers they deal with (Dubois). Selecting the correct management style may lead to greater motivation and productivity from ones staff. However, it is not as easy as just 'picking' a style. Managers personalities and characteristics will influence the type of style they will use. One downside to authoritarian managers is their demeanor can result is decrease motivation and increase staff turnover because staff are not consulted and do not feel valued (Management). Standard in the society of corporate America a democratic management style can slow decision making down because people need to be consulted. Also some employees may take advantage of the fact that their manager is democratic by not working to their full potential and allowing other group members to 'carry' them (Management). Paternalistic managers seem to have characteristics of both authoritarian and democratic managers. Even though laissez-fair managers sets the tasks and gives staff complete freedom to complete the task . . . He or she is there to coach or answer questions, supply information if required (Management). Throughout our project, our team was able to better comprehend the differene between all of the management styles, especially when we decided to fullfil one of the biggest student needs of our school. Our team decided to mentor students currently enrolled in Microcomputer Applications, CGS1570, course. Our team originally consisted of seven team members, but as management styles conflicted some team members decided to leave and complete their own project. Needless to say those two members praticed authoritarian management style which didnt work well for the rest of the team who believed that each of us should have an equal say in how our team should function. Learning of these management styles tought us how to properly manage a group and also tought us that it doesnt matter how big or small the group of t you have under you, you will always aquire obsticles along the way. Leadership and management are two distinct concepts, but the distinction between the two can often be indistinct. This may arise from when one person is employed to fulfill the position of both team leader and manager. Leadership is less about your needs, and

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more about the needs of the people and the organization you are leading. Leadership styles are not something to be tried on like so many suits, to see which fits. Rather, they should be adapted to the particular demands of the situation, the particular requirements of the people involved and the particular challenges facing the organization(Company). It is the team leaders responsibility to determine the direction and goal(s) of the team; its the managers responsibility to conqur any obstacles that obscure the path of the team in reaching there goal(s). Together the team leader and manager will inspire and motivate their team to achieve their goal(s). Teams are groups of people with predetermined purpose of achieving a goal or set of goals, through the use of collective efforts, resources and collective responsibility for the results achieved. Teams have been used since time immemorial by common men to achieve uncommon results. Teams are formed for challenges (objectives/goals) especially to compete with another team or teams either for awards, for leisure and for vocation or a combination of these (B.V.). We discovered some enlighting books that we feel would be beneficial to read for anyone wanting to assume a role as a manager: 1. The Cornerstones of Engaging Leadership, By: Casey Wilson 2. The Five Commitments of a Leader, By: Mark Leheney 3. Anytime Coaching: Unleashing Employee Performance, By: Teresa Wedding Kloster and Wendy Sherwin Swire 4. The Invinsible Spotlight: Why Managers Cant Hide By: Craig Wesserman & Doug Katz 5. Aspire: Discovering Your Purpose Through the Power of Words, By: Kevin Hall The first three books can be located in the bookstore on the website www.managementconcepts.com, and the last two books can be located in the books department on www.amazon.com. Daniel Goleman says Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through the emotions (leadership On "primal leadership"). It is my opion that this service learning project has helped me become a better leader. I say this because I learned to let go of the reins and delegate responsiblilties more then I normally do. It taught me to trust in others that they will do what is right even though I have reserves that it will be done to my satisfaction. This was a powerful lesson because I learned that while one team has the same

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overall goal each member of the team has a different view point or perspective on who to reach that goal. I feel that our team was very successful in our choice to mentor for our service-learning project. We got the opportunity to help fellow students, build freindships with other classmates that we probably wouldnt have had the chance to since this is on online course, and even more importantly it gave us the opportunity to practice being leaders/managers. I think one of the hardest things for me to overcome during the project was allowing other team member(s) to feel that they were in charge of this project. I learned that for some, even though they arent really in charge, if they think they are they are more productive and willing to participate and excel in their work. Sometimes as managers it is better to allow team member(s) to feel that they have authority over you to avoid unwarranted friction and conflict for the whole team. After all being a manager isnt about the title manager, it is about reaching/ superceding the teams goal(s) with peace and harmony amongst all team members. The best way to do this is by using McGregors Theory Y and Argyrils Theory of Adult Personality. I was very thankful that we had to complete this assignment because it made me become a productive member in the community. I tried volunteering at Red Cross over the spring but the manager decided I would make a great personal assistance to him, and utilized my skills to organize his personal life. Needless to say that experience left a sour test, and I havent cared to volunteer since. After a few mentoring sessions though I finally got to feel the joy of giving back to the communitiy. The students that we got to help really appreciated our services, which inspired me to volunteer in other departments on campus as well. A few of the current team members feel so moved by the project that we decided to continue mentoring after the course is over. Hopefully we will even be able to recruit some off the spring course students who will be taking this course so we can expand on the availability of times for mentoring. In conclusion one must always remember that even though a group of members share the same idea and goal(s), everyone has different views and procedures on how to accomplish them. The important thing to remember is to work together. Unexpected things happen in life, and when it does plans must to be altered to accomdate those conditions at that exact moment. The harderst part of it, is making the smooth transition through the obstacle(s). Open communication, dedication, persistence, honesty, integrity, and patience are all tools that a leader/manager must posse in order to be successful.

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Works Cited How to Change Your Management StyleInc. Opportunity at every step.http://www.inc.com/guides/201105/how-to-change-your-management-style.html leadership On "primal leadership"2011danielgolemanhttp://danielgoleman.info/topics/leadership/ Leadership Styles2011http://guides.wsj.com/management/developing-a-leadershipstyle/how-to-develop-a-leadership-style/ Management Styles2011http://www.learnmanagement2.com/leadership%20styles.htm Team Management: Lessons from the Leadership Styles of Successful Team Managers2011http://www.scitopics.com/Team_Management_Lessons_from_the_Leadersh ip_Styles_of_Successful_Team_Managers.html

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SERVICE LEARNING PROJECT JOURNAL ENTRY 1

Name: -----

Date: _9/21/11 Hours Completed: 11.55 Hours

Days Worked: September 6, 8, 9, 14, 15, and 21 Brief Description of Activities:

We had a first team meeting where we established days and times individuals would mentor, We went over how important communication between members and team leaders are, and that all work needs to be a team effort and completed in a timely manner. We choose which flyer we wanted to have distributed to students. By 9/25/11 each mentoring team will have completed two mentoring sessions. Problems Encountered: Lack of communication between team members. Individuals not completing scheduled task on time. First day for mentoring, in library, was confusing since individuals didnt know where to go. Also need mentors paying attention to individual who enter the room and have them ask if the individual is seeking assistance for MGS1570. On the first day of mentoring at TAFB no one attended the mentoring session, which is time wasted at TAFB. Finding a time and place so everyone can get together, with all of our very different schedules, is challenging.

Demonstrated Strengths: Leadership, problem solving, communicating skills, patience, and time management.

Areas for Development: Team work, better communication between team members, and team members need to complete their assigned task in a timely manner. After the second session of mentoring at TAFB, and having no students attend, that team will probably relocate to the main campus. Development Plan:

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Since we no longer have a bad apple on our team, the team is functioning very well in all areas. The main concern that we have now is the lack of students, meaning none, attending the mentoring session at TAFB. We believe that the TAFB team should relocate to the main campus, in order to utilize their time efficiently, to provide an additional mentoring session on main campus. I also need to brainstorm on how to obtain more mentors.

Management Theories Applied: In my opinion I have applied to theories during our team project, McGregors Theory Y and Argyrils Theory of Adult Personality. I say this because deadlines are established, and I give the team members their independence to do the assigned task without hovering over them. I dont babysit my team members. I treat them as adults and trust that they will get their work done by the deadline. Also while I am heading this project, every decision is a team based decision.

Comments: First day of mentoring at the library was a nightmare. Mentors who were supposed to be there were late. That evening though our team pulled together at 10:00pm to discuss how to resolve the issue. For the most part everyone is pulling their own weight in our project. I would like it if our team spent more time discuss how the project is going. However I understand that we all have very different schedules which makes it hard to get everyone together at the same time and place. I would like to see more students attending mentoring sessions though.

Service Learning Project Journal Entry 1

5/17/12

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SERVICE LEARNING PROJECT JOURNAL ENTRY 2 Name: ----Days Worked: Seot. 28, and Oct.r 5 Brief Description of Activities: I helped Dan Graney with HOPE assignment for Mrs. Boyds class. Then on October 8 two students attended but neither asked for help; there were working on other class assignments and didnt get around to their assignments for CGS1570 before 1:00 pm. Date October 8, 2011 Hours Completed: 2.15 hours

Problems Encountered: We still need have a team member showing up ten minutes late to start his assigned mentor session, and waiting until a few hours before his assigned mentor session to inform me that he will not be able to make it. Also while our communication has improved there is still more room for improvement.

Development Actions Taken: We had a group discussion, excluding the member we were discussing about, on whether we feel that he can remain a member of this group since he cant arrive on time since day one of this project. However after having a conservation with his gentleman he made it clear that he wanted to be a member of this team and would better manage this time to be where he is suppose to on time; he even showed up for his mentoring session that he requested someone else cover for him. So out team has decided that as long as he is good on this word we would be happy for him to remain a member of our team. Management Theories Applied: In my opinion I have applied to theories during our team project, McGregors Theory Y and Argyrils Theory of Adult Personality. I say this because deadlines are established, and I give the team members their independence to do the assigned task without hovering over them. I dont babysit my team members. I treat them as adults and trust that they will get their work done by the deadline. Also while I am heading this project, every decision is a team based decision.

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Comments: At times it can be very frustrating because our team is formed of many overachievers. At different times throughout the project team members will change something, for example two team members decided to change a team meeting day and time, without checking with everyone and now it conflicts with a prior obligation that I am already committed to.

Service Learning Project Journal Entry 2

5/17/12

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SERVICE LEARNING PROJECT JOURNAL ENTRY 3 Name: ----Days Worked: Oct 19., Oct 26, and Oct 29 Brief Description of Activities: On October 19 I helped Dan Graney with an Excel assignment for Mrs. Boyds class. Then on October 26 nobody attended the mentoring session. And on October 29 I I helped Lee Gardner with 4 Excel assignments for Mrs. Sauls class. Problems Encountered: Unexpected circumstances happening in life, like a death of a family member or individuals becoming ill. We also had some staff members inquire as to why we had to cancel a mentoring session on Saturday. Apparently these staff members were quite upset that we had to cancel and became very nosey. This upset a few members of our team that the staff acted in such a fashion considering that we are volunteers. Date October 27, 2011 Hours Completed: 5 hours

Development Actions Taken: We had another team meeting on the 13th of October just to get together and see how everyone was doing. We discussed the challenges that the students are having to see if there was anything that we needed to do differently to better prepare them for class. Management Theories Applied: In my opinion I have applied to theories during our team project, McGregors Theory Y and Argyrils Theory of Adult Personality. I say this because deadlines are established, and I give the team members their independence to do the assigned task without hovering over them. I dont babysit my team members. I treat them as adults and trust that they will get their work done by the deadline. Also while I am heading this project, every decision is a team based decision. Comments: At times it can be very frustrating because our team is formed of many overachievers. At different times throughout the project team members will change something, for example

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two team members decided to change a team meeting day and time, without checking with everyone and now it conflicts with a prior obligation that I am already committed to.

Service Learning Project Journal Entry 3

5/17/12

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Log Hours for SLP

Data
9/6/11 9/8/11 9/8/11 9/9/11 9/14/11 9/14/11 9/14/11 9/15/11 9/21/11 9/22/11 9/28/11 10/5/11 10/19/11

Time
8:00-10:00 pm 3:00-3:30 pm 6:00-7:30 pm 8:00-8:30 pm 10:15-10:30 am 10:30 am-12:30 pm 10:00-12:00 pm 9:10-10:00 am 10:30 am-12:30 pm 9:30-10:30 am 10:45 am - 1:00pm 11:00 am - 1:00pm 11:00am-12:00pm

Length of Time
2.00 0.30 2.30 0.30 0.15 2.00 2.00 0.50 2.00 1.00 2.15 2.00 1.00 2.00 2.00 2.00 2.00 1.50 1.50 28.70

Description
Completed Proposal Designed flyer for review at team meeting Team meeting, discussed protocol and and mentoring schedule Communicated with other team memebers and put final touches on flyer Created log sheet for hours; Created sign in sheet for students Available for mentoring CGS1570 at TAFB Discussed mentoring problems today with other team members Office time with Mrs. Boyd Available for mentoring CGS1570 at TAFB Helped Bob Wise with assignments for Word Chapter 1 and 2 Helped Dan Graney with HOPE assignment Available for mentoring CGS1570 at BS105 Helped Dan Graney with Excel assignment Available for mentoring CGS1570 at BS105 Helped Lee Gardner with Excel assignments Helped Lee Gardner with Excel assignments Charles Kintiz Excel Nelson Available for mentoring CGS1570 at BS105 Available for mentoring CGS1570 at BS105

10/26/11 11:00 am - 1:00pm 10/29/11 11/2/11 11/9/11 1:00 - 3:00pm 11:00 am - 1:00pm

11:00 am - 1:00pm 11:00 am 11/16/11 12:50pm 11:00 am 11/30/11 12:50pm Total Hours