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Marketing

Customer value encompasses what a customer receives from a product or service relative to its cost, including quality and usefulness. Understanding customer needs and providing good service enhances perceived value, leading to customer satisfaction and loyalty. Prioritizing customer value can differentiate a business from competitors and contribute to its growth.

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kirvygabrielaustria
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16 views1 page

Marketing

Customer value encompasses what a customer receives from a product or service relative to its cost, including quality and usefulness. Understanding customer needs and providing good service enhances perceived value, leading to customer satisfaction and loyalty. Prioritizing customer value can differentiate a business from competitors and contribute to its growth.

Uploaded by

kirvygabrielaustria
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

What I Learned About Customer Value

Customer value is what a customer gets from a product or service based on what they pay for it. It
is not just about the price but also the quality and how useful it is. A product has value when it can
meet the customer’s needs. Good customer service can make the product more valuable.
Businesses should know what their customers want and expect. Customer value also includes
feeling satisfied and trusting the business. When customers feel appreciated, they tend to stay loyal.
Loyal customers usually tell others about the business. Giving good customer value helps a
business stand out from competitors. In the end, focusing on customer value helps the business
grow.

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