IILM-GSM Varun singh chauhan Roll no FT-11-1100

Class-PGDM (B)

Emotional intelligent
The capacity for recognizing

our own feelings and those of others, for motivation ourselves and for managing emotions well in ourselves and in our relationship.

Cont..
Emotional intelligence addresses the

emotional, personal, social, and survival dimension of intelligence. EQ is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings. A dictionary definition might include an array of noncognitive capability, competencies, and skills that influence ones ability to succeed in coping with

Domains of emotional intelligence

Intrapersonal ---

Adaptability---emotional self-awareness solving Self-regard testing Self-actualization Independence Interpersonal----management Empathy

problemReality flexibility Stress Stress

Cont..
General mood

Happiness Optimism

why is EQ so important?
E.Q predicts work performance three times better then I.Q prediction range varies between 15-45%. Leadership is largely an emotional

Cont..
All interaction can be gauged alone a

continuum from emotionally toxic to nourishing Two third of workers say communication problems are the leading cause preventing them from doing their best work. E.Q is one of the best predictors of divorce and marital satisfaction.

Emotional intelligence
Self awareness Self regulation Self motivation Awareness of other (empathy) Social skill

Self awareness
Knowing what are feeling Using this in decision making Being realistic about our abilities and self

confident in a grounded way.

Cont
Self regulation
Managing our emotions to help us get things done, recovering well up set, being prepared to wait for result.

self motivation
Using our values to guide us towards challenge goals, persevering in the face of setbacks taking the initiative and being flexible to achieve result.

Cont.
Empathy Sensing others feelings needs and concerns and understanding different perspectives. Social skill
Influence other, building relationships managing confict, persuading and leading , enabling cooperation and teamwork.

Managing ones own emotions

EI is like a smoke alarm--were not good at

influencing whether a particular emotion will arise. EI tells us something is arising. We do have tremendous individual variability in the degree to which we can consciously limit the duration of unpleasant emotions and the degree of influence over the behaviors which may arise.

Emotional development
We develop external strategies first Then we develop social strategies Girls do better at developing strategies overall

Using emotions to maximize intellectual processing and decision making

As a person matures, emotions begin to shape and improve thinking by directing a persons attention to important change.,

Utilizing mild emotional swings to perform ones options more effectively

Gut feeling can be used to effectively guide
decisions--a neurological understanding of how unconscious and conscious gut feelings guide decisions, e.g., when prioritizing, emotions help move the decisions.

Harness emotions to promote or hinder

motivation. (Anxiety, hostility, sadness) Emotional swings to increase the accuracy of ones perspective on future events.

Emotional intelligent a challenge

For emotional intelligence or emotional literacy to be really meaningful, these ideas need to have value in the outer as well as the inner world they should have an impact upon organisational and community, as well as individual, life.