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About AVAYA AVAYA Solutions

Why Jaya Teknik?
Discussion

© 2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

1

AVAYA, a Global Leader in Business Communications
$5+ billion leader in IP telephony and communications applications

Global presence
– 58% U.S.; 42% International – Product sales: 43% direct; 57% indirect 100,000,000 users of Avaya globally – 1 million businesses in 150 countries
8.4% 57.8%
NAR EMEA APAC

29.9%

– More than 900 of the Fortune 1000
3.9%
CALA

Industry leading R&D with 4000+ patents / applications(1) 2,500 distribution partners; 4,200 ISV’s 18,000 Employees worldwide Track record in managing effectively through technology transitions

Revenue % by Region

– Former division of AT&T and Lucent, spun-out as independent company in October 2000 – Acquired by private equity firms Silver Lake Partners & TPG Capital in October 2007

Sources: IDC, Synergy, Infotech, Frost and Sullivan and others (1) Worldwide patents, including pending applications
© 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia 2

Jaya Teknik Indonesia 3 . Singapore Policy of strong R&D investment to 5% continue 0% FY 07 © 2008 Avaya Inc. PT. Israel. India Japan..Continued R&D Investment R&D as a % of Revenue 25% Strategy of consistently investing in R&D in order to support applications leadership and software development ~75% of R&D is software based 20% 15% Avaya Labs around the globe 10% 17.6% – U.7% 12. Germany. All rights reserved.3% 15.S.

AVAYA Market Share AVAYA World Wide Market Share in Enterprise Telephony 50% AVAYA World Wide Market Share in IP Telephony 50% 40% 30% 40% 30% 20% 40% 20% 24% 10% 10% 24% 13% 0% 14% 9% 0% FY 07 Sources: Dell’Oro FY 07 Sources: Synergy Research © 2008 Avaya Inc. PT. Jaya Teknik Indonesia 4 . All rights reserved.

Inc. Kraus. Jaya Teknik Indonesia 5 .AVAYA Market Share AVAYA World Wide Market Share in Call Center 50% AVAYA World Wide Market Share in Converged Telephony 50% 40% 30% 40% 30% 20% 38% 20% 37% 10% 10% 13% 0% 11% 0% 16% 2% FY 07 FY 07 Sources: Gartner. 2008 Sources: Synergy Research © 2008 Avaya Inc. D. 2007. Worldwide. PT. June. Contact Centers. Market Share.. All rights reserved.

& Korea © 2008 Avaya Inc. All rights reserved. Jaya Teknik Indonesia 6 . Australia. Japan.700+ employees Regional Headquarters: Singapore Presence in 11 countries 85+ Business Partners 6 NOC/Technical Support Centers 9 Executive Briefing Centers 4 Training Centers Avaya Labs R&D: India. PT.Avaya in APAC 1. Singapore. China.

Jaya Teknik Indonesia 7 . All rights reserved. PT.About AVAYA AVAYA Solutions Why Jaya Teknik? Discussion © 2008 Avaya Inc.

All rights reserved. IP) Can handle up to 450 Trunk (Analog.AVAYA IP-PABX System AVAYA S8300C Media Server Simplex Blade Form Can handle up to 450 Extension (Analog.000 BHCC (Busy Hour Completions) Support LSP Mode © 2008 Avaya Inc. PT. Jaya Teknik Indonesia 8 . Digital. Digital. IP) Can handle up to 10.

3U High Has 8 Media Module Slots If Combine with AVAYA S8300C Media Server then can have up to 450 Extensions & 450 Trunks If Combine with AVAYA S8510 Media Server then can have up to 2400 Extensions & 800 Trunks Support LSP & SLS Mode © 2008 Avaya Inc. Jaya Teknik Indonesia 9 . PT.AVAYA IP-PABX System AVAYA G450 Media Gateway 19” Rack Mounted. All rights reserved.

and Contacts applications Security. H. QoS. All rights reserved. PT.1af – Class 2 Adjustable display Wall mountable Customizable faceplate 12-month warranty Hearing-aid.AVAYA IP-PABX System AVAYA IP-Phone 9640 Display – Hi-Resolutions Color – 3.8” 320x240 USB interface Ethernet switch (2 interfaces) – 10/100 or Gigabit module can be added PoE 802. Authentication. TDD compatible WML applications Unicode support for 14 languages Call log.323. and SIP compatibility © 2008 Avaya Inc. Jaya Teknik Indonesia 10 .

and SIP compatibility © 2008 Avaya Inc. All rights reserved. TDD compatible WML applications Unicode support for 14 languages Call log.1af – Class 2 Adjustable display Wall mountable Customizable faceplate 12-month warranty Hearing-aid. Authentication. and Contacts applications Security. QoS.323.AVAYA IP-PABX System AVAYA IP-Phone 9620 USB interface PoE 802. Jaya Teknik Indonesia 11 . H. PT.

726 Quality of Service (QoS) using 802.323 support only Codec include G. G. All rights reserved. G.729A/B. PT.1p/Q and/or DiffServ © 2008 Avaya Inc. Jaya Teknik Indonesia 12 .711.AVAYA IP-PABX System AVAYA IP-Phone 1608 3 x 24 Character Backlight Display Contacts application with up to 100 entries Call Log application with up to 100 entries Integrated Ethernet Switch Full duplex 2-way speaker with Omni directional microphone IP H.

All rights reserved.729A QoS Support (802. Jaya Teknik Indonesia 13 .323 Communication Protocol Support Voice Codec G.711.1 p/Q DiffServ) © 2008 Avaya Inc.AVAYA IP-PABX System AVAYA IP Speakerphone 4690 Can store up to 50 Numbers of Contacts or Speed Dials Visual Alerting Multi Language Support H. G. PT.

All rights reserved. PT.AVAYA IP-PABX System AVAYA IP Soft-phone Access to AVAYA Communication Manager Station Features Local Phone Directory Call Log and Redial List Instant Messaging (IM)-only mode of operation Bluetooth Headset Support Enhance Desktop Integration Password Protected Login Session © 2008 Avaya Inc. Jaya Teknik Indonesia 14 .

PT.AVAYA IP-PABX System AVAYA Extension to Cellular Feature One Number Availability Simultaneous Ringing Office Caller ID Continuous Connection Cellular Standard Independent © 2008 Avaya Inc. Jaya Teknik Indonesia 15 . All rights reserved.

connected to the organization as if they were at their desk Interoperability: AVAYA uses industry’s standards and optimizes its applications to run on any network Experience and Support: AVAYA has been the telephony industry leader for decades resulting in the broadest suite of communications applications. PT. Jaya Teknik Indonesia 16 . All rights reserved. only need one cable for Data and Voice Investment Protection: No need to change the IPT Infrastructure if you want to implement AVAYA's Unified Communication Solutions in the future Lower Operational Cost Security: Industry-leading end-to-end media encryption protects each IP call Productivity: make mobile employees “Enterprise-Enabled”. and services to deliver best in class IP © 2008 Avaya Inc. innovations. one-name/onenumber accessibility.Benefit using AVAYA IP-PABX System Simplicity: Simple in wiring management.

About AVAYA AVAYA Solutions Why Jaya Teknik? Discussion © 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia 17 .

Jaya Teknik Indonesia 18 . All rights reserved. supported by solid management with long experience in business © 2008 Avaya Inc.Why JAYA TEKNIK? ISO 9001:2000 Certified as Standard operation to deliver high level and consistent customer support Certified Engineers to deliver customization of your call center requirements Complete demo systems and training facilities for hands-on experience prior to implementation High Availability of spare parts for faster problem resolution. PT. supported by 24x7 hotline services Certified sales to better understanding your business needs.

Singapore © 2008 Avaya Inc. PT. Certified ISO 9001:2000 Standard Procedure in the Installation and Maintenance Process by PSB.Who is JAYA TEKNIK? 1970. All rights reserved. become the First Authorized Distributor of AT&T who later change it’s name to Lucent Technologies in 1996 and in October 2000 further spin-off to be a new company called AVAYA 1995. Jaya Teknik Indonesia 19 . Establish as part of PEMBANGUNAN JAYA GROUP 1991.

PT.About AVAYA AVAYA Solutions Why Jaya Teknik? Discussion © 2008 Avaya Inc. Jaya Teknik Indonesia 21 . All rights reserved.

All rights reserved.© 2008 Avaya Inc. Avaya – Proprietary & Confidential. Under NDA 22 .