About AVAYA AVAYA Solutions

Why Jaya Teknik?

Discussion

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PT. Jaya Teknik Indonesia

AVAYA, a Global Leader in Business Communications

$5+ billion leader in IP telephony and communications applications

Global presence
58% U.S.; 42% International Product sales: 43% direct; 57% indirect 100,000,000 users of Avaya globally 1 million businesses in 150 countries
8.4% 57.8%
NAR EMEA APAC

29.9%

More than 900 of the Fortune 1000

3.9%
CALA

Industry leading R&D with 4000+ patents / applications(1) 2,500 distribution partners; 4,200 ISVs 18,000 Employees worldwide Track record in managing effectively through technology transitions

Revenue % by Region

Former division of AT&T and Lucent, spun-out as independent company in October 2000 Acquired by private equity firms Silver Lake Partners & TPG Capital in October 2007

Sources: IDC, Synergy, Infotech, Frost and Sullivan and others (1) Worldwide patents, including pending applications
2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia 2

Continued R&D Investment

R&D as a % of Revenue
25%

Strategy of consistently investing in

R&D in order to support applications leadership and software development ~75% of R&D is software based

20% 15%

Avaya Labs around the globe

10%

17.3%
15.7% 12.6%

U.S., Germany, Israel, India Japan, Singapore Policy of strong R&D investment to

5%

continue
0%

FY 07

2008 Avaya Inc. All rights reserved.

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AVAYA Market Share

AVAYA World Wide Market Share in Enterprise Telephony
50%

AVAYA World Wide Market Share in IP Telephony

50%

40% 30%

40% 30%

20%

40%

20%

24%
10% 10%

24%

13%
0%

14%

9%
0%

FY 07
Sources: DellOro

FY 07
Sources: Synergy Research

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

AVAYA Market Share

AVAYA World Wide Market Share in Call Center
50%

AVAYA World Wide Market Share in Converged Telephony

50%

40% 30%

40% 30%

20%

38%

20%

37%

10%

10%

13%
0%

11%
0%

16% 2% FY 07

FY 07
Sources: Gartner, Inc., Market Share, Contact Centers, Worldwide, 2007, D. Kraus, June, 2008

Sources: Synergy Research

2008 Avaya Inc. All rights reserved.

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Avaya in APAC
1,700+ employees Regional Headquarters: Singapore Presence in 11 countries 85+ Business Partners 6 NOC/Technical Support Centers

9 Executive Briefing Centers

4 Training Centers Avaya Labs R&D: India, Australia, Japan, Singapore, China, & Korea

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

About AVAYA AVAYA Solutions

Why Jaya Teknik?

Discussion

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

AVAYA IP-PABX System

AVAYA S8300C Media Server

Simplex Blade Form Can handle up to 450 Extension (Analog, Digital, IP) Can handle up to 450 Trunk (Analog, Digital, IP)

Can handle up to 10.000 BHCC (Busy Hour Completions)

Support LSP Mode

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AVAYA IP-PABX System

AVAYA G450 Media Gateway

19 Rack Mounted, 3U High Has 8 Media Module Slots If Combine with AVAYA S8300C Media Server then can have up to 450 Extensions & 450 Trunks If Combine with AVAYA S8510 Media Server then can have up to 2400 Extensions & 800 Trunks Support LSP & SLS Mode

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

AVAYA IP-PABX System

AVAYA IP-Phone 9640

Display Hi-Resolutions Color 3.8 320x240 USB interface Ethernet switch (2 interfaces) 10/100 or Gigabit module can be added PoE 802.1af Class 2 Adjustable display Wall mountable Customizable faceplate

12-month warranty
Hearing-aid, TDD compatible WML applications Unicode support for 14 languages Call log, and Contacts applications

Security, Authentication, QoS, H.323, and SIP compatibility

2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia 10

AVAYA IP-PABX System

AVAYA IP-Phone 9620

USB interface PoE 802.1af Class 2 Adjustable display

Wall mountable
Customizable faceplate 12-month warranty Hearing-aid, TDD compatible

WML applications
Unicode support for 14 languages Call log, and Contacts applications Security, Authentication, QoS, H.323, and SIP compatibility
2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia 11

AVAYA IP-PABX System

AVAYA IP-Phone 1608

3 x 24 Character Backlight Display Contacts application with up to 100 entries Call Log application with up to 100 entries

Integrated Ethernet Switch

Full duplex 2-way speaker with Omni directional microphone IP H.323 support only Codec include G.711, G.729A/B, G.726 Quality of Service (QoS) using 802.1p/Q and/or DiffServ

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12

AVAYA IP-PABX System

AVAYA IP Speakerphone 4690

Can store up to 50 Numbers of Contacts or Speed Dials Visual Alerting Multi Language Support

H.323 Communication Protocol

Support Voice Codec G.711, G.729A QoS Support (802.1 p/Q DiffServ)

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AVAYA IP-PABX System

AVAYA IP Soft-phone
Access to AVAYA Communication Manager Station Features Local Phone Directory Call Log and Redial List Instant Messaging (IM)-only mode of operation Bluetooth Headset Support Enhance Desktop Integration Password Protected Login Session

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AVAYA IP-PABX System

AVAYA Extension to Cellular Feature

One Number Availability Simultaneous Ringing Office Caller ID

Continuous Connection
Cellular Standard Independent

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15

Benefit using AVAYA IP-PABX System

Simplicity: Simple in wiring management, only need one cable for Data and Voice Investment Protection: No need to change the IPT Infrastructure if you want to implement AVAYA's Unified Communication Solutions in the future

Lower Operational Cost

Security: Industry-leading end-to-end media encryption protects each IP call Productivity: make mobile employees Enterprise-Enabled, one-name/onenumber accessibility, connected to the organization as if they were at their desk Interoperability: AVAYA uses industrys standards and optimizes its applications to run on any network Experience and Support: AVAYA has been the telephony industry leader for decades resulting in the broadest suite of communications applications, innovations, and services to deliver best in class IP

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16

About AVAYA AVAYA Solutions

Why Jaya Teknik?

Discussion

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

17

Why JAYA TEKNIK?

ISO 9001:2000 Certified as Standard operation to deliver high level and consistent customer support Certified Engineers to deliver customization of your call center requirements

Complete demo systems and training facilities for hands-on experience prior to implementation
High Availability of spare parts for faster problem resolution, supported by 24x7 hotline services

Certified sales to better understanding your business needs, supported by solid management with long experience in business

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Who is JAYA TEKNIK?

1970, Establish as part of PEMBANGUNAN JAYA GROUP 1991, become the First Authorized Distributor of AT&T who later change its name to Lucent Technologies in 1996 and in October 2000 further spin-off to be a new company called AVAYA 1995, Certified ISO 9001:2000 Standard Procedure in the Installation and Maintenance Process by PSB, Singapore

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19

About AVAYA AVAYA Solutions

Why Jaya Teknik?

Discussion

2008 Avaya Inc. All rights reserved.

PT. Jaya Teknik Indonesia

21

 2008 Avaya Inc. All rights reserved.

Avaya Proprietary & Confidential. Under NDA

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