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Chapter 1

Overview and Organizational Structures

1-2

Overview and Organizational Structures

Documents in Sales and Distribution Processing


Sales information system Sales support
Sales activity

Sales

Inquiry Quotation

USD Delivery free of charge


Subsequent delivery free of charge

Contract Sales order Returns

Scheduling agreement

Shipping

M A T E R I A L S M G M T

Delivery

Billing
Debit memo Invoice Credit memo

Financial accounting
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Overview and Organizational Structures

Sales Organization

Company code 0010

Client

Sales organization 0010

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1-4

Overview and Organizational Structures

Distribution channel
Sales Organization 0010

Distribution channel

10

10

10

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Overview and Organizational Structures

Division
Sales Organization 0010

Division 10 10

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1-6

Overview and Organizational Structures

Sales area
Sales organization 0010 10 10

Sales Organization

+
Distribution Channel + Division

= Sales area

0010

10

10

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Overview and Organizational Structures

Internal Organization in Sales


Sales office 0010 Sales group 010

0010

0010

0010

0010

0010

0010

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1-8

Overview and Organizational Structures

Plants

Client
Company code 0100

Plant 0010

Plant 0011

Storage locations
0010 0020 0030

Storage locations
0010 0020 0030

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Overview and Organizational Structures

Organization in Shipping
Plant 0010 Plant 0011

A B

Shipping point 0011

Shipping point 0010


Shipping point 0012

SD010

Chapter 2

Business Partners

1-11

Overview and Organizational Structures

Business Partners
Sold-to party

..........

Ship-to party

............

Partner functions

Forwarding agent

Payer

Bill-to party
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Overview and Organizational Structures

Business Partners

Sold-to party

Ship-to party

Customer master

Bill-to party

Payer

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1-13

Overview and Organizational Structures

Customer Master

General Data

Company code data

Sales area data

SD010

1-14

Overview and Organizational Structures

Customer Master from Sales Viewpoint


Customer Sales organization Distribution channel Division General data Address Control data Marketing Unloading points Contact person Sales area data Sales Shipping Output Partner functions dependent on: - sales organization - distribution channel - division
SD010

: : : :

K1 0010 10 10

valid for both accounting and sales

Business Partners in the Sold-to party master record

1-15

Overview and Organizational Structures

Sold-to party Sales organization Distribution channel Division

: : : :

C1 0010 10 10

Partner functions:
Buyer Ship-to party 1 Ship-to party 2 Forwarding agent Sales representative Mr Smith Central storage area External storage area Mills Inc. Mr Miller

SD010

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Overview and Organizational Structures

Customer Hierarchy
Smith Central
Number that uniquely identifies node

4711
Smith South 4712
Customer 2742

Smith North 4713 Smith Northwest 4714


Customer 2743 Customer 2744

Smith Northeast 4715

SD010

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Overview and Organizational Structures

Hierarchy Path
Organizational data Smith Central 4711 0010 10 10 Pricing X Hierarchy path
Sold-to party: 2743 Node/ Customer Hierarchy level

Partner

4711 4713 4714

Top level Second level Third level

1C 1B 1A

Smith South 4712 0010 Pricing Cust. 2742 Smith Norhwest 4714 0010 Pricing 10 10 10 10 0010

Smith North 4713 10 10 Pricing X Smith Northeast 4715 0010 10 10 Pricing X

Cust.

2743

Cust. 2744

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Overview and Organizational Structures

Chapter 3

Materials

SD010

1-19

Overview and Organizational Structures

Material master record


General Data Material number Description Units of measure Weight Volume Division . . Data specific to sales Delivering plant Sales group Sales text Product hierarchy . . dependent upon sales organization and distribution channels Data specific to plant MRP profile Manufacturing costs Transportation group Loading group . . Data specific to storage location Storage condition Temperature . .

SD010

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Overview and Organizational Structures

Material
Minimum order quantity : 60 pieces Minimum delivery quantity : 60 pieces

Base unit of measure: piece

12

72

Alternative units of measure

Carton
Delivery unit: 4 pieces

Dozen
(= Sales unit)

Pallet

SD010

Chapter 4

Sales Overview

1-22

Overview and Organizational Structures

Sales Overview
Shipping point 1
Purchase order Sales order Shipping point determination Delivery scheduling

Pricing Commission Taxes Freight

Savannah Plant

Availability check Transfer of requirements

A A B B

SD010

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Overview and Organizational Structures

Sales Document Types in the Standard System

Quotation

Inquiry

Standard order

Debit/credit memo requests

Sales document type

Scheduling agreement

Returns

Contract

Delivery free of charge


SD010

Chapter 5

Order Processing

1-25

Overview and Organizational Structures

Structure of an Order

Header Item 1 Schedule line 1 Item 2 Schedule line 1 Schedule line 2


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Overview and Organizational Structures

Item categories
Item 10 : MATERIAL Item 20 : TEXT Item 30 : Value with/without reference to material $100 Pricing Relevant for billing

Item category

Relevant to delivery Schedule lines allowed


Partner Texts

Incompletion log

SD010

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Overview and Organizational Structures

Schedule Line Categories


Transfer of requirements
Inward movements
Outward movements

Availability check

Time Sales requirements

Time

Schedule line category

Relevant for delivery

Incompletion log
SD010

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Overview and Organizational Structures

Data in Order
Business data Pricing Partners Texts Purchase order date etc.

Header Item 1 Schedule line 1 Item 2 Schedule line 1 Schedule line 2

Business data Pricing Texts Partners etc. Sales Shipping Procurement


SD010

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Overview and Organizational Structures

Screens in Order
Header Overview Item

Business data

Entry screen

Business data

Partners

Business data

Pricing

Output

Customer-mat. info

Texts

Other views

Other views

Other views
SD010

1-30

Overview and Organizational Structures

Proposal of Order Data from Master Data

Customer data
Business partner Pricing Tax determination Delivery scheduling Payment Output

Sold-to party: C1

Item 1 2 3

Material Quantity M1 M2 M3 10 20 15

Material master
Pricing Tax determination Weight determination Volume determination Availability check Delivery scheduling Delivery control Plant

SD010

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Overview and Organizational Structures

Entering an Order on the Overview Screen

Single-line
Sold-to party : C1
valid for all items

Double-line
Sold-to party : C1

Purch. order no. : 22/A Delivery date Material M1 M2 : May 15

Purch. order no. : 22/B Material Quantity Date May 15 M2 May 20 20 0011

Quantity 10 20

M1

10

Plant 0010

SD010

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Overview and Organizational Structures

Partners
Customer master record
(SP) (BP) (PY) (SH) Sold-to party Bill-to party Payer Ship-to party Proposal + Selection also valid for items if no other agreements were made : : : : C1 C1 C1 C1, C2, C3

Sales order
Header SP : C1 SH : C2 Item 1 Item 2 BP : C1 PY : C1

SH : C2 C3

Can be changed, if ship-to party is permitted at item level


SD010

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Overview and Organizational Structures

Incompletion log
Sales order
Sold-to party : Purch. order no. : Item 10 Material Route C1 ---

: :

M3 ---

F2

Incompletion list
Item Missing data Purch. order no.

Schedule line F3 Schedule line

10

Route

Item 20 Material Route

Called up:
: : M2 00001 a) automatically when doc. is saved b) using menu bar

Schedule line
SD010

1-34

Overview and Organizational Structures

List of Incomplete Orders


Incomplete orders Entered by: Miller Start Sales order Sales order Sales order Selection Sold-to party : C1 Sales order : 65 Item 10 20 Material Quantity M1 M4 10 15 42 65 70 Save

Enter date
SD010

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Overview and Organizational Structures

Business Data
Order 1
HEADER Terms of payment : ZB01 Incoterms : FOB ITEM 10 Terms of payment : ZB01 Incoterms : FOB Schedule line 1 Schedule line 2 ITEM 20 Terms of payment : ZB01 Incoterms : FOB

Order 2
HEADER Terms of payment : ZB01 Incoterms : FOB ITEM 10 Terms of payment : ZB01 Incoterms : FOB Schedule line 1 Schedule line 2 ITEM 20 Terms of payment : ZB01 ZB02 Incoterms : FOB EXW

Transfer

Transfer

Schedule line 1
Schedule line 2 No separate determination possible at item level

Schedule line 1
Schedule line 2 Changes are possible, as business data is permitted at item level
SD010

Chapter 6

Tools for Order Entry

1-37

Overview and Organizational Structures

Creating Items using Product Proposals


Product proposal : 5000002 Validity : Jan. 01 - Dec. 31 Identifier : XY product proposal Item 10 20 30 Material M1 M2 M3 Quantity 40 50 30

Matchcode Sales order

Sold-to party : C1 Item 10 20 30 Material M1 M2 M3 Order quantity 40 50 30

Material or Material + Quantity

SD010

Order Entry using Customer-Material info Screen


Customer-material information Sales organization : 1010 Distribution channel : 10 Customer : K1 Customer-specific data Material M1 M2 . . . Sales order Sold-to party : C1 Customer material M234 M598 Description Computer 1 Computer 2 Quantity 10 3 Description PC 1 PC 2 . . . Material M234 M598 . . . Description Computer 1 Computer 2 . . . + Other data

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Overview and Organizational Structures

"Customer-mat. info" overview


SD010

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Overview and Organizational Structures

Creating Orders Using Reference Data


Sales Document Edit ....

Create Change Display Create w/reference . . . To inquiry To quotation To order . . .

Inquiry Quotation Order Order Order Order Order Subsequent delivery, free of charge Credit memo request
SD010

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Overview and Organizational Structures

Example: Quotation Order


1
Quotation: 2004 Item 10 20 Mat. M1 M2 Quantity referenced 10 20 no no create with reference Quotation Order: 447 Pos. 10 20 Mat. M1 M2 Quantity 10 15 Order

2
Quotation: 2004 Item 10 20 Mat. M1 M2

Quotation

Quantity referenced 10 20 fully partially referenced qty = 10 referenced qty = 15


SD010

Chapter 7

Creating Orders Using Reference Data

1-42

Overview and Organizational Structures

Creating Orders Using Reference Data


Sales Document Edit ....

Create Change Display Create w/reference . . . To inquiry To quotation To order . . .

Inquiry Quotation Order Order Order Order Order Subsequent delivery, free of charge Credit memo request
SD010

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Overview and Organizational Structures

Example: Quotation Order


1
Quotation: 2004 Item 10 20 Mat. M1 M2 Quantity referenced 10 20 no no create with reference Quotation Order: 447 Pos. 10 20 Mat. M1 M2 Quantity 10 20 Order

2
Quotation: 2004 Item 10 20 Mat. M1 M2

Quotation

Quantity referenced 10 20 fully partially referenced qty = 10 referenced qty = 15


SD010

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Overview and Organizational Structures

Chapter 8

Availability Check and Delivery Scheduling

SD010

1-45

Overview and Organizational Structures

Delivery Scheduling

1
Order date Material availability Transport scheduling Loading Goods issue

7
Delivery date

Transit time
Loading time

Pick/pack time
Lead time Transportation scheduling

SD010

1-46

Overview and Organizational Structures

First case: Total order quantity on the requested date


Inward movement
Material availability Delivery date

Order quantity: 10 100 60

50

Time
40 50

100

Outward movement
SD010

1-47

Overview and Organizational Structures

First case: Total order quantity on the requested date


Inward movement
Material availability Delivery date

Order quantity: 10 100 60

50

10 40 50

Time

100

Outward movement
SD010

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Overview and Organizational Structures

Second case: Total order quantity at a later date


Inward movement
Material availability Delivery date

Order quantity: 20

100
60

50

Time
40 50

100

Outward movement
Customer requires complete delivery
SD010

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Overview and Organizational Structures

Second case: Total order quantity at a later date


Inward movement
Material availability Delivery date

Order quantity: 20

100
60

50

20 40 50

Time

100

Outward movement
Customer requires complete delivery

Material availability

Confirmation date
SD010

1-50

Overview and Organizational Structures

Third case: Partial deliveries


Inward movement
Material availability Delivery date

Order quantity: 30

100
60

50

Time
40 50

90

Outward movement
- Customer requires delivery as soon as possible - Customer allows partial deliveries
SD010

1-51

Overview and Organizational Structures

Third case: Partial deliveries


Inward movement
Material availability Delivery date

Order quantity: 30

100
60

50

10

10 40

10 50

Time

90
Material availability Confirmation date

Outward movement

Material availability

- Customer requires delivery as soon as possible - Customer allows partial deliveries

Confirmation date
SD010

1-52

Overview and Organizational Structures

Availability check, taking replenishment lead time into account


Inward movement Material availability Delivery date

100

Order quantity: 20

50

60

20
40

20
50

Time

100

Replenishment lead time


Material availability taking replenishment lead time into account Material availability not taking replenishment lead time into account

Outward movement

Customer requires complete delivery


SD010

Chapter 9

Pricing

1-54

Overview and Organizational Structures

Conditions

Conditions

Prices
Price list Material price Customer-specific Other -

Discounts/surcharges
Customer Material Price group Material pricing group Customer/ Mat. pr. group Customer/ Material Price group / Mat. pr. group Others

SD010

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Overview and Organizational Structures

Conditional records
: : : : : First validity period: 03/01 - 04/30
1,000 USD 2,000 USD 3,000 USD Lower limit : Upper limit : 1,0 - % 2,0 - % 3,2 - % 5,0 - % 0,0 - %

Condition type

Sales organization Level on which the condition Distribution channel is defined Customer

Material

Second validity period: 05/01 - 05/31


1,000 USD 2,000 USD 3,000 USD Lower limit : Upper limit : 1,5 - % 2,5 - % 4,0 - % 5,0 - % 0,0 - %
SD010

1-56

Overview and Organizational Structures

Condition types
Key XXX1 XXX2 XXX3 Description Price Discount % Discount / weight
Calculation type Scale basis Calculation type Scale basis

Control data

: As a percentage : Qu

: Amount/weight : We

Examples
Scale basis
100 PC 1,000 PC 10,000 PC

Calculation type
1.0 - % 1.5 - % 2.0 - %

Scale basis
100 KG 1,000 KG 10,000 KG

Calculation type
USD 0.20 - per KG USD 0.50 USD 1.00 -

SD010

1-57

Overview and Organizational Structures

Pricing procedure
Sales organization, distribution channel, division

Sales doc. type Step 1 2 3 4 5 6 7 Cond. type XXX1

Pricing procedure Description Price Gross value Spec. offer disc. Discount % Discount % Discount value Net value 1 Ref. step

Sold-to party Manual Req. 2

XXX2 XXX3 XXX4

2 X 3-5

2 2 2

8 9 10
11 12 13

XXX5 XXX6
XXX7

Header disc. % Freight Net value 2


Output tax Cash disc. basis Cash discount

XXX8

SD010

1-58

Overview and Organizational Structures

Access Sequence
Condition type XXX1 XXX2 XXX3 Price Discount % Major customer disc.
Access sequence Access sequence : XXX1 : XXX2

Access sequence : XXX3

Access sequence XXX1 1. Customer/ Material


Specific

2. Price list/ Currency / Material


General

3. Material
SD010

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Overview and Organizational Structures

Pricing Overview
Pricing procedure 1. Price 2. Discount 1 3. Discount 2 Condition type : Access sequence : Access sequence : XXX1 XXX2 XXX3 XXX1 XXX1 XXX1 Document Item 10 120 PC

XXX1 XXX2 XXX3 .

Price Disc. 1 Disc. 2 .

99 USD 12-% .

1. Customer / Material 2. Price list/ Currency/ Material 3. Material Records for cond. type XXX1 No valid record exists Valid record exists

Scale
100 USD from 1 PC 99 USD from 100 PC 98 USD from 200 PC
SD010

1-60

Overview and Organizational Structures

Manual Price Change in the Document

Item conditions XXX1 Price 100 USD XXX2 Discount 1 - %

Change

Item conditions XXX1 Price 90 USD XXX2 Discount 1 % XXX3 Discount 10 USD

Detail screen
Changed manually
Entered manually
SD010

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Overview and Organizational Structures

Conditions in the Document Header


Header XXX1 Price XXX2 Absolute discount Net value XXX3 Header disc. 10 -% XXX4 Absolute header disc. 125.00 5.00 120.00 12.00 10.00 -

Distribute by value

Item 10 XXX1 Price XXX2 Absolute discount Net value XXX3 Header disc. 10 -% XXX4 Absolute header disc.
Item 20 XXX1 Price XXX2 Absolute disc. Net value XXX3 Header disc. 10 -% XXX4 Absolute header disc.

42.00 2.00 40.00 4.00 3.33 -

Sum up

83.00 3.00 80.00 8.00 6.67 SD010

Chapter 10

Sales Information and Analysis

1-63

Overview and Organizational Structures

Overview
Inquiry Incomplete Valid

Quotation
Incomplete Sales order Incomplete Not confirmed Not yet delivered Business partner Delivery GI not yet posted Not yet invoiced Material Valid

Billing document

Posting block
SD010

1-64

Overview and Organizational Structures

Document list: Example using Sales Orders

Sold-to party: C1
Select

Sold-to party: C1

Sales order Sales order Sales order


Functions
- Sort - Find - Sum up

1241 1549 1600

- Additional fields - Change documents - Document status


SD010

1-65

Overview and Organizational Structures

Changing a Document using a Sales Order List


Sold-to party: C1

Select
Sold-to party: C1 Sales order Sales order Sales order Choose Sold-to party Sales order Item 10 20 : C1 : 1798 1234 1798 4974 Save

Material Quantity M1 M4 10 15

Change
SD010

1-66

Overview and Organizational Structures

Document flow
Quotation Order Delivery Invoice

Returns

Delivery

Credit for returns

Document flow of an order Quotation .Order . . Delivery . . . Invoice . . Returns . . . Returns delivery . . . . Credit for returns
SD010

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Overview and Organizational Structures

Document Analyses

Order receipt
Sales organization: 0010 Time period: January - March

Customer C5 20,000 20 % C1 10,000 10 % . . . . . .

Order receipt
January 100,000 February 150,000 March 170,000 Total 420,000 23.8 % 35.7 % 40.5 % 100 %

Material M4 30,000 30 % M2 28,000 28 % . . . . . .

SD010

Chapter 11

Shipping

1-69

Overview and Organizational Structures

Shipping Overview
Shipping point Warehouse

Order

Deadline monitoring Availability check Creating deliveries

Picking

.......................... .......................... .......................... .......................... .......................... .......................... .......................... .......................... . . . .......................... . ... .... ... .... ... .... . . .... . ... .... ...

Packing

Shipping papers

Goods issue Transfer


SD010

1-70

Overview and Organizational Structures

Shipping point determination

Shipping conditions

Loading group

Plant

Shipping point (Proposal)

Possible shipping points

01

CRANE

0010

0010

0011

Sold-to party/ Sales order

Material

Order item

SD010

1-71

Overview and Organizational Structures

Shipping point determination


Plant 0100 Plant 0011

A B

Shipping point 0010

Shipping point 0011

Shipping point 0012


Shipping conditions : as soon as possible Loading group : bulky Plant : 0010 Shipping point : 0010 at lowest cost bulky 0011 0011 at lowest cost liquid 0011 0012
SD010

1-72

Overview and Organizational Structures

Delivery Structure

Header Item 1 Item 2 Item 3

SD010

1-73

Overview and Organizational Structures

Data transfer: Sales order - Delivery


Sales order
Header Header Ship-to party: C1 Incoterms: EXW Item 10 Ship-to party: C1 Incoterms: EXW Schedule line 1 Item 10

Delivery

Not due Shipping criteria identical

Schedule line 2 Item 20 Ship-to party: C1 Incoterms: EXW Ship-to party 1 Item 10 Header Item 20

Shipping criteria identical

Ship-to party: C1 Incoterms: CIF


Schedule line 1

Ship-to party: C2 Incoterms: CIF

Item 10 Schedule line 2


SD010

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Overview and Organizational Structures

Relationship Between and Delivery


Order Delivery

Complete delivery
Delivery

Order

Delivery

Partial delivery
Delivery

Order Delivery

Order combination
Order

SD010

1-75

Overview and Organizational Structures

Screens in Delivery
Header
General data
Transport Quantities Item details

Overviews

Item

Partners
Output Texts Export data

Weight
Picking Extent delivered

Status
Texts Export data

SD010

1-76

Overview and Organizational Structures

Delivery Creation
1
Order Delivery

Log

Order due list


Order Order Order Order Delivery Delivery Delivery

Order

Log

Order

Delivery

SD010

1-77

Overview and Organizational Structures

Processing the Delivery Due List


Date Shipping point 0010 0011 0010 0010 0010 . . . Order Date Shipping point 0010 Order

May 14 May 14 May 15 May 15 May 16

1 2 3 4 5

May 14

Order 1
Delivery

May 15

0010

Order 3

May 15

0010

Order 4

Delivery

Shipping point: 0010 to: May 15

Log

SD010

1-78

Overview and Organizational Structures

Picking

Warehouse List

Shipping point

Delivery 115

Delivery qty :
Transfer order Picked qty :

10
10

Confirmation from picking

SD010

1-79

Overview and Organizational Structures

Goods issue
Warehouse

Shipping point

Account 1

Stock

Delivery 115 Goods issue

SD010

Chapter 12

Transportation

1-81

Overview and Organizational Structures

Transportation in the Logisitics Chain

MM Purchase Order Inbound Delivery Transport. (Goods Receipt) Goods Receipt Incoming Invoice

SD Sales Order Outbound Delivery Transport. (Goods Issue) Goods Issue Invoice

SD010

1-82

Overview and Organizational Structures

About Transportation

Transportation Planning Point

The Shipment Document


Output Reports

SD010

1-83

Overview and Organizational Structures

Shipment Types

Definition
The shipment type contains all the important control features for a shipment, such as the number range, whether the shipment is inbound or outbound, how leg determination is performed, and which leg indicator has been set for a shipment of this type. You can also enter a selection variant for the shipment type. The values defined in the variant appear on the selection screen when you create a shipment document of this type.
The system supports the following shipment types:
Individual Collective

shipment shipment

Transportation

chain

SD010

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Overview and Organizational Structures

Individual Shipment

Delivery 1 Delivery 2
Shipping Point Customer

1 Shipment Document

SD010

1-85

Overview and Organizational Structures

Collective Shipment

Delivery 1 Delivery 2 Shipping Point Customer 1

Delivery 2
Customer 2

1 Shipment Document

SD010

1-86

Overview and Organizational Structures

Transportation Chain

Delivery 1 Shipping Point

Delivery 1

Delivery 1
Customer Port of destination

Port of departure

Shipment Doc 1

Shipment Doc 2

Shipment Doc 3

SD010

1-87

Overview and Organizational Structures

Shipment Document

Definition
The

shipping document is the central element of transportation planning and shipment completion.

Use
You

create shipment documents using a worklist. Different types of shipment documents have been defined to enable you to reflect in the system the various forms of transportation used in your organization. can use shipment documents to:

You

Combine deliveries into one inbound or outbound shipment Specify shipment stages Legs border crossing points load transfer points

Assign goods to handling units


Assign service agents Specify planned transportation deadlines Record actual transportation deadlines Specify output required for transportation Define transport-relevant texts
SD010

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Overview and Organizational Structures

Creating Shipment Documents


Delivery Delivery Delivery

Shipping Point Transportation Planning Point

SD010

1-89

Overview and Organizational Structures

Shipment Costs Document


Header Item 1 Sub-Item 1 Item 2 Sub-Item 1 Sub-Item 2
Calculation basis Tax Amount Total Status Default for Price Date and settlement date Management Data Reference Data

Item Status Pricing Procedure Determine price date Control data Settlement data Data on service agent

SD010

1-90

Overview and Organizational Structures

Shipment Cost Document Settlement


Shipment Cost Document

Start of settlement
Release

Service Entry Sheet

Accounting

Invoice creation

Accrued cost accounting

Invoice

Accounting Payables treating differences

SD010

Chapter 13

Billing

1-92

Overview and Organizational Structures

Billing Document
Header
Identification number of the payer Billing date Net value of the entire billing document Document currency Terms of payment and Incoterms Partner numbers, such as the identification number of the sold-to party Pricing elements Material number Billing quantity Net value of the individual items Weight and volume Number of the reference document for the billing document (for example, the number of the delivery on which the billing document is based) Pricing elements relevant for the individual items

Item 1

Item 2

Item 3

SD010

1-93

Overview and Organizational Structures

Billing Document Type

Delivery Related Invoice

Credit Memo

Debit Memo

Pro Forma Invoice for Sales Order

Pro Forma Invoice for Delivery

Credit Memo for Return

Cancellation of Invoice

Cancellation of Credit Memo

SD010

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