Leadership

The ability to influence a group of people toward the achievement of goals. (John Carey & Carey Dimmitt) +> Having a vision for the group that shapes its goals +> Taking responsibility to improve the capacity of the group to achieve its goals

Leadership
+> Taking responsibility to
improve the groups structure, climate and communication +> Influencing other members of the group to become focused and productive

Quotation: Leadership is the capacity to translate vision into reality

Warren G. Bennis (US psychologist, management educator, and consultant, distinguished prof. at USC)

Quotation:
The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant
Max DuPree (CEO of Herman Miller, Inc.)

PAIN TOLERANCE

Pain is the great

unwanted therapist. It presses us to do something different.

SIKAP HIDUP
Life is a series of

beginnings (Bernie S Siegel) Be Strong, get beyond all superstitions, and be free (Swami Vivekananda)

Deklarasi Kemerdekaan

DARI PERASAAN Menjadi KORBAN MENUJU Proaktifitas

Model Reaktif
STIMULUS RESPON

Model Proaktif
STIMULUS
KEBEBASAN MEMILIH

RESPON

SIKAP dan PERILAKU

PARADIGMA
(Kerangka berpikir, persepsi, gambaran mental)

Model See-Do-Get

Garam, Gelas dan Telaga

* Management Leadership *
Communication

* Human relation

Communication
Who (Siapa kamunikatornya ?) Says What (Pesan apa yang dinyatakan?) In Which Channel (Media apa yang digunakan?) To Whom (Siapa komunikan?) With What Effect (Efek apa yang diharapkan?)
(Harold D. Lasswell)

Takut Sengsara
Jatuh bangun aku mengejarmu Namun dirimu tak mau mengerti Kubawakan segenggam cinta Namun kau meminta diriku Membawa rembulan ke pangkuanmu Jatuh bangun aku mencintai Namun dirimu tak mau mengerti Kutawarkan segelas air Namun kaumeminta lautan Tak sanggup diriku sungguh tak sanggup Sudah tahu luka di dalam dadaku Sengaja kausiram dengan air garam Kejamnya sikapmu membakar hatiku Sehingga cintaku berubah haluan Percuma saja berlayar kalau kau takut gelombang Percuma saja bercinta kalau kau takut sengsara

play

GAYA KOMUNIKASI
Agresif (win-lose)

Non-Asertif/pasif

(lose-win) Asertif (win-win)

kedekatan

Membangun

Konsep Rekening Bank Emosi

RBE
Membangun Rasa Saling Percaya dalam Hubungan Antar Manusia

Rekening Bank

RB

Rekening Bank Emosi

RBE

1. Didiamkan cenderung bertambah 2. Penentu : Pihak I 3. Tarik 1000, Setor 1000 saldo kembali semula

1. Didiamkan cenderung berkurang 2. Penentu : Pihak II 3. Tarik 1000, Setor 1000 berkali-kali tidak akan kembali semula

Rekening Bank Emosi

Setoran
Kebaikan Menepati Janji Memenuhi Harapan Pernyataan Maaf

RBE
Tarikan

Ketidak-baikan Ingkar Janji Membuyarkan Harapan Keangkuhan

Kepercayaan +

Kepercayaan -

Leadership

Do it on merit (reward & punishment, penataan jenjang karir) Develop entrepreneurial leadership (proaktif, inovatif, risk-taking)

Organization

Slim, Simple, Effective Institutional Audit, Quality Assurance

Strategic

Clear Vision
Priorities of actions (incoming Patients promotion, branding)

Managing Resources

To be both:

Chief Executive (profesional, amanah)

Entertainer (gerger-an > geger-an)

Entrepreneurial Hospital

Developing sources of income

Diversified funding base

Great Leaders
Live with integrity, lead by example Develop a winning strategy or big idea Build a great management team Inspire employees to greatness Create a flexible, responsive organization Use reinforcing management systems

Great Leaders
Passionate about what they do Love to talk about it High energy Clarity of thinking Communicate to diverse audience Work through people (empowering)

 the entrepreneurial hospital is a restless hospital, always on move, transforming itself as a real Islamic hospital