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Online Marketing Success in A Down Economy Social Media Holds The Key
Online Marketing Success in A Down Economy Social Media Holds The Key
in a d own ec onomy
REGALIX INC
www.regalix.com
2600 E. Bayshore Road, Palo Alto, CA 94303
info@regalix-inc.com | 1-888-REGALIX
SA
EVP & Co-founder at Regalix Inc.
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Managed operation in several early startups
PL
20+ years of management and operational excellence
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© 2009 | Think Innovation 2
Pr es en ter - Ch ris B ar tik
SA
Director of Marketing, CrownPeak
10 years of experience in interactive marketing, advertising and PR
Managed marketing strategies and programs with software companies such as
Vignette, Quark and Trilogy
M
PL
Frequent speaker on marketing and content management related topics
Blog can be found at blog.contentmanagement.com.
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© 2009 | Think Innovation 3
Ag en da
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Introduction
Why Social Media
Social Media Approach
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Lead Gen using Social Media
PL
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Big ges t M is ta ke s…S urve y of Bus in es s Pr ofessi onal s
SA
Halt or Reduce Spending on Key
Marketing Initiatives
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Focus on short-term tactics
PL
Stick to status quo
Don’t know
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0% 10% 20% 30% 40% 50% 60%
© 2009 | Think Innovation Source: AMA Downturn Economic Survey Report, May 2008 5
Mar ke tin g…emb ra cin g cha nge
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Marketing changing gear
To deliver more with less
Up-shift to higher performance
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Customer behavior changes too
more connected, savvy, value conscious
Driving sales process
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Technology adding unprecedented access
Informative, collaborative, “prosumer”
Changing
Media
Focus
Messaging
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Changing approach
Reach customers where they go
Meet customers on their own turf
Listen, communicate and interact
SA
Social media drives traffic into the top of your sales funnel
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Quality content converts
Measure refers
PL
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Listen
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Su mm ary
Bigg est Mis takes …Su rvey of B usin ess Pr ofes si onals
Mark eting… embracin g ch ange
SA
Marketin g ch anging gear
Custo me r b ehav ior chan ge s too
Techno log y add ing unpr eceden ted access
Cha nging appr oach
Soci al media… sh ould this matter to m e
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IBM Study “ The Enterpr is e of T he F utur e. A g lobal stud y of CEO ”
Bus ines s/ Tech buyers ar e sociall y engaged
Mis si ng o ppo rtuni ty b y n ot c onnecti ng w ith th em so cially ?
To p So cially engaged br and s
PL
SO CI AL EN GAG EMEN T
Us er g ene rated co ntent – hi gher credibi lity
Give-to -take ap pro ach
Rel iance on s ocial & no t co rpo rate com municatio n
Soci al M edia App roach
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Mon itor the P uls e
Dif ferentiated Targeti ng
Develo p, Repack age and Rep urpo se
Avoid dr ivin g u sers acr os s si te s
Set appro pri ate goals f or ea ch chan ne l
Soci al M edia D riv es T raf fic
Quality Con te nt Co nvert s
Call to actio n dir ects and qualif ies p ros pects
Start S omewhere and M easur e
Track the referr als
Measu ring the E ntire F unnel
Mo nitor f or Leads
© 2009 | Think Innovation 8
Ab out Reg al ix
Forefront of Online Marketing, Research and Web 2.0 portals
Recognition
www.regalix.com