Cell phones on silent mode. Breaks will be provided: 3 Cs When in doubt, ask. Aspire for quality results. Be open. BE CHILDLIKE! 6 As of Learning Attitude Adaptation Application Attendance Punctuality!!! Active Involvement Aha! Getting to Know Each Other Thumb: When do you feel affirmed? Where do you see yourself? Where do you want to go? Greatest Accomplishment/s What are you committed to? What is your fetish? Training Outline/Agenda What is Leadership Leadership vs. Management Leadership Styles Leadership Skills Power Motivation Giving Feedback Leadership Traits Group Exercise: Choose leaders YOU admire What personality traits and skills do they have?
A Leadership Story: A group of workers and their leaders are set a task of clearing a road through a dense jungle on a remote island to get to the coast where an estuary provides a perfect site for a port. The leaders organise the labour into efficient units and monitor the distribution and use of capital assets progress is excellent. The leaders continue to monitor and evaluate progress, making adjustments along the way to ensure the progress is maintained and efficiency increased wherever possible. Then, one day amidst all the hustle and bustle and activity, one person climbs up a nearby tree. The person surveys the scene from the top of the tree. A Leadership Story: And shouts down to the assembled group below Wrong Way! (Story adapted from Stephen Covey (2004) The Seven Habits of Highly Effective People Simon & Schuster). Management is doing things right, leadership is doing the right things (Warren Bennis and Peter Drucker) Exercise 1: Name the following Five Wealthiest People in the World Last Six Time Magazine People of the Year Five Recent Nobel or Pulitzer Prize Winners Last Five Best Picture, Best Actor, or Best Actress Academy Award Winners
Exercise 2: Name the following: Five Teachers or Coaches that helped you through school Six Friends that helped you through difficult times. Five People that taught you something worthwhile. Five People that made you feel appreciated Gallup Leadership Research More than 10,000 responders 2005-2006 Identify the leader that has the most positive influence in your daily life. More than 85% selected someone described as a friend, family member, co-worker, teacher, current manager/supervisor 75% named someone they had known for more than six years. LEADERSHIP IS ABOUT RELATIONSHIPS! The Leadership Challenge Kouzes and Posner
Leadership The Way to Influence Others
One's ability to get others to willingly follow
Does not mean yelling at your followers to accomplish certain task .
Power versus influences : Power : is using your authority to make your subordinates do what you even they do not want to do it . Influence : is using your persuasion to get what you want because your subordinates want to do it . The Nature of Leadership Leadership The process by which a person exerts influence over others and inspires, motivates and directs their activities to achieve group or organizational goals. The Nature of Leadership Leader An individual who is able to exert influence over other people to help achieve group or organizational goals
The Nature of Leadership Distinction between managers and leaders Managers establish and implement procedures to ensure smooth functioning Leaders look to the future and chart the course for the organization
Nobody Can Teach You Leadership You Learn Principally From Experience Effective leadership is based on results, not effort. The title "Boss" or "Manager" does not automatically make you a leader Authority alone may not produce the best results.
25 www.leadershipjourney.ca 26 Leadership Produces Change and Movement Establishing Direction
Aligning People
Motivating and Inspiring
Source: A Force for Change: How Leadership Differs from Management By John Kotter Leadership is the art of mobilizing others to want to struggle for shared aspirations.
Kouzes and Posner
Are Leaders Born? or Are They Made? Leaders can be made There are some qualities that you have to have.
You should possess, exemplify and perhaps even personify the qualities expected or required in your working group.
Sources of Managerial Power Power: The Key to Leadership Legitimate Power The authority that a manager has by virtue of his or her position in the firm. Power: The Key to Leadership Reward Power The ability of a manager to give or withhold tangible and intangible rewards. Effective managers use reward power to signal to employees that they are doing a good job.
Power: The Key to Leadership Coercive Power The ability of a manager to punish others. Examples: verbal reprimand, pay cuts, and dismissal Limited in effectiveness and application; can have serious negative side effects. Power: The Key to Leadership Expert Power Power that is based on special knowledge, skills, and expertise that the leader possesses. Tends to be used in a guiding or coaching manner Power: The Key to Leadership Referent Power Power that comes from subordinates and coworkers respect , admiration, and loyalty Possessed by managers who are likable and whom subordinates wish to use as a role model Empowerment: An Ingredient in Modern Management Empowerment The process of giving employees at all levels in the organization the authority to make decisions, be responsible for their outcomes, improve quality, and cut costs Empowerment: An Ingredient in Modern Management Empowerment increases a managers ability to get things done Empowerment increases workers involvement, motivation, and commitment Empowerment gives managers more time to concentrate on their pressing concerns The Essence Of Leadership Is Service To Others As a leader, you exist to: Inspire others to strive for excellence Ensure the work environment is safe, challenging, and fair Teach, mentor, provide guidance True leaders put the welfare of the group ahead of their own self-interest Selfless does not mean hands-off Great leaders enhance institutional capability by driving the actions of others to achieve greatness
Leadership is all about helping others to succeed. 39 The Perceived Complexity Of Leadership Arises From Its Seemingly Overwhelming Number Of Duties Create and establish strategies Ensure effectiveness and efficiency Communicate openly and often Build solid relationships Act with integrity and fairness Provide counsel and direction Exert influence in the absence of ownership Foster collaboration Motivate, coach and develop others Produce results, meet objectives and exceed goals How can a leader avoid being overwhelmed by this complexity? Focusing on a few key qualities and incorporating them into every action simplifies the act of leading others, and increases leadership effectiveness There is no standardized approach to effective leadership Your effectiveness as a leader is directly proportional to how well the key qualities you focus on align with your values and your personality Five qualities of a great leader are: 1. Maintains and demonstrates strong convictions 2. Develops and communicates a clear, winning vision 3. Creates a high performance culture 4. Convinces rather than controls 5. Continually learns
Leadership depends on three elements
The Leader The Group The Situation Three needs
Task need Individual needs Team maintenance need These three needs are the watchwords of leadership and people expect their leaders to
Help them achieve the common task
Build the synergy of the teamwork
Respond to individuals and meet their needs . Leadership Functions Achieving the TASK Developing the INDIVIDUAL Building and maintaining the TEAM Defining the task Planning Briefing Controlling Evaluating Motivating Organizing Providing an example The Role Defining The Task Objective clear concrete time-limited realistic challenging capable of evaluation there is a simple success criterion that will enable you and the team to know that the objective has been achieved. Planning Planning requires that the What. Why.. When. How Where. Who questions are answered.. Briefing Briefing is the function of communicating objectives and plans to the team. Briefing, in fact, is part of a much larger communication skill: effective speaking. Be prepared. Be clear Be simple. Be vivid. Be natural. Controlling Regulating organizational activities so that actual performance conforms to organizational standards and goals
Success at directing, regulating, restraining or encouraging individual and team efforts on the task (and in meetings) is the criterion for testing a leaders effectiveness as a controller. Evaluating People need to know where they are in relation to the end result they are aiming at. Criteria or hallmarks of an excellent, high- performance team: Clear, realistic objectives Atmosphere of openness Best use of resources Handles failure
Motivating More recent thought suggests that we motivate ourselves by responding to inner needs. As a leader you must understand these needs in individuals and how they operate, so that you can work with the grain of human nature and not against it. Maslows concept of a hierarchy of needs Organizing Allocating and arranging resources It can mean systematic planning
Types of Injustice Laziness Inaccuracy Rapid reactions Personal benefits Seeking mistakes only Determination Requirements of Justice Competencies Sense of responsibility Equality Proper selection of subordinates Courage Massive effort
Above all, Leadership is about : 0% 10% 20% 30% 40% Competence Charisma Communication Energizing people Vision 6% 8% 19% 32% 35% VISION One definition of Leading is influencing a group of people to move towards the organizational objectives. In order to do this, the leader should possess the ability to identify the best road, detect the obstacles and finally recognize the capabilities of his followers. By achieving this; the leader acquires the vision.