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Introduction to HRM
Meaning: Human resource management (HRM) is the
Introduction to HRM
1. At Enterprise Level : attracting & retaining,
right attitude
2. At Individual Level: team work, growth
opportunities, people work with diligence
3. At Society Level: Employment, scare talent
put to use
4. At National Level: People with right KSA help
to go further
Introduction to HRM
Evolution of HRM
1) Royal Commission, IIPM, NILM
2) Second World War 1960s expansion, and
professionalism
3) 1970s welfare efficiency
4) 1980s IIPM and NILM merged, NIPM
5) 1990s human values, ASPA - SHRM
Introduction to HRM
Difference between PM and HRM
Points of
Differentiation
Personnel
HRM
Short-term, reactive
ad hoc
Long-term, proactive,
strategic, integrated
Psychological
contract
Compliance
Commitment
Employee relations
Structures and
systems
Bureaucratic/mechanisti
c,
centralised, formal
Organic, devolved,
flexible
Roles
Specialist/professional
Largely integrated
into line management
Evaluation criteria
Cost minimisation
Maximum utilisation
(human asset
accounting)
Introduction to HRM
Nature :
1) Pervasive- In all organizations and at all levels, all
Introduction to HRM
Example: Fortune magazine publishes Americas
Introduction to HRM
Approaches to HRM
1. Hard and Soft Approach: Storey (1989) labeled these two
2.
3.
4.
5.
6.
Introduction to HRM
Introduction to HRM
Objectives-Functions
Personal
Introduction to HRM
Functions
Managerial : PODC
Operative:
1. Procurement: JA,HRP,R&S,Placement, Induction,IM
2. Development: T, ED,CPD,HRD
3. Motivation & Compensation: JD,Work Scheduling,
Introduction to HRM
Role of HR Manager (Current and Emerging), Role
of HRM
Humanitarian: ethics
Counselor
Mediator
Spokesman
Problem solver
Change agent
Helps line manager
Hence, Personnel, Welfare, Administrative and
Firefighting
(pg 16,47,49 - Mamoria)
Introduction to HRM
HR Manager Qualities
1) Resourcefulness
2) Intelligence :communicate, articulate, moderate
3) Depth of perception
4) Educational skills
5) Discriminating skills
6) Executing skills
7) Experience and training
8) Professional Attitude
9) Knowledge in Organization Theory
10) Social Justice: comprised of management, men and
Introduction to HRM
13) Leadership
14) Personal Integrity
15) Persuasion
16) Approachable nature
17) Mobility of facial expression
18) Readiness to co-operate
19) Ability to generate trust in others
20) Init8iative
21) Feedback skills
Introduction to HRM
External Forces
1) Political Legal Labour laws
2) Economic Suppliers , Customers, Competitors
Introduction to HRM
Internal
Introduction to HRM
SHRM
1) Developed in mid-1980s- HR no more soft
Introduction to HRM
Challenges to HRM
1. Speed and Technology
2. Manufacturing rather than service, hence relook r&r
3. Workforce Diversity
4. Strategic Role contribute value
5. Costs
6. Flexible, so traditional hierarchies not valid
7. Recognize and nurture talent
8. Rationalize operation & restructure
9. Attrition levels
10. Key employee retention
Introduction to HRM
In Indian Scenario:
1. How do we make our organizations dynamic
2.
3.
4.
5.
and vibrant?
How do we ensure OC for work commitment
and involvement of employees?
How to motivate to challenging goals?
How do we ensure teamwork which produces
synergy and collaborative effort?
How do we make people productive and
result oriented?
Introduction to HRM
References
Human Resource Management Gary Dessler
HRM-K.Ashwathappa
HRM-V.S.P Rao
Introduction to HRM
THANK YOU