Patient Portals The Way

Forward?
Cath Stansfield MSc, BSc, RN,
NP
Advanced Practitioner
Gastroenterology
Salford Royal Hospitals NHS Trust

Challenges to IBD services

d
n
a
r
e
t
r
a
m
ks

w
o
h
e
m r!!
o
S de
r
a
h

e
v
a
h
e

IBD
r
o
manageme
w
o
t nt

What do people want from the NHS?

Accurate and reliable information
Improved access to information
More involvement in decisions about health
Better integration of care

Are portals the way

forward?

1. Electronic Health Record

2. Personal Health Record

3. Information System

Benefits to service
IBD Portal as a tool of self
management
Reduction in outpatient attendances

A 3rd Checker!
Tracking disease activity
Supporting biologic requests

Barriers to Implementation
Locally
Consultant time
My IT knowledge
IT department support

Portal project roll out

Clinicians concerns regarding sharing of
information
Local IT infrastructures

Patient Feedback
Somewhere to turn before Google
Better understanding of my disease - including
disease location and procedures
Greater understanding blood tests and results
Inter-transferable data from one medical
institution to another - I can just log in anywhere
I can document my medications and disease
pattern
Fantastic chronological database of treatments,
appointments and discussions with the care
team

Future Plans
Roll out the service to all patients at
Salford Royal to further evaluate its
impact on services
Implement the Portal into early adopting
hospitals
Evaluate the drivers and barriers to
implementation and develop a roadmap to
facilitate national roll out
Link the Portal with the National IBD
Registry