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Baku

Emin Aliyev
CCNA R&S ,CCNA Voice ,CCNA
Video , CCDA
CCNP R&S ,CCNP
Voice , CCDP
CCIE Collaboration

CISCO CALL MANAGER AND CISCO IM AND

PRESENCE INTEGRATION
Lisf of software
Cisco Call Manager version 10.X
Cisco IM and Presence version 10.X
Cisco Jabber version 9.2.7

CISCO CALL MANAGER PREPARATION FOR CISCO IM AND

PRESENCE INTEGRATION

Configuring SIP Trunk to Cisco IM and Presence

Configuring End User

Assign phone and Line to User

CONFIGURING SIP TRUNK

Configuring SIP Trunk Security Profile :System > Security >SIP Trunk Security Profile

Choose Non Secure SIP Profile

Copy

Rename Non Secure SIP Profile for IM and Presence

Check box

Accept presence subscription

Accept out-of-dialog refer

Accept unsolicited notification

Accept replaces header

DEVICE > TRUNK > ADD NEW

Write Device name (For Example SIPTrunkForIMandPresence)

Write IP Address of IM&Presence server in Destination Field.You can use FQDN in you
configured DNS server. Best Practise use IP Address

SIP Trunk Security Profile choose SIP Trunk Security Profile which we created early

CREATE END USER

User Management > End User > New End

User

Fill all necessary fields

Assign Standard CCME End Users and

Standard CTI Enabled role

IM USER SERVICE

User Management > User Settings > UC Service > Add New
Write Name (For Example IMandPresence)
IP Address (IP address of your IM and Presence Server )

Create new one

Name CTI
IP address (IP Address of your Call Manager)

USER MANAGEMENT > USER SETTINGS > SERVICE PROFILE > ADD NEW

Write Name ( For Example IMandPresence )

ASSIGN USER SERVICE TO END USER

Add Phone
Choose owner of phone
Add Line
Assign Line to User

ADD CISCO JABBER CLIENT

Choose Cisco Unified Client Services Framework

Write name CSF(EndUser Name ) ( for example CSFemina )(End User emina)

Choose owner (End User )

Primary Phone

Digest User (End User same as Owner User)

Add Line, assign to End User

CISCO IM AND PRESENCE CONFIGURATION

Presence > Gateways > Add New

Write name (Fro example Presence)

Presence gateway ( IP address of Cisco Call Manager )

Application > CCMCIP Profile > Add New

Write Name ( For Example CCMCIP)

Primary CCMCIP Host IP address of Cisco Call Manager

Use the same for BackUp Host

Add Users

CISCO JABBER

Server address (Cisco IM and PresenceIP adress)

Domain (IM and Precense Domain)

Username and password

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