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SECTOR
AGEND
A
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
INDUSTRY STRUCTURE
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
INDUSTRY STRUCTURE
3S
Organize
d
20%
Broker
25%
Unorganized
80%
Direct
Dealings
75%
Million
4.00
3.00
2.12
2.00 1.661.50
25000
20000
15000 12000 13000
15000
R
24000
CAG
%
12
21000
19000
17000
2.16
1.80
Expenses Breakup
26000
10000
27%
23%
Accident Repair
44%
Maintenance
Minor repair
6%
5000
0
3.14
3.11
Car Services
30000
2.42
2.76
2.59
1.00
0.00
SOURCE:- www.indiastat.com
3.58
Major Repair
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
Reliability
3.00
2.00
1.00
0.00
-1.00
Target
Budget Insensitive Operational Cost
Minimizers
Demography
SEC:
A1, A2 &
B1
Cities:
Tier 1
Income: 5 10 lpa
Value Proposition
o
Assurance
Less Operating
Costs
Risk Averse
Channel Insensitive
SEC:
B1 & B2
Cities:
Tier 2, 3
Income: 5 10 lpa
o
o
Assurance Seeking
Bargain Hunters
SEC:
A2 & B1
Cities:
Tier 1, 2
Income: 5 7 lpa
o
o
Assurance
Safety
Economy
Value
Assurance
Less Operating Costs
Revenue Potential
2010
11798.16 (Cr)
2014
14036.79 (Cr) (E)
Market Gap
96.19%
100%
80%
80%
25.00
20.00
Lakhs
60%
40%
40%
22%
20%
0%
Other Players
12%
15.00
10.00
5.00
0.00
1-2 years
3-5 years
6-8 years
9-10 years
2.49
1.39
1.76
1.33
2.05
9.08
9.86
11.77
13.12
2005
2006
2007
2008
1.82
14.77
2009
18.71
2010
Trends
Multi-brand service outlets - Relevant for multiple brand car owners : Families, Cab
operators and Corporates
Post warranty, majority of people prefer local mechanics for minor repairs
Post warranty, majority of people prefer authorized/ multi brand service outlets for
STRATEGIZING THE
GROWTH
STRATEGIES
Strategies
Procurement
Strategies
INCREASE THE
VOLUME
Database Model
Makkhi network
Marketing
Plan
Marketing strategies
Expansion
Plan
Expansion plan
PROCUREMENT STRATEGY
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
REPOSSESSED MODEL
Nearly 85% of the car buyers take car loans and 10% of them default on their car
loans in India.
Auction
Recovery
Mahindra
First Choice
as the
preferred
buyer
Bank
Recovery
Agents
Defaulte
Buyer
r
Recovery
Agents
Defaulte
Buyer
r
Recovery
Agents
Defaulte
Buyer
r
Strategy
First
Choice
Defaulte
o Coordinating with
Buyer
Recovery Agents
r
o Procurement of cars
preferred
Strategi buyer of the recovered
Payment settlement
Defaulte
Buyer
o Managing the extra
paper
work
r
e-Auction
One time
tax for 7
years
Average
50k kms per
year
Useful life of
Engine >
3,50,000
kms
3 years ->
ideal time
to sell
But,
Quality Cars
Taxi
Why?
Mahindra
Corporate Level
Mahindra First
Choice Dealer
Poorly Handled Level
Low Maintenance
Over Driven
DATABASE MODEL
This model has procurement potential of approximately 80000 cars per year.
One time
tax for 15
years
Private
Vehicle (Cars)
Average 8k
kms per
year
Suspects
Useful life of
Engine >
3,50,000
kms
Prospects
3-5 years
-> ideal
time to sell
Converts
Newly Registered Private Cars in UP Car Owners that showed Interest (Assuming 10%)
Cars finally procured (Current Conversion Rate 20%)
120000
100000
80000
60000
40000
20000
0
100398
60090
71213
12000
10000
8000
6000
4000
2000
0
10040
6009
7121
2500
2008
2000
1500
1202
1424
1000
500
0
The
whole process
starting with:
200708
2005-06 repeats
2006-07 2007-08
2005-06
2006-07
Personalized SMS/ For
calling
2010 only
2011, for prospecting to Suspects
For 2010 2011,
For 2010 2011,
Mahindra Level
200506
200607
2007-08
Suspects
Source: http://www.indiastat.com
MAKKHI NETWORK
Nearly 60% of the total Pre-Owned Car sales happen through C2C. Makkhi
Network will help us to tap this mode by bringing the Information carriers
into our ecosystem.
Industry structure of After Car Market
4.00
3.00
Organiz ed
20%
Broker
25%
Direct
Dealing
s
75%
Unorganized
80%
2.00
1.00
1.50
0.90
1.80
1.08
2.16
1.30
Middle
Man
1.87
2.24
Direct
dealings
1.55
3.11
0.00
Pre-Owned Cars
Person
al
Contac
ts
2.59
Online
websites
Driving
Schools,
Drivers
Househol
d
Helpers,
Parking
Lot
Personne
l
Mechanics
Mechanics
,, Service
Service
Station
Employee
Employee
s
s
Strategic
Strategic
Alliance
Alliance with
with
web portalscardekho.com
cardekho.com
&
& carwale.com
carwale.com
Direct Dealings
Step 1: Develop a
Commission based Referral
plan for the Makkhi Network
Makkhi
Network
Key
Key to
to getting
getting
information
information
To
be brought
To be
brought
into our
ecosystem
ecosystem
MFC
Dealer
Dealer
MFC
MFC
Dealer
MFC
MFC
Dealer
IT
IT
Suppor
Suppor
t
MFC
MFC
Dealer
Dealer
MFC
MFC
Dealer
MFC
MFC
Dealer
MFC
Dealer
1
MFC
Dealer
1
MARKETING PLAN
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
TV
Mobile
Radio
Print
Internet
47
Millio
n*
* Juxt
169
Million
*
* IRS
High cost
467
467
Million
Million*
385
Million*
180
Million*
* IRS
* TRAI
Medium cost
* IRS
Low cost
615%
100
75
88
71
63
59
52
50
36 34
25
25%
-3%
39
61%
43
37%
38
38
43%
28
91%
15
5
Revenue Growth
300
260
Digital Media
Banner Ads
lakhs
Other Expense
Facebook
Communities
Youtube
7.5
Rs. Lakhs
250
200
226
197
171
150
Margins
Expenses
100
50
55
61
67
2011
2012
2013
2014
50
0
Budget
(Rs)
Reach
CPC
(Rs)
CTR %
Leads to
web
Leads to
store
Converts
Banner Ads
3000000
15000000
20
150000
15000
3000
13500000
22
450
1000000
4000000
25
40000
4000
800
3600000
28
360
Others
1000000
Total
500000
0
19000000
26
190000
19000
3800
1710000
0
23
427.5
Total on
web
460000000
Percentage
4%
Margins@
Expense %
4500 (Rs.)
ROI %
32%
Strategy
o Car drives across Ghaziabad once in a month covering
prominent locations
o Includes 4 cars of different range & brands moving
together
o With first choice signs and best prices
25%
19% 24%
Metrics
Know about MFC
Dont know MFC is multi brand
Heard but dont know the details
Haven't heard about MFC
KMs
Cars
Avg.
Mileage
(km)
Fuel Cost
(INR)
Cost per km
(INR)
Total Fuel
Cost (INR)
50
15
58
3.87
773
Manpower cost
Total Cost per Yearly cost
@ 200 Per Driver
activity (INR)
(INR)
(INR)
800
1573
18880
Pick & drop for families in the car that they are interested to buy
Visits (Monthly)
Sales (Monthly)
This will act as a test ride for the family
Current
75
Metrics
15
Expected *1
21
o The increase
in conversion 83
rate for prospects who use this facility
(25% conversion
rate)
Expected *2
(30% conversion rate)
83
25
Expected 1 (INR)
Expected 2 (INR)
Incremental cost
8250
8250
Incremental Revenue
27000
45000
Incremental Profit
18750
36750
225000
441000
*Assuming 50% of prospects opt for "Pick and Drop", Cost- INR 200 per pick & drop
*Assuming INR 4500 margin per car sale
WORD OF MOUTH
o Membership on purchase of
car
from
Mahindra
First
Choice
o Tie
up
with
an
NGO
at
corporate level
drives,
teach
kid, etc.
o Cost effective and good word
of mouth
Recreation club
o Membership on purchase of
car
from
Mahindra
First
Choice
Tier 2, 3 cities
Tier 1 cities
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
guaranteed revenue)
o
25
%
25
%
15
%
Benefits
10
%
Royalty
o
o
Lock in period
to dealers
and upfront
Easy conversion
licensing fees
of dealers
o
Franchisee
Easy exit
Better control
over the channel
15
%
10
%
400
Projected Financials
3000
2672.84
300
88
2000
44
32
100
116
1000
85
23
24
22
16
37
27
33
40
49
2010
2011
2012
2013
2014
31
East
West
North
1500
1124.78
79
53
43
INR (cr)
62
200
1778.26
60
South
500
711.44
450.00
2010
2011
Revenue
2012
2013
Polynomial (Revenue)
2014
Cities
Toyota
Skoda
Ford
GM
Hindustan
Motors
Honda
Fiat
Mercedes
1
2
3
4
5
6
7
Kanpur
Lucknow
Meerut
Agra
Ghaziabad
Allahabad
Varanasi
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
yes
Yes
yes
Yes
Yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
Yes
yes
Yes
Bareilly
Yes
Yes
Yes
yes
yes
Moradabad
10
Aligarh
Yes
yes
11
Gorakhpur
Yes
12
Noida
Yes
Yes
Yes
Yes
yes
yes
13
Saharanpur
Yes
STRATEGIC ALLIANCES
Web Portals Tapping C2C; Banks Repossessed car procurement;
Organized cab services Yellow Plate procurement; Corporates Bulk
car sales
Current Concept
- Bulk new car
deals
- EMI
- Ownership
Web
portals
Our Proposal
- Strike deals for
pre-owned cars
Corporates
MFCW
Banks
Win-Win
Company
Situation
Tax savings
- Company
- Tax Savings
- MFCW
- Increase in sales
- Employees
- Affordable cars
Organized
Cab
services
CABverti
se
Procure/
Exchang
e
INDUSTRY
STRUCTURE
THE WAY
AHEAD
SEGMENTATION
&
TARGETING
MAHINDRA
FIRST
CHOICE
EXPANSION
&
STRATEGIC
ALLIANCES
PROCUREMENT
STRATEGY
MARKETING
PLAN
CAGR
20%
6
5
4
Tractor Sales
4.4
4.9
14%
3.4
17%
Upto 30 HP
17%
31- 40 HP
3
52%
51 HP & above
1
0
2008-09
2009-10
SOURCE:- CMIE Database
41-50 HP
2010-11
EXECUTIVE SUMMARY
Target Segments
o Tier 1 - SEC A1, A2 & B1; Tier 2 & 3 - SEC B1 & B2
o Tier 1 - Focus on Value & Operating Costs;
Tier 2 & 3 - Focus on Assurance & Reliability
o Target multi brand car owner families, organized
cab operators and corporates for services
Marketing Plan
o
o
o
o
o
o
Digital Plan
Strategic Alliances
Procurement Strategies
Procuremen
t Strategy
Repossesse
d Cars
Yellow Plate
Model
Cost
Low
Year of make
Kms driven
New
Low
High
Low
High
High
Database
Model
Makkhi
Network
National
D2D
o Proposed
Network
Quantity
High
Expansion Strategies
Financials
o Projected revenue Rs. 2672.84 cr
o NPV of PAT Rs. 583.22 cr
Thank you!
Annexure
Customer Segments
Occupation Education
Current
City
Annual
Family
income
City
SEC
Income
5-7 LPA
3.69
2.19
1.81
2.81
Tier 1
A2,B1
2.64
2.21
1.50
2.43
Tier 2
A2,B1
3.45
2.45
1.91
2.36
Tier 1
A1,A2,B1
2.00
2.00
1.75
2.25
Tier 2
B1,B2
1.63
3.25
2.38
3.25
Tier 2,3
B2,C
Safety &
Reliability
Customer Segments
Running
costs
Value
Age
5-10 LPA
25-40
3-4 LPA
Channel
Economy Assurance
sensitivity
Bargain hunters
Economical
Variables
Component
1
Safety
.864
.161
Distance driven
.766
Brand
.740
.219
Condition
.546
.261
Car Model
Variety
.368
Reliable
.291
.282
.189
.120
.142
.409
.312
.216
.166
.281
.785
-.226
.200
.648
.535
-.121
.544
.516
Unorganized - quality
.260
.488
.195
Price sensitivity
.416
.472
.241
Mileage
.158
.249
.400
.146
.388
.368
.216
.121
.813
.120
.142
.637
.420
Channel pricing
-.396
.832
Year of make
.323
Budget
.108
Robust
.164
Certified
.134
Cheated
.296
.745
.226
.331
Value
Operational costs
.122
Channel sensitivity
.123
.101
.837
.202
.431
.162
.162
.221
.877
-.402
.596
.199
Factors
Economy
Assurance
Cities
Number of
Households
(e)
Households
availing
Supporting
facilities
(Financing) (e)
Kanpur
536955
226672
183273
Lucknow
479071
226399
Meerut
208621
Agra
Total households
Total households
Work
owning car (e)
Participation (e)
Total households
owning two
wheelers (e)
Final Score
No of
Proposed
Stores
44503
246772
246097
157676
32845
224575
220919
128073
66120
139494
192977
152079
240942
114088
74903
24962
121082
114235
Ghaziabad
219354
96290
73676
27641
144256
110264
Allahabad
192393
93080
60977
18080
91509
90357
Varanasi
184865
110690
65351
10854
66013
85781
Bareilly
145995
95355
48051
19137
121722
82009
Moradaba
d
124919
64772
40501
22276
105981
69601
Aligarh
124342
61673
38446
9639
67157
59068
Current
locations
First phase
expansion
2010
2011
2012
2013
2014
450
3.69
453.69
0.43
711.44
3.71
715.15
0.57
1124.78
3.73
1128.51
0.75
1778.26
3.75
1782.01
0.98
2672.84
3.77
2676.61
1.23
427.00
675.08
1067.29
1687.37
2536.22
4.62
8.30
8.43
8.56
8.69
9.27
0.00
0.91
12.20
5.22
459.22
10.13
1.39
1.58
9.03
5.91
713.50
11.06
1.26
2.45
9.65
6.15
1111.31
12.08
1.14
3.60
10.31
6.40
1738.57
13.20
1.03
4.80
11.01
6.66
2594.97
-5.10
-4.19
-5.10
-5.10
15%
5%
-5.10
2.22
5.19
3.61
2.08
17.94
21.65
19.20
17.8
44.42
49.16
45.56
44.28
82.86
88.70
83.9
82.72
Income
Net Sales
Other Income
Total Income
Change in stock
Expenditure
Purchase of finished goods
Selling & distribution
expenses
Employee Expense
Interest paid
Depreciation + Amortisation
Indirect expenses
Miscellaneous expenses
Total Expenditure
PBT
EBIDTA
EBIT
Profit After Tax
WACC
Long term Growth
Present Value
Terminal value of Profit
NPV of PAT
1.81
13.46
496.63
583.22
NPV
of
29.12
Profit
47.30