Professional Documents
Culture Documents
Effective Commn Cls
Effective Commn Cls
1) Completeness
2) Conciseness
3) Clarity
4) Correctness
5) Concreteness
6) Consideration
7) Courtesy
Clarity of purpose
Shared Activity
Common set of symbols
Focus on the need of the receiver
Use Feedback
Active Listening
Controlling emotions
Politeness
Eliminate Noise
Proper use of body language