Professional Documents
Culture Documents
Human Resource
Management
FOM 9.1
Human Resource
Management
The integration of all processes,
programs, and systems in an
organization that ensure staff are
acquired and used in an effective
way
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
FOM 9.2
FOM 9.3
FOM 9.4
FOM 9.5
FOM 9.6
Employment standards
Labour relations
FOM 9.7
FOM 9.8
Assessing Future
Human Resource
Needs
Developing a
Program to Meet
Needs
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
FOM 9.9
HR Planning
FOM 9.10
Recruitment
Process of locating,
identifying, and attracting
capable candidates
Can be for current or
future needs
Critical activity for some
corporations.
What sources do we use
for recruitment
FOM 9.11
School
Placement
Internal
Searches
Employee
Leasing
Recruitment
Sources
Employment
Agencies
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Employee
Referrals
Temp
Services
Advertisements
FOM 9.12
Selection
Prediction exercise
Decision-making
exercise
Purpose is to hire the
person(s) best able to
meet the needs of the
organization
Tied Back to Strategy
FOM 9.13
Selection
FOM 9.14
Reliability
FOM 9.15
Validity
FOM 9.16
The Effectiveness of
Interviews
FOM 9.17
Non-directive
Behavioural Description
Most Latitude
Questions are open ended
This can get you into trouble
As about a situation you have experienced.
Structured
Panel
Situational
FOM 9.18
Interview Questions
FOM 9.19
Written Tests
Intelligence
General aptitude
Ability
Interest
FOM 9.20
Reference Checks
FOM 9.21
Your Hired
Now What?
Most Important Stage
FOM 9.22
Orientation
Process to introduce new employees to
organization
Familiarization
to Organization and its Values
Familiarize new employee to job and
Improved
work
unit Success On the Job
Help employee to understand values,
Turnover
beliefs,Minimizes
and acceptable
behaviours
FOM 9.23
FOM 9.24
Employee Training
What deficiencies, if any,
does job holder have in
terms of skills, knowledge,
abilities, and behaviours?
Is there a
need for
training?
What are
the strategic
goals of the
organization?
Training
FOM 9.26
Performance Management
FOM 9.27
Graphic
Rating Scales
Critical
Incidents
BARS
MBO
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Multiperson
360-Degree
Review
FOM 9.28
Train
Discipline
Coach
Out the Door
FOM 9.29
Compensation Management
Process of determining
cost-effective pay
structure
Designed to attract and
retain
Provide an incentive to
work hard
Structured to ensure
that pay levels are
perceived as fair
FOM 9.30
Geographical
location
Management
philosophy
Company
profitability
Level of
Compensation
and
Benefits
Labour- or
capital-intensive
Kind of job
performed
Kind of
business
Unionization
FOM 9.29
Employee Benefits
FOM 9.32
FOM 9.33
Labour Relations
FOM 9.34