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Prescription

list

New customer Info.

Confirmation

Response

Third party
Insurance
company

Script
Customer

CRS System
Confirmation

Payment Info.

Alternative
Doctor

Product Dispatch

Response

Insurance
check

Insu
ranc
e ok
?

Refil
l
Eligi
ble

DUR
OK
?

Refill Request

Customer
Doctor CRS IT System

Confirmation to
customer

Pickup

Customer Script

Production

Quality Assurance

CRS

Customer account
request

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