Types of

People communicate with each other in a

number of ways that depend upon the
message and its context in which it is being
sent.
Types of communication based on the
communication channels usedare
Verbal Communication
Nonverbal Communication

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Written
In written communication, written signs
or symbols are used to communicate.
In written communication message can
be transmitted via email, letter, report,
memo etc.
Written Communication is most common
form of communication being used in
business.
Advantages
Messages can be edited and revised
Written communication provide record
and backup.
A written message enables receiver to
fully understand it and send appropriate
feedback.
Disadvantages
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Written communication doesnt bring

Nonverbal
Nonverbal communication is the sending
or receiving of wordless messages. Such
asgesture,body language,
posture,tone of voiceorfacial
expressions, is called nonverbal
communication.
Nonverbal communication is all
about the body language of speaker.
Nonverbal communication have the
following three elements
Appearance
Speaker clothing, hairstyle, neatness,
use of cosmetics
Surrounding room size, lighting,
decorations, furnishings
Body Language
facial expressions, gestures, postures
Sounds
Voice Tone, Volume, Speech rate

Levels of

Intrapersonal Communication is
communication that occurs in your own
mind. It is the basis of your feelings, biases,
prejudices, and beliefs.
Examples are when you make any kind
of decision what to eat or wear. When
you think about something what you
want to do on the weekend or when you
think about another person.

Interpersonal communication is the

communication between two people but
can involve more in informal conversations.
Examples are when you are talking to
your friends. A teacher and student
discussing an assignment. A patient
and a doctor discussing a treatment. A
manager and a potential employee
during an interview.

Others forms of Communication

Centralised Communication: It is a
communication network which is mediated by a
central person or a central unit.
Decentralised Communication:
Communication in a communication network
which is not mediated by a central person or a
central unit.
Multi channel Communication:
Communication involving several modalities
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Small Group communication is communication within formal or

informal groups or teams. It is group interaction that results in decision
making, problem solving and discussion within an organization.
Examples would be a group planning a surprise birthday party for
someone. A team working together on a project.

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One-to-group communication involves a speaker who

seeks to inform, persuade or motivate an audience.
Examples are a teacher and a class of students. A
preacher and a congregation. A speaker and an
assembly of people in the auditorium.

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 Mass communication is
the electronic or print
transmission of messages
to the general public.
Outlets called mass media
include things like radio,
television, film, and
printed materials designed
to reach large audiences.
A television commercial. A
magazine article. Hearing a
song on the radio. Books,
Newspapers, Billboards. The
key is that you are reaching a
large amount of people
without it being face to face.
Feedback is generally delayed
with mass communication.

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NON - VERBAL COMMUNCIATION

Nonverbal communicationbetween people is
communicationthrough sending and receiving wordless
clues.

It includes the use ofvisual cues such asbody language(

kinesics), distance (proxemics) and physical
environments/appearance, of voice (paralanguage),of
touch (haptics) and oculesics(eye contact)

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Kinesics Communication
Communications through posture,
gesture, stance, and movement.

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Pointing: In the United States, pointing is to indicate or "come here please.

But pointing with one finger is also considered to be rude by some cultures.
Those from Asian cultures typically use their entire hand to point to something.

Sticking your tongue out: In Western countries, it can be seen as mockery,

but in Polynesia it serves as a greeting and a sign of reverence

Clapping: In North American it is a way of applauding, but in Spain is used to

summon a waiter at a restaurant.

Nodding and shaking the head to indicate agreement and

disagreement: Northern Europeans nodding their heads up and down to say
"yes", and shaking their head from side to side to say "no".
But the Greeks have for at least three thousand years used the upward nod for
disagreement and the downward nod for agreement.

Waving goodbye: Americans face the palm outward and move the hand side
to side, Italians face the palm inward and move the fingers facing the other
person, French and Germans face the hand horizontal and move the fingers
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Oculesics
Communication

Oculesics,a subcategory ofkinesis, is the study of eye

movement, eye behaviour,gaze, and eye - relatednon verbal communication.

The specific definition varies depending on whether it applies

to the fields ofmedicine orsocial sciences

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Proxemics Communication

Proxemics is the study of the cultural, behavioural, and sociological

aspects of spatial distances between individuals

a. Intimate Zone(from 6 to 18 inches): This is the zone a person

guards as individual property. Onlyromantic partner,close friends
and relatives are allowed to enter in it.
b. Personal Zone(from 18 to 48 inches): This is the distance we
keep from others during friendly interactions, social gatherings or
parties.
c. Public Zone(from 4 to 12 feet): This is the distance we keep
from strangers or persons with little acquaintance.
d. Social Zone(above 12 feet): This is the comfortable distance we
maintain while interacting or addressing to large group of people.
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Paralinguistic
Communication
Paralinguistic
communicationis the study
of voice and how words are
said. When you open your
mouth to speak, you reveal
much about yourself that often
has nothing at all to do with
the words you are speaking.
Paralinguisticsignals

and

cues refer to every element

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and nuance of your speech

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Chronemics Communication

The way in which one perceives and valuestime, structures

time, and reacts to time frames communication.

Time perception plays a large role in the nonverbal

communication process.

Time perceptions includepunctuality, willingness to wait, and

interactions.

The use of time can affect life

style, daily agendas, speed of
speech, movements, and how
long people are willing to listen.

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