SECTION-A: GAURAV KOTHARI (15P081) JYOTHISH K JOSE (15P085) NEENU SURESH (15P095) SHASHANK KOTHARI (15P108) UTKARSH CHOUDHARY (15P115)
Questions for Porsche
Does Porsche Brand gets diluted when diversifying in the new
category of SUV
Do the short term negative opinions of loyal Porsche enthusiasts
online affect the long term sales of Porsche cars
Should Porsche keep moving into new categories, despite the
protest from its loyal followers to remain in the sports car category
Difference in how brand identity is seen by the enthusiasts and
the company itself; Followers: High performance sports cars, Company: Fun Cars
Target Market and SUVs
North America: Young professionals, soccer moms, people who
already own a Porsche, looking for larger, powerful and fun SUV, those who aspire to own a Porsche
Negative opinion about SUVs: Gas-guzzlers, accused of being a
part of increase in global warming, highly fuel-inefficient
Why SUVs
Porsche have been in luxury automobile business for long
Company wanted to leverage its brand recognition and legacy to
move into new markets
Wants to build fun cars hence Cayenne was brought in as a SUV
sports car
Other competitors already diversifying, Threat of new entrants
A new brand personality created in Cayenne
Reasons of Uproar
Cayenne completely different from previous Porsches, SUV with
front engine, water cooled; Moving away from established brand identity of engine in the back, high performance sports cars
Purists/current owners of Porsche hostile towards those buying
Cayenne; embarrassment in acknowledging Cayenne, believed to be driven only by soccer moms and rich people who know nothing about the Porsche legacy and only buy it because its a Porsche
Options for Porsche
Discontinue Cayenne and continue with their focus on sports car
like Ferrari
Improve Cayenne, also bring in the Panamera in sedan category
Option 2 preferred because Porsche achieved more than 20000
sales in 2003 and the negative reviews have decreased by 2005 by a large amount
Brand Identity Prism: What is being received by current
customers is different from what the company wants to convey; self-image is of fun cars and no category classification but receivers see it as a sports car company