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BUSINESS ESSENTIALS FOR

START-UP SOCIAL ENTERPRISES


Nick Temple
Director, Business & Enterprise

Start-up checklist

THE
MAGNIFICENT
7 Ms

MISSION
(and motivation)

Mission:Why does it matter?


Distinguishes social entrepreneurs in
absence of purely financial motive
Crucial for planning / evaluating
Crucial for communication to people
(internal / external)
Aid decision-making / avoid drift

Mission-Money Matrix
on mission

majority
activity

stay out!

prime target
(love it here)

proceed with
caution

off mission
less money

more money

Motivation?

(Understanding your)
MARKET

Needs and stakeholders


Market research: is the need
unmet?
Who are your stakeholders?
[stakeholder analysis]
Competitors
(aka collaborators; aka partners)

MONEY

Funding + Resource

S
D

Trading: selling, retail, trading


Earning: contracting, procurement
Government: local, regional, national, EU
Lottery: BLF, HLF, Awards for All
Trusts & Foundations: UK + international
Corporate Support: CSR, pro bono
Individual Giving: donations, philanthropy
Social Investment: loan, patient capital
+ other resources: in-kind, volunteering....

I
R
F

N
E

M
A
F

Y
IL
F

O
O

S
L

Important money matters


Financial management + budgeting
P + L; cashflow; forecasting
Costing + pricing (full recovery)
Financial reporting

MEASUREMENT
(of social impact)

The other bottom line


Proving + improving
How will you know you have
made a difference?
What is your social value
forecast?

MANAGEMENT and
(WO)MANPOWER

MARKETING
(and sales)

Sales and marketing


What is the USP of your project?
What are the best channels and
routes to market?
Everyone is in sales

MASTERPLAN!

An example plan
1. Organisation: mission, vision, values, history, stakeholders,
locations
2. Strategy: overall objectives, success factors
3. Products and Services
4. Market: need or demand, beneficiaries, competitors, SWOT,
PESTEL
5. Social impact: aims, measurement, process
6. Operations: management, staffing, sales + marketing
7. Financials: current status, forecast, strategy

DOES NOT NEED TO BE LONG


BUT DOES NEED TO BE UPDATED
OFTEN

Top tips
JFDI
Charm: be nice
(because relationships are key)
Sort mission before structure
Promote and promote (always on)
Measure: quality + impact
Be persistent
Look after yourself

Magnificent 7 Ms

Mission
Market
Money
Measurement
Management
Marketing
Masterplan

JOIN: www.socialenterprise.org.uk
@SocialEnt_UK

@nicktemple1

nick.temple@socialenterprise.org.uk

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