Solving Conflict between

Stakeholders

Conflict between Stakeholders

Causes of Conflict:
1. Different Objectives each side want to give little but get
as much as possible.
2. Negotiating style an aggressive style is likely to cause
more conflict.
3. Changing Circumstances if the balance of advantage is
upset by change, stakeholders will seek to restore any
advantage they may have had.

Resolving Conflict
Non-Legislative resolution of conflict:
Talk it out discuss the issues and agree on a solution.
Negotiation opposing sides enter a negotiation process. Both sides
work through discussions with Offers and Counter offers until an
agreement is accepted between both sides.
Conciliation A third party enters the frame and meets both party's
separately first and then with both parties. A conciliator does not provide
a solution but helps each party understand their differences so a solution
may be agreed.
Arbitration A third party enters which both parties agree upon
beforehand. He/she examines the conflict and recommends a solution to
the problem.

Resolving Conflict

Legislative resolutions of conflict:

Conciliation and Arbitration provided by an organisation
set up by law.
Court taking the conflict to court.