CONTROLLING

CONTROLL
ING
Control in management means setting
standards, measuring actual performance
and taking corrective action.
It is important function because it help to
check errors and to take the corrective
action so that deviation from standard
are minimized and stated goals of the
organization are achieved in desired
manner

DEFINITION
Controlling is the measurement and correction of performance
in order to make sure that enterprise objectives and the plans
devised to attain them are accomplished
By Harold Koontz

CHARACTERISTICS

Control is a continuous process

Control is a management process
Control is embedded in each level of

organizational hierarchy
Control is forward looking
Control is closely linked with planning
Control is a tool for achieving organizational
activities

OBJECTIVES
To maximize the use of scarce

resources.
To achieve purposeful behavior of
organization members.
Improves efficiency and
effectiveness.
Make plan effective.
Control aid in decision making.

Importance of Controlling

Achieving Organizational goal.

Efficient use of Resources
Motivation to employee
Ensure order & Discipline
Coordination of Activity.

Process of Controlling
Setting performance standard
Measurement of actual Performance
Comparison of Actual Performance against

standard
Analyzing deviation
Taking corrective Action.