1 Createconstancy of purpose towards improvement of product &servic Learnnewphilosophy Understandthe purpose of inspection
Stopawarding the business based on pricealone
Improveconstantly & for ever thesystem
Institutetraining on the job
Driveout fear, create trust & create a climate for innovation
Breakdown barriers between departments. Eliminateexhortations toworkforce Eliminatenumerical quotas forworkers Eliminateslogans, exhortations, and targets for the work force asking forzerodefects and new levels of productivity. Removebarriers that rob people in management and in engineering of theirrightto pride of workmanship. Removebarriers that rob the hourly worker of his right to pride of workmanship. Puteverybody in the company to work to accomplish the transformation