Foundations of Behavior in Organizations

Foundations of
Behavior in
Organizations
Developed by Cool Pictures & MultiMedia Presentations Copyright © 2004 by South-Western, a division of Thomson Learning. All rights reserved.
Organizational Behavior
 An interdisciplinary field dedicated to the study of how

individuals and groups tend to act organizations.
Cognitive thoughts
"My job is
interesting."
Affective…
feelings…"I love my
job."
Components
of an Attitude
Behavioral…intention to act…"I'm
going to get to work early with a
smile on my face."
Components of Attitudes
 Cognitive component includes the beliefs, opinions, and

information the person has about the object of the attitude.
 Affective component is the person’s emotions or feelings
about the object of the attitude.
 Behavioral component of an attitude is the person’s
intention to behave toward the object of the attitude in a
certain way.
Work-Related Attitudes
Two attitudes that may relate to performance are:

1. Job satisfaction.
2. Organizational commitment.
Changing Attitudes:
Employees’ Respect for Management
SOURCE: Adapted from Araon Bernstein, “We Want You to Stay, Really,” Business Week (June 22, 1998), 67-68+ (citing data
from an annual survey of 450,000 employees and managers by the international Survey Research Corporation).
Perception
The process people use to make sense out of the

environment by selecting, organizing, and interpreting
information from the environment.
The Perception Process
Organizing the
Screening the
Observing selected data into
information and
information via patterns for
selecting what to
the senses. interpretation and
process.
response.
Selecting and Organizing
Sensory Data
Perceptual Selectivity
Primacy Recency
Perceptual Distortions
Stereotyping Hallo Effect
Attributions
Judgements about what caused a person’s behavior.

Something about the person or something about the situation.
 Internal attribution says characteristics of the person led to the behavior.
 Attribution says something about the situation caused the person’s behavior.
 Three factors that influence whether an attribution will be external or internal.
 Distinctiveness-Whether the behavior is unusual for that person.
 Consensus-Whether other people tend to respond to similar situations in the
same way.
 Consistency-Whether the person being observed has a history of behaving in
the same way.
Personality Factors
A person may have low, moderate, or high degree of each of these factors
Extroversion
Agreeableness
Conscientiousness
Emotional stability
Openness to experience
Low Moderate High
EQ Basic Components
Self-awareness Managing emotions
Motivating oneself Empathy
Social skill
Individual’s Personality and
Work-Related Attitudes and Behaviors
 Locus of Control
 What people tend to attribute to the cause of their stress or failure.
 Place the primary responsibility within themselves or on outside forces.
 Authoritarianism
 To be concerned with power and toughness.
 Obey recognized authority.
 Stick to conventional values.
 Machiavellianism
 Characterized by the acquisition of power and the manipulation of other
people for purely personal gain.
 Problem-Solving Styles
 Intuition.
 Sensation
 Thinking.
 Feeling.
Locus of Control
Internal External
• People are easier to • Believe events in their life

motivate. happen because of luck, or
• Believe that their own chance.
actions influence what • May feel helpless to
happens to them change things.
• Feel in control of their fate. • Less involved in their jobs.
• Better able to handle • Generally more compliant.
complex information.
Experiential Learning Cycle
Concrete
Experience
Active Reflective
Experimentation Observation
Abstract
Conceptualization
Learning Styles
Stress Response
Stage 1 Stage 2 Stage 3

Alarm Resistance Exhaustion
Response
to stressful
event
Normal level
of resistance
Causes of Work Stress
Four Categories:
 Demands associated with job tasks.
 Physical demands.
 Roles demands (Sets of expected behaviors).
 Interpersonal demands.

Foundations of Behavior in Organizations

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Foundations of Behavior in Organizations

Uploaded by

Copyright:

Available Formats

Foundations of

 An interdisciplinary field dedicated to the study of how

 Cognitive component includes the beliefs, opinions, and

Two attitudes that may relate to performance are:

The process people use to make sense out of the

Stereotyping Hallo Effect

Judgements about what caused a person’s behavior.

Low Moderate High

Self-awareness Managing emotions

Motivating oneself Empathy

• People are easier to • Believe events in their life

Stage 1 Stage 2 Stage 3

You might also like