Professional Documents
Culture Documents
Hill Chap 03
Hill Chap 03
Business 7e
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Chapter 4
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Ethical Issues In
International Business
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Employment Practices
4-5
Human Rights
4-6
Environmental Pollution
4-7
Corruption
4-8
Corruption
4-9
Moral Obligations
4-10
Classroom Performance System
a) Human rights
b) Trade regulations
c) Environmental regulations
d) Corruption
4-11
Ethical Dilemmas
4-12
The Roots Of Unethical Behavior
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The Roots Of Unethical Behavior
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Classroom Performance System
a) Decision-making processes
b) Leadership
c) Personal ethics
d) National culture
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Personal Ethics
4-16
Decision Making Processes
4-17
Organizational Culture
4-18
Unrealistic Performance Expectations
4-19
Leadership
4-20
Philosophical Approaches To Ethics
4-21
Straw Men
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Classroom Performance System
4-23
Utilitarian And Kantian Ethics
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Rights Theories
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Rights Theories
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Classroom Performance System
a) Kantian ethics
b) Utilitarian approaches
c) Straw men
d) Rights theories
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Justice Theories
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Justice Theories
4-29
Classroom Performance System
4-30
Ethical Decision Making
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Hiring And Promotion
4-32
Organization Culture And Leadership
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Classroom Performance System
a) Mission statement
b) Code of ethics
c) Code of values
d) Organizational culture
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Decision-Making Process
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Decision-Making Process
Managers can also use a five step process to think through ethical
problems:
Step1: Managers identify which stakeholders (the individuals or groups
who have an interest, stake, or claim in the actions and overall
performance of a company) a decision would affect and in what ways
Internal stakeholders are people who work for or who own the
business such as employees, the board of directors, and stockholders
External stakeholders are the individuals or groups who have some
claim on a firm such as customers, suppliers, and unions
Step 2: Managers determine whether a proposed decision would
violate the fundamental rights of any stakeholders
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Decision-Making Process
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Ethics Officers
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Moral Courage
Moral courage:
enables managers to walk away from a decision that is
profitable, but unethical
gives an employee the strength to say no to a superior
who instructs her to pursue actions that are unethical
gives employees the integrity to go public to the media
and blow the whistle on persistent unethical behavior in a
company
does not come easily and employees have lost their jobs
when acting on this courage
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Summary of Decision-Making Steps
4-40