Professional Documents
Culture Documents
Solutions Case Studies - Aircom
Solutions Case Studies - Aircom
Results
• Highlighted significant signalling issues with specific
Smartphones
• Providing list of top 20 issues and corresponding
recommendations
• Identified more than 10000 issues with neighbour plan
• Highlighted major issues with pilot pollution that will
affect both capacity and performance
• Zain CEO “Partnering with AIRCOM helps us sustain our
superior and differentiated network QoS and stay abreast
all new device innovation”
Results
• Probes installed to CS & PS Core interfaces
• Analysis on-going
• Subscriber Rich data being handled
• Over all ETC did better than du in both 2G and 3G KPIs
• Data throughputs of ETC were better than du in 3G
• Du has better throughput on 2G compared to ETC
Results
Performance
• Trunk utilization higher than normal due to media
unavailability
Efficiency
• No redundancy for SMS interconnects
• No disaster recover process for IN&VAS nodes
Design
• Single point of failure at MGW
• Over dimensioned HLR
• Under utilised SGSN / Over utilised USSD CAPS
Results
Performance
• SMS Failures due to insufficient capacity
• Transmission fluctuations greatly impacting network KPIs
Efficiency
• Over dimensioned STP’s
• Prepay billing failures due to signalling links and IN SCP’s
running over capacity
Design
• Over dimensioned Signalling architecture
• Incorrect signalling dimensioning rules
Results
Performance
• Poor paging performance - paging timers
Efficiency
• MSC’s running over capacity
• HLR’s running over capacity
• POI, Inter MTX & trunk routes over capacity
• Significant load imbalances between MSC’s
Configuration
• Timer config causing CIC blocking
• Backup HLR synchronisation mismatch
Results
Performance
• Packet loss on GGSN routers
• Routers running out of capacity and ports.
Configuration
• DPI node misconfiguration leading to significant revenue
loss
• Optical interface misconfiguration
Design
• No Gp implemented
• Single point of failure identified in IPBB
Results
• Client almost embarked on swap without assessing pre-
swap network performance
• Vendor design documents contained many cut & paste
discrepancies.
• Vendor had not captured roaming partner definitions
before swap or planned to test roaming partner
connectivity
• Successful swap with improved KPI’s
Results
• Delivered spectrum efficiencies with improved
performance which means:
• better use of existing assets (spectrum)
• better revenue earned (fewer failed calls)
• Less churn
• Managed the network maintenance for the 12 months
ensuring quick response to emerging network issues
• The Aircom processes and systems proved to be
sufficiently flexible to accommodate changing
requirements and deliver results
Results
• Short development time: joint effort between VI, solutions
and project team is on track to achieve tight deadline
• Operational cost reduction: project still in progress –prior to
the FP implementation toolkit will be used to assess network
freeze violation.
• Flexibility/Innovation: Development of non standard interfaces
including FM were delivered and packaged directly onsite.
• Process definition: valuable reference documentation defined
for the use of the OSS to define and collect PM, CM and FM
data. Further process documentation to be defined for
supervision, optimisation and auditing processes
Results
• Improved all targeted KPIs
• Delivered a minimum improvement of a 14% for DCR up
to a maximum of 40% for UL Qual
• Demonstrated that we can support the vendor locally
and in running repeat regions
Results
• Improved all targeted KPIS
• Delivered a minimum improvement of a 14% for DCR up
to a maximum of 40% for UL Qual
• We estimate that total annual value of just the KPI
improvements will be more than $849,992 in this region
• Demonstrated parity of technical ability with vendors like
Motorola which resulted in more business with Maxis
Results
• Short development time: NSN 2G interface already
existing so no development required. ZTE 2G and NSN
3G OIT packages available shortening development time
• Short deployment time: Entire solution packaged in VM
environment meant solution up and running in 5 days
• I-VIEW SON/Toolkit integration possible: Proof point for
integration achieved and starting point for 3G offering
• POC feedback positive: Valuable feedback and use cases
collected from POC for both I-VIEW SON and Toolkit for
architecture, solution rollout and solution analytics
Results
• Short rollout time: hit the road running as skills needed
already available.
• Remote working enabled immediate and cost effective
engagement
• Operational cost reduction/flexibility: Support does not
need to be continuous as solutions engaged with various
projects in parallel.
• Centralised innovation: reporting methodology used
centrally for other internal and external
projects/solutions
Results
• Entire system delivered on time.
• System up and running for about two years.
• No system errors
• One problem with user error. Fixed and KPIs recalculated
the same day.
• Customer very happy.