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Managing Groups and Teams: LIS 580: Spring 2006 Instructor-Michael Crandall
Managing Groups and Teams: LIS 580: Spring 2006 Instructor-Michael Crandall
Module 13
LIS 580: Spring 2006
Instructor- Michael Crandall
Roadmap
• Groups and teams
• Characteristics of teams
• Reasons for team failure
• Leading teams
• Improving team performance
Source: Adapted
from Steven
Rayner, “Team
Traps: What
They Are, How to
Avoid Them.”
National
Productivity
Review. Summer
1996, p. 107.
Reprinted by
permission of
John Wiley &
Sons, Inc.
FIGURE 13–3
G.Dessler, 2003
Nonaccomplishment of goals.
Cautious, guarded
communication.
Lack of disagreement.
Malfunctioning meetings.
Conflict within the team.
G.Dessler, 2003
G.Dessler, 2003
Druskat, V.U. & J.V. Wheeler. (2004). How to Lead a Self-Managing Team
G.Dessler, 2003
Organizational
Organizational
Systems
Systems Team
TeamWork
Work
Approach
Approach
Organizational
Organizational
Policies
Policies
Employee
Employee
Skills
Skills
G.Dessler, 2003
G.Dessler, 2003
Source: Adapted from information provided in Irving James, Group Think: Psychological
Studies of Policy Decisions and Fiascos, 2nd ed. (Boston: Houghton Mifflin, 1982). FIGURE 13–7
G.Dessler, 2003